I recently started coming here when my provider switched offices and I have had no issues. There…read morewas a bit of a wait and a learning curve with the portal in the beginning but once I got my first appointment set up it's been smooth sailing for me. Was able to put my insurance card info in through the portal when I forgot to bring it one day. My provider is amazing and front desk has always been pleasant and professional

I do NOT recommend this practice. The individual therapists and docs are fine, but I am disgusted…read moreby the cold, disconnected, confusing, and inflexible way in which they interact with their patients. Their billing policies are absurd and make me feel completely disregarded, especially considering the technological challenges of navigating their new portal. People come here for help and are instead forced to deal with a complicated, confusing interface, and then callously told that they have to pay a lot of money if they don't get the technology right. Months ago I was held liable for a session when I had to reschedule inside the 24 hours required, yet I didn't get any kind of compensation when my new therapist canceled on me TWICE in two weeks AT THE LAST MINUTE. Now I am being charged $165 for barely missing my video meeting with my prescriber, when it was the first time I had used their cumbersome and confusing new system, which told me that my browser was not supported, and sent me scrambling at the last minute to figure out the tech as I was trying to log in. I even called the front desk to tell them that I was having trouble, and I kept getting voice mail. I requested that the charge be waived and I was sent an apologetic and "understanding" message from Billing, acknowledging the difficulty dealing with the new portal, but refusing to waive the fee. That is fucked up. I will not be paying that $165 and I will not be seeking services from RCC anymore. Their platform sucks and so do their policies. Find another therapist or therapy practice.....this place SUCKS.

I interviewed Dr. Dabney for a research piece I was doing for Humanity Upgrade Magazine. I asked…read moremany difficult and probing questions and was struck by her depth of knowledge and nuanced approaches. She has systematically taken the best aspects of her traditional medical training and combined it with psychology and life coaching. I know of no other practitioner that combines these varied disciplines into one practice. She integrates these diverse skills to offer patient-centric personalized care. She has expertise in relationships, stress management and addiction. She also specializes in helping people who want to transition off psychiatric medicines. This integrative and comprehensive approach is the future of healthcare. I have interviewed many experts, it was striking how open minded Dr. Dabney is to taking the best aspects of multiple disciplines in order to help her patients.

From the owner: General Adult Psychiatry, Therapy, and Life Coaching. We can…read morealso support you with depression & anxiety, toxic relationships and marriage & relationship guidance.

I have been a patient for over 3 years and I feel Dr. Creekmore is the best and most understanding…read moreclinical psychologist I have ever met. She is very responsive and helpful in every aspect of management of my conditions.

Dr. Anne Creekmore far exceeded my expectations of what a Dr. or therapist could achieve. I was…read moreextremely lucky to have found her and couldn't be more pleased with the results of our sessions. Finding Dr. Anne has changed my life for the better through her kindness, knowledge, effort and overall support. Dr. Anne is trustworthy and always makes her self available to me and to anyone in need of help or assistance. I would highly recommend her to all. Saward Nuckolls

This review is specifically of my initial communication with the business. They did respond to my…read morecontact in a reasonable time. However in the initial questionaire the Option of Self Payment is asked. That is because insurance does not cover marriage counseling as it is not viewed as a medical necessity and thus not covered. Further counseling is likely not done by medically qualified individuals - board certified physicians, psychiatrist etc. So in short be prepared for serious out of pocket expenses as you will likely be paying 100%. The question regarding Self Pay is very likely to weed out those expecting insurance assistance. I am sure they are professional and polite.  Just hope your needs for counseling is brief or income/savings sufficient.

Bob and Diane saved our marriage... the difference between coaching and therapist is a coach will…read moregive you the tools and techniques to help fix the problems together... they won't take side and in fact while you are in session Bob encouraged you to speak to your spouse--not him--when confronting challenges. Additionally, the tools we learned have also applied to our children. Specifically, we are teaching them to solve their own problems WITH each other in a way that is constructive. I will not tell you the process is easy--in fact, I think it gets worse before it gets better because you will not only tackle what's in front of you but past hurts and mistakes. In other words, you might draw up painful moments that makes the sessions and homework tough... on the positive side, once it is behind you and forgiven, it's behind you. Thank you Bob and Diane for not giving up on us. When they say they will be the last person to give up--they mean it!

Very easy to talk to and very understanding to my issues! I would recommend her to anyone that may…read moreneed to express personal issues.

From the owner: Dr. Kat Ford's counseling practice stands out due to her 24 years of experience, focusing on…read moredepression, trauma, and co-parenting. Her uniqueness lies in her holistic approach, blending extensive expertise with genuine compassion. Dr. Ford is deeply committed to mental wellness, guiding individuals through their struggles while empowering them to improve their overall quality of life. Her specialization in co-parenting and expertise in high youth and family behaviors distinguish her services. Moreover, Dr. Ford offers education and training in mental health, contributing to community empowerment and awareness. In essence, her practice embodies a combination of seasoned proficiency, heartfelt care, and a commitment to enhancing mental health outcomes, setting it apart in the counseling landscape.

