Fabulous quick service! My van was cutting off in traffic with no notice right after I sold it to a…read morefriend. The shop that had regularly done the maintenance could not get to it for 4 days. We went to Sumblin's and Danny fixed it quickly and accurately for a very fair price the same day. I have a new auto mechanic! Thank you!!!

Don't ever use Danny or the shop. They charge you money, gas at what is wrong, then charge you…read moreagain to guess at what is wrong again. They charged me $1000 to fix my AC, and it lasted about three weeks. Bad parts, bad labor, bad management, bad skills. This should be on the top of your Nogo list. I would not send somebody there to have a tire plug. I guarantee you it would leak. This guy is a scam, the old man with the beard in the garage is a scam, the old lady at the front desk is a scam, and even their little dog named pepper is a scam. This place needs to be shut down! Did I mention he's a con artist and by talking to him you'll know that he doesn't know anything about what he's talking about.

TL;DR -- Motor Man saved my car and therefore me -- from months of frustration in ownership of a…read morebrand new car manufactured specifically to order. SIX star rating -- better than five star. In owning this 2019 Toyota Avalon (hybrid) since August 2019, the Air Conditioning (AC) was the one flaw. 3 weeks after buying the car, AC failed. Taking it back to the dealer(s) did no good. They couldn't find the problem. This was the brand new 5th generation Avalon with brand new cooling system. I knew I was taking a chance, and I got burned. Every time I went to the dealer, I failed to get a real solution to my AC. This went on for nearly TWO YEARS. Later, thanx to Motor Man, I realized the dealer system failed me: they could have fixed my car, but didn't. Then my AC failed again on the drive down to Florida. It was well over 100 heat index so that I was getting lightheaded on the way down, having to stop every hour. Showing up at the Toyota dealer at Fort Walton Beach (FWB) the next to get help did me no good. Toyota dealer had 30 cars (NOT exaggeration) at 7 am on Monday, all with appointments. Without an appointment, they turned me away. Dealer system failed me again. Out of desperation I started looking up "mechanics" in Yelp listings. Destin Imports had the most reviews in the area: they had to turn me away, but they did suggest I could try Motor Man. Motor Man fixed the problem, at last. Joe Weiss, the owner, carefully took more time and effort to fix the problem. It took FOUR days, but it was worth it. I finally had the car I was promised. He explained that my generation of AC being a new design, required to disassemble the ENTIRE front interior of the car, the seats, the steering column, the dashboard, all of it. This was necessary to get to the "box" containing the evaporator core of the car. Motor Man Joe figured that the issue was inside the "box" and the only way to really fix the AC was to disassemble everything to get at the "box" and see what the evaporator core looked like. It took most of two days to get there, but Motor Man Joe was right. The evaporator core was covered over with oily fluid. The part itself was defective. He had promised to close down his shop and dedicate his mechanics to solve this problem for me. He was in earnest, and determined to solve the problem for his customer. To me, that's rare to see from any professional, and worthy of respect. He kept his word, That's the American way a small business should operate, isn't it? He was able to get the replacement part from the *same* Toyota FWB dealer that turned me away. He checked everything while reassembling everything -- this required mechanical and electrical testing every single system in the dashboard, steering, console and so on. This was careful "sweat each detail" work, which is why it ended up taking most of FOUR days. I'm engineer enough not to be pushy of a professional doing careful quality work, and told Joe I was willing to wait patiently. (I would have said the same about patience to Toyota dealer mechanics if they'd only given me a chance by taking on the problem themselves -- they either turned me away or failed to take on the *whole* problem by telling me it was mysterious and they didn't know how to fix it) After he restored my now fixed car to me, there was one small issue of the fit of the the instrument panel. After driving around and finding this, it was a small matter for them to correct the fit. I had the car as it was meant to be from the manufacturer. CONCLUSION: Motor Man took care of me and fixed the problem. My flawed car became a true pleasure to drive even in the hottest weather, as opposed to dehydrating me badly and dangerously. I owe thanx to Motor Man. CONCLUSION, NEGATIVE: My new car had one defective part, and the Toyota dealer system failed to find it. More, they failed to even try. They failed to explain to me that this was a possibility. I'm an engineer, I would have understood and listened. Why didn't they explain this to me? Did the dealer mechanics not know? Did they know it would take two mechanics four days to solve this problem, and not want to devote that much time and resources to one customer. Is it because Toyota itself doesn't sufficiently incentivize its dealers to go all the way to ensure quality? I don't like asking such questions, but doesn't the failure to fix the vehicle invite such questions automatically?

