The response time with Safe Haven has been remarkable. Time is money and this company recognizes…read morethis. We also appreciate the pro active approach to our needs. We highly recommend.

Because of the personnel attention of Alaine Fulton, I would recommend, with full confidence, this…read morecompany. She was very professional, but with a caring attitude that relayed the integrity of the company. It was exactly what we were looking for. I am very pleased to have done business with them and will continue in the future.

Had been looking for a tech service that could help with our family network of Apple products and…read morethis is it! House call scheduled quickly, tech was on time, professional, knowledgeable, and took care of all of my needs quickly and efficiently. Thanks!

I had a few issues with my three old Mac; tech came out to my house and within 30 minuets all…read moreissues were solved. I would use their services again. On time, polite and very helpful...... Thanks again..... Steve C

Thank you Mike and Abraham for helping us repair the badly cracked LCD on our MacBook. Our urgent…read morecare required immediate attention during Thanksgiving holiday, so my son could continue working on his college apps. Although it would be troublesome over the long holiday and required logistics with new parts to get the repair done, Mike gave me updates daily and assured that the repair would be completed. Instead of forking out a hefty sum for a new notebook of the same spec (about $1300) or having Apple fix it (about $880), OC Tech Dr helped source a new LCD and swapped then tested the MacBook for $486! All in all, we saved time and money with this repair. Both Abraham and Mike were genuinely concerned and helped us fix our problem timely and efficiently. Thank you for letting us feel completely cared for!

Computer was running slow so I called Mike at OC Tech Dr to help speed it up. After a quick…read moreanalysis of why it was slow and what I do with the computer, he recommended I upgrade to an SSD drive. My problem is that I need the computer Mon thru Fri so he made a special arrangement to come over on a Saturday to clone my existing drive to the SSD (this takes several hours). So, long story short, my computer went from 5400 MPH to WARP 10!!! It screams with file transfers, apps run 100 times faster and restarts take seconds now apposed to minutes. I can't believe that a simple swap of storage could make a this big of a difference! My productivity has increased ten fold! I told Mike that I'm even going to save on coffee. I used to take coffee breaks while I was waiting for the computer to procees. Those days are gone. What used to take to take minutes, now takes seconds. Thank you Mike and OC Tech Dr!

We are a local church and preschool and when we have needed tech support there is only one call we…read moreever need to make! J and staff are amazing! They are prompt and knowledgeable and have never let us down! We ONLY use TechOnSite for our IT needs. Michelle W.

We've had TechOnSite as our go to IT company for the last 10 years. Jim, J and the whole team have…read morebeen super helpful and are always available when we have issues with our hardware or software issues. I would highly recommend them to any of my business associates or clients. Thanks for your help!

This review is long past due but just got a holiday special postcard from Coast Computer and…read morereminded me I had to post. Needed an emergency recovery of my old computer over the summer with full Covid restrictions. I had pushed it past the point I should have until it was dead. Coast picked up my computer from my home and had it thoroughly evaluated and backed up on thumb drive and delivered back within 2 days. Extracted files and data I had not considered important but found I needed. Coast really took care of me and went the extra mile backing up files a had not considered. Priceless to me. This must come from much experience and a true concern and desire to provide an excellent product at a very reasonable price. Thank you Coast!

Looking at a Blue Screen on my desktop which then went to a scrolling dos. and everything froze…read more Tom and Annette were pleasant, professional, reasonable and kinda fun. Tom downloaded all my info first, then cleaned up my computer in a couple of days. Everything was the same as before and in the same place with no changes. All my pix, my huge ancestry and comic book programs, emails and saved reports from the past decade, were all perfect. The guy is Good. I highly recommend.

Great products, prices, and service. I can text in any concerns I have and get get a timely…read moreresponse from Rajeev.

