January 2026 - Working with Tile & Carpet World was a breeze from beginning with the staff at the…read morestorefront, to Ty. Coming out to our home and getting the tile completed Thank You

I purchased over 2000sqft of tile here. Unfortunately the tile was deemed defective by the…read morewholesaler to tile and carpet world however tile and carpet world does not offer any refunds whatsoever. Completely wasted over $11,000. Would never do business again with a company who has a no refunds policy.

These gentlemen are Fantastic! I work with a lot of different types of clients and I never worry…read morewhen I refer them to Randy and Derrick. They go above and beyond to assist us with our project needs. Wendy Lang Swift Water Homes

When we discovered we had to remodel our primary bathroom it was not an experience we were looking…read moreforward to. However, working with Randy and Derrick on the tile selection and ordering of our products was a pleasure!!! Helpful and fair pricing. Cannot say enough good things about his business. William and Lucinda Rossi

We were looking at Luxury Vinyl floors and took home several samples. Upon returning to the store…read morewith one that we wanted to get quoted, etc., we had a poor experience. We walked in and there was one man, which we believed to be the Owner and his dog. Nobody was in the store but my wife and I. We walked and was approached by their dog. I explained that my wife is frightened by dogs. The man said that is a good dog and would not bite us. I explained that this is not the issue, and that my wife is afraid of all dogs, friendly or not. He still did nothing as we stood in their showroom by the door. I walked in and tried to keep the dog away from my wife and a woman from the upper floor, yelled down at me to stop trying to keep the dog from going where he wanted to go, which was towards my wife. She said I would upset the dog.. I said, what about upsetting my wife? I asked if they could put the dog somewhere while we were there and she snapped back, that this is there home and the dogs home and they have no doors and the were going to let the dog go where it wanted. I finally dropped the samples on the table and said, we are done and will leave. This company cares more about their dog then their customers. I love dogs but, I believe a caring owner would care about others concerns, especially trying to run a business. We think they must do alot with builders and do not care about the residential one off owners looking for flooring. Beware, they may be hard to work with you have installation issues!

Best flooring place around we got floors and showers! Quality workers, staff and the best owners!…read moreWonderful selection and excellent customer service! 11/10 would recommend !

Terrible company. Very slow to get work done and the people I. The office do not follow up with…read moreanything. I do not recommend using this company.

Horrible customer service. I had random dark brown tiles in my box of beige tiles and when I…read morecalled, they told me they were waste tile. Waste tile?!? Now I had to order more tile and they charged me an extra 60 cents a square foot. Horrible, horrible customer service!!

Josh was extremely professional, on time, knowledgeable and provided a superb cleaning job on my…read moresofa and small oriental rug. I would highly recommend!

Hurricane Helene left 2 1/2 feet of murky salt water in our home, and all over our beautiful…read moreoriental carpets. My first call was to Josh at Crystal Cleaners. Unbelievably, he was at our home in less than 30 minutes. He and his partner set to work and extracted much of the salt water, and then took our carpets to their shop where they finished cleaning, drying, and storing them until we were able to secure warehouse space. Incredibly, they look fantastic. Josh has cleaned our carpets for years and has always done a terrific job. Showing up at our home so quickly in an emergency and basically saving the carpets, which have been in our family for generations, is something for which we will be forever grateful. Thank you, Josh!

Selection is great The entire process was seamless…read moreTina and Violet kept great communication and my install was beautiful Very professional We couldn't be happier Highly recommend this family business

Went into Friendly Flooring knowing I had a budget and timeline in mind. Their staff listened and…read morewas so helpful and knowledgeable. They took the time to figure out exactly what I needed and offered suggestions that were spot on. From our first visit to measuring to dropping off flooring and installing every single person was kind, caring and professional. What a change in this crazy world. They exceeded my expectations.

I had never heard of Richard's until I saw a review and it made me call first , then stop by to…read morehave some area rugs bound . Wow ! I was shocked ! Prettiest & best selection this side of Sarasota plus great service and it's local ! The results were exceptional and the price more than fair !

Re-did 2 bedrooms with a middle of the road carpeting. Abby was great to work with and treated me…read morerespectfully. Their pricing was $500 below another retailer who was selling me based on remnants to get the price as low as Richards. I wanted an upgraded padding as well as thresholds. The installer was efficient, on time and pleasant. He moved all the large furniture pieces and put them back--not a scratch! The only reason I gave 4 instead of 5 stars was that the installer refused to lay a wood threshhold and hide tv cables under the closet rug. Also the upgraded padding was not installed. With 2 trips back, I got my threshhold (which I bought and stained) and the cables hidden. The padding issue would've meant tearing up the entire 2 rooms of carpet. We agreed on a rebate, but I would've been happier if I'd gotten my upgraded padding as requested. Miscommunications, but still happy with the rooms. Thanks Richards' Warehouse!

I would not even give this company a 1 star rating. They showed up one hour late with no apology or…read moreexcuse. Come in and told me it was going to be over quote. Very minimal job a 11x13 area rug and a small chair. $150. For about a half hour to hour job. When I questioned the higher price he got mad and walked out the door. Very POOR customer service!!!! I would never recommend such a hot head with no customer skills to anyone. There are plenty of other companies to use in our area!!!! There is no excuse for taking your bad day out on customers!!!

His company was amazing!! He removed stains on furniture that other carpet/upholstery companies…read morecould not removed. I can't say enough about their work! I will have them back. If you hire them you will not be disappointed!