Before bringing my car to Motor Man Auto Repair I had the engine code read to determine the problem…read morewas Oxygen Sensor related. I priced out the parts at a local parts store to estimate cost for the 4 parts (roughly $300-450 for 4 sensors incl. tax) depending on the brand. I was charged $754.60 for parts. The original repair estimate at Motor Man Auto Repair was $1290.53, but the total bill I paid was $1543.62 - a difference of $253, which means I was charged roughly $800 for labor and "fees". What fees??? Additional fees were not explained to me. A labor charge of $200 per hour equates to 4.0 hours to replace 4 sensors. A $150 per hour labor charge equates to roughly 5.5 hours to replace 4 sensors. From my own findings, replacing 4 oxygen sensors on this model car should take roughly 3.5 hours to complete. Ordering the parts and completing the repair took from Friday morning til the following Wednesday. So the bottom line is, I feel like I was drastically overcharged for both the parts (allowing for markup) and labor. And I do not recall being told why the repair cost exceeded the $1290.53 quote I was given. I should have been out the door for under $1000. But I paid $1543.62. I own 3 vehicles but will hesitate to bring either to Motor Man Auto Repair in the future. The staff I encountered are all nice but I simply cannot afford to pay what Motor Man Auto Repair charges for repairs.

Yearly travelers to Santa Rosa Beach with our fifth wheel camper...older GMC truck, ABS light on,…read moresearch for garage and found NAPA approved Mohrs Automotive...what a great find , From Kati the service rep to the head mechanic (Body Builder) to actual mechanic, they were excelllent ...easily DX repairs needed and recommended options, plus improvements for safety on my 23 yr old GMC...parts were found easily,quick insert into their schedule and repairs done before expected time frame , pricing was very fair....shout out to Kati, 10 stars plus for the whole team!!! Sandy Sandberg 5-9-2026

This local family owned business has always treated us well. Mike and crew are very knowledgeable…read moreand also fairly priced. Getting repairs, regular maintenance and new tires can be a big headache, and a HUGE bill. I have found Mohrs to be willing to work with their clients to prioritize the most important repairs/maintenance to make it a little easier on the wallet. I highly recommend this auto shop, and consider myself fortunate that we have Mohrs in Santa Rosa Beach. Thanks, Mike!

I have been here 2 times. I had my tire patched both times. The service was very quick and have had…read moreno issues with the workmanship.

Waist of time dealing with this guy I called and asked about him changing a tire then got there 20…read moreminutes later and he claims he doesn't have time to do it although he's not working on anything.

Wonderful service wonderful follow up very flexible. Great prices works on RVs. Simple location in…read moreand out Wi-Fi if you have to wait.

5 stars all the way. Great service, trust worthy!…read more Will definitely be taking my car here for services in the future. Thank you guys!!

The detailer I think his name Dante gave my car all the love acted like it was his own treated it…read morefantasticly!!!

