TechCollective

(130 reviews)

Another good experience with First Tech Networks and John Jiang…read more He installed a Doorbird entry system for us a few years ago and it was malfunctioning. John responded to my emails on a Sunday evening and he even power-cycled the system for us, which temporarily restored functionality. John contacted Doorbird on our behalf; happily, Doorbird were able to make a remote fix for us.

As the building manager of a 25-unit condominium building, I…read morehighly recommend this company--particularly to other building managers and property professionals. Their combination of technical expertise and customer-focused service is exceptional; | doubt you could find a more qualified or responsive team. From start to finish, their professionalism, punctuality, and attention to detail were evident. They arrived precisely as scheduled and took the time to consult with us on optimal camera placement before completing a flawless installation of our new security camera system. The resulting video quality is exceptionally clear and sharp, exceeding our expectations. The entire experience was five-star in every respect. The only suggestion I would offer is to review your Wi-Fi upload capacity with them in advance to ensure the best system performance.

Jones Protective Services

(29 reviews)

I have not used this coming for security services and based on how I witnessed one of the employees…read moreact today I would NEVER use them! I live in San Jose and was driving on the 880 freeway and witnessed the driver of the security vehicle get into a road rage incident with a civilian in another vehicle. The driver was sticking his head out of the window screaming GO at the civilian. He then began to drive erratically swerving in and out of lanes almost causing multiple accidents. The security driver then pulled off to the shoulder cutting of the civilian forcing him to come to a stop on the shoulder of the freeway. The security driver got out of his car and began approaching the civilian driver. He was yelling and screaming and throwing his arms wildly in the air! I believed I was going to witness a fight on the side of the roadway. The civilian driver looked very scared and frantically but his car in reverse and was able to get out of there before the security driver approached his vehicle. Very traumatic for me to witness on my morning commute. When I called the security office to report what I witnessed the gentleman who answered the phone said he immediately knew which driver I was talking about and said the situation will be taken care of. Scary to think someone who is supposed to serve and protect is starting road rage fights on the freeway. Think twice before using this company for service.

I don't usually write reviews, but for this one, I had to--and I highly recommend it to everyone!…read moreInstead of looking elsewhere, like at other law firms, consider Mr. Jones. His background and experience truly embody what a 'notary' should be: honest, genuine, and timeless.

Mint Security, Inc

(9 reviews)

I walked into the art store in San Francisco, and they had a professional guard there at the door…read morevery vigilant. I felt very protected while I did my shopping specially, in the area we were visiting in San Francisco a lot of crime on the streets and drugs, but that area that the mint security guard was protecting was the safest I felt that whole day. I appreciate their company and I appreciate their hard work. Thank you meant Security for making me feel safe.

I needed someone to watch over our storage facility for few hours. I have never hired a security…read moreguard before so I was really nervous about the whole process plus it was such a short notice so I wasn't really sure what to expect. I saw Mint Security on Yelp and I thought to give them a try based on good reviews and they did not disappoint! Johnny is very responsive and easy to work with. The lady guard, Liz, she was extremely on top of her job. When we got back from our event, she gave me a thorough report of what happened the entire time that we are gone. She was attentive, proactive and very professional. Highly recommend this company!

Made Man Protection

(39 reviews)

My husband, daughter, mom and I were looking around at local venues for our daughter's event. We…read moremet Carl at a venue we ended up not choosing, but as soon as we met Carl we knew that he would be our guy for our daughter's event no matter where we decided to host it. After confirming the location we reached out to Carl immediately to confirm he would travel to the venues locations and without any hesitation Carl said he would be available. We booked Carl over a year out to insure we were on his schedule! Carl was great to communicate with months, weeks and days up until our daughter's event! I am an advanced planner and did not want to chance missing out working with Carl! Carl arrived early looking extremely professional and stayed until the very end! We enjoyed his company and could not thank him enough! Easy payment too...Venmo is our friend! Love how easy it was to work with Carl & we will definitely refer him to anyone that is in need of private security!

I was moving out after uncomfortable dealings with my landlord. I had Carl come out to witness my…read moremove and he was wonderful. He even assisted me with carrying my items. Carl is a pleasant professional, providing me with security and peace of mind. Carl is also knowledgeable on tenant's rights and is willing to provide testimony in legal disputes. I am well pleased with his services.

