Very responsive and easy to work with. Cleaning was AWESOME. Would def recommend…read more Used for a move out clean and will be reaching out again for future services.

From the owner: Ace Cleaning & Company was founded in 2018 by Ramona Miller, a military brat who grew up helping…read moreher family with PCS move-out cleanings. Cleaning became second nature, and over the years she gained hands-on experience in everything from fast food kitchens to offices and retail stores. What started as a solo venture became a licensed LLC in 2022. Today, Ace Cleaning proudly serves Aberdeen and Harford County with reliable, no-nonsense cleaning you can count on.

I've been a client of Chesapeake Property Management for almost two years now, and the experience…read morehas been outstanding. The right property management company will treat your property as if it's their own, and that's always been the case with Chesapeake. Whether it was handling issues with my tenant or ensuring I got my annual tax paperwork, their team has always approached my property with my best interests in mind while at the same time providing exceptional service to my tenant. In the few instances where there have been problems (most recently a leak in the ceiling) they were on top of the situation and my tenant was taken care of within a matter of hours, and I had emails with pictures of the damage waiting in my inbox. However, most of the time I honestly forget that I have a rental property, and that's the best compliment I can give Chesapeake. I trust completely that they are taking care of my property, and so far they have yet to let me down!

As an active-duty military service member stationed over 2,000 miles away, I trusted Chesapeake…read moreProperty Management and their real estate team to care for my home. That trust has been completely destroyed. After months of poor showing feedback, I repeatedly asked about the condition of my home and the reported odors. I was assured everything was fine and that it only needed a little paint and new carpet. Unable to get straight answers, I flew over 2,000 miles to inspect the property myself. What I found was unacceptable. The home was listed for sale in a filthy condition with an overwhelming dog urine odor. The laundry room and garage, where the dog had been confined, smelled terrible, and the damage to the laundry room door was obvious. These were not minor issues, and there is no way they went unnoticed. The most disappointing part is the lack of honesty and communication. Had anyone simply told me the truth, I would have immediately approved deep cleaning and repairs instead of allowing my home to sit on the market in a condition that likely drove buyers away. After paying Chesapeake Property Management for more than two years, I expected my investment to be protected--not neglected. I have lost all confidence in Linda, Mary, and everyone involved in managing and marketing my home. As a military family, we depend on property managers because we can't simply stop by to check on our homes. I should never have had to travel across the country just to learn the true condition of my own property. After seeing the condition of the home I fully understood why it did not sell, I myself would have never purchased this house in this condition.

#1 Management company in Maryland!! They Strive For…read moreExcellence!! Great Customer Service Extremely Knowledgeable If your in the market for a property management company this is the place you want to be!!

If you are a landlord seeking property management, DO NOT work with HomeWorks Property Management…read more Initially, I worked with Lizza; she was very responsive, and things were fine. It took them six months to find tenants for my property. I'm unsure what systems they use to do background checks, but it isn't good. The tenants only paid their first month's rent, and after that, they were late and never paid the full amount. Then stopped paying altogether. My biggest issue with HomeWorks is their lack of professionalism. It seems like they use a third-party receptionist, so you have to schedule a call with your actual property manager. The property managers constantly miss the scheduled calls, and getting information that should only take a few minutes can take days. To date, I have had eight missed meetings with Christine and Zaphyr. To make matters worse, the portal is never up to date, so you have to call to know what is going on with your property. It has been a complete nightmare working with this company. Save yourself the headache and find a different property manager.

Not gonna lie, I expected delays but nope. Every time I reached out, someone got back to me quickly…read moreand with actual answers, not vague stuff. That alone made the experience way less stressful.

I had a situation where previous management left things messy and unclear, and stepping into this…read morefelt like a reset. They organized everything, explained what needed to happen, and just handled it. Not perfect wording always but you can feel they try hard and care, which matters more to me than polished talk.

Since David responds to negative reviews quicker than his maintenance staff responds to requests, I…read morefigured I'd share. I've left the maintenance ID in place but redacted the names and address. In case yelp removes the photo, 43228-1. This is a maintenance request opened 22 days ago where I asked if they could fix a tower bar or if I should hire someone myself. They assigned it to a technician the next day and scheduled "something" for the next day. Since then they have been completely silent. I've checked in multiple times to no avail. They do not call, they do not e-mail, they do not leave notes in their crappy portal. This is very similar to last year when my water heater failed in the cold of February. It took a month of me literally harassing them to get a service call placed and get them to authorize the repair. The technician got it working by bypassing safety settings, but since "it works" RW marked the call complete and I've never heard from them again. Not a stellar experience. Let's see how long this one takes to resolve. Update: They called and texted me this morning to arrange service. This seems quicker than their maintenance portal, but I'll update again once complete.

I would have to say that the communication from my rental manager (Rod Albancis) is atrocious. He…read moredoes not keep me abreast of anything. Sends generic emails but never returns a call or responds to an email. My renters moved out and I still cannot get ahold of him so I may voice my concerns and to figure out where my keys are. That, in addition to other comms that has broken down through the months. By far the worse customer service. I will make an attempt to sell my house but in the event I do not, I will not use Renters warehouse again.

I currently live at the Metropolitan with my girlfriend and could not be happier. We have a…read more1BR/1.5bath unit that overlooks Love Park. Before we moved in, everything was detailed, cleaned and repainted. The loading dock and freight elevator was scheduled for us so we could move in easily. Fran, our maintenance guy, Louis, and the rest of the front desk staff are helpful and amazing. Packages are held for us which is always nice. The gym gets it done - two treadmills, two ellipticals, weights, a bike, a leg press - not really sure what more you need. Joanne and the rest of her staff do an amazing job of coordinating the administrative end of things - rent, key fobs, communication, and the like. Sure it's a bit pricey, but at the current rate, it's luckily doable.

32 years under Reinhold. Over time I simply cannot not ignore how poorly they manage this…read morebuilding. Too many issues to list. But I stand by my one star review and I hope this building can get organized and get them replaced.