I had a WONDERFUL experience from arranging the appointment on the phone to having Ameer come over…read moreto fix my fridge. Ameer was friendly, punctual, knowledgeable, and skilled. The price was reasonable and he was honest with his assessment.

Very rushed job, cleared the drain and that was. He did not check to ensure a full wash cycle would…read morework. Lied and said they'd send a work order and did not. Took my cash and nothing was fixed. I do not recommend this business. He stated yanking and pulling on my wash machine handling it like almost was trying to cause damage to it. This is not my first time with this business but it is my worst time. I had called being I had the magnet on the fridge. They'd fixed my oven yrs prior that was helpful. On this day a complete 360. No professionalism at all.

We manage a rental in Brooklyn and used FUSE services for the repair of our Samsung dryer. Not only…read moredid they have the most reasonable service call fee among all the companies we contacted, but the communication throughout the service was clear and constant, and they repaired our appliance promptly. Thank you, Leo

I'm waiting for a call back . No one is calling to let me know when they would be able to come and…read morelook at the refrigerator.

Had a dishwasher that I was trying to get repaired. He showed up for the initial appointment and…read morepaid him the diagnostic fee. He supposedly ordered the part to repair the unit. Spoke to him last week and he said he was coming Friday. Didn't show, didn't call. I called him earlier this week and he never returned my call. Looks like I'm out $80 and I need to call someone else because my dishwasher still isn't working. Returning calls and appointment management is Customer Service 101.

Came to my house in 2015 to diagnose an issue with my SubZero fridge and with my Wolf range…read more I spent a few hundred dollars filling up the fridge with freon that had a "slow leak". After his repair, the fridge ended up having ice buildup and what I actually need done is more intensive. I called a sub zero specialist instead who has been working on these fridges solely for 20 years. He also was supposed to get back to me with the cost of parts and labor to fix the stove. I called 3 times and every time he said he would get back to me within days and never followed up. It's been a year. Still waiting for that follow up.

SHOULD BE ZERO STARS---They are complete thieves, took our money 3 weeks ago for parts and when we…read morecall they said that we owe them for repair and it will probably cost more then originally quoted. STAY FAR AWAY!!!!

WARNING! RIP OF and SCAM! Reliable sent a repairman from A and G Appliance Service to my home and…read morethey charged half the cost or for parts/swrvice $200 . They Took our check, cashed it, never came back. Tried calling the company and the # is disconnected. Reliable sent a fake company to our home and scammed us!! Reliable was unable to help me when I complained and said they don't know how to contact the company they contracted with to fix my appliance. Do not use Reliable ever!!!!!

our refrigerator has loud noise. Juan, the technician from KinFix NJ Appliance came and checked the…read moreproblem. He said a part is old and needs to be replaced. After he replaced it, the problem still exists. He then recommended us to replace the refrigerator, but he still charged us $480 for the parts being replaced and not working, for which the whole thing will be thrown away. We are not happy about this type of service.

Very happy with the results. After a rocky start trying to find someone to address my issue through…read moreHome Depot. partly due to the restrictions and my description of service to be performed, I contacted Kinfix Nj Appliance and was able to clarify what was needed. Would definitely recommend and contact them for any additional repairs I may need.

Thank you for fixing my oven!!! You are the best!…read moreI was about to buy a new one, but Sal showed up, fixed the issue in 15 minutes and saved me thousands of dollars I would spend on new oven!

crooks. charged me 400 for labor to put four screws in my oven. said it needed a new thermostat,…read moreand that it would be a "separate job.". can't imagine how much thaey would have tried to charge me for that. i told him to leave. i hired from "ny appliance repair pros, at (917) 809-1858. also asked the dispatcher if they were the same company as sal's, which had terrible reviews on a different site. be said no. Now i see that same number listed for "sal's ny appliance repair." stay away!

The temperature of the freezer in our Sub Zero refrigerator began to increase from the usual 0…read moredegrees to 20+ degrees after the drawer had been inadvertently left partially open and even after removing some frost buildup, we couldn't bring the temp down. We called Authorized Refrigeration because we used them to replace the cooling coils in the refrigerator a couple of years ago and were very pleased with their service. After explaining the problem to Kevin he gave me instructions on how I could free the circulating fan, which he thought was the culprit. He told me exactly where to aim the hair dryer and for how long, and once I did that, the freezer was operating perfectly and we were saved the cost of a service call. I continue to be very impressed with this company and their commitment to customer service, and highly recommend them.

These guys, specifically the owner Eric burned me for over 4000 dollars and left my family without…read morea freezer for over a month. I couldn't believe that the unit could function so poorly after spending literal thousands of dollars on it, so I called Sub-Zero directly. They told me this guy basically runs a sophisticated scam by installing cheap parts but charging you way more. He is not "authorized" by sub zero, and according sub zero, never has been. Sub Zero sent out the real "authorized" servicer out from Westchester and what they found inside the unit was nothing but third party parts that sub zero doesn't even sell. Luckily, sub zero was as outraged as me and helped me get my freezer working again. The compressor Eric installed was not fit for my 700 series unit and although it worked for a while it was always loud and never cold enough. The kicker was, while the correct part from the sub zero is around 400 dollars, I spent well over 3400 just to have a cheap 200 dollar one installed in the course of an hour. He said it would be good for five years! Before I reached out to sub zero I called this company back and when they returned, instead of honoring their warranty, they charged me 175 more dollars to fill the machine up with gas claiming the problems were not related. That lasted less than 24 hours. His solution was to rebuild the unit for another 4000 dollars!! Eric would not call me back, he would not talk to me, I had to speak through his technician to even get a response. I had the unit rebuilt completely by North Eastern appliance in Westchester for less money than I spent for two fake parts with these guys. Their diagnose was that the compressor was not correct for the unit and had failed. Go figure. The parts and work that Eric did on this unit was laughable, look at the pictures of the chop job he did. The made in china fake fan was hardwired instead of clipped. The compressor had one of four bolts reinstalled. The technician that subzero sent couldn't believe how poor his solder work was. They are clearly using fake parts and charging at least 10X the cost of the real parts that sub zero supplied me for the proper repair. I've attached pictures of the invoice, pictures of the work, and pictures on the BS parts that he installed. Beware of this guy, he is NOT authorized by subzero even though he comes into your home wearing their logo and leaves stickers in your fridge with the subzero logo. I have no idea how he continues to have a five star rating if this is how he conducts his business. I do not want what happened to me to happen to others, so I am writing this review and adding personal info.

Our dishwasher did not release any water in the top part. I searched online for service companies…read morewho have a COI as required by my building. I called Home Hedge and spoke with Olaide. He was very professional and helpful. We scheduled the service and he arrived promptly. He fixed our dishwasher. Will be sure to reach out to Home Hedge for any other appliance repair. Thank you Olaide!

My SubZero refrigerator stopped cooling so Olaide came with his team to diagnose and fix the issue…read more They were professional and knew exactly what they were doing. Their prices are fair and in line with what everyone else charges. What I appreciated most was that they told me their pricing upfront. I applaud that transparency and honesty. I already knew exactly what needed fixing, but still, all the other companies required a $150 visit for them to do a sales job, which is annoying. Not Home Hedge. They did a great job and I highly recommend them.