All About Security Agency

(36 reviews)

What i love about this company is their response time and willingness to hear the issues my family…read morewas experiencing. We are currently in an apartment where the neighbors above us are unusually loud and causes noise disturbance every day and nice since September. Security Agency always sent professional security guys to help solve the problem. This company is great! They are very much into customer service.

I had a Surprise Birthday Party for my wife recently and needed security for the event since…read morealcohol was being served. Armaun was great to work with and provided an excellent security guard for my event. This security firm is professional, friendly, knowledgeable and reliable. Everything you want when you need security. I highly recommend them and will certainly use them for future events. Fair pricing, a great value for excellent service.

Bannerman Security

4.1

(40 reviews)

Despite the glowing reviews on here, we received poor service. Our security showed up 1.5 hours…read morelate and we called the office several times. They were rude and told us to wait. Once security arrived he was not in any type of uniform. Unprofessional, lazy, not worth the $50 per hour payment. Never using them again.

I saw the article on techcrunch a few weeks ago, and recently I was at a bar that had a Bannerman…read more Let me tell you, this man-beast brought new meaning to "Do you even Lift?" I was pretty impressed by his stature. He was also nice to me after I complemented his Trex Traps. Pretty cool service, the guards seem better than usual run of the mill scrubs that most places hire. I also love the idea of being able to order security guards with my phone.. much easier than trying to find/hire/vet a security company(which I've had to do in the past for events I've thrown, it's such a pain).

Safe and Sound Security

4.3

(135 reviews)

Amazing service all around~! I can't say enough for this company, out of alll the new…read morecontractors/services we had to hire with moving, this company (especially Matt and Scott) have been the coolest, most laid back but also efficient and attentive to detail- super responsive and understanding with requests and questions. Ami helped to coordinate installs was a total Angel because our schedule is Hectic and our project of sorting out multiple old systems, broken sensors and contacts, and a mess left by the old company (nothing was labeled or organized) required multiple visits and at odd times- I really appreciate that the installers were committed to doing everything right even though it took more equipment and time than we originally anticipated. Also love the head engineers that are familiar with lots of systems to help with random WiFi/network errors. The systems themselves are sleek and easy to use with the app. The sensors can be delayed or disabled for certain purposes. I also accidentally set off the alarm silently, they called me and the cops, and were able to call off the cops easily once confirming it was me. Lots of nice safety features to this alarm which Scott tested to make sure they worked as needed :) We compared to another well know local company that seemed a bit outdated (no app access/control) and a giant national company (expensive setup, less local, not as individualized attention). Ultimately chose safe and sound for the excellent customer service and highly recommend!

We had a power outage and our cameras have stopped recording. I have been trying to coordinate a…read moreservice call with them through their extended warranty and have had no luck for 10 days now. I had a phone call with one tech who logged on to my computer remotely, then figured out that they could not fix the problem. Now I am waiting for a physical person to show up, after being promised that, and they have not scheduled anyone and I have not gotten any response to my email. We spoke on Thursday, they said "We will try and have someone out tomorrow". It's now Wednesday and radio silence.

DS Locksmith SF

4.7

(197 reviews)

Great communication, great availability, great service. Highly recommend!…read moreDaniel was kind and helpful while changing 2 locks.

I called on Saturday night because I was locked out of my apt in the Marina and this location was…read morestated as 2 miles away and SF based. The guy answered and said his "agent" would call me but he's on his way. Eventually an East Bay number called at 9:50pm, and said he'd be there in 30 mins. I asked how much the price would be and he said anywhere from $85 to $140. After waiting almost an hour and a half, he finally showed up at 11:10pm and told me my apt lock was "commercial" and the "driving fee" from the East Bay is $150 on its own and this lock is actually $270 -- but he'd take $180 on Zelle immediately. He then unlocked my door in about 8 seconds. Being that it was almost midnight and I'm a woman alone, I had no choice. I'm not sure why a "driving fee" would be relevant to a business that advertises itself as LOCAL. I could have called the plenty of other SF-based locksmiths and 1) not had to wait much longer than promised 2) not been pressured into a payment that was well over the price that was quoted.

