I have been a customer of nextlight for over a year. They are billing me for days I have already…read morepaid for. Looks like they are going down hill, poor customer service.

This makes me laugh. Terrible service - and a monopoly- they tell you that you are paying for 1g…read morebut it can only hit 700-800 - then the response is. Thats just how it works. Every company sells 1g and u get lower than 1g never ever do you actually get 1g speed? If that's true that's sad that every company out there is lying to the public? Or is it just you? Terrible quality terrible value - so disappointing that Longmont is such a thieving town. Manage your money better and stop profiting off our backs

We had TDS internet for 7 years and have had consistent drop outs and slow speed in Johnstown CO…read more(despite having Gig service). We have also experienced billing SNAFUs on several occasions. Once Xfinity became available, I decided to cancel my account in early May 2026. I called and spent 2 hours on the phone and finally got a rep who told me they would send a return shipping box for the modem. That never came. I called again and was told they would ship out another return box - and it never came. Meanwhile, TDS charged me a $179 fee for equipment not returned. I found the local TDS office and delivered the modem in person. The employee said that my account had been adjusted to note the return. Today I received a bill!!! TDS is a crappy company that oversells service while shortchanging servers and infrastructure, and has the most customer unfriendly and convoluted business practices I have encountered. AND their website has dead links.

Avoid TDS at all costs. EVERYONE at TDS is incompetent, from the Techs who install to the customer…read moreservice department, billing department, and even supervisors. Every employee has a far different answer from the previous one and then each employee simply states, "I don't know why the other employee would say that!" But then further messes up your account. If you want to avoid a headache, avoid TDS. Not one employee here knows what they are doing. -and all I had was internet, which apparently is too much for them to handle.

WARNING: Do not sign up with NETEO. Not only does the service not work in my area, I was told that…read moreI would receive 2 months free to "keep testing it out." I was then charged full price for this month, automatically. They also refuse to answer my phone calls, emails, and website contact form submissions to end service. Extremely shady business model, extremely poor customer service, and extremely poor internet service itself. I am having to contact my bank to stop payment to NETEO since they are ignoring me completely. It's hard to imagine that this is a legitimate business. Don't risk your money or your time with NETEO.

I have been with NETEO practically from the beginning. Many years. Their service was top notch…read more Phones were always answered and the tech support people were the best. Their communication, if you sign-up, keeps you informed of the status of the complete system. That is top notch. A few folks that had been with the company for years left the company. I feel they helped get the business up and running and left it in good hands. Something has changed. The phones are no longer picked up from Tech Support, Billing, or Sales. It seems they might be short on people. If you leave a message as the system instructs, you do not hear back. You can keep calling back and no one answers once they are open. They have a service that is not within Colorado who eventually picks up the call and takes messages only. They have no information on any details of the company, just takes a message. I hope something changes in the very near future. It is not the staffs issue; they need better support. The staff is always professional and so nice. NETEO internet system itself is great. The issue is lack of communication. It was the best out there for internet service up in the foothills. The internet service itself is great and the price is very reasonable. The heart of any company is communication and that has been lacking for months now. I hope it can be corrected in the very near future.

Absolute trash, and their customer service person, Julie, will tell you blatant lies and then hang…read moreup on you if caught. If you want less than 6 Mbps max, with service dropping multiple times daily and customer service who will literally hang up on you if you don't like being charged for a service you don't get, go with Forethought. If you want actual internet service, run away and don't look back.

I had an email address with Brainstorm for years. I liked Brainstorm - until they were bought by…read moreForethought. It's hard to let go of an email address you've had for years, especially you've moved around a lot. But the price kept going up, so I finally decided to cancel. I called. I emailed. I made out and sent in their online cancellation form. Well, at least I thought I did. Until I got a bill from them saying I owe them for yet another month. When I thought I'd cancelled this a month ago. I asked that the charge be removed, but was told NO; and that it will follow me, accruing interest, until I it. So I just want to say - DO NOT TRUST THIS COMPANY

Reading Yelp for ISP reviews sounds terrible. I've been a FRII customer since the 90's, first for…read morehome internet, then for hosting, now just as an email customer. Their technical support has always been prompt, and I have never had an issue persist for more than a day or 2. Want a Lowest Common Denominator ISP? You have options - Comcast is happy to take your money for garbage service. Want someone who's more than willing to tell you when CenturyLink messes up a circuit? FRII is for you.

Back in early 2000's I paid for email service through a provider springsips.com. It was purchased…read moreby Frii and my account was transferred. The annual fee was approximately $175, and while I could have changed emails to a free service I continued with Frii because I didn't want to deal with updating every account and friend who had my email. In any case, I lost connection with email on my iPhone a week ago and two days ago lost connection on my laptop. No one answers the phone and support tickets (three) have gone unanswered. Apparently they've gone out of business with no heads up to customers. While this post is pissing in the wind at this point, there is no service or comms in any case, it's the only outlet I have to sound off. It turned into nothing but a bust, and thanks for the notice... NOT!

Great company, installed my Starlink Satellite Dish on my home and it's been great. It was worth…read moreevery penny!

From the owner: We do custom professional Starlink Internet Satellite Installs for homeowners and businesses. We…read moreposition the satellite so you get the strongest signal possible. Contact us to get a free quote. We accept cash, credit card, Venmo and personal checks.

We were in a huge bind when another service failed to show up to dismount our TV when we moved out…read moreof our apartment. Jeff saved the day! He did a great job with both the dismount and then mounting it at our new place. Highly recommend!!

Jeff was very professional, responsive, assessed our needs and was easy to work with. The morning…read moreof service, he gave us an eta and showed up as promised. He was fast, efficient, taught us how to use the mount that we purchased in advance, and used sturdy/quality equipment to mount the TV. I couldn't believe how fast this was completed from start to finish. Thanks Jeff!