Do not recommend When we arrived, there was no staff present in the front of the store -- the only employee was in the restroom, and we waited several minutes for him to come out. When he did, he washed his hands outside of the restroom for only about nine seconds. My boyfriend asked for a sample of ice cream, and the employee spilled the miniature sample spoons into a different ice cream flavor. He then picked up one of those spoons from the contaminated ice cream and used it to scoop a sample from the flavor my boyfriend had actually requested. He was not wearing a hairnet, gloves, or any sanitation gear, and he had a visible chest hair on his white t-shirt. There was nothing identifying him as a TCBY employee -- no uniform or branded clothing. The store itself didn't feel clean. All of the ice cream and toppings were completely exposed to the air, and since no staff were present when we walked in, anyone could have tampered with the food without anyone knowing. The employee also used the same spoon for different toppings. Service was unfriendly; he barely spoke to us, didn't have change for a $20, and overall did not seem attentive or welcoming. For what we got, the price was also surprisingly high -- $17 for two ice creams felt unreasonable, especially given the experience and the lack of cleanliness. Overall, this visit left me with serious concerns about hygiene, food safety, and customer service. read more

We were there on a Thursday night. First time trying this place. We made sure to check the schedule because it was night time. We were very excited to see that it closed at 10pm and arrived 9:25pm just to see that the locale was closed and there were 2 girls out there waiting outside. We figured they closed early? I decided to get my phone out and check the hours again but after a few minutes , a gentleman came out and allowed them in, we decided to also get down. What a terrible idea, as soon as we walked in the gentleman signed with his hands and also was very clear that we needed to make it quick. He said "you need to make this quick ok" the first time a couple of seconds later he said again "be quick ok" all while making gestures with his hands. We decided to leave and take our business elsewhere. First and last time there! read more

I've been searching for a place that sells soft serve swirls and haven't been able to find one until I stumbled upon TCBY. I was so happy when I saw that they sell chocolate and vanilla swirl! They also have regular ice cream. But I have been coming here for dessert ever since I tried it. It's so yummy and the employees are always kind and welcoming. read more

TCBY - Ice Cream & Frozen Yogurt Near Me - Houston, Texas

Came here to grab yogurt at 930 and they are CLOSED!!! Says they are open til 10. Won't be coming back!!!

Great service. Great food. Clean. Courteous. Highly recommend for a sweet treat or party.

My favorite dessert. No flavor disappoints and customization gives it novelty every time!

My boyfriend and I just moved in around the corner so we went to get some ice cream at 8:50 because it said it closed at 10 o'clock online as well as on their door. We went in and they had all of the yogurt machines turned off so I couldn't get yogurt because she said she closed in a few minutes and when I told her that it says they closed at 10 she said very rudely that she has been doing this for five years and only locals come and know that she closes at 9. We were abt to be locals but not anymore. all of the toppings covered and were being so short and rude with us, we out and the lady said merry Christmas super sarcastically. I'm not usually one to come on here and comment but it actually made me so sad and ruined our what's was suppost to be fun light hearted night. read more

Pretty terrible. Service sucked. Soft serve so mid. Couldn't even taste the flavor. Definitely need to change their soft serve mix. I don't recommend read more

The ICONIC White chocolate mousse froyo!!! I do not remember it tasting so amazing!! The TCBY swirl guru gave us us samples and was very helpful. This was a perfect way to top off an afternoon at the YMCA pool. It is so wicked hot out and this quick and cool soft serve is absolutely everything! Also, the have sorbets that will make you so happy Highly recommend swinging by this TCBY! read more

TCBY - The ICONIC White chocolate mousse froyo!! - Ice Cream & Frozen Yogurt Near Me - Houston, Texas

They're not open during business hours went at 3pm on Tuesday and they're closed even though hours listed are Mon-Sat 11am-10pm

Owner is not willing to fix wifi so customers can use their loyalty points. Cashier was rude, don't put change in your hands. If you use credit card, the owner charges an extra fee. read more

This guys are not serious, they open when they like and close when they like, they say online it's open you go there the door is locked. I was there at 11:7 - 11-15 wasn't open, but they have a sign that says open at 11.. smh just shut down the business. read more

TCBY has got an incredible variety of frozen yogurts. I read some the reviews and I agree they do indeed have one of the best frozen yogurts in the country and their toppings are great especially the fruity ones! Didn't try their ice cream because I'm not so much into a lot of sugar but you can trust me with yogurt! Great experience, workers were friendly (: recommended read more

Yum! Frozen Yogurt is the perfect way to end dinner. Southwells (burger place) is directly next door. We ventured over to TCBY afterward to grab a quick dessert. We found a small but very tidy dessert shop. The place looks new or newly remodeled. They have both soft serve and frozen (ice cream like) frozen yogurt. They also have waffle cones some with special coatings (like chocolate & candy bar crumbles), toppings and others yummy items! I got the peanut butter delight which was yummy! The mint chocolate chip was also good but not as good as the ice cream version. They have one large bathroom which was clean but it still was kinda gross that it was unisex. As a woman, I'd rather have two bathrooms, men can be dirty :( If you are in this strip mall, this TCBY is worth a stop. read more

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Apparently the employee can decide they want to close when they want to sign on the door saying closing at 9pm. Dark haired girl in a flannel mopping just looked at me and my child. Poor business practice. Drove out of our way to get my daughter yogurt. Arrived at 8:59 pm on Tuesday 11-7-2023. read more

