Went in for a cleaning and because I saw a hole in one of my fillings. I saw Dr. Shalomov and explained that I saw a hole (it was a cavity) and that I also had sensitivity in another tooth that also had a filling. He explained that he would have to remove the filling in order to investigate the issue and when I said I didn't want to, he backed off. I scheduled another appointment to get a new filling on the cavity and decided that I also wanted him to check out the sensitivity we had spoken about in the first visit. He told me he would conduct a procedure that would not be too costly as he was not sure exactly what the problem was and he did not want it to become to expensive for me (my insurance does not cover a lot of procedures). I am glad I asked him to check the sensitivity because it turned out to be a cavity under my filling so that day I received two fillings. The procedure was fast and he was very understanding and helpful. He was also very good at his job. He made me feel comfortable about getting the local anesthesia shot and asked me if i was ok when he saw I was uncomfortable during the procedure. I never once felt like he was trying to get more money out of me. I was not sold on some other procedures as I have been at other dentist office. The staff are all very nice and welcoming. I would totally refer this office and will definitely keep coming back. The only downside is that yes, there is a wait to see the dentist. They only have one doctor and one dental assistant. Dr. Shalomov is very busy and is going from one room to the next so be prepared to wait. However, once he is with you it all goes pretty fast and he does good work. read more

I have been a patient of this dental office since after the pandemic and have trusted them for years with my routine care. I have always kept up with my dental cleanings, and when I returned after about a year without a cleaning, I was expecting the same level of care I had received in the past. I specifically scheduled this appointment because I noticed a small area of buildup and wanted it properly removed. After my visit with the new dentist, I went home and found that the buildup was still there -- meaning the exact reason I came in was not addressed. What is most upsetting is that I was told my teeth looked nice, yet the dentist failed to fully address the concern I brought up. Now I am being told I need a deep cleaning, just as they have claimed in the past, while my insurance has questioned and denied it because the documentation does not support that need. I know my dental history, and I know the difference between needing routine care and being pushed toward treatment that does not match my actual condition. I even referred my coworkers to this office because I believed in the care I had received in the past. When one coworker mentioned that she also did not feel she received a proper cleaning, I chose to give this office the benefit of the doubt because I had never personally experienced an issue before. Unfortunately, after today's appointment, I can no longer say the same. I contacted the office immediately to explain my concerns. Not only was my issue not resolved, but I did not receive a call back, an apology, or even an offer to bring me back in and correct the problem. That is unacceptable and not the level of service expected from a professional healthcare office. I am requesting that this matter be properly addressed and that I receive the service I paid for. I will be contacting my insurance company to dispute this charge and report my concerns regarding the care provided. After years of loyalty and trust, this experience has completely changed my opinion of this office. read more

The Staff are very nice & Careful. There's a wait because they are taking their time with patients. Very considerate.

I would give it a 0 if I could I got there at 12:15 was told there was only five people ahead of me that was a lie 10 people got seen before me. I wasn't seen until 3 PM and then only for them to tell me that they put in the wrong procedure and I hadn't been approved for it yet, so basically wasted half of my day to go home with nothing The staff are confused. Can't even give you information if you ask how many are ahead of you just a horrible experience I wouldn't recommend. read more

I know how to read x-rays and when they posted them up all I saw was bone loss because I am a post menopausal woman. I had to wait almost 2 hours to be seen and when I finally did see the dentist hid them from me and proceeded to lie and say I needed $7,000 worth of dental work. She then cleaned my teeth for exactly 2 minutes. The office manager named Juan who looks as if he had been in prison then continued the deception by telling me I would have to pay cash ($1000) for procedures I am 100% positive Medicaid would cover. I don't understand how this place is even allowed to operate and I am in the process of reporting them. Avoid avoid avoid! read more

This is my dentist, today I had to wait over an hour to get my procedure done. You know what doesn't make sense? The fact that they call you 700 times the week prior to your appointment to show up on time only for them to make you wait for an hour. The hispanic girl at the reception is super rude and has no customer service skills. They started off great and its all going downhill now. read more

The appointment time never goes accordingly. It's always a wait. My entire family goes to this dentist...but planning to change that real soon. Got here 3 minutes later for our scheduled appointment...only to be told that we have 3 customers ahead of us. The receptionist couldn't give me an estimated time to see the dentist. I expect to be seen at the time of my appointment. I've watched this business go downhill because of constant staff turnover/rude receptionists and unprofessionals. The oil dripped into my daughter's mouth during her last cleaning. Tech was supposedly new and obviously didn't know what she was doing. Female dentist had the audacity to tell me(also a health care professional) that the "oil was perfectly safe". I was incredulous and requested that she not go back into my daughter's mouth. Why call customers to confirm appointments when you've obviously overbooked...there's no place to sit due to crowding and no one can be seen for their actual appointment time? From the ridiculous to the sublime! I have work and don't have a lot of time to invest in the "wait". I've made the time and effort for oral care for myself and my family and that should be respected. Our time is just as valuable. Requested to see Doctor Shamalov during my last visit...but was told that he was "busy". Too busy to see longtime clients??? Wow. My last cleaning wasn't done properly either. Apparently it's now profit over patient care. Just asked the receptionist how much longer will the wait be. I've already been waiting a long time. Her response was there were 3 people ahead of me. I must be living in the twilight zone...because the receptionist advised me that there were 3 people ahead of me when I just walked in! I was very upset. My appointment was at 11:30am. I walked in at 11:33am. It's now 12:54pm. Go figure. Dr Shamalov walked into the reception area and arrogantly advised me that Saturdays are busy and I should come back on a weekday. There was no empathy or apology. Needless to say...I cancelled our appointment and will be looking for a new dentist. Do not waste your time going to see a dentist who doesn't value or respect his clientele or their time. Dentist don't earn paychecks without clients. read more

