We recently had our guest bathroom demolished and Chris and DR did the work. They were very…read moreefficient and did a great job with leaving everything clean. Very polite young men and we look forward to working them with the new installation. Thank you Dennis and Alice Roberts

DO NOT USE THIS BUSINESS!!!! We are writing to express our extreme dissatisfaction with the service…read morereceived. Urgent action is necessary to address the problems encountered. Specifically, we have experienced poor communication, poor work ethic, poor customer service, poor quality, and poor management. Is it possible that our racial background has played a role in this situation? We request that you take corrective measures to rectify the damage caused and provide the required documentation related to the mold damage in our home, which was caused by your actions.

The 'good old days' of quality service are not gone, they are just waiting for your service request…read moreat Ken & Carrie's Beach Plumbing. My wife Lolisa and I were impressed from the first phone call to paying a reasonable well earned bill at the end of our project. Everyone involved was polite and professional, what else could you ask for?! As a former self employed contractor I know who has the 'right stuff', K&C do. I did your vetting, call them, you won't regret it. Scott Monroe Satellite Beach

Look no further if you are in need of an amazing plumber and great customer support. We have had…read moresinks installed. Faucets installed along with garbage disposals and other plumbing tasks. The staff was on time, very efficient and made sure to clean up before leaving. Everyone at this company works hard to be excellent for their customers . I won't go anywhere else.

I called and a real person answered the phone, and I need help the next day early. They were here…read morewhen they said at 8 AM, they fixed what I needed and the price was within reason. Albert was very personable. I was very happy with the service and would use them again and recommend them.

FACTS: We hired this firm to replumb whole house and install fixtures…read more - Numerous leaks, lack of review of their own work, toilets roughed-in the wrong spot - Many errors caught by me, the homeowner - Damaged the walls, fixtures and drains - Had to request one of the team not to return as he was not in good condition (smelled) - They attempted to install a tankless hot water heater and were not successful - had to come back 3 times - Job finished by another plumbing company Do not reccomend.

I have never had to call a plumber before for my home. Last November the hose bib on the outside…read moreof my house started leaking and it needed a repair. I called my home repair policy company, and they sent Drain Tactics to fix it. Even though this wasn't covered by the policy, Luis and his crew did everything they could to fix the problem at a very reasonable price. They came back out to help me after the same hose bib split from the very unexpected 2026 cold weather and did a beautiful job. If ever I need plumbing assistance again I will only call Drain Tactics. Thank you so much, Luis. You are what the true spirit of customer service is all about!

Fast service, quality work, fairly priced. Could work on communicating with customer more. Overall…read moregreat job!

I was at my wits end trying to get a plumber in the county to come out and see some polybutylene…read more(PB) piping at my water heater that my new homeowners' insurer wanted removed and replaced. I made a list of five companies to call and for some reason I started with the second on the list, Plumbing Masters. I was a bit concerned by several 1-star ratings, but most were from more than five years ago. When I called on Monday, I was surprised that I could get a Tuesday (today) appointment. I needed to have the work done NLT June 15. I think that I was fortunate that PM sent Will who examined my water heater and the PB piping, called his boss, and told me that he was cleared to do what was needed. It took Will only an hour to remove the PB piping and replace it with the latest piping material, a kind of new and more flexible version of PVC. The price was reasonable at $369. Will upgraded a release device. (The "come out" fee of PM is $125, which gets built into the work.) Needless to say, I will hired PM again, especially if the office can send Will.

To whom it may concern:…read more I am writing this email to express our profound disappointment in one of your Brevard Cty, Fl. plumbers, Nathan. We contacted your office April 22, 2024, requesting repairs to dripping faucets in both the kitchen and bathroom at one of our numerous rental properties we have in the area. Nathan provided no notice of when he would arrive to perform the repairs at our 1718 Morning Glory property in Melbourne, Fl. He called to inform us that he had installed a cartridge in the faucet in the bathroom, at a cost of $194. He didn't bother to check to make certain the problem had been fixed. When he found that it was still dripping, he quoted us a price of $900 plus to replace the valve in the bathroom. When asked if he had checked the kitchen faucet, he said that his work order was only for the bathroom faucet. He informed us that if he couldn't replace the cartridge, we would need to replace the faucet. He couldn't replace the cartridge, did not have a kitchen faucet on his truck, and said that we would incur another trip-charge. When asked why that fee should fall to us, he said that it wasn't on his order. When informed that we specifically stated that we needed repairs to both the bathroom and kitchen sinks, he said, "I wasn't there." He made no effort to resolve the matter with his office. We asked how much we owed for the work already done; he stated that it was $194. We informed him that we were displeased with the service, stop performing other services, and we would contact another plumber. When informed, he abruptly terminated the call. We have used Plumbing Masters at some of our other properties and have been pleased with their services. However, Nathan's conduct was completely inappropriate and reflects poorly on the fine reputation Plumbing Masters has created. Very Disappointed, Tom

One star is to high for this company Was given one price and…read morewhen they actually showed they stayed twice as long I had to end up helping the guy out. He spend more time on the phone than doing the repair. When called to complain never received a call back but did receive invoice in mail threatening if I don't pay they will put lien on house by 3pm Horrible experience Not recommended

I have a septic system and have used SOS for cleaning tanks (gray and black) and replacing 2 drain…read morefields. They do an excellent job and the drain fields have lasted over 18 years! Highly recommend!

Once again, Robbie and another technician whose name I do not know, were able to quickly diagnose a…read moreminor sink issue that was causing major heartburn in my bathroom. The fix was quick, in and out in 15 minutes. It really is a good feeling to have a contractor you can rely on, and trust.

Called and estimate same day Scheduled work in less than 2…read moreweeks. One day and done. Real plumbers with years of experience and licensed Not the other guys