1. Computer World HB

    1. Computer World HB

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    Huntington Beach, CA

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    Computer World HB

    4.0 (107 reviews)
    Updated over 3 months ago

    Services - Computer World HB

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    Reviews With Photos

    Loren V.

    NOT TO BE TRUSTED, WHAT HAPPENED TO ME HERE: The owner is a SNAKE Did not disclose that the laptop he sold me was UNIFIED SCHOOL DISTRICT with passwords and locks on the computer! I JUST CALLED THE POLICE to report this business! I walked in and told him to his FACE (today), he sold me a laptop with a password that isn't my password, and with a unified school district lock on it & that I wanted him to just (talk with me briefly) about how I'm going to delete everything off the computer to resell it (today) HE WAS TRYING TO SELL ME SOMETHING ELSE! Dude I'm not buying anything MORE from you after how you just ACTED & you sold me this computer without clearing it completely out. He showed his ass! UNPROFESSIONAL, he tried to walk away from me when I was being polite, and then I confronted his cowardly self in which he went to hide in the back then he came out and tried to close the door on me till I said IM GOING TO CALL THE POLICE TO REPORT YOUR FAULTY BUSINESS WAYS! Then he got scared and came out side and left, while laughing, I took pics of him walking to his car and his license plate......SO I DID REPORT HIM TO THE POLICE & THEY NOW HAVE HIM REPORTED & ARE WILLING TO COME WITH ME TO HIS BUSINESS & ASSIST ME TO RESOLVE THIS. It's called keep the peace and he will get sued and his business will go down, we don't care about his car, this is a business guy who wants money and is money hungry and does not care about the people and I'll go to APPLE and buy a brand new laptop! What! I don't have to support his little business. Totally wack of him to even try to treat me like that, it will backfire and the police will be on your ass. One star! 0 stars if I could! I didn't even wanna buy a better computer from his business because of how he was acting when I first bought this computer! Super thirsty to sell me a more expensive computer!

    Herminio Smitham

    I bought three laptops for my family and me from here at very reasonable prices. The worker is nice and respectful and always do their jobs to the best of their abilities. I accidently dropped one of my laptops, and the screen was completely black and would not turn on. I had no hope it would be fixed but I tried anyways and went to computer world. In two days, I had my laptop back looking good as new. I highly advise anyone having computer troubles to come because they never disappoint.

    Grifter Omar. Beware of his temper if you don't believe his lies.
    Christine C.

    My original review is too long but I will post it in parts. Omar STOLE $180 and refused to give me a receipt because he "didn't like my attitude." In reality, it's because I questioned the "company iPad being stolen at 8pm" (closing time for this place) WHILE another employee, Mohammed, was at the store. A whole computer store and only the one iPad that can do card transactions is stolen... He requested money via Zelle or Venmo. Hella shady. Can't wait to add more detail to this. Glad I called the cops on you, grifter Omar. And I'm sure that dude you called to keep your temper down was Anthony the store owner...but you couldn't find the manager. Nice try. Oh, and maybe you shouldn't call customers "b****" and yell at them to "get the f*** out of the store." I simply requested a receipt. Never once called you out of your name.

    Michael S.

    They built me a desktop to my specs. The gaming machines had too high end a graphics card and liquid cooling that I didn't want to pay for. I got advice on the new solid state drive and upgraded memory that would add performance. I've built many machines myself but they got me a better price than I could get. They built a kick a** machine that is far better than I expected. I had been using a yoga laptop that kep on running out of resources and had poor images that I shared on the screen. Have a smoothLy running machine and images my students can read was important. This has let me run multiple processes without any resource issues. I love it. i9 3.6 GHz, 32GB ram, 1T hard drive, midrange graphics card.

    StIx Stur B.

    These guys know what they are doing !!! Needed to get one of my twins a gaming start up set up nd they got me right !!! Everything !!!

    Talked to Omar on offer up , drive down from Temecula , worked out a great deal !! Great management!

    Getting a new pc today

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    2 years ago

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    3 years ago

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    10 months ago

    No longer open, phones straight to voicemail. I was here like a year ago, mediocre service wouldn't recommend even if they reopen.

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    3 years ago

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    2 years ago

    I got the help I needed quickly and relatively reasonably! So glad to have found someone in HB!

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    2 years ago

    Got a macbook pro about 50% off. Omar will set you up. Excellent customer service and knowledge. Easy location and parking.

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    2 years ago

    Had a great experience and love my computer! Omar is very helpful and honest, highly recommend!

