Frediani custom tile exceeded expectations. They were true craftsmen…read more They arrived on time, were very clean and professional. Paolo and Carlos pay close attention to detail. Not only do they make sure things are done right to prevent leaks, cracks, etc, they give careful consideration to color matching and layout. I learned paolo is a third generation tile setter and all that knowledge shows. Again. Highly recommend.

I was lucky to have Paolo Frediani install the tile in my bathroom remodel. He came to assess the…read morejob, and measure for the amount of tile needed. He, and his assistant, Carlos, always showed up on time. Paolo explained his process and included me in decisions about placement, grout color choices, and offered the suggestion of using floor tiles for an accent when the tiles I had chosen (and thought would look great) were a big miss. I felt that we had a partnership, with Paolo doing the work! I can promise that you won't be disappointed with the job he will do for you.

My son recently bought his first home--a true fixer-upper--and that's how our journey with KZ…read moreCabinet and Stone began. We walked into their showroom in South San Francisco not knowing what to expect, and were greeted by a friendly gentleman named Bailey. Little did we know, that moment would mark the start of both a great project and a lasting connection. Bailey is professional, knowledgeable, sincere, and incredibly patient--everything you'd hope for in a salesperson. I originally was just looking for flooring at KZ but Bailey made us feel so comfortable we ended up getting pretty much everything here. One stop shop to save time and energy . He offered thoughtful advice every step of the way and was always there when we needed help. Even on his day off, he went out of his way to make sure everything was prepared for us. That level of dedication is truly top-notch. Their pricing is competitive, but for me, outstanding service makes all the difference--and Bailey delivered exactly that. If you're planning any remodeling, I highly recommend giving KZ Cabinet and Stone a try. Be sure to ask for Bailey--you won't regret it. The only negative feedback I have is the warehouse pick up staff may not be the most friendly but the job gets done.

I wish I didn't have to buy from here but unfortunately they had the style we wanted…read more Customer service could have been better. My wife and I came in on a Sunday morning, just behind another family with older parents. Coincidentally we were both looking at bathroom vanities. A sales rep followed the other family to look at everything while we were ignored. After we made our decisions ourselves, we made our way to the front to the comp coffee machine thinking someone will come help us. Not a single rep in sight. At the coffee machine, warehouse staff were making multiple cups to pour into their thermos and coughing/sneezing all over the cups and lids. We went back to vanities without a coffee. We got back to vanities (coffee is front of the warehouse, vanities in the far back) and still not a single rep. We made this walk at least 4 times. We confirmed our decisions and we walked back to the front, again no one. At the front, I finally saw the entire sales staff doing something in a back corner so I called out if I can get some help. I apologize if I bothered them! No comments from the sales rep who helped print my order, no asking what I needed help with. He just followed us and I told him. No comments when I told him we walked for an hour without any help As we were paying, a cashier had to come from that same busy corner to take my card. As I was paying, the sales rep who was busy with the other family comes up to see what we bought. When he was working with them for a sale, we were walking back and forth around their group so I know he noticed us. Maybe he realizes he missed the sales on his record. Again, if I had other better options, I would have gone elsewhere.

Fast and clear communications. Asked for picture and got a price back quick…read more His teammate was here 2 days later and did a solid job, cleaned up perfectly. I would absolutely recommend them for grout and caulking work.

Angel did an amazing excellent job Very professional taking…read morehis time to find and match the right grout color because my mine is discontinued, Kitchen look like new

Anna was so good! Helpful, knowledgeable and knows her…read morestuff! ordered all my kitchen cabinet doors and handles from her. we'll pick them up next week and let you know how it goes, but it was a pleasure doing business with them.

Fantastic. They were responsive and did a beautiful installation. The work was done with utmost…read moreprecision and care including extending some plywood to ensure a stable vanity top. Only downsides were they weren't able to do a miter edge on the counter (or maybe they could but didn't offer it and that's what I would have preferred) and they almost installed a sink that was too small. They emailed me last minute to say they'd do a smaller sink than I had specified and I didn't see the email until it was too late. They were about to do the small sink but fortunately I was onsite and caught the issue in time. They made it work with a proper size sink. Even with these glitches I still was satisfied and would absolutely work with them again. The price was similar to what I'd paid several years ago for a similar sized job so I would consider their overall offering to be very competitively priced.

I've had a great set of experiences at this store. It's quiet during the week, and the staff are…read moremost kind and willing to offer their suggestions and support. In particularly, Fernando helped me find specific tiles -- not an easy feat! And he came to my aid again, when I circled back for mosaics. This completely exceeded my expectations.