First Tech Networks

(130 reviews)

Cable Shmable

(112 reviews)

5 stars for Cable Schmable. When I first contacted them, I asked about repairing the coax in my…read morecondo so I could set up a MoCA wired backhaul. Rather than trying to sell me unnecessary work, they explained that my internet provider might repair it for free. That honesty immediately stood out. After doing more research, I decided against the coax setup and called Cable Schmable for a full home-network installation instead. They recommended a high-quality system at a fair price and were able to schedule the installation quickly. I unexpectedly had to stop the work midway through the installation, and they were extremely understanding. They even declined payment when I offered to compensate them for the interruption. They returned the very next day, finished everything, and did an excellent job. I now have blazing-fast, reliable internet throughout my condo, and the gateway they installed has great features, including built-in ad blocking. Honest, knowledgeable, responsive, and professional. I would highly recommend Cable Schmable.

This is the second time I've used Cable Shmable, and once again they've made me a very happy…read morecustomer. The first time was for home networking setup with Ubiquiti gear, and this time they came back to install Ubiquiti security cameras. Alex was especially top-notch, a technician who's focused on actually solving the problem rather than taking the easy route. That kind of attention to detail makes a huge difference. Highly recommend Karim and his team. I'll definitely be back for more camera and additional networking work.

Enterprise Communications

(75 reviews)

I recently had my Cameras NVR PoE system installed by Enrique, Ricardo and one of their team…read moremembers. I also had 4 ethernet data lines installled. Their work was swift, professional and neat. They provided family friendly quotes for the bid. I went with them over a big company, cause they were brothers, wanted to give a family a chance over a corporation. I will do work with them in the future and recommend to others. Blessings to your business and familes.

Great service, seamless installation, and very good overall experience/ solution for cameras…read more Thank you! Hanif

Warman Security

3.4

(97 reviews)

Hipontech

(38 reviews)

I hired Hipontech to replace an outdated Aiphone intercom system at our four-unit building, and I…read morecouldn't be more impressed. After contacting Doorbird directly, they referred us to Jeff and his team, and I can see why. From the start, Jeff was professional, knowledgeable, and responsive. He came out to assess our setup and thoughtfully recommended a Doorbird solution that would meet our functional and aesthetic needs. Jeff even coordinated the fabrication of a custom stainless steel faceplate with Doorbird to seamlessly replace the older system. His team handled everything--from removing the old Aiphone unit to installing the new Doorbird system, connecting Wi-Fi, and updating the indoor intercoms. The work was clean, efficient, and done with care. If you're looking for someone reliable and experienced to upgrade your building's intercom or entry system, I highly recommend Hipontech. Jeff and his crew exceeded expectations at every step.

Jeff was great! We desperately needed to replace our old intercom and indoor stations with a new…read moresystem. The older system only allowed us to hear the buzzer but we had no way of talking back and forth to them. Buzzing people into the building without vetting them was a risk. Jeff took the time to come out, reviewed our existing system and made recommendations based on our needs. Electronic payments were easy and the equipment arrived within a week. They required a full day for setup and then helped me understand how to get everyone's key fobs and intercoms programmed. The new DoorBird system is great! We can see and talk to visitors before allowing them inside, key fobs let us come in and out quickly without fumbling with keys. Nice to have extra peace of mind!

Fog City Alarms

(35 reviews)

Alan (The Owner) is amazing. He is so knowledgeable and I can trust him to provide me with quotes…read morefor what the situation needs, not some sort of upsell that gives him a kick back. He is patient with me too, which I appreciate because I don't know very much on the subject (I use him for my security cameras) and some of my sites have odd and very old configurations. He is great, never gives you "the run around" (always coming when he says he will) and treats your situation like it is an emergency.

Our good friend Jimmy G recommended Allen to update our alarms. We are VERY PLEASED w/ his…read moreservices. He is very knowledgeable and always gives us straight answers (and i ask a lot of questions). No one really likes "change" but he made the process simple and easy for us to update everything. Thank you Allen for helping us! I definitely recommend him and his services.

OAX Communications & Electric

4.6

(42 reviews)

I am very happy with the work that OAX did. Always courteous, on time, and professional. We had…read morethem replace an ancient intercom door opener for a three unit condo building. The video intercom door opener system works great and everything worked correctly immediately after the installation. The price was reasonable.

