Dennis is so kind, patient, thorough and knowledgeable. He understood our needs and ensured that we…read moregot the bikes that we wanted. They now fit us, ride perfectly, and we're impressed! Thank you! Buy from this shop!

I took my e-bike in for service. The turnaround was only a few days and my bike looked brand new…read more I was very pleased with the detail that went into the service. My gears shift smoother than they ever have. I was pleased that he was honest about any work that needed done. Didn't try to sell me on anything. The young man assisting him was very helpful and loaded and unloaded our bikes. I will always take my bike here for service and/or repair and have already recommended them to other friends with bikes.

Top of the line service. Best bike mechanic. Win is the epitome of polite professionalism. All…read moreissues are resolved quickly with extreme knowledge and experience. There are lots of great parts and retail items in the shop too. Prices are great. Highly Recommend!

Win is your guy for everything bikes and repairs! He is extremely knowledgeable and communicates…read morewhat is needed for repair, well. A really good value and quick fixing times. Win is my bike guy from now on in No NV! No excuses from him like the other bike shops in town. Thanks so much Win!

Brent at the Carson City Blue Zone is an absolute rock star…read more I addition to being kind and helpful he is amazingly knowledgeable. My wife bought new boots, not at this store, and had problems with the fit. Brent bent over backwards to help her out and after several adjustments over multiple visits they now fit her perfectly. He is one of those boot fitting geniuses, that the Tahoe area needs. I have talked to him multiple times about skis and bindings and he really knows his stuff. If you need any help with ski equipment, or skiing, he is also a youth team coach, Brent is your man. Blue zone is lucky to have him.

Prior to the 2024/2025 Season, I had not skied for maybe 25 years? I don't remember why I stopped…read morethis personally enjoyable sport, other that family and professional obligations probably filled up the timescape. After moving to Genoa in late 2020, it took awhile to direct my attention to skiing in general and Heavenly in particular. That happened through a combination of conversations with friends, a good deal on an EPIC Tahoe Value Pass, and realizing that it was about 20 minutes from the House to Heavenly's Boulder Lodge Parking. As far as the Skis, bindings, and boots went, I opted for a season-long rental package through BlueZone Sports in Carson City. I had to buy the poles separately and I already had Helmet, Goggles, and Ski Bib in hand. I ended up with Fischer RC Fire (165) skis with RS9 bindings, and Dalbello Vantage 4F Boots. Looking back on the season, I think that was a good combination, lacking any frame of reference to what might have been better. I went out to Heavenly 8 times during the season, which wasn't a lot, but was a good start, largely on groomed Blue slopes. I'll definitely be out next year and probably with purchased equipment. The BlueZone Sports shop at Lake Tahoe has a Labor Day sale for previous model skis and demos, so we'll see what happens. I was happy with the service that BlueZone provided at both the beginning and end of the ski season. I particularly appreciated the patience shown to this "old guy" as he initially ventured forth and then finished up with a great deal of Alpine satisfaction.

Great Customer Service and Care from the Team. Came in to…read morefigure out how my tire got flat after just getting it filled a few days prior and I couldn't find an issue with my tire so I decided to get it filled again with air. They found the leak and replaced the lining free of charge! Im extremely grateful for the assistance today since this is my only form of transportation to work following an accident that totaled my car. Thank you , Sierra Cyclesmith

So I went a couple weeks ago had to get a new tube for my son's tire . Was greeted immediately as I…read morewalked in and Carli helped with my tire needs. Was able to get a tube and air all done within 15mins. Also I have a bike that I need to bring in and had a question on pricing to do maintenance and she was able to explain and show me my different options . I will soon be bringing my bike in for tuning and maintenance. . Very nice store tons of bikes and gear too . Great shop . Will be back Enjoy !!!!

Used this service before and they did a good job on fixing my treadmill. However I have needed…read moremaintenance repairs and when I try to contact them again I get no answer on the phone and they don't return my calls at all. Not reliable

I love writing reviews when they are easy to do.. There are few techs in San Jose and none of them…read morewanted to service my machine and made me feel like I wasn't worth their time, they kept giving me outrageous quotes without even looking at it. I got a hold of Alex and he was ready, willing and able to drive down to my area and help me get my machine up and running. He was on time, super professional, courteous and thorough. I definitely will use him again if my elliptical starts acting up again. I like young business men who have a lot of integrity to care about customers. Cheers to you Alex.

This was my very first time looking up a bicycle shop because my step son's bike needed a new tube…read moreand tire. There's so many options on Yelp, I just went for this one. This is up where Bonanza is and I live down in South Reno. Silly me, I know. Results, they didn't call me when they have finished. I had to call them and it was nearly late afternoon when I had dropped it off early because they said they can finish it early. My stepson was eager to get his bike back. All I wanted was to be informed that it was done, that's all. Pricing itself was pretty fair. They changed his tires into a dirt tire which was awesome so now he has hybrid tires! Even tough it's a kid bike, labor counts so Thankyou for the awesome job! The owner is really friendly and his staffs too. (During this time, all wore their masks. That's always a plus.)

Knowledgeable, thorough, personal service. Repairs bikes for the love of it. My son found this shop…read moreand has been very pleased with the repairs done, and the fact that the owner doesn't try to sell him things he doesn't need.

I went here looking for a bike lock and got a nice one at a fair price. I then mentioned I could…read morealso use some petals with a toe cage and he went out back and brought out a pair of them used, so they would be even more inexpensive. . . They were a solid pair from a road bicycle that appear to have a sealed bearing, which is quality for certain. He also gave me some tips for a long bike tour that I was about to undertake. He was very honest and candid with me and didn't try to sell me anything that I didn't need, even though I asked him specifically what he would recommend to me. He mentioned the shop is largely for the community and is a charity of sorts. When I was there they had an open bike repair center - where you are free to use the tools they have to fix your bicycle. There were a number of children there taking advantage of this free service offered. A great place to stop by if you are on a tour and could use some parts/components cheap, need to use the tools or gain some insight from the workers there.

These guys were incredible! Knowledgeable and kind and set my whole family up with great bikes!!read more

Freelap has been a great place to get work done ever since I walked in for the first time and met…read moreone of the owners. I brought in a new wheelset and a bike that was new to me, and they got everything set up with new tubes and tires. The price was even better than I expected. I've recommended the shop to a few friends, and they've brought their bikes in as well. If you're looking for a great local bike shop, definitely give them a shot.

I stopped in to check it out! super friendly, chill space,…read moregroup-rides on Friday 6pm?, repair services, and really sweet, looking bikes. Happy to have a new local repair shop I can ride too.