There are two questionnaires that you have to complete every time before you have your therapy or…read more session. They are extremely repetitive. When requesting paperwork from medical records, it can take up to 30 days which is very inconvenient if you need it for something extremely important. There is absolutely no way to expedite the process. The psychiatrist I worked with was extremely helpful. She did the best she could with the resources she had. The therapist I had, wasn't a good fit, and I searched day by day for a new therapist, but they didn't have too many available options, considering my health insurance and the type of individual I was looking for. Thriveworks has a lot of rules set/policies for their workers. For example, if you plan on taking a leave of absence for work, the psychiatrist can only approve four weeks. If you are looking to get any sort of leave of absence, paperwork completed, I highly recommend to utilize your psychiatrist as your therapist cannot answer to or fill out certain, I learned the hard way. Your psychiatrist cannot speak to any sort of leave of absence until you have had for sessions with them. Thriveworks has been nothing but a headache for me, at one point, my therapist was doing more harm than good. Hence the reason for me searching for another.

This is the WORST company and customer service I have ever encountered. It took me an hour to try…read moreto cancel an appointment for a client that hadn't even been fully on-boarded yet. Now they keep sending me questionnaires and emails about "how was your appointment..." which we CANCELLED!!! Furthermore, they charged for the cancelled appointment, when it was scheduled within 24 hours of the appointment, therefore I COULDN'T cancel the minimum of 48 hours in advance. Instead of spending so much time on your tech and automation, perhaps you should invest in your customer "care" services!

Talk about no nonsense. Dr. Wenzel is a real champ. After searching high and low for a doctor to…read morehelp me get over my fear of flying, I finally stumbled upon Dr.Wenzel, and to be honest she really didn't have room for any new patients, but somehow she squeezed me in. She takes a very direct and rationale approach to therapy, and told me up front that she wanted to get me over this phobia as quickly as possible so that she could stop seeing me, and start helping another patient. I can respect that. And I appreciate the willingness to actually work hard and not pansy around. You think I like being afraid to fly? Hell no. Her approach is all about acceptance and coping. As in- accept that I don't like to fly, and figure out how to make the best of it without causing an international incident. Six months later, I flew to Cancun for a vacation. And two months after that I flew to Orlando for work. So she lived up to her promise- she is fast and efficient. I highly recommend her to anyone who doesnt want their hand held, but who actually wants an aggressive problem solver who can help them.

I am not a person that talks about my problems. I internalize everything. Dr Wenzel makes it feel…read moreok to say all the stuff that I usually just keep to myself or don't say. She also doesn't just BS you or answer everything with a stupid question like'And how does that make you feel?' She's a straight shooter and a classy lady! I highly recommend her!

This psychological facility is amazing. Dr Andrew Cox & Dr A Leigh Thornton, both notable…read morepsychologists, have seen me & helped me with my specific troubling problems. They are open to insurance plans participation which has been a blessing for me. Dr Thornton is concerned about his patients & is authentic. He has won my trust. He is professional & knowledgeable. I also recommend you chat with Tawana, their staff member in reception. She's wonderful & a good listener. Dr Andrew Cox PhD has started his own practice elsewhere in Va so google him if you want to make an appointment. He is an excellent & professional psychologist as well as an excellent listener with compassion & sensitivity shown towards his patients.

Mental health is so important! And The Westwood Group underlines that with respect & dignity…read more Obviously counseling looks different for everybody, but the overall feeling and staff/receptionist is warm yet professional. White noise machines are used throughout to maintain privacy... Overall not necessarily appealing on the outside, but doing important work with care & discretion. (Dr. Anne Sitarz is an angel!)

Kyle is awesome! Each session I finish, I feel refreshed, rejuvenated and eager to utilize the…read morestrategies he has provided me with. He also offers telecom sessions which I think are FABULOUS! The ability to have late sessions in the comfort of your own home with no traffic appeals to me greatly! Not too mention he takes insurances or makes payment affordable. I was referred to him by a friend and I highly recommend Kyle!

From the owner: Triple Willow offers a variety of Mental Health services specific for individuals. Services range…read morefrom Career Services Counseling to Grief Counseling or from Self-Image Coaching to Parenting Education. Triple Willow also provides an array of Mental Health services prepared for settings involving more than one person. Such as, Grief Groups, Couples Therapy, or Family Counseling.

Camille is a stellar clinician and EMDR consultant. I have referred friends, families, and…read morecolleagues to her for both therapy and EMDR consultation and have received nothing but fabulous feedback about her. I feel honored to call her a colleague and have thoroughly enjoyed and been impressed by the collaboration we have shared about common clinical interests and clinical cases. I would recommend her without hesitation.