I moved into an apartment in which the refrigerator's water dispenser had never been installed. I…read morehired Rapid Fix to do the installation, and two technicians came to my home. It turned out to be a more difficult job than anyone had anticipated. They came up with a creative solution and got the job done. Communication was excellent, and the price was reasonable. I would definitely use this firm again.

HI I am trying to reach you about the repair that you did on my dryer. Whatever you did was not…read morecorrect. I keep trying to call you so you can rectify the issue and I am not getting a response. I am really disappointed by the support I have received. I have reached out multiple times and I am getting nothing back. I see someone else had the same issue with you. Please contact me.

Prompt, Courteous and Professional service in repairing my GE washer- Thank You very muchread more

Very courteous and knowledgeable repairman job well done. I am very impressed and happy with the…read morejob that was performed and completed. Will recommend this repair company for my friends and family.

I was scammed by "Master Service Expert" .... On April 9,…read more2025, Thomas Owais came to my home to repair my side-by-side refrigerator. I told him as the unit was a decade old, if it would be a major repair, I'd just replace the unit. He installed a part behind the ice maker. I wanted to use my credit card to pay the $300.00 (in the event there was an issue and to begin a dispute), but Mr. Owais stated his cellphone's credit card reader was not working. He asked that I write the check out to him. I did this, but noted the name of the business on the check too. The refrigerator continued to make the noise, and I started calling Master Service Expert's number, emailing and texting. For some time they did not respond. Finally, "Remi" called and said his brother's wife had emergency surgery. He said he would come and look at the unit. Last Tuesday, he telephoned saying the top of my street was closed due to construction, and he would return later. He never returned. I later learned that an NAPD cruiser was there ensuring traffic flow. I plan to file a small claims complaint (they are in Hasbrook Heights so it will only be a drive to Hackensack). Also, they are licensed in NJ and I will reach out to the licensing authority and provide screen shots of the MANY texts exchanged. I may be elderly, but I still have some fight in me, and I WILL get my money back! Kerry Gennace, 4/29/25

Rami came to my rescue when an LG technician wouldn't repair the stackable units in my condo. Rami…read morecame out to take a look and talked through my options. I ultimately decided to replace the machine for a few hundred more than the repair. Rami's quote was competitive and he came back with the new machine a few days later. Rami and his son were quick and efficient in unstacking the units and replacing the washer. I'm so glad I called Rami-- he'll be my new appliance "guy" from here on out. I trust him to give me a fair price and recommendation about what to do.

Elite responded quick. Sean was able to come out that day. He diagnosed the problem and had it…read morefixed within the hour. Would definitely use Elite and Sean again.

From the owner: Our technicians specialize in repairing a wide range of appliances, including ranges, dishwashers,…read morewashers, dryers and ranges. We’ve got you covered !

very professional kept in contact…read morearrived on time put on booties quickly diagnosed problem and even had part in the truck to fix the problem

This was my second time calling on Appliance Man for help. First time was for my freezer, and this…read moremore recent time for my Bosch built in microwave oven. Brian was the service technician and was fabulous. I highly recommend Appliance Man, NJ.

Everything went well! They fit me into the schedule very quickly, arrived in time and quickly…read morerepaired my microwave and stove. Rather than order a simple part my microwave will need shortly, he told me what it was and how to order and install it. How many repair people will do that for you? He's a great guy, and he's now on speed dial!!

From the owner: Appliance Rescue Team is a trusted, locally owned appliance repair company based in Cresskill, NJ,…read moreproudly serving Bergen County, Rockland County, and surrounding areas. With a reputation built on reliability, transparency, and 5-star customer service, our certified and insured technicians specialize in repairing all major home and commercial appliances, including refrigerators, freezers, ovens, ranges, dishwashers, washers, dryers, and ice machines. We are EPA-certified, fully insured, and factory-trained, ensuring that every repair meets the highest standards of safety and quality. Our team combines technical expertise with a customer-first approach — from accurate diagnostics to clear estimates and guaranteed workmanship. Whether it’s a broken refrigerator compressor, a faulty washer pump, or routine appliance maintenance, we deliver fast, professional, and long-lasting solutions. As an independent company, we partner with homeowners, landlords, property management companies, and warranty providers across New Jersey and New York. Our goal is simple: to rescue your appliances quickly, extend their lifespan, and make your daily life easier. With Appliance Rescue Team, you’re not just getting a repair — you’re getting peace of mind backed by warranties, professionalism, and a company that cares about its community.

Do not use this repair co, I need service on my whirlpool…read moredrier. The technician found the problem Immediately, The switch on the door that shuts off the spinning was broken and needed to be replaced. 5 minutes later a new switch was Put in and the drier was working. And then came the shock when I was presented with the bill for $330.00 after the $129.00 service charge was deducted. What a chutzpah. We are a condo community and I will share this review on our WhatsApp group. Lesson learned, always ask how much the labor will be beforehand.

Carlos came to look at our washer. He advised that we used to much detergent and showed us how to…read moreclean the machine. Highly recommend there service