Although TechRestore has an okay process for intake and are reasonably friendly on the phone, they have suspicious pricing for their services. I mailed off an IPOD touch. They claim to offer a "Overnight iPod Touch Free Diagnosis Service". (Of course, as a resonable person, I assume that any part and labor would cost extra.) I got a call back from their staff who said "Oh, you just had a bit of lint in headphone jack, but we took it out. So we are going to charge you JUST the Standard Repair Service, which is $49.00" In addition to my quibbles about $49.00 being an exorbitant fee for using their air compressor for 5 seconds, I feel a little rage build up inside me that they are not more upfront with the cost of what in my view is still diagnosis. I'd be willing to pay for the service that they provide, but I suspect it violates a few federal trade regulations. read more

Quick diagnostic report. Dropped off my iPhone 3GS for diagnostics in the morning and got a callback in an hour & 15 minutes. Awesome service and super helpful friendly staff. Thank you. read more

I had a MacBook Pro with Retina with a cracked LCD and these folks repaired it in a day! I paid for the shipping label and dropped it off at UPS on Tuesday evening. They did the repair on Wednesday and shipped it out that night. I called and changed the return shipping to have the laptop held at the UPS service center so I was able to pick it up at 9:00am. The price was very reasonable and the turn around was exceptional. And they were very customer service oriented. These folks helped ease the pain of damaging a brand new laptop with their great service. read more

When Simply Mac burned down, my MacBook Pro went 'down' too. I didn't know what to do, because I couldn't begin to withstand the confusion and noise at the Apple Store. I went to Tech Restore -- and I couldn't believe what I saw. Almost all of the guys at Simply Mac were THERE and it was like an old-homecoming. They did a marvelous job on my MacBook Pro, because I had installed Catalina which caused my MacBook Pro to crash and I lost a lot of my 'stuff.' They were terrific and I'm going back to them shortly to work on some more stuff. Great place. read more

TechRestore is terrific. Great customer experience, very skilled, great value. I go here before the Apple repair for all of our Macs.

Tech restore did a great job with repairing my cracked LCD on my 13 inch mac book pro with Retina display. I would go back to them again in the future. read more

TechRestore - Fixed my cracked LCD - Electronics Repair Near Me - Louisville, Kentucky

I decided I wanted to upgrade my harddrive and did a little searching on the net. I was looking for a tera byte or more and only found a few places that did this kind of installation. Techrestore sent me the ups label by email and the yellow box by ground and i had my computer back in a day. The only reason I gave it four stars is because the shipping label didn't cover the size of my computer. But when I called them and told them the situation they refunded me the overage amount so it is more like 5 stars. read more

My MacBook lost the ability to remember wifi networks. I didn't want to make an appointment at the Mac store and go for a brief appointment in a crowded store. In fact, other repair stores recommended TechRestore to me. Marc worked on my computers. He explained everything and offered repair options. I do not speak computer, so he explained everything in plain English, which I appreciated. I felt the price was reasonable. I would imagine it would be more expensive at the Mac store, because almost everything is more expensive at the Mac store. TechRestore also offers a guarantee. When my laptop continued to fail to remember wifi networks, I just took it back to the store and they were able to fix the problem once and for all. It turns out the problem was more complicated than expected. I like that I could just take it back and that my laptop didn't have to be mailed off for repair. I also liked that they call with repair updates. This will be my go-to place for repairs. read more

My son dropped his itouch and the screen shattered. I took it into TechRestore and they were great!!! I would high recommend them to anybody that is having itouch issues!!!! Thank you so much TechRestore!!!! read more

Tech Restore is awesome. I was on the prowl for a new computer and ended up saving a couple hundred bucks buying a refurbished mac book pro. The people that work there are great, they save me a bundle and I look forward to working with them in the future! read more

