Working with Cynitha at Italics has been an absolute dream. As an interior designer juggling…read moremultiple projects, having someone like her in your corner makes all the difference. She's not only incredibly knowledgeable about Italics' selections, but she also takes the time to understand your vision and offer thoughtful suggestions that elevate the entire design process. Cynitha has helped me source everything from statement pieces to subtle accents, always with patience, creativity, and an impeccable eye for detail. Her responsiveness and genuine care make her such a standout. I can't recommend her enough to anyone looking for support on high-end design projects -- she's the best! I will continue to go to Italics repeatedly because of Cynthia!

I scheduled an appointment a week in advance to help me select tile. The salesperson acted…read moresurprised to see me although I had told her what day and time I would show up. She gave me exactly 5 minutes of her time and had a rude demeanor. I'm truly surprised others has a good experience with her. Follow up note for Jon- I scheduled the appointment almost a week ahead, I asked for a time slot and she replied she was open from 10-3pm and didn't give me a time. Then I told her I was aiming for 1pm and I never got a response back. Even if I did arrive early, I wouldn't have been so upset had she been kind and asked me to wait. Plus there was no other customer in the store. She wasn't kind, she was rude. Her lunch arrived as I was leaving. She was clearly unprepared. I don't doubt her ability but her demeanor is not the best presentation for your business.

Hi, this is long over due! Sorry, life happens! We had two jobs for Cesar and both were…read moreoutstanding! One was to remove bathtub, tile and install new tile for shower stall. Second was to tile over painted brick fireplace in living room with leftover tiles from granite kitchen counter. He is a wonderful and a master craftsman! He's very careful in completing the job and cleans up after every day!

We interviewed a few tile installers and had a particularly intricate and symmetrical pattern we…read moreexpected in our new master bath remodel. Cesar the owner came out, gave us a few good suggestions and gave us a bid for the job. A few weeks went by and we called him back and him and his crew took over. Cesar set the job up and his crew executed perfectly. We had a slight hiccup, nothing too bad, and they jumped at the chance to please. The next challenge was a patterned concrete backsplash in our kitchen. It turned out so well because of his knowledge and style. The completed job is stellar. He even told me to call him in a couple weeks and he will come out again and give the backsplash another coat of sealer! We were impressed with his communication and the attention to detail he followed through with. From what I understand he doesn't do a whole lot of advertising except to put his business cards in tile stores. He is honorable, respectful and trust worthy. If you have a complicated job, he can complete it with flying colors. You won't go wrong by hiring him!

I bought tiles from this store few times. I like to share my last experience that I had with the…read moretile & stone consultant Caity. She is knowledgeable, kind and friendly. Thank you Caity.

I sought assistance for a bathroom remodel and found Kari and Christine to be knowledgeable, easy…read moreto work with, and VERY helpful. I purchased my tile, vanity and fancy Toto toilet from them. Kari was so helpful discussing shower tile options and really listening to my thoughts about color scheme. She offered suggestions and always waited for my response before offering advice. Christine spent time going over vanity and toilet options providing comprehensive information and patiently responding to my plethora of questions. Very responsive to email follow up. She was very easy to work with. I would not hesitate using them for my next project!

David Shawn of Miconi Tiles remodeled a bathroom for me in our family home. He reorganized the…read morespace to fit in a stackable washer/dryer. The bedrooms and bathroom are on the second floor so it was very convenient.. He installed a jacuzzi bathtub. At first I couldn't see how every thing would work together and it came out great. The master bedroom had a tiny shower. And there again, he took advantage of of the space, moved a closet and we have a wonderful walk in toilet. Miconi has a lot of great designs to choose from. I highly recommend David Shawn and Miconi Tiles.

Service was great from David and his partner through the process, installation, Jesus and team was…read moreamazing. Great job on installation and easy to collaborate with. Only thing is hard to choose products at their showroom because limited selection and hard to see everything clearly, they just need some help organizing and displaying product, however, they can likely find it if you know what you want. Downside payment and terms NOT clear from the get go, I had to make four payments and process archaic, so took time and frustrated all, so caused some rough moments that could have been completely mitigated and the experience different. Would all be much smoother if they used an up to date payment method, likely electronic.

Dave and his crew originally installed our hardward floors and just completed a full refinish…read more Loved the work. Dave adjusted quickly to a last minute schedule change we requested, and then completed the project extremely quickly. After our inspection, we found a few imperfections. Dave's forman responded the same day and they promptly corrected the couple items we found. It is great to work with Sunshine Flooring.

Just completed a floor refinishing project with David and his crew. They took a dated (and very…read morereddish) floor and transformed it into a contemporary one that looks right out of a magazine. This was my largest home improvement project so far and David was very patient with my questions and very knowledgeable overall. He did things other floor companies told me couldn't be done. His crew was great and very experienced. I'd highly recommend them!

The team was extremely professional and careful, taking a lot of care to make sure they did not…read moredamage our counters, walls, or floors. Our kitchen was usable for the entire three days they were working on the backsplash. They also helped us pick out the right grout to go with our tile! We're so happy with their work and would hire them in the future.

Alfonso and his team did an incredible job on our kitchen backsplash. They were efficient, thorough…read moreand clean. We couldn't have asked for a better experience.

I've used Twenty Five Company for both a kitchen and bathroom remodel and can attest to the fact…read morethat they are definitely Marin's go-to store for any of your kitchen or bathroom design/remodel needs. The staff is friendly and listen to your ideas and needs. Hayley and Michelle are very knowledgeable about tile, cabinetry, fixtures, or anything else you may need for your design and remodel. Their showroom selection is fantastic and their service is amazing. They keep you informed every step of the way and help make any project less stressful. I'm so glad that I discovered Twenty Five Company several years ago to help me through a really challenging kitchen remodel. The result was a beautiful kitchen and a great experience -- which is why they are also helping us with our bathroom remodel!

You can tell by their photographs that they pay very close attention to detail. In the tile…read morebusiness this is especially , unbelievably important.. love to see it

I wish I could give Bay Area Grout Specialist five stars because Noe and Maria are super nice! Noe…read moregave a prompt response and scheduled me within a couple weeks for shower grout and floor grout. Noe and Maria arrived on time and did a beautiful job on the shower regrout and Noe even accommodated some last minute requests to add caulking in the kitchen and quarter round. Unfortunately, we had different ideas about what grout 'touch-ups' meant for the floors - I wanted a few spots regrouted to match the rest of the flooring's grout color - but it really lacked a professional touch and didn't look good at all. I did invite Noe to come back to redo it, and it still did not meet the professional standard I paid for. I would have appreciated more thorough communication from the start to make sure I was getting what I needed. To be honest, this was not the cheapest quote I got but paid more because of the great reviews. I would be happy to change my review to 5 stars if the team wants to come back for a full regrout on the floors, but I'm not planning to pay any more than I already have. I'll attach some pictures of the beautiful shower and subpar floor grout job.

The rain was coming and I had a leak- so I was hoping Noe could come by and do a Quick Look & see…read moreif he could figure out the leak. He did! He did a seal and when the rain came and went the leak did not happen! Now we know where to address when we have more time and sunshine. Also had him check out my front steps that seem to need to be re-grouted - he pointed out white water marks coming out from the tiles is a sign of water getting in behind so he went tile by tile to figure out how many are loose. I look forward to his bid for service for spring project as he does great work so I feel like I will get a good deal and a great job well done.