Leo & his crew work a lot with us, we really appreciate them! They show up on time, communicate…read moreefficiently and are fair priced. We thank you for your help! - HIGHLY recommend! They have helped us with our personal home, our clients homes and the service was always prompt.

Wiztec

Hostelling International F.

(21 reviews)

Great pricing, excellent work product and very easy to work with. Very knowledgeable. They…read moreinstalled a 10 camera system in two buildings.

We wanted to wire our house for Ethernet, including some exterior cameras, and Wiztec did a great…read morejob. It's a 100+ year old house with some funky constraints that made the job harder but they figured out the right way to do things and ran the cables in just one day. The network is working great now. The team were very communicative, friendly, and helpful.

Compupod

4.5

(342 reviews)

•$$

The gentleman who helped me was the best. I was terribly frustrated because my phone went kaflooey…read moreon me. The screen froze, so I couldn't phone, text, email, or do anything else that's important to me. I spent hours trying to unfreeze the phone. He asked what the problem was, and he fixed it in less than a minute. COMPUPOD is now my go to place before I start pulling my hair out. I'll also make it my go to place when it's time to replace my phone. Thank you so much for your fine service. ,

I've been coming here for about a year to service my PS5 and controllers, and up until recently,…read moreI've had positive experiences. The staff is usually helpful, and turnaround times are pretty quick. However, my last experience was really disappointing. I brought in my DualSense controllers to fix analog stick issues and paid $100 to repair three knobs. Just one week later, I had the exact same issue with one of the supposedly repaired sticks. When I brought it back, I was charged an additional $60 to fix what should have already been resolved. What's most frustrating is that I couldn't get a clear explanation as to why I was being charged again for the same issue. If a repair doesn't hold up after a week, that should fall under some kind of workmanship guarantee--not an additional charge. I want to continue supporting this business because I've had good experiences in the past, but this situation felt unfair and left me questioning the quality and accountability of the repairs.

Printer Assist

4.4

(21 reviews)

Ok I don't reviews for service techs a lot... but Printer Assist was so good I want to praise them…read morefor their excellence today. Did my research n called every printer repair service in the Bay. Only they called me back right away and set up an appt right away. (Everyone else got back or sent the quote days later.) My tech was so kind, professional, fast n happened to have the part I needed. The service diagnosis, repair and install were fair and exactly what they quoted. Felt so trustworthy. Do ur research first and compare if a tech visit and parts are worth fixing vs a new machine. I was a little stressed about that but it was totally worth keeping my solid old machine in good shape. Highest recommendation for Printer Assist. They earned this review. Thanks guys!

Good service, good people, good timing, good management. I…read morewould recommend this company foe anyone who needs printer repair service.

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Kenny S.

17 years ago

Last Sunday my computer suddenly died on me. Noticing that my motherboard's LED was no longer lighting up I had to assume it was my motherboard or PSU. Not wanting to spend money on buying both parts I decided to take it in to a shop. I was contemplating on whether to bring it to a brand name like Frys or Best Buy, but then I read about the horror stories there. I really wanted my computer back in a few days and not a few months. So I looked up yelp and was amazed at how there were some stores with 5 star ratings and a high performance record. So I took it in to Techcollective the following Monday and on the spot they helped test my PSU to see if it was dead. They told me it was as dead as a doornail while I was filling out the forms. I decided to leave my desktop there for them to fix, but overall it was a quick conversation and dropoff. They were friendly and answered all my questions clearly. On Friday I received a call from them that they had received a new PSU and were installing it on my computer. 2 hours later they finished testing my system to ensure that everything was running smoothly and that the PSU didn't fry any other parts. I rushed over there to pick it up and I have to say I was amazed at how fast they handled my repair. In terms of service, speed, efficiency and effectiveness they surely are at the top and make the major retailers' repair shop pale in comparison to their ability. These guys definitely know what they're doing and talking about, and you can trust them to handle your computer. I highly recommend these guys, so save yourself the trouble and give them a shot. read more

Titgars ..

