Great! Great people, great work! They took me to the fair…read moreand bought me ice cream and big pretzels. Very accommodating.

Had my car washed today and the lady that helped nice but after getting in my car after there was…read morelint from the towels all over the inside and outside of the car. The dash and console was cleaner going in then coming out.

Prompt reply. Great price. They come to me and do it at my home. Can't beat that for service!!!!read more

This started out a simple power steering line replacement. From the first interaction. We were put…read moreoff and treated like he is too busy and unimportant. The final straw was him saying he's going to get a hose clamp and he'll be back. He did not return and my car is not working and actually worse. Not happy with the way we were treated secondary. Not confident in his ability to schedule a job and finish it. He is a likable guy but likable doesn't fix cars unfortunately. Get your schedule in order and stick to the job until finished. Customers appreciate diligence.

Great service. See my photo I shared for my full review…read more This site wouldn't let me post due to the length. Quality of work was amazing. They found a bubble on a tire that had nothing to with why I was there. Quoted price from other places were 30% higher than Gil's. For not only the prices, it gives you a peace of mind for you and your family.

I had my value gasket replaced here. I also scheduled a follow up appointment to get other work…read moredone. I drive to work to pick up my stuff, I left in the work truck. On my drive, the radiator hose blew off. Not having any tools with me. I called for help and get my car towed to my work. I reattached the radiator hose and filled the radiator with water. I tried starting it and sounded out of time and won't start. I tow it back to the shop and have them look at it. They tell me that It's complicated and I need to take it somewhere else. I'm really not seeing the value of what I paid for.

While on an RV trip from Northern California to Coos Bay, Oregon we lost hydraulics which includes…read moresteering and brakes on I-5 430pm on a Saturday. Luckily we were able to keep control enough to coast down the offramp at grants Pass. It was hot and lonely there on the side of the freeway and I was thinking there is no way this trip is going to continue. We started calling for tow trucks and mechanics, but on a Saturday I I had very low expectations and was assuming that I would be spending the weekend and Moore in Grants Pass. After making several unanswered phone calls, I finally had luck when I called Jesse's automotive not only did Robert answer his phone on a Saturday it was minutes before closing! I can tell you from experience that no Mechanic enjoys working on a motorhome and even less so minutes before closing on a Saturday Somehow, Robert was able to get the parts and changed out the serpentine belt! While he was digging through this mess on a hot engine, he noticed that the radiator had developed some cracks and pointed them out to me. I thought for sure I would be spending the weekend in grants Pass waiting for him to open on Monday. I was wrong. That saint of a man started calling around, looking for a radiator before the parts stores closed. Stayed well past dark completing our repairs. I highly recommend Robert and his business to anybody looking for a highly skilled (and compassionate) mechanic. Thank you Robert! You went above and beyond for my family and I. Thank you!

They had my vehicle for almost a year. They lost the book to the vehicle and the registration. They…read morerefused to give me the stuff that I had bought. They shoved screwdrivers through hoses on the engine that was in the vehicle. When I pulled up to check on my vehicle because they wouldn't answer their phone, they would yell costumer put it out. I can only assume they were using drugs. They are a very rude bunch of humans. They spend more time sitting then anything from what I have observed. I'm in the process of getting a lawyer. They broke the gas tank and gard. So many other things that they have done and won't own up to it.

The techs at Tom's auto service are amazing! Very knowledgeable and helpful…read more I'm an Oregon native but currently live in California. I was up visiting in grants pass when all of a sudden, a terrible noise was coming from the front right of my engine bay. Not knowing the exact cause, had my suv towed into Tom's early on a Monday. By Monday afternoon they knew what was wrong, had the part is stock and could get me back on the road by end of the next day. They were even complete early and upon pickup, the tech showed me the broken fan from the radiator fan assembly that was basically wobbling away making quite the ruckus. I am so thankful that Tom's was helpful, knowledgeable and quick. They did come highly recommended by some friends so I'm glad I trusted them. If needed, will definitely take vehicles back to Tom's.

Worst Brake job I have ever had. Brake dust everywhere and they screech as new brakes. I called to…read moresee about a refund and I was rudely told no and to deal with it

I had an exceptionally great experience with Kelly's: very friendly staff, great communication,…read moreterrific service. I was just passing through Grants Pass on a big road trip when my clutch burned out. Kelly's reprioritzed their work in order to get me back on the road as soon as possible. Wonderful!

We had a great experience with Kelly's Automotive after a breakdown on I-5 while towing our fifth…read morewheel from Southern California to Washington. Shortly after fueling in Medford, I noticed what looked like light smoke in the mirror. Within a few miles we had lost about an eighth of a tank of fuel, and after pulling off it was clear we had a major fuel leak after the pump--nothing I could fix on the side of the road. AAA towed both our truck and trailer to Kelly's. Even with other vehicles ahead of us, they diagnosed the problem quickly. The repair wasn't simple due to how buried the component was, but they handled it efficiently and got us back on the road. Jeremy, the mechanic, took the time to explain things and clearly knows his craft. Justin was also very helpful and communicative throughout the process. Breakdowns are never convenient, but we felt we were in good hands. I would recommend Kelly's Automotive without hesitation.

Honest folks & Work completed as promised. My little car…read moreruns great ! I needed brakes all around. Thank you very much

I inherited a classic truck that was not regularly driven. Long story short the engine was dying…read moreand was not starting up. It was taken to a different local automotive shop. The problem remained unknown and I was ultimately referred to Bridge Street Auto. I appreciated the transparency and communication regarding the diagnostics, problems found and the cost of repairs. In the course of the work, there were some parts that could benefit being replaced, and I was consulted about any 'new' item that came up that we hadn't previously discussed. Within a week or so I had my truck back, running smoothly again, and at a cost that was honest and fair. I have been driving the truck regularly and I have Bridge Street Auto to thank!

Kevin and his crew have been taking care of my car and my families cars for years. He has always…read moregiven me very good service and I am comfortable with what I'm charged. I recommend very very much.

When you need work done on your vehicle this is the go to shop. A family-run business that provides…read morequality repairs at an affordable price and on time. I highly recommend this top-notch shop and I am so happy to have found a mechanic that I can trust.