You will be in pain after you come here. Crowns and fillings will cause you pain for the rest of your life. I was also given a crown that is half black. They don't keep appointments, you may arrive and have them tell you that you never scheduled an appointment, even though you did. Go elsewhere. They so painful and low quality work here. They also do basic things in multiple visits so that they can bill your insurance more. read more

Happy Birthday!, TCN Dental Care, 10 Years in the making, looking for the best try them you will agree, glad to have been there for your special day, wish you many, many more Birthday's. read more

TCN Dental is the worst dentist I have ever been too in my life!!! I made an appointment to get 2 fillings. I have insurance coverage that covers 100% for a filling. They told me because of the placement of my teeth and because they were using white fillings that I was not covered and I had a $100 copay plus for the filling. I had to call my insurance right in front of them for my insurance to tell them I was 100% covered and had no copay at all! After being told that, they made me schedule another appointment 1 month away even though I made the appointment specifically for 2 fillings and waited 2 months for the appointment. Plus my husband went to get a tooth pulled and wanted him to pay $500 because the dentist did not feel comfortable pulling the tooth without paying to get something extra put in his gums just encase he wanted to get a false tooth later. This place is full of bull and only want money out of pocket or they don't want to do there job!! Insurance money is clearly not good enough for them!! DO NOT go to this dentist! I am definitely changing dentist. read more

I have been going to TCN Dental for about 2 years now and it has always been a good experience. I typically just come for a general cleaning which is very quick. They also do x-rays before the cleaning so they can see the health of your teeth. The office is clean and the wait time varies depending on the day but the most I've ever waited was an hour because they were busy. I have also gotten some fill-ins here and my teeth are just fine. I will continue to come back here for routine check ups. read more

This was a terrible experience. I visited 3 times and did not achieve my objective. They performed a root canal on a teeth I had no major problem with and cannot give me a workable solution for the teeth I have a problem with. They are constantly trying to upsell me, for example my # 32 teeth needs a root canal or permanent filling and is in really bad shape at first they quoted me one price then 2 weeks later they increase the price and also try to attached service for my missing # 30 and # 29 teeth. All I wanted is to fix the severe problem with # 32 but no progress thus far. I am highly frustrated and am thinking about finding another dentist. read more

I was terrible terrible experience with the doctor Edward Shalomov and other dentist who work at TCN dental care. 1 waited almost 2hours. They let late comers in according their appointment time. If you late 40minuits but your appointment time already passed, they let you in right away. I arrived on time, and many people see the doctors with little wait. It doesn't make sense. 2 Teeth cleaning is just 5 minutes. Just 5 minutes. 3 If you take x-ray , doctor don't put protection apron 4 doctor doesn't see your teeth and try to get money I was told by Dr. Edward Shalomov that I needed root canal but he didn't see my teeth at all!! I wanted to get second opinion , so went to other dentist who just fixed my teeth with filing, that all. I didn't need root canal. If you think this Dr. isn't honest, you should get second opinion read more

Don't send me 3 automated texts and call me twice to confirm my appointment only to have me wait in the dentist's chair for over an hour. "It'll be a few minutes." Sure. read more

Terrible experience. I went because I was informed that they work on wisdom teeth. I go there because I am feeling pain and then when I get there they make me transfer all my information over to their establishment. Mind you I was just coming as an emergency appointment. I waited over an hour for them to call me in and when he did call me in they did not pics/x-rays and barley looked at my teeth. He automatically referred me somewhere else. Which in the end they did not even take my insurance. When I called in to complain they said they could not help me. They did however prescribe me antibiotics in which I could not take because I am unable to swallow pills. If he took the time to have a conversation with me he would have knew that. Worst experience every I was later on sent a bill to my house when I don't pay for dental. But it seems like they charged me because they do not take my insurance which I feel they should have informed me of. So disappointed with this place. read more

Dentists are really good and very competent.They don't do their jobs just to earn money but advice patients of what is the right treatment for their teeth. Dentist won't take advantage and know what they are doing.Location might not seem to be good in Jamaica but I can tell they have respectful, helpful and competent dentist, referring to the two male dentist that I consulted with. read more