19 years ago

When HP phone representatives were pretending not to understand my problem because my guarantee was expiring three days later ... When BestBuy offered to take my work tool - my laptop - away from me for THREE WEEKS for a problem they could not even identify ... When numerous comp whizs on Craigslist wanted to take several hundreds of my hard-earned dollars ... I found Tech Collective. Or rather they found me. Contacted me through Craigslist and BOOM one hour later I was out of their office happy as a clam, with my keyboard functioning again. So that is why I am recommending strongly for anybody needing comp repairs to use these guys. Not only because they deserve all the good karma they can get for helping me so generously and efficiently, but just because they did it competently. They intelligently and patiently explored all the possible solutions to my problem and creatively came up with one. All the while they stayed extremely friendly and communicated with me throughout (which we all know comp techs are so good at doing generally *sarcasm*), helping me understand what they were trying to do, and why things were not working and then working. So not only did they kindly took on my case when they had nothing to gain from it being that I am underfunded individual, but they did it well and fast and with a (nice if I may point it out) smile. The guys at TechCollective are worth your time and the little of your money they will take for their talented services. And, yes, I am gushing. They are that awesome ! read more

Leslie G.

15 years ago

By far the best customer service I've encountered while getting my computers fixed! TechCollective has helped me out big time on a couple of occasions. The first time I took a laptop in to them, they quickly diagnosed that my old HP had finally died and that there was no hope repairing it (interesting because Geek Squad wanted me to pay $200 for them to run diagnostic tests on it!!). For a mere $60, TechCollective recovered all of the files they could from my old laptop and saved them on an external hard drive. All of my data was ready for me to pick-up the next day! Then, a mere two weeks later, when I was working away on my new laptop while cooking dinner (don't ask), I carelessly left it on the edge of the kitchen counter while I went to get something out of the fridge. My new computer fell off the counter and onto the floor, leaving a huge crack down the screen! When I got through with cursing myself, I called up TechCollective and they told me to bring it in the next morning. Just four days later, I picked up my laptop with the new screen that TechCollective had installed. These guys are awesome and, everywhere I go, I keep hearing how great they are from all sorts of people. It's reassuring to know that when something goes wrong with your computer, you have a trustworthy and knowledgeable place to take it to get it fixed. read more

Little M.

17 years ago

I will never go anywhere else for a computer repair, ever. I will never call around to compare pricing, never try to evaluate intelligence over the phone, never ask a friend, never watch a YouTube clip to see if I could do myself....never. I called a good 10 places before I found TechCollective. Let's see, there was the bring-right-now-we-fix sketchiness, 5 answering machines, that'll be a buzillion dollars for us to look at it, and of course the Geek Squad, please hold... Then, I had the good fortune of speaking to an amazingly friendly, competent and informative gentleman at TechCollective. He quoted me an estimated cost (including the maximum it would be) and an estimated time it would take to fix the DVD player on my Sony Vaio (an older model where the entire computer needs to come apart to even access the DVD player). The office is nothing to speak of, a quintessential computer tech space.The service is exemplary...they discuss the issue with you, with each other, and come to a conclusion. The cost ended up being less than the estimate and they had it ready for me before the estimated time. I WILL recommend this place to everyone I know. Oh, and Billy, you rock! read more

Sharon f. K.

15 years ago

Perhaps the best thing about Tech Collective is that it's a worker owned shop. That's important to me as I believe in supporting entrepreneurs, at least the ones who get it right. Tech Collectives are nerds who get it, as good at fixing what ails your computer as they are at running a business. On top of that, I just don't want to give over any more of my money to a Best Buy, who has horrible customer service when it comes to repairs. They charge a ton just to diagnose, then another ton to repair. Hey, I'm not Donald Trump (I have good hair, thank you), and can't afford them anyway. In contrast, Tech Collective's always been friendly, personable and really cut to the chase no nonsense whenever I've had a problem. They're like honest mechanics that will say; "you have this this and this wrong, but if you're on a budget, you can get by with just this for right now, and then in a month or two get to the rest". They're straight shooters, which is what I want. Screw geek squad, go with TC for the nerds who get it right. read more

Bob M.

19 years ago

These guys are great. I had a struggling laptop that would overheat and shutdown on me in the middle of working (with no warning). The manufacturer was no help. I had tried every "fix" out there online, including cooling pads, etc. Nothing worked. Someone recommended I call these guys, saying they were a local co-op, so I thought I'd give them a try. I'm really glad I did. Easy, cheap, and fast. In no time at all, Yochai upgraded some hardware, re-installed everything, made some changes, and bam! Now I have a fully functioning and much faster laptop with no weird problems. Yochai was really straightforward with how much things would cost, gave me choices, etc. Plus he was really cool and gave me a bunch of tips too. I had mentioned in passing that I wanted to do some audio recording at some point, but didn't have the cash for new stuff, and he told me about a ton of open-source (free) options that I'm now exploring. That guy knows a lot and is really excited to help. I highly recommend this place. read more

Joel A.