I rarely leave negative reviews, but after months of dealing with this situation, I feel other…read morecustomers deserve to know about my experience. I purchased a 2017 Subaru Forester from Greg Orr/Porsche Destin with the understanding that I was buying a reliable vehicle and that the extended warranty I purchased would provide peace of mind if anything went wrong. Instead, this has been one of the most stressful experiences I've had with a dealership. Almost immediately after purchasing the vehicle, I began experiencing multiple mechanical issues. The repairs identified included a valve body replacement (P0971), lower control arm, CV axle, rear wheel bearing, rear brakes, four new tires, a full engine reseal, radiator hoses and cap, A/C expansion valve, engine air filter, and an alignment. This is an extensive list of repairs for a vehicle I had barely driven. The communication throughout this process was incredibly disappointing. I was repeatedly told by the finance department that my extended warranty required all repairs to be completed through Porsche Destin. Later, a technician informed me that this information was incorrect. Because of the conflicting information and delays in sending documentation to my warranty company, my vehicle sat for weeks while Subaru was unable to perform the repairs. During that time, I was constantly told someone would call me back, but those calls rarely came. Instead, I had to repeatedly call, leave voicemails, and chase down basic updates about my own vehicle. It became an exhausting cycle of unanswered questions and broken promises. My very first service appointment set the tone. I dropped my vehicle off for my scheduled 9:00 a.m. appointment, only to learn later that it wasn't even taken into the shop until around 4:00 p.m. No one contacted me with an update. After multiple unanswered calls and voicemails, I eventually drove back to the dealership because no one could tell me what was happening. An employee had to call technicians after they had already gone home just to find out they hadn't diagnosed the issue and wanted to keep my vehicle overnight. Again, no one had informed me of any of this, despite the fact that I live 30-40 minutes away and rely on my vehicle to get to work. Eventually, Porsche Destin replaced only the valve body. Before that repair, I was told that if my warranty didn't cover certain repairs, the dealership would make things right. That never happened, and the remaining issues were left unresolved. To make matters worse, after only two days of having my vehicle back, it is once again not driving correctly. Considering how little I've actually been able to drive it since purchasing it, that's incredibly discouraging. I'm not upset that a used vehicle required repairs--used cars can have problems. What is disappointing is the lack of communication, the conflicting information, the delays, and the promises that were never followed through on. I was also told the previous owner had taken excellent care of the vehicle, yet the inspection revealed numerous major mechanical issues that suggest otherwise. From my experience, it feels like the dealership is quick to sell extended warranties while selling vehicles with significant pre-existing problems, leaving customers to rely on those warranties instead of standing behind the vehicles they sell. I hope this review encourages improvements in communication, transparency, and customer service. No customer should have to spend months chasing updates, trying to determine where their vehicle can be repaired, or wondering whether the information they're being given is accurate.

Ray took care of my vehicle broke down I did have a transmission problem on my 2020 ProMaster 2500…read moreHe towed me to his shop fix my transmission and even put in a cooling system also take me to my hotel and and get a rental, excellent work, excellent service I fully recommend

Had my vehicle for over a year and a 1/2.\nBall to a part that was that he told me, I needed then 2…read moremonths later, he told me that the part that I bought was not what was wrong with my transmission.My transmission had a crack hit it.He had rebuilt the transmission a year prior

Car was brought in for a clutch, was told it would be looked at the following week. No problem…read more Second week was not looked at, Scotty said he would get to it beginning of third week, no problem, small shop, lots of cars. By the end of the third week I called again and Scotty said he had big jobs that needed to go, so early next week. Ok. Fourth week, Wednesday I called and he said he hadn't looked at it yet but had me on schedule for Monday of fifth week. This is my only car, and Scotty was recommended by someone I trust, so I gave him the benefit of the doubt. Wednesday of the fifth week he told me he was dealing with an issue on his lift but he was about to put my car on the rack. After work I drive by and see my car hasn't moved since it was dropped off. At this point Scotty decides to tell me he has a lot of big jobs and doesn't know when he'd get to my car. So not only had he lied week after week, he also wasted my time when I trusted he would get it done. I had my car towed to playground automotive in FWB and they diagnosed, order parts and fixed the clutch in 2 days. If he didn't want to work on my vehicle he could have told me before the fifth week. I was completely nice and respectful and he just kept lying. Bad bussiness, wasted my time which is also my money. Lady at the counter was nice enough although it is unfortunate this is the shop she works at.

I won't take my cars anywhere else in Niceville. The business isn't much to look at, but I have…read morefound Scotty's auto repair to be responsive, honest, and professional. Without a doubt, they beat every price in town, especially from the "name-brand" stores. What I like the most is that he'll tell it like it is. He'll tell you what repairs need to be done and won't try to sell you extra. Sometimes auto repairs have taken a day or two, but I totally trust the work that Scotty has done. He's earned my business, and I'll be back if I need to!