Sit back. This is gonna take a bit. Don't want to miss any details…read more Two days ago, my Acer laptop's power port broke, so I immediately ordered the correct replacement part online to be shipped overnight, and I moved all my important files to an external hard drive before the battery dropped to 0%. After getting a few estimates from other businesses in the area, I contacted ACP and outlined the issue. They quoted me a low price and an hour for installation, so I brought it in immediately. yesterday. Rajeev called me after an hour or so to let me know that the part needed to be micro-soldered. I already knew this in advance. He then informed me that he didn't know how to do it, but there was "a guy upstairs above [him]" who could. After quoting me $200, I let him know there was another repair shop who had quoted me $150, and, after a brief consultation away from the phone, he offered to match their quote. I gave the go-ahead to fix it, with the understanding that it would take a couple of hours. This morning, I went to the shop to pick up the computer. He showed me how the port was repaired, and I saw that the charger indeed fit in the port. My laptop wouldn't start when I pressed the power button. At that moment, Rajeev informed me, "Your computer won't start up. You're going to have to re-install Windows via a USB flash drive." Confused, I asked him to plug in the charger so I could start it while it was charging. It initially booted up, then displayed a "Security Boot Fail" error and wouldn't start up any further. He refused to accept any responsibility for the problem and said, "It's YOUR laptop. It must have been already like this when you brought it in. I just fixed the power port like you said." I was frustrated - it's my work computer - I've got a backup, but it's not as fast and awesome as this one. I'm not ridiculously tech-savvy, and was VERY unhappy that I might lose all the purchased software and settings I still had downloaded on my computer. After I told him that I had no idea of how to even get Windows on a flash drive to install it, he suggested that he could do it, but he would charge me $150 to do so. "But then it's wiped clean! I have programs on there that I need! I don't want to start from scratch!" I balked. "If you would like to make sure all of that is restored, we can do it, but then it will cost another $100." I was irate. "My computer was fine before I brought it in! Running great! No problems!" "Well, you called me...you had a broken power port." "Yes, but the power port has nothing to do with the rest of the computer. You guys had to have done something that triggered this. It wasn't like this." "All we did was fix the power port. This is YOUR computer." "So, you'd charge me $250 to simply get my computer back and running in the condition it was in before I brought it to you? I technically just paid $150 to have a working power port on a NOW-BROKEN AND USELESS computer?" I told him it was akin to holding my computer for ransom - and remarked that it was like bringing a car in to get the brakes fixed, and then coming back to find the right side of it smashed in, but him telling me that the brakes are now working perfectly. Rajeev shrugged and shook his head. I paid the $150 by credit card, which came out in two separate transactions of $100 and $50. When I asked him why it was in two separate transactions, he said, "I forgot and put in $100." Interesting, as he had initially planned to charge me $200. My guess is that $50 goes to him and $100 goes to "the guy upstairs." I left, panicked, thinking that I now had a useless computer that I would need to replace and have everything re-installed on by Monday. Getting home, I looked up "Security Boot Fail" on Google, which gave me direct instructions and a YouTube video showing me how to press F2 at startup, enter the Boot submenu, and change a few settings. I restarted the computer, and, voila. ZERO PROBLEMS. BACK TO NORMAL. What ACR wanted to charge me $250 EXTRA DOLLARS FOR, I was able to do in a period of FIVE MINUTES. It was an easy fix, but unless you KNOW exactly what to do, you'd think your computer was scrap metal. If he wanted to provide good customer service, he could have walked me through it right there at the counter. Because I know that's exactly what they would have done if I had left my computer with them. I wonder how many people who wouldn't know where to look for answers have fallen prey to Rajeev's insane scam. Two stars, because the power port works great now. But BUYER BEWARE. They will try to upcharge you a ridiculous amount.

We called LAN WAN over a nightmare of software compatibility issues. They made sure all software…read moreprotocols were being satisfied, as well as rebuilt our entire domain. The very first night they came, they stayed the whole night working until the morning. We were so happy with the job they did after working overnight, we took the team out to IHOP afterwards for breakfast. Honestly, that is the same effort we get from them every time we call. The response that I get from LAN WAN is nearly instant. 99% of the time they answer my call without having to leave a message. In the rare case when I need to leave a message, the call is returned very quickly. I can say that anyone who works with LAN WAN Enterprise is guaranteed an unbelievably quick response.

I had a frustrating experience involving a company vehicle at the Super King market parking lot in…read morePasadena. The driver parked extremely close to my car on the driver's side, so close that I couldn't open my door at all and had to climb in through the passenger side. The vehicle appeared to be a company car clearly marked with the business name. Situations like this show a lack of basic courtesy and awareness, especially in a crowded public parking lot where space and safety matter. I don't know if this reflects the company's general standards, but I hope they remind their drivers to park responsibly and be mindful of others. No one should have to crawl into their own car because a company vehicle is parked carelessly.

Thanks a lot to Nadjib for assembling the system block in a short time, it's very convenient, I…read moredidn't have to go anywhere, they did everything quickly, at a low price. He took all my wishes into account (I got a computer with a price-quality ratio of 5+). I will come back in the future only to your service. I recommend everyone, professionalism and efficiency at the highest level !!!

I took a chance and called this company off of craigslist after my computer decided it would not…read morerun for more than 20 minutes at a time and had a ton of error messages. Within 40 minutes, Nagjib showed up and went to work. He said I might need a new video card and I didn't want to hear that. Instead of replacing the card we tried a different cord and changed the port, it worked! With crashes stopped, he went to work debugging and fixing the software issues. He was great. Price was fair too. Call them if you need good help fast.