In September of 2009 I had the unfortunate mishap of watching my $3500 MacBook Pro tumble to the floor off of a lap rest. As it landed, it hit in such a way that my screen cracked corner to corner. I will admit, it was a freakish accident ... but I needed it fixed and fast! I went on to Twitter to ask my friends for recommendations regarding reliable and trustworthy (and FAST) Mac laptop screen repairs. I received references to a company called TechRestore which I had never heard of. I quickly posted on Facebook and found that a friend had also used TechRestore. This was enough information I needed to instill trust and get the process going for my laptop repair. Once I found TechRestore and opted for the premium process involving Overnight shipment and return, I had a box at my door over night. I packed up my baby and sent it off to them for speedy repair and return. Along the way, I was able to track everything on the TechRestore website. The ability to track and watch the process for me was vital. My MacBook traveled from NY to CA and I was amazed how quickly things moved along. Before I knew it, my baby "Molly" was on my way back to me and I was ready to receive her. But the story isn't over yet .. When "Molly" arrived back to me, she had an unfortunate dent in the cover that was not there when I sent it, not recorded when received. I could have lived with the dent (it wasn't huge) but it was bothering me enough that I called TechRestore and spoke to a lovely representative named "Gail" who got the process underway and had a new label emailed out to me. It was a freak shipping accident and TechRestore was going to take care of everything on their side without me having to file a shipping claim, etc. Of course I had to send Molly back and the entire process from initial damage to the second shipment made back to me in PERFECT SHAPE took 7 days (09/3/09 - 09/10/09). "Molly: was back at my finger tips for the SECOND time good as new in 7 days. I am so happy with the service that I recommend it highly and have recommended it to a family member recently who is dealing with a Mac screen issue. It's difficult to find companies in the world of technology that stand by their word so strongly. They could have refused to take my MacBook Pro back a second time but they didn't. They were completely apologetic for the problem and got things moving QUICKLY. When I say quickly I mean quickly. The turn-a-round coast-to-coast is amazing. I would not fail to use them again or to consider buying a used laptop from them. Top notch and 5 stars without a doubt!!! read more

The customer service here was simply fantastic. I really gotta hand it to Paul- he went above and beyond to help me out. I'd broken my iPhone 6s screen; fine. It's $149 to repair it (cheaper than anything within twenty miles), and I accepted that. Came by and somebody fixed my screen in just half an hour- blindingly fast compared to the expected wait time of an hour, or Apple's '3-5 business days'. So, I left, and went straight to Best Buy to get a screen protector for my nice new screen. I got the protector put on... And then, without warning, half my screen went black. Uh oh. I head right back to Tech Restore, and that's where Paul stepped in. He apologized for the defect, gave me a discount on the service, to make up for the protector, and then searched through the back for another screen... And came up empty. The next shipment was Thursday. I was mad, but hey. I understand, things happen. So I left... And then on my way home, got a call from Paul. 'If I wasn't too far away, someone had just canceled their order, and he could use their black iPhone screen to fix mine'... So, I turned around. He fixed my screen and even managed to transfer the protector! All in all, fantastic job. He turned a frustrating experience into a loyal customer. I'll be recommending this place in the future! read more

Great staff, very helpful. I had a cracked iPad cover and was arranging to have it repaired when I noticed a refurbished iPad for sale for a bit more than the cover repair. I inquired about it and decided that would be a better option. I was able to get the new iPad and am enjoying it immensely! It's a much newer model than the one I brought into repair! read more

I had a great experience here. Found this place with a Google search. Brought my iPad in on Friday at 11 AM and my screen (which was cracked and needed to be replaced) was replaced and back to new, ready for pick up by 3 PM, earlier than the expected time of 4:30 PM. It cost $119 and after taxes it cost just under $130. read more

Very professional, honest and my Iphone is working beautifully! Thanks, TechRestore!

I cannot say enough great things about TechRestore. My Macbook fell off the bed and I ruined the screen, so I freaked out, realizing the screens are not cheap. After some research, I found the Mac Store was going to charge me 800-900 dollars... so I went looking for some alternatives. Thank God I found TechRestore. They were quick, efficient and the nicest people around. My turnaround didn't happen quickly, but that's my fault - and UPS's fault. So I can't blame TechRestore for that. They kept me up to date with what was happening. This a big thing for me, since being without my computer meant I couldn't work. They were professional and gracious and I would totally use them again (but I'm hoping I don't have to... I don't want to break my screen again.)! Highly recommended! read more

iPad repaired - new glass - in 3 hrs. Everything EZ, staff was great - thanks people.

