I bought a desktop and a monitor and they are amazing quality and work amazing and gives fair…read moreprices on everything and has a good selection of pc's and more highly recommend

Bought a computer they were selling on Amazon that was supposed to have a 500 GB hard drive and 8gb…read moreof ram. Opened the case and it had a 160gb HD and 4gb of ram. Complete BS

I had an "emergency" the other day with my computer. I went to the computer cave and I was…read moreincredibly impressed. It's a professional shop who bend over backwards to help. My problem was an emergency for me only. Dave was the person who helped me and he fixed my problem quickly, professionally and with good humor. Like I told him...all of my computer issues go to Computer Cave from now on. jay

Have an older laptop. Hard drive died. Thought I lost everything. They replaced the hard drive and…read morerestored EVERYTHING! Works perfectly! Fair, honest, fast and top-quality work. Life savers. Only problem I have - they deserve more than 5 stars!

Pro Mac service experience has been consistently outstanding! To had two recent services. I was…read morecompletely impressed! Their process is excellent. The servicemen are exceptionally knowledgeable and passionate. I referred several customers. thank you!

Had to threaten them with a small claims court case because it took them 5 months to get me my…read morelaptop back. Not to mention they had to BUY me a brand new laptop because they not only failed to fix my original laptop they BROKE my original laptop even more then what it was. I originally went in for a broken USB drive. Recived my original laptop in 2 peices and was informed that it no longer turns on. Also when I went to sue the company I also did some research and found out the company (From when I looked in may 2026) did not renew there business license.

I have used 2000 Net Computers since before the year 2000. Mike leads a team that has helped me…read moreout many times. They have been there during computer crashes with quick fixes at reasonable prices ( and calming words). They set up wireless network when that was a new thing, and have continued to help us with updates. Mike has built computers for my business and home, and built a state of the art gaming computer for my son. They always know the current state of computing, making recommendations when asked for upgrades to speed up computers that have slowed over time. They have repaired computers of ours from Dell, HP, and custom computers built by them. He has always been able to figure out the problem, from simple to very complex. I would highly recommend 2000 Net Computers for anything you might need. They can do repairs at their office or, like for our network issues, have come to our office. They are extremely knowledgable, fast, honest, and reasonably priced. It would be nice if more businesses were run like 2000 Net Computers. I would never consider going anywhere else.

Mike was incredibly helpful and knowledgeable. I really appreciated all of the suggestions and tips…read morehe offered. Excellent customer service experience and I will certainly be a repeat customer in the future as this specific need arises.

This is from January 2024:…read more On their website tailoreddata.com, they mention free quotes, while recognizing their 30+ years in business and positive reviews. I took in my hard drive and explained my issue to David and how disappointed that the place I took it to originally, weren't able to recover my data. He said it would take 3-5 business days. Feeling that there was a chance in fixing my computer, I asked if I could pay now (which was $150) and left. David calls shortly after to ask questions regarding the hard drive. I'm put on hold so he could talk to the tech guy (whom I never saw, but assumed he was in back). David then told me it couldn't be fixed based on their diagnosis. I come back thinking I'd be refunded, since I paid to what I thought was towards the repair. When confronted, David apologized and shrugged it off, admitting he forgot to mention it. I would've asked to speak to someone else, but a customer was there and I don't like causing scenes. Not only did I pay $150 for a quote advertised as free, they took all of 20 minutes to diagnose something I already knew that it wasn't likely to be fixed. I decided to send an e-mail questioning this.. The following are selected parts of the replies by Kevin the owner: Our website: www.tailoreddata.com does not say anything about free quotes. Even on computer repair jobs, we don't do free quotes. We haven't done them in over 20 years. We should have given you a reference to a couple of companies that can recover your data as you are correct, all data can be recovered unless it has been physically modified. Escalating the complaint is your choice. Nothing to do with being mad or angry. People can have disagreements without anger. I feel that you are nitpicking on this "quote" thing. We quote the obvious fix. If you brought in a phone with a broken screen, we quote you the cost of replacing the screen. If you bring in a laptop with a virus, we quote the cost of removing the virus. We don't do the job and then issue a quote. If you were told the amount for the job, that is a quote. _____________________________________ I've never had any major computer issues that I couldn't fix until now. I didn't know how serious data recovery could be at times. I came in for a second opinion, because of your years in business and positive reviews. All I asked was if my hard drive could be recovered. Instead, I feel taken advantage of paying $150 for what I thought would be toward the repair. I never asked them to fix it. My point is the website says free quotes. If they no longer do them, why is it still on the website? It bothers me that a 30 year old business that admitted their mistake, would risk a negative review, instead of attempting to resolve the issue.

took my computer for repairs, they made me pay for parts and labor when i finally got the call…read moreback telling me my pc was "fixed" i took it home just to realize it had the same issue then took it back to their shop and had to pay another 100 and they did nothing, 20 days later went back again with the same issue and they want me to pay more money when they never fixed my computer and i spent $600, dont give these bastards any money untill you got your thing fix

The owner/manager was super pleasant and helpful. When she realized my headphones could possibly be…read morerepaired locally at another shop she didn't hesitate...

Apple quoted me ridiculously high price just to "fix" my computer that was never broken. Apple also…read morenever mentioned the dormancy issue that can happen when their devices sit unused (which is exactly what happened to mine). Thankfully, Computerology in Richmond diagnosed and fixed it without the Apple price tag. They're Apple-certified, honest, and way more transparent.

I actually took a personal computer there for repairs and found out that they are not a repair shop…read morefor single computers but for corporate generated businesses, however it was an experience and adventures so I have to score them high on my ratings since my name is Simmons to thank you

Do you remember good customer service? Well, I do and so do the employees at Simmons Computer…read moreSolutions. Good customer service, begins with hospitable communications with potential customers. I didn't actually buy anything, but their positive and helpful attitude, never wavered. Many people learn how to treat others, from their home. There is an old saying, "they have good home training", and the employees at Simmons certainly do. Thank you Dave for representing your people well

I've been here a few times over the course of several years. Each technician is quick and…read morepersonable!

not trying to leave a negative impact on here because the first time i brought my pc up a few years…read moreago service quick and smooth took them less that 3 days but now in today i brought my pc that i just wanted to upgrade and took about a month of no progress so i recommend not to bring in a desktop to be build by them