Excellent with the call back. Excellent price. Excellent workmanship. Professional business…read more This owner and his company where spot on with the price and professionalism They did not upsell me or price gauge me . They can right out when they said they would . Went right to work and did the work professionally and properly. Another company tried to charge me 400 more then this company. I'm a firefighter from massive and I know what things cost . I highly recommend you use this company for there good work and professional business ! There honesty with there pricing goes a long way. To often people go with one price and they are paying way to much for the job being done. This coming is honest and fair. Hands down they did a great job and are a five star business !

Avoid this business at all costs! They use deceptive hidden fees and bait-and-switch pricing. Avoid…read morethis business at all costs! They use deceptive hidden fees and bait-and-switch pricing. On July 9 2026, I had a terrible experience with Alvin's Plumbing and Heating LLC. Before scheduling, I called to ask about their diagnostic fees to estimate a under-sink filter leak repair. A representative told me it would cost $60 to send a technician, who would then give me a price estimate. However, when the technicians arrived, they never mentioned a hidden baseline fee of $195 just to touch the plumbing. One technician immediately began working without providing an upfront estimate. He cut one inch of a small 1/4" plastic pipe, which fixed the leak. When I asked for the total, he revealed the $195 charge. I was outraged by this hidden fee. Since he was already there, I asked about replacing a bathroom faucet. I explicitly asked if the $195 would be separate or if it would roll into the cost of the new job. They told me, "No, the $195 is going to roll into the cost of the additional job." The office quoted a total price of $225. I agreed to this. After the work was done, they wanted charge my credit card $420 ($195 + $225), completely going back on their word. I requested the manager's number to dispute this overcharge, but the owner refused to honor the agreed upon price. Despite multiple phone calls, I have not received a refund. This company uses misleading sales tactics, hides fees until the work is done, and takes advantage of old citizens. I am submitting an official complaint with Better Business Bureau

Called Rob for a bathroom remodeling in progress needing plumbing work. He returned my call…read morepromptly, gave me an estimated date, showed up as promised and did an excellent job. He completing the job that day, and had all supplies necessary. Reasonable price, I would highly recommend him.

We recently had a leaky handle on our kitchen faucet, and I could not figure it out. I ended up…read morecalling R.C. Plumbing by finding them on yahoo local. I called them and made an appointment for the next morning. Rob showed up around the agreed upon time. Rob went above and beyond when he was unable to fix my current handle; he went to a local plumbing store and actually got a floor model handle, since they did not make my faucet anymore. Rob came back from the plumbing store, popped in the new handle and tightened up a coupe other things that I did not mention to him. I would definitely recommend R.C. Plumbing to anyone in the Naugatuck, CT area that needs plumbing work done.

Our heat and hot water went out and McCarthy Brothers Plumbing came out and fixed the problem right…read morebefore a major cold front that came in. The heat and hot water work better than it was before it went out and the guys were amazing And very professional. I love when I come in contact with honest up front people and that was exactly what we got!!! I highly recommend using them.

I go in there for all my supplies for home improvement projects, the staff is always very friendly…read moreand helpful!! If they they do not have something they will order for you. Keep up the good work!!!

Hands down the worst experience with plumbing I have ever experienced. Unprofessional, rude…read more Downstairs shower was "fixed" and now has a constant leak and only goes from ice cold to 137 degrees. Do not use this company.

I wanted to give business in town. Called Little B. Due to a leak in upstairs bathroom. He came out…read morecut a whole in my closet wall clamped it and said he needs to get parts. Never returned. Called several times to no avail. He also attempted to fix a pipe leak in my basement. However, water was barely coming out. Went down to look and found the PLUMBFLEX piping he used was way too long and completely bent.

Have used them many times and at my aunts condo they were professional and sent me the bill in my…read moreemail.

Needed leak repair and replacement of faucets. InstaPlumbing coordinated with water supplier to…read moreturn off water at the main, and the team arrived right on time . Despite a very narrow work space they took care of all repairs,tested function when finished and left a clean neat area . Skilled and knowledgeable plumbers, Would recommend, if you need them they get it done.

These guys are the best. I've used the company several times and the entire service is consistently…read moreprofessional and efficient. Customer service is wonderful - I always speak with Melissa and she's wonderful: friendly, helpful, informative. They are responsive and reliable. Last week I needed a repair doing on my toilet. Brandon was knowledgeable and resolved the problem quickly. I highly recommend them.

I do not have enough kind things to say about prestige. This is my second encounter with them, and…read moreboth times they have been honest, informative and never condescending. If you want an honest plumber who can also give you amazing recommendations for other services, start with prestige. Special shout out to Joe! He's been awesome.

These guys go above and beyond every time. They come when they say they will and stay until the job…read moreis done, correctly. Even got a lesson in changing my water filter. Not the cheapest but well worth it.

Ben has always been prompt and efficient. However, during the storm Tuesday night, our heat went…read moreout. We called Ben & he came. We needed a part. The next morning, during the worst of the storm, he came out to replace the part. He could not get his truck up our hill so he walked in 7 inches of snow to our house and replaced the part. Thanks to Ben, we did not have to leave our home nor worry about frozen pipes. Ben went above and beyond with his customer service. I highly recommend him.

Benjamin Home Service was GREAT to work with! Clean, professional, timely, responsive, fairly…read morepriced, and attentive to their customer!! Excellent company. Highly Recommend for all your HVAC/Heating services. Nick and his team installed a new HVAC/Heat Pump in our existing home which required designing and installing the system, installing new ductwork, registers, etc throughout the house. Not a small job. We are type A particular people and Nick and his team were communicative, clean and respectful of our property throughout the project. We are so LUCKY to have found Nick and his team for this installation. This is a family run company that takes pride in their work - which seems to be a rarity these days. Their trucks/vans are spotless and so was our house at the end of each day! I would hire this Company again in a nano-second! Believe their 5 star reviews as they ARE REAL! This company sets the standard of what 5 Star Service Should Be! Thank you Nick!