17 years ago

I called another mac repair shop listed on yelp and got an answering machine with a message. I left one and was told to come in on a monday. When I called that day to come in, they were closed because it was Columbus Day. Gave up on them and I am sure glad I did. I called Tech Collective and they said to come on down. I found parking right around the corner and lugged in my five year old G5 with a dead hard drive. They hooked it up right when I walked in the door to diagnose it and confirmed that my hard drive was dead, which I was expecting. What I was not expecting was for them to pop open the machine in front of me and replace the hard drive in less than 5 minutes ( they weren't busy at the time.) 150 bucks and out the door with a new 1 Terabyte hard drive. What kind of crazy great service is this? It takes me longer to get a Soy Latte at Starbucks. Yohan and Matt were awesome. Didn't make me feel like the computer idiot that I am. I bringing all my sick computers here from now on. read more

Farinelli F.

18 years ago

We were very lucky to find a company like TechCollective. After a very bad experience with a freelance computer guy, we found TechCollective through Craigslist, and we were very pleased to find a group of guys that are all about making things work. From fixing severe security holes we had on internal company system to installing security-cameras that works great! They also did a bunch of other things for us like setup a super-secure VPN network, built a server for us to house in our offices so that we could have full control if we needed too --- (even if we didn't want their help anymore) , bringing our mail server back from the dead, etc. Not only do those guys knows what they're doing and actually have the patience to explain it to you, they are also always there for you to answer any stupid question you might have, and finally, not overcharge you! We have been working with TechCollective for over a year and we will keep doing so. Thank you guys ! read more

Eric S.

14 years ago

This is the 3rd time I've had work done by Jason at Tech Collective, and this is the third time he's saved my patootie quickly & painlessly. I'm migrating to a new system & tried a multi-program installer to make things easier for me, needless to say, it backfired & 4 or 5 programs locked up trying to access the same DLL (which I didn't know until he got here). I had a very expensive paper-weight with a black screen, and nothing I did could fix it. Jason came over (on his way home!), ran System Restore, ran a program to locate the problem DLL & delete it, made sure it was downloading new programs correctly... and done! 20 minutes, my all day freak out was fixed. The best part- because he was on his way home & it was a quick fix (for him, not me), he didn't even charge me. Unheard of. They're the only tech people I even think of calling, this is why. Fantastic! read more

Cheryl M.

17 years ago

So I only registered with Yelp so that I could give approriate recognition to the best computer repairmen. My business depends entirely on my one and only laptop and it one day just decided to update itself and got stuck in step 3 of 3 configuration...Vista!!! I have had so many problems with Vista and I searched for help online in regards to this matter and Microsoft and Toshiba were no help at all because I had no Vista Disk or warranty...I finally gave in. I debated on going to a small computer fix it store or a well known place like Best Buy to get this problem fixed...well, after seeing all the reviews in Yelp...Techcollective was #1...and they sure are!!! No wait, the guy fixed it while I waited and I went back to working and was able to meet my deadline. Turnaround time is quick, PRICE is Reasonable, and they know what their doing! Great Job Guys!!! read more

Ellen T.

19 years ago

I HIGHLY HIGHLY RECOMMEND TECHCOLLECTIVE! These guys are AWESOME!!!! I got in touch with Yochai after finding out about TechCollective via craigslist. He was extremely helpful, HONEST, and even came to my house to pick up my poor laptop which was in need of a serious makeover...and now it works like MAGIC once again, plus Yochai is very cool. When I went to pick up my laptop, we ended up shootin the sh*t for probably a good half hour! Key Points: 1. Worker owned co-op!!!! 2. Extremely reasonable prices 3. VERY honest -- not about to screw you over 4. Fantastic results 5. Great communication What more do you want?? AND they work on Macs too. I recommended them to my roommate who has a mac. I have faith that TechCollective can fix ANYTHING. They're like the Superman of computer technicians. read more

Wyatt N.