This place is great, and they approach their work and their customers in a very friendly and nice way. My MacBook Pro was all screwed up: they put in a new drive, then when it still did not work they went over everything and corrected it and showed me what I was doing wrong. Can not recommend them more highly! read more

This is a follow up note about my "giraffe" review. I received a quick and professional follow up from the Founder of TechRestore who was concerned about what happened. It turns out that I was a victim of an outdated price sheet which they have now updated such that they are competitive with Fry's. I appreciated the follow up from TechRestore such that I would definitely give them another shot at my future business and thought the Yelp Community might want to know. There's not enough companies who really care what their customers think and I feel TechRestore is one who does care. read more

I broke my iPhone this morning called them at 9:30 AM they said to drop it off and had it done within an hour. I am extremely satisfied with the customer service and workmanship by the technicians at Tech restore. I will definitely be coming back if I have any iPhone related needs. I suggest this to anyone that needs work done on their phone. You won't regret it this place really knows their stuff. read more

I dropped my Ipad 2 and the screen cracked. Apple store quoted me over $300. Went online and found TechRestore. I was a little hesitant since I had to mail it BUT I am SO glad I did!! These guys are awesome!! They answer the phone ever time I called, shipping was super easy with their process which even printed out the address label, I got to pay with a credit card over the phone, and they got it back to me within two days!! It only cost $169 plus shipping which was WAY cheaper than the Apple store. I am so pleased and I highly recommend this company!!! read more

I love this place! They under promise and over deliver! They will tell you 24 hours and it is done as soon as they can. They are so efficient and smart and they always have a huge supply of reclaimed parts that have saved me hundreds every time. They also warranty their work for one year! Keep up the good work! read more

Great service. 24 hour turn around. Fair price. : )

VERY SATISFIED with this wonderful team. I unfortunately gave my computer a bath and trashed the monitor (Apple Mac book pro) It was worse than I thought but they ordered the parts and kept me in the loop hour by hour and delivered my computer perfectly repaired. Chet, dawn what a team. Would highly recommend them. read more

I dropped off my iMac mid-day for a hard drive replacement and they had it ready and perfect the same afternoon (I didn't request or pay extra they are just that good). My kids are excited to have their computer back in action!! I would always recommend Mac people take macs to other Mac people. Trust me - experience counts! read more

Tech Restore really stands by their work! I had an issue (posted below) and they were quick to get in touch with me, learn more about the situation, and offer a resolution. After a lot of consumer pushback, Apple seems to be realizing that they need to allow us to use outside vendors. Not everyone is near an apple store (or wants to wait a week for an appointment!) Though I'm not sure whether my particular iphone 5s problem was the same as the most recent home button error (http://blogs.wsj.com/digits/2016/02/18/apple-admits-mistake-for-error-53-iphone-bricking-offers-fix/), it seems that there should be fewer compatibility issues in the future! All in all, I would definitely recommend Tech Restore and will use them again in the future! earlier review.... I got my 5s screen repaired and everything seemed to be okay. The people were friendly and helpful and they got it done the same day. HOWEVER.... After updating my phone to the latest OS (9.2) the home button stopped working correctly. I brought it into the apple store and they said that when you update the device automatically verifies parts and there are sometimes conflicts with third party parts. My phone became basically unusable (as the home button is pretty important), and I ended up buying another screen from apple which fixed the issue. read more

They are very good and very quick as well as patient. When the part was incorrect and didn't fix the computer, they refunded the majority of the fee. They rather guarantee their work. I will be using them again. read more

Very professional was my first impression. From talking to Shannon, the owner, to dealing with Matt one of the technicians, I felt like this company knew what they were doing to help my daughter's waterlogged computer. They were not going to rip me off, and they would get the job done in a timely manner. Very happy with the results. I also never felt any pressure from them whatsoever. Checked them out online and they had great reviews from Macworld magazine. Highly recommend using them for any computer or iPhone needs. read more

Great Service!!!!!! I turned in my Macbook Pro with water damage & they repaired it the next day and all my info was saved as well. I was returned to me looking brand new... Thank you, very much... for great service & not even over priced.. read more