I keep coming back because it's so close to me, but I really dislike this location. The employees do not wear masks or gloves, which grosses me out. Did I still eat my cone? Yes I'm ashamed to admit lol read more

Waited for 10 minutes and no one came to the front to help me. Guess they don't have any employees lol

TCBY stands for "the country's best yogurt" and that's true. Best ever ice cream tooo

Normally I would give TCBY 5 stars but not this location. I am a TCBY activist, always have. Because of a previous company overview assignment, i keep my google notifications on for TCBY, and have been looking forward to National Froyo Day ( a day unique to TCBY as they coined the term froyo and created the first frozen yogurt ice cream replacement) Due to poor advertisement and maybe just carelessness from an employee our day was nearly ruined. We arrived at the store at 8:24 to be told our free six oz ended at 8 pm, despite any warnings the National holiday ended at 8 pm or any sort of advertisement proving of this. Extremely disappointed in the San Felipe location. read more

When the owner is there ... this place is 5 star. When the younger employees are there you are lucky to get attention. I walked into an empty store. The younger female employee was texting. Despite seeing me she continued to text. For several minutes. Then she served me a yogurt in a cup that was about 1" below the rim. She ran to the back room to text some more. As I stood there she came back out. And I said .... I am not paying full price for 2/3 of the product. So she gave me my remaining 1/3 and then couldn't get back to her texting fast enough! But .... when owner is there it is a great place to get yogurt. I travel more than 25 miles one way to get there. read more

Best location of tcby in Htown. Owner friendly nice and helpful. Product well kept and yogurt stays firm creamy and yummy longer than most other places. White chocolate mousse is the best. Pro tip: go on Wednesday's and get a filled up waffle cone for $2. One of the best deals in town! read more

not good is a generous way to phrase how I feel after trying this place. cheesecake does not taste like cheesecake, white chocolate mousse has a horrible after taste. both my fiancé and I have stomach aches after barely eating our desserts. read more

So I went because I was looking for a frozen yogurt. I did not see any here so maybe maps wrongly took me here. However, I was gonna give it a shot (hello I drove there so why not!). Coming inside it looked pretty average and it seems they have a lot of variety of drink smoothies and a few other items. I didn't see yogurt. It was more of ice cream and regular too(rainbow, vanilla, and a few others). My husband and I are very picky with our sweets (can't be too sweet or we get sick) and we asked the man to taste one but he said no sorry. He said due to Covid they weren't doing that....ummm how?!! I mean he was gonna open the ice cream container anyways, he had gloves and disposable spoons so what is the big issue?? Plus he seemed so indifferent we took our business elsewhere. Pinkberry 3 minutes down the street treated us amazing! If you are trying to gain and retain customers I would say change your service a bit read more

Clean, and yummy! Nice staff. Love the yogurt and ice cream and sorbet! Its all yummy and how they make their stuff the cream they use doesn't upset people's stomachs like my moms which is why I also life then and the way they make their ice cream and yogurt. Loved TCBY since I was kid. read more

My husband bought me the yummiest ice cream cake from here. Best we one we've ever had. Thank you so much! (I believe he said the chef was Isa so compliments to the chef!) read more

Oh peanut butter delight! I love thee! There aren't too many TCBYs around anymore. They're being pushed out by the self serve places. I still love some hand scooped yogurt though, and TCBY is the only place to get it. THE BEST FLAVOR EVER IS PEANUT BUTTER DELIGHT! It's a chocolate fro yo based with chunks of peanut butter cups and ribbons of peanut butter. I love it. Mint choc chip, cookie dough, and the other classic flavors are good, but they don't hold a candle to peanut butter delight. I used to live right down the street, but we've moved clear across town. There's no TCBY near us, so whenever we happen to be near this place, you bet your ass we're stopping by. read more

Not impressed store was dirty inside. Flavors were bland. Help was not cheer-full needs to be colder in here in summer hello read more

TCBY - Ice cream Girl - Ice Cream & Frozen Yogurt Near Me - Houston, Texas

The business is very slow. The advertisement said " toppings are included in 6oz weight." However, the guy charge for getting toppings. Consumer be aware. read more

I've been at others TCBY locations and this one is good. Variety of flavors to choose. I love soft-serve ice cream so I order a butter pecan flavor and it was yummy!! Service was good, too. The only cons that I can say is the parking lot bc is located next to restaurants, cleaners, carpet store, monogram shop read more

We love TCBY. The soft serve "white chocolate mousse" is my go to. It's great plain or with an occasional Reese's topping. Another tip- for the malt cravers, they will make a malt of your flavor choice and you can specify whether you want it on the thicker or thinner side. read more

I wish I had gotten the guys name when I went there but the male staff member working when we stopped by was so kind and efficient. Highly recommend! read more

My favorite frozen yogurt, hands down. The flavors are true and the consistency is always perfect.

this location is a convenient stop for us when i have to be in this area for my children's activities. i do somehow feel it is a bit steep in price to pay $10+ for two small smoothies. while the sizes are ample, i'm always shocked at the price. the staff is hit or miss with friendliness. there is usually a wait also, they only have one person working the register and the blenders most often. read more

Very clean store, we received tons of free samples, and owner was extremely friendly! Many options for fruit smoothies which I was unaware of but TCBY still makes darn good frozen yogurt, period! read more

My husband was disappointed it wasn't a self-serve location like the one in Westchase. It was OK.