163

16 years ago

These guy's were amazing. I took my defective hard drive into these guys to take a look at not knowing what the problem was. They ran some diagnostic tests on it and we found out it was on the outs. They told me what exactly what was wrong and the quickest;/cheapest way to replace it might be. And this is before ever even charging me a dime. They ended up replacing my hard drive with a new one from a computer store I got on the cheap from their recommendation (even though they had the same one in stock that was more expensive) for just over $100. This was far cheaper than any other place I checked out. I got it back in about 4 days and the computer is running great. These guys know their stuff and their customer service was great.. read more

Marilyn C.

13 years ago

I joined Yelp this morning just to write a review about Jason Luong who works with Tech Collective. My computer was not running correctly and I had no idea how to correct all the problems I was currently experiencing. Jason was totally professional and wonderful. I called him because a very close friend of mine used him to set up her computer. To say I was not disappointed is an understatment - He and his company are absolutely wonderful and I will continue to use him and recommend him to all my friends. Big thank you to Jason and TechCollective!!!!!!!!!!! This is the first review I have ever written - so please know how impressed am!! This is the first and only computer company I have ever, ever been so happy with!! THANK YOU!! read more

Anna R.

116

12 years ago

After getting frustrated with being sent from store to store with my laptop to fix a few basic items, I decided to call MacDoctors (actually got their name from the Apple store in LA). I spoke to them on the phone for a while before committing to have them come to our house; it was important to me to know that the person coming into our home was competent and trustworthy as there is a lot of important, confidential information that they come in contact with. The integrity of the staff was what won me over and, of course, the fact that they were able to fix what I needed was no small bonus. Price was right too. I highly recommend Alan and his team at MacDoctors! read more

Micah S.

12 years ago

I took my custom built machine to a few shops around town and was disgusted with they way they conducted their businesses. Multiple shops tried to tell me I needed to replace part after part and that it would cost me the same price to repair as it did to build the computer. I was surprised and very happy with techcollective. They charged a fair price and were able to pinpoint the problem to a faulty hard drive. Not the hard drive the processor and motherboard like the other shops. Tech collective did not nickel and dime me and did honest business, which apparently is a rare thing in SF. If I have any future issues techcollective will be my go to. read more

Celia L.

14 years ago

Celia L. What I thought was a simple problem in accessing my e-mail turned out to be an extremely complex situation involving hacking and fraud. Jason came to my house the same day I called. He worked from 6:30 pm until 11p.m to straighten out what he said was the most complicated situation he ever encountered. When I offered him additional money he declined, and told me to use it toward my new computer (which I clearly need) because it's good karma! And it's a collective, which I really admire. Will definitely call again. tho I hope I wan't have to. read more

Rich I.

17 years ago

These guys fixed my virus-disabled computer in less than a day. They were even able to verify that my HD was alive and that my data were safe before I left their office at the time I dropped it off. They are obviously top people. I have been in professional tech areas for decades and I know whereof I speak. They cheerfully saved me from disaster (possible loss of irreplaceable career position) and its inevitable consequences. Yes, I have a backup drive, but who backs up as often as they should? I am completely, 100% sold on them. read more

18 years ago

TechCollective is awesome!!! We use them for all of our computer and IT needs. Yochai is especially helpful- he comes by when needed and even gives us over-the-phone advice when possible. He has built several computers for us from scratch and they all work great! It seems like he can answer just about any computer question we throw at him. He even knows our hotel system inside and out and helps us with strange qwarky system problems. TechCollective is also a local, worker-owned cooperative and it is great to support that as well. read more

Red V.

19 years ago

Finally, whip-smart techies who are out to help and not out to gouge your pocket book. Our office needed a consultation and some hardware, and Tech Collective delivered some short-term solutions and some long-term ideas with a smile. Ok, they may laugh at your floppy disk collection, but they are professional, speak little or no jargon, responsive, problem-solvers oriented on getting your machines to work for you and not against you. They are our unofficial tech support now and we're glad they're out there! read more

Niro C.

16 years ago

it was a pleasure working with these guys who knows how to deal and keep their customers. No wonder why they are getting good reviews, not only because they like to keep their business running but because, they are very willing to help people with their computer problems and extend their help in whatever way they can. These guys are real techie and I was happy that despite of the fast phase technology that's giving people new problems, there are services that is available to help us face these challenges . read more

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