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    5 years ago

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    3 years ago

    Was recommended here by a friend and was so glad I went in. Got a great deal and great customer service. I'd definitely recommend this place

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    Page 1 of 3

    Ask the Community - Computer World HB

    Do you purchase gaming laptops and parts like memory?

    Yes we do. We are open today from 9:00 am till 7:00 pm… 

    View All 4 Questions

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    as all ps4 tend to do, mine would frequently try to take flight. This is no longer the case,…read morefriendly staff and quick service. 10/10

    Terrible customer service, poor communication, and a complete waste of my time…read more I dropped off my Lenovo laptop on August 19, 2026 to have the hinge repaired. My receipt says "Tomorrow" for pickup, meaning I was told it would be ready on August 20. I couldn't make it on the 20th, so I came on August 21, giving him an extra day. When I handed Nick my receipt, he started scrambling around looking for my laptop and then asked me to give him another 10-15 minutes to fix it. Clearly, the laptop was not ready as promised. He also could not find my charging cord at first and had to look around multiple times before locating it. When he put the laptop back together, it was poorly assembled with visible gaps and open spaces. Nick told me it still needed to be glued and asked me to come back AGAIN later that day. I told him I live far away and could not keep making trips back and forth. Nick then gave me another option: he said he would finish the laptop and personally leave it with the tailor lady in the store so I could pick it up from her. He was very specific about this arrangement and even clearly told me that the tailor lady only accepts cash or Zelle and does not accept cards. Based on how detailed his instructions were, I had every reason to believe my laptop would actually be left with her as promised. I came back on August 22 specifically to pick up my laptop from the tailor lady. She told me Nick never gave her my laptop. So now I have made multiple unnecessary trips, spent time and gas driving back and forth, followed Nick's exact pickup instructions, and I STILL do not have my laptop. I was told I now have to come back AGAIN on Monday when Nick returns. This entire experience has been extremely frustrating and unprofessional. Nick has repeatedly told me something would be done and then failed to follow through. What should have been a simple hinge repair has turned into a poorly assembled laptop, a temporarily misplaced charging cord, multiple wasted trips, and repeated promises that were not kept. I will update this review after Monday to document whether my laptop is finally repaired properly and returned to me. Update 8/25/26: I was finally able to pick up my laptop today. Nick called me Monday to let me know it was ready and apologized for everything that happened. When I picked it up, Nick also acknowledged that a piece near the hinge had been lost during the repair, so unfortunately my laptop was returned with that piece missing. He gave me a discount because of the missing piece and all of the miscommunication. I do appreciate that Nick took responsibility, apologized, and adjusted the price. However, I'm still disappointed that after everything I went through to get the hinge repaired, I received my laptop back with one of its original pieces missing. The discount was appreciated, but I would have preferred to have my laptop returned complete and not have gone through so many unnecessary trips and delays in the first place.

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    I called last Friday to get a technician to come out today, Monday, to activate my ethernet port…read morehere at home. I had a 1:30 pm appointment. I figure things happen and take time so I didn't call until 2:30 pm or so to check on where the technician was. I was told that my job had "not been added to the schedule" but they would see when a tech could be there. I was then told 3:45-4:00pm. No one arrived. I called at 4:15 pm and was told they were 25 minutes away. I called at 5:01 and the voicemail said the office was CLOSED and here it is 5:15 and no one EVER ARRIVED. I realize compared to other jobs this company has, my job was small and not worth a lot of money. However, the measure of a great business is to treat small customers as well as your big customers. If you don't show up when scheduled, fail to add a job to your schedule, and keep lying to your customer about the arrival time of your tech who NEVER shows up at all...why would I trust this company with my larger corporate work? How you treat people matters, whether the job is big or small. This was unacceptable today and I did not appreciate that I had to keep calling YOUR business to find out what was going on, what happened to the tech, etc. Why aren't YOUR people communicating with customers? Why didn't anyone apologize? Why didn't anyone call before close of business to say, "Hey, we're not coming!" I was extremely unhappy because no one cared that I had taken time off work to meet the tech and no one cared enough to even CALL me and let me know what was going on. You guys dropped the ball big time here and were incredibly thoughtless and rude. Update: They just arrived at 5:36 pm. The techs themselves were GREAT and were able to do the work and complete the job. However, I wanted someone to know about the lack of transparency and communication today as it was very upsetting to me. The quality of work and the people you hired to do the actual technical job were terrific, knowledgeable and qualified. I realized it was not THEIR fault today, but I think it's important for people to know about the communication problems. I updated my review from 1 star to 3 because of the actual techs and their skills.

    Computer World HB - computers - Updated September 2026

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