This is my second time using BlueStar and I have nothing but amazing things to say about them. The…read morefirst time they fixed my furnace which had build up on a sensor which was an easy fix. John came out and was very straight forward and up front with everything he did. He explained the issue to me, how he would fix it, and even provided some recommendations I may want to do in the future. My second time I used Bluestar was on a Sunday and they are closed on Sunday's. I did not realize this at first and left them a voicemail in the morning. Realizing they were closed I called another company who would have charged me more than Bluestar to come out later that afternoon to look at the problem which was that my Nest Thermostat was giving an E73 error code meaning it was not getting power. To my surprise I received a call from John at Bluestar that afternoon prior to the other HVAC company coming out. I discussed my thermostat issue not getting power with John and he suggested several troubleshooting fixes I could try over the phone. After eliminating several causes of what the problem may be John suggested holding down the front panel cover switch to the unit to see if a power light was coming on. In doing this I noticed sometimes the light would come on and sometimes it would not. There seemed to be a loose connection in the a wire that was causing the switch not to supply power. After playing with the switch for a few minutes I got the power to stay on and the problem was fixed. John solved my problem and saved me a good deal of money as I canceled my appointment with the other HVAC company. John took over 20 minutes talking to me on the phone going above an beyond to help me solve my AC issue on the day the company is closed. I would highly recommend BluStar to anyone and will use them for all my future HVAC needs.

My AC suddenly stopped working yesterday. I checked the AC compressor unit outside my condo and…read morenoticed it wasn't turning on when I switched on the AC. I called BlueStar and they were able to squeeze me in within a few hours. Isaac was able to diagnose the problem quickly and got my AC running. He was very professional and explained the issue. I've been BlueStar customer for several years and will continue to be one for their great service.

The owner of Marco and Son did not lie to us, sat down and explained this issue with our current…read moreHVAC and offered options. We knew our systems were old and wouldn't last long. He didn't string us along with endless repairs leading to the costly demise and replacement of our system. He told us up front what could and couldn't be repaired and what the outcome and costs would be. He recommended a system (Goodman) and we agreed. The systems (2 separate HVAC) were installed over two days. The crew of technicians were professional, respectful and new what they were doing. We love our HVAC systems! They work well and are more energy and cost-efficient while actually doing the job.

As a realtor, property manager and contractor, I use to use Marco exclusively back in the day. His…read morework is v good but his prices are in the Michael and Son and others that spend millions on advertising. His prices just got too high and ridiculous. A water heater that also supplies heat to a condo is about $4200-$4500 to replace. The same unit installed by Marco was quoted at some $6400.

Honest, timely service and reasonably priced. Easy to make an appointment and convenient to me.read more

Now they went to the new management. earlier they were affordable but now they are costly and…read moregreedy. they will be behind you if they give you the quote and that quote will be double or 3 times other quote. stay away from these greedy company.

Had new HAC installed today and am very happy with Charles town Heating & Air. I had contacted…read morethem about 2 weeks ago. My heating syetem totally brokdown after they had ordered my new unit. I had contacted them that my system brokedown and ask if they would expidite my order if possible. From the inital contact it was 2 weeks that they had my new HVAC in and running. They did an excellent job and great team with Adam and TJ. It only took about 4 hours was very, very reasonable. I highly recommend this company if you need a heating or air job done right. Thanks again guys.

I contacted Charlestown Plumbing and Heating in Charlestown, WV to consult with me about my…read moreaddition for the HVAC and plumbing. I read the reviews online which is why I called. I am very pleased with all the work they have done which they completed in a timely manner. They are competant, considerate and reasonably priced. I really like working with them and I highly recommend Charlestown Heating and Plumbing.

John came out and diagnosed my burnt out fan unit, and after some effort, managed to find a…read morecompatible unit. He will make the effort to support you, and, after having used other local companies with mixed results, am confident this unit will last a long time.

I had a problem with AC and John came out a found the problem, he order the parts (coil) and…read morereplaced it. He inspected the system and made necessary adjustments and repairs.. The job was well done, he is knowledgeable and very professional.. He is my AC company if I need assistance.. I highly recommend him to anyone who needs ac repairs. Job well done..

They should be called The Best Guys HVAC, they installed our kitchen vent hood, and despite a few…read morechallenges after opening the drywall, they made it work. The job was neat, they arrived on time and completed the work as promised. Highly recommend them for kitchen vent installations. Very professional team. Will be reaching out again to service our HVAC next month.

These guys live up to their name! They are Good Guys! They are very thorough and go the extra mile…read moreto ensure your HVAC is properly working. These guys truly care about the customer and their needs. They came to my home, gave me a price for an HVAC replacement (I have an old system) and a price for repair. I opted for the repair. While they could have left me with no AC on a Friday, they actually went and got the correct parts to ensure my family was comfortable over the weekend and returned the same day. They kept me informed every step of the way, and provided reasonable pricing. I will be a customer for life!

Strongly recommend this company…read more As a realtor, we constantly seek quality, responsive, and trustworthy contractors to help our clients. Recently, my clients have had some leak issues on their newly purchased home. On both occasions, RT Services have responded immediately and made sure my clients issues were addressed, RT Services is on my speed dial for Plumbing and HVAC services.

Appointment between 11-2pm. Showed up 1:45 pm. Two young techs - neither one was a senior tech. It…read morewas a simple estimate for repluming a kitchen sink and another pipe that needed blown out? Anyhow quoted over $2,000. Therefore, it seems the price is outrageous. According to the guys, they follow code. Well, duh, all licensed professionals do so. Anyhow, not pleased!!!