I couldn't be happier with TechRestore. They are friendly IPhone experts. I am so thankful that they are in the East Bay, even though I know they handle repairs nationally. My son had just cracked the screen of his IPhone 3GS. I wasn't looking forward to trying to get an appointment at the Apple Store, spending hours waiting to be called, being told that they had to send it out, waiting for it to get fixed, and then fighting my way back to the Apple Store to pick it up. THANK YOU, TechRestore. This was painless!!!! I got a hold of you at 8:05, brought the phone in by 9:00, and it was ready to be picked up at 11:30. No lines, no worries. You were fast and completely professional. read more

My wife dropped her iPhone 4, and shattered the screen. I called TechRestore as soon as they opened, brought the damaged phone to them at 9 AM, and had it back good as new by 2 PM the same day. Great service, courteous staff, price exactly as quoted over the phone, no hassles at all -- 5 out of 5! Thanks, TechRestore! read more

My daughter's iPod was having charging problems. We sped down to TechRestore just before closing and the nicest, super-competent employee showed us how it was our wire that was the problem. Not the battery. He not only diagnosed the trouble, but he sent us home with a spare charger/wire - at no charge! Yes, you read right. What's more is that the shop was calm, quiet, tastefully appointed and not crowded (like the Apple store in W.C.). We now have a Go-To shop for all of our Apple products. I can recommend TechRestore with confidence and a certain amount of joy! Thank you so much, TechRestore! read more

I heard about this store from a friend. I-Caramba fixed the cracked screen of my IPad for almost 1/4 the price what Apple quoted. The staff at I-Caramba were polite, professional & kept their word about how long the repair would take. I recommend this tech store for cracked screens or other repairs needed on your electronics. read more

My MacBook appeared to be dead. Not the way I wanted to start the evening. Checked out this business on yelp the next morning. Spoke with them and they were very helpful. They said I could bring it by and there was no charge to diagnose the problem. (most places charge $50.00 min.) Dropped it off and they replaced the hard drive by that afternoon! Best of all they shipped it to me (no charge) the next day. It was great to see there are still people out there who try to make the customer happy. GREAT PLACE TO HAVE YOUR COMPUTER FIXED!! read more

I don't write reviews much but you guys earned my business ! Thank you for bringing my IPhone screen back in order ! Gave me a timeframe and was done as promised. I highly recommend Restore Tech and the staff is friendly and very efficient !!! Wish you guys a nice day ! read more

Recently broke glass on iPhone. Met with same friendly courteous efficient service. They are definitely my go-to people for Apple products

My girlfriend's sister's toddler executed some sort of catastrophic coffee table dump onto the top of our MacBook Pro. I think he must have knocked the laptop off first and then somehow knocked the heavy metal and tile coffee table on top of it, denting the lid and killing the LCD. I found Techrestore online and it seemed reasonable and have good reviews. The prices were low which made me a bit weary, but I sent the money via PayPal and hoped for the best. When I got the laptop back the first time, the LCD had a millimeter or two wide blemish either on the panel itself or on the glass. it was pretty close to center, otherwise I could have lived with it, but I decided to email them to see if I could send it back in again. They emailed me back almost immediately with a prepaid UPS label and I sent it in again. It came back the second time in a few days (not even a week) and it looks great. It's obvious that there was some work done on the black plastic by the hinge, but you can only tell if you run your finger across it and they did their best to buff out the dent on the top of the laptop (which is way better than how it was but still noticeable). I can take a small blemish or two to have a fix that cost less than half what Apple quoted me. Overall, I'd recommend the service. read more

They rescued my iPhone 4! Had great experience dealing with them on the phone and they only charged me the absolute minimum (shipping charges) since apparently just opening the phone and blowing the Burning Man dust out fixed everything. Phone was sent and received in fully working order in 2 days. Very professional and highly recommended! read more

I used tech restore last week to fix my broken iPhone screen and button. They were very friendly and helpful and delivered as promised. I highly recommend them ! read more

This place is Awesome. I brought my Mac in for a new hard drive and it was fixed fast and when I had an issue with an app, I brought it in and Matt fixed it first thing. Easy location, near Costco. Great Job Tech Restore. read more