Hello Everyone! I don't usually take time to do these reviews but I felt compelled to warn all of…read moreyou against doing business with this establishment. Last year we bought hardwood floor from them for our Kitchen--A couple of weeks ago an Appliance Repair Guy scratched our floor and I wanted to see if we could repair the floor instead of changing the whole thing--I called Carlos there and he was very nice and said our floor was discontinued but he had a couple of boxes that we could come get them--He said that since our floor was a year old the boards might not match if that was the case he would return them for us--We went to the store and they loaded the boxes in my car. The boxes were very old and not in good shape and were slightly opened on the ends of the boxes--We unloaded them and waited for the contractor--When the contractor arrived of course he pulled one board out of each box to make sure there were no stains on the Maple Wood--Once they pulled these couple boards out it was discovered that they were severely damaged and the color of these the boards in these boxes were different than what I have on my floor--I immediately texted Carlos and he texted me to bring the 2 boxes back for a full refund--I still have the text message on my phone---He was very nice and said no problem. When I arrived at the store, the employee at the Counter was extremely rude and immediately started talking down to me as if I was a student in her classroom--I nicely explained the issue and showed her the text message from Carlos and she started talking to me down again and said well I am not taking them back! I was flabbergasted! I have never seen any retailer act like this! Home Depot, Lowe's, etc would never act like this--She brought our her Manager Quinn and she told him to back her up even though she was wrong and of course, that is exactly what he did---They made no attempt to resolve this or make me feel good as a customer who put my trust in them as a customer---Didn't even offer a store credit--Just kept lecturing me how he would lose money!!! Especially after I had spent thousands of dollars with them last year! On top of it! They kept the Merchandise and made no attempt to give it back to us before we left the store!! Now, it will have to go to the Credit Card as a dispute but can you guys believe all this for a lousy $300?? How petty they were/are! I will never go back to these guys and I wanted to give all of you a heads-up!

The team was extremely professional and careful, taking a lot of care to make sure they did not…read moredamage our counters, walls, or floors. Our kitchen was usable for the entire three days they were working on the backsplash. They also helped us pick out the right grout to go with our tile! We're so happy with their work and would hire them in the future.

We hired Alfonso and his team to tile our kitchen floor and they were AMAZING: hard working,…read morepatient, meticulous perfectionists. They took their time to make sure everything was done right. The results speak for themselves. Our original kitchen floor was creaky, not level, and covered with fake wood, vinyl boards that weren't wearing well. When they pulled up the flooring, they found the subfloor was made with toxic exterior plywood boards laid over the old joists, so they had to rebuild the subfloor entirely from scratch. Alfonso gave us a choice of either laying cement boards over the existing floor (cheaper but would have raised the floor ¼" higher than the adjacent room's floor), or reinforcing the joists with stringers and lowering the subfloor, to make it level with the other room and strengthen the floor (a bit more but more polished looking). We appreciated having a choice that was budget conscious, but chose to go with the flush option. The added cost was reasonable for this unexpected work, and his team worked very hard to get it done quickly and efficiently, so they could still deliver on time. When we were indecisive about grout color, Alfonso made mockup samples of a few colors so we could see the end result more easily and was very patient and accommodating as we waffled our way through it, offering his expert opinion at every turn. The original estimate for the project was 4-6 days, and even with losing a few hours to an unexpected gas leak and the need to detour to rebuild the subfloor (literally improving our home from the inside out), they still finished on time and did a truly fantastic job. The work is exceptional, better than we could even have imagined or hoped. On top of all the obvious skill and pride in their work, Alfonso's team is among the most conscientious, hardworking crews we've ever worked with. Alfonso is friendly, warm, and communicative and made sure we knew what to expect at every stage of the project, frequently texting me with updates and talking with me onsite. His communication (and his assistant Maria!) was invaluable. We didn't move out during the work and were onsite every day so we saw up close how focused and professional they were. They made every effort to protect our other floors and to minimize dust and disruption. They cleaned up spotlessly at the end of every day (so you would hardly have known they were there). They arrived every day at 8 a.m. on the dot and worked steadily with just a lunch break through to 4:30/5. His crew was dedicated, respectful, kind, friendly, and hard working the whole time they were here. We knew we were in good hands. Of all the bids we got, Alfonso's was one of the more expensive, but it was also the most comprehensive -- including everything from removing and reinstalling appliances and baseboards, demolition and haul away, leveling the floor, laying the tile, waterproofing, sealing the grout, and cleaning up meticulously every day. Alfonso's work--given its exceptionally high quality--is absolutely worth it. Some of the other installers we talked to didn't include these end-to-end services in their costs, and it was worth every penny to have the project be handled by such professionals from start to finish. We hope someday we'll have another tiling project so we can work with Alfonso and his crew again! We really can't recommend Alfonso/GM Elite enough. Thank you, Alfonso, for our beautiful new floor!

I totally forgot to leave a review! I had these guys come out in December and help me replace my…read morecarpet with laminate. They were super cool Yvette and she was very helpful. They were competitive with price and didn't lack with the work. They were able to hammer all this out in 2 days. They took care of the removal as well! They really made it an easy process. I would use them again in the future for any flooring needs I have. Thank you guys!

Advice: Understand the timing of the installation. Understand. what you are responsible for and…read morewhat Luxor is responsible for and associated costs. Best to start this dialog at least a week before install is to begin.

I have nothing but very high praises. The workmanship and service provided was outstanding. I…read morelive in Southern California but with Rolando's communication skills I felt I was constantly and honestly updated. My condominium, built in the 1960's, primary bathroom required a substantial bathroom upgrade. New ceiling, fan, cabinets, mirror, tub, flooring, plumbing, electrical, etc., were needed. Rolando did exactly as proposed and scheduled. He also added a few extra touches. Most notably Rolando worked well with my tenants who voiced their appreciation of Rolando's crew and professionalism. Also, the clean up during and after each day was 100%. I will definitely hire Fonseca Marble and Tile again on all future jobs.

Rolando is a professional who strives for excellence, treats his people well, and delivers large…read moreprojects on time. Very consciencious. Responds quickly to follow up requests. I would totally recommend him 100% of time.