I bought a massage Inada chair, six years ago at Teletron in Stanton, along with the insurance. I rarely use it, maybe once a year. The massage chair has always been covered with protective fabric. Recently we begin to use it, we notice the leather has already disintegrated at several spots. We called Teletron for service since we bought insurance for extra warranty. They didn't respond to our call and not honoring the extra warranty we have purchased. We reached out the original manufacturer Inada with both international calls and emails. No response. We bought Inada massage for total of $10k. Obviously we have been scammed for defective product and deceived by Teletron for extra warranty. Please be warned by deceptive sale tactics of Teletron, based on our horrible experience with Teletron. Do not buy anything in Teletron!!! read more

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I am extremely disappointed with the service and customer treatment at TELETRON - 13818 Brookhurst St, Garden Grove, CA. On April 17, 2025, I visited this location to purchase a BIOMAT QUEEN mattress. Before making the payment, I asked very clearly about their return policy. Both the owner, Mr. Huy, and his staff assured me: "Don't worry. If you're not satisfied within 14 days, just bring it back and we'll give you a full 100% refund. After 14 days, you can contact the manufacturer directly. But this is a high-quality product, and it sells very fast, so you won't have any problems." Because of that assurance, I decided to make the purchase. However, after paying, I never received any confirmation email or shipping information, as I had been promised. After several days with no updates, I returned to the store on April 20 to ask about my order. They told me it was delayed due to the holiday and assured me they would follow up. On April 21, I finally received an email saying the mattress would be delivered on Friday, April 25. But that night, when I opened the package and used the mattress, I discovered it was defective - the heating function was malfunctioning, causing extreme heat on my back, which made it impossible to sleep. On April 29, I returned to the store to report the issue and request a refund. Instead of showing any concern or support, the manager, Jimmy, was dismissive and even aggressive, refusing to refund me simply because the product had been opened - despite it being clearly defective. When I asked to speak with the owner, Mr. Huy, again, he told me: "I'm no longer in charge - the manager decides now," and then refused to come downstairs to speak with me. I feel misled and taken advantage of. I'm sharing my experience not to cause conflict, but to warn other customers to be extremely careful when shopping at TELETRON, especially at 13818 Brookhurst St, Garden Grove, CA. They made big promises before the sale, but once there's a problem, they ignore the customer and take no responsibility. I truly hope the store will reconsider how they treat customers in the future. If you're thinking about buying from this store, please be cautious and don't make the same mistake I did. read more

People, please don't go to Teletron buy anything, all they sell like defective items, I bought a rice cooker , the lid doesn't work properly, I brought it to them, it took two months to fixed it, that's bull shit. They don't respected customer. Hopefully in the future the company go bankruptcy, if no one buy anything that my wishes. Höi nhüng nguòi thân thuong, dung bao giò lai mua dô Teletron. Vi ho bán dô hu không à. Tôi mua nôi com diên bi hur, dem lai sua hêt hai thang, ban sē läm gi trong hai thang không có com? Toi hy vong moi nguöi dung ung hô Teletron. Hy vọng tiệm bị đóng cửa Các bạn có thể vô website BUSINESS CONSUMER ALLIANCE for help I will take them to small claim court for return my money , because it still had same problem, defective items no body like it . They didn't fix it when I got home check it read more

Teletron - The lid doesn't close properly - Electronics Near Me - Stanton, California

If you want third World business then come here. Make sure can be return . Take a hassle to return. Mostly store denied return

Trên phương diện phục vụ khách hàng của công ty, tôi đánh giá là excellence. Tôi rất hài lòng. Về chiếc ghế massage nầy qua trải nghiệm tôi thấy giúp ích nhiều cho sức khoẻ. Sau khi nằm vào buổi tối ngủ rất ngon giấc, đặc biệt bà xã tôi đã giảm được đau lưng đáng kể. Tôi nghĩ nằm đều đặn chắc sẽ hết đau luôn. Tôi đánh giá chất lương cao. Vương Tịnh - Thành Phố Seattle, Tiểu Bang Washington read more

It's a wonder how they're still in business with their terrible service. Came in to look for massage chairs. Asked to try it & the lady stared us down and asked rudely, "Who are you buying this for?" She didn't say it bc she cared, more like suspiciously. Lady, I don't need to tell you. If you go, be prepared to be treated like you're a bother (at best). The employees are lurking around like hawks. read more

If you do a search for "Teletron" in Orange County, on Yelp, a few things come up. At first you see that there's two Teletrons, both at the same address. So I'm guessing that this one has had such bad reviews, that they didn't claim this one, and started a new one! Oh my god, so smart. (Don't worry, I made a review at the new one too) Too bad their businesses practices didn't change with their Yelp fresh start. If I could give negative stars, I would. My family bought what they were told was a "leather" Max West couch set which was on sale. The material on the couches and the price of the couches ($1,599 reduced sale price), would fool most people into thinking that they were indeed leather as they were explicitly told. The furniture set had a one year warranty. After a few months past a year, the furniture started flaking and exposing the fabric underneath the outermost, leather looking layer. Definitely not leather, not even close. We contacted the store and even the manufacturer (we're sure the manufacturer is in on this scam as the couches last just long enough to expire the warranty). Their only helpful response was to tell us to contact the other (the store told us to contact the manufacturer and vice versa). On top of all of this, my parents were told that delivery would be free, but looking upon the receipt again, there was a $100 "SVC-Service" charge that was snuck into the billing. What that service was, we have no idea. Teletron and Max West furniture, not once. Do not go here, you will be taken advantage of at every turn possible. read more

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I bought the machine Dr Fuji Cyber Body slimmer in March 2023 $4348.91 finance with synchrony Bank . From day one the machine already made loud noises so I called Teletron and they told me to try their machine but their machine was ok so they gave me the phone number of manufacturer to fix for and I waiting about 2 months and the Chinese lady came to my house , I turned on the machine for her and she said to change for me the another machine, while talking to her I found out the machine was China product but they put the label Japan product then I called Teletron store and the worker told me that Chinese lady was the owner of that machine, I told him I bought Japanese product not Chinese product, this store lied to customers and I want to return the machine I brought the machine to the store to return it but they told me to take the machine with me they said NO RETURN. I just want whoever consider buying the product from Teletron be careful NO RETURN read more

This is a typical crooked store that does not strive on customer service or honesty. They sold us small car vac and won't even power up. And they won't take it back! WTF kind of store is that.. IF YOU READ ALL OF THESE REVIEWS, GET A HINT!!! read more

@yelp - Can we have the option for ZERO stars? Or to flag a business. I cancel a $18,000 purchase well within 3 days. It has been a month now and they haven't refund to my credit card account. I'm not sure why is it so difficult for a business like this to issue a refund. I DON'T RECOMMEND THIS STORE. read more

@yelp can we have the option for _zero_ stars? Where to begin.... This store is extremely problematic and shady on many fronts. We excitedly purchased a $2.5k+ kimchi fridge. During our first months using it, we found that it wasn't even operable as a fridge so we reached out to Teletron and Dimchae, the manufacturer. They said the issue may be the kimchi ingredients we were using. Naively we agreed to try again with better kimchi ingredients and even tried to get the gas replaced with our own money (because there's no way the issue is with a brand new appliance we purchased from a known store, right?) Still, an inoperable fridge. Dimchae said that we need to deal with any issues with the seller (Teletron) and were unable to address any issues or questions with the product. To top it off, during our communication with Teletron, every employee we've spoken to was extremely RUDE, unhelpful, and dismissive from the start. I can't help but think they're intentionally running a fraudulent operation. tl;dr I used to be excited about this store but selling faulty products and their horrid customer service should be illegal. read more

First time customer,bought an AC unit return policy is 7 day I'll bring back 3 days later to return it won't let me return because, they said it's an open box never see that kind of policy it's a SCAM PLACE they take your money and they won't let you return it read more

I will never go back this kind of showroom! No body come to say hi with me!and I have to call them, after that a woman with no experience in electronics and appliances come to serve me!! I ask 55 " Smart Tv she told me ran out, I asked 65" she told me everything ran out, and come back on the next Friday!!but I heard on the radio that they have a big promotion within 10 years for now!! Extremely Scam Company Afternoon, 1st August 2018 at 6pm read more

Poor customer service---- They lost $10k deal because they cannot wait 2 days for verifying name with bank. They delivered the massage chair to our house after 3 weeks since we had got approved from bank for financing. The chair came in sealed box, they unboxed and installed at our house. Everything was perfect, our family enjoyed it. However the excitement only last 45 minutes. They called and said they needed to verify our name with the bank, but it's afternoon Friday late, so bank closed. I told them I will call the bank early morning Monday so they can get the money. Simple like that. Plus, we already provided our information, we ran credit check. But no, they demanded to take the chair back right away, without boxes or cover it. They are so shady, keep saying it's not a big deal for them to take the chair back and bring again after verifying by bank. Who can guarantee that nothing will happen during the weekend with the chair? How about our experience with the chair, our parent's excitement? It's a big deal to us. I decided to cancel the chair, they kept saying sorry and offer a gift which is 2 year warranty for the chair. Who the heck need extra 2 years warranty? We agreed to get the 10k massage chair so we expected not to have any problems to apply the warranty. Anyway, they called my mom again to convince her keep get it. But we all already lost interesting in the chair. I felt so bad for the delivery guys as well, we informed them we stay on second floor, so they should had sent 4 guys to carry the chair upstair, but they only sent 2 guys to save their money. read more

Bought a 2-1 air fryer and halogen oven for $80 made in Taiwan. Staff was friendly. If you don't like your product though, you can exchange it. No returns read more

Teletron - Electronics Near Me - Stanton, California

I would not recommend this place. They false advertise people with Japanese electronics products but these are actually Chinese imitations. You have to pay careful attention on the labels or you may end up paying more for third rated products. Their salespeople are liars. Would never return to this place again! read more

Teletron - Tiger Corporation in Osaka, Japan? - Electronics Near Me - Stanton, California

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I found this electronics dealer on the digital Korean shopping channel (44.3) where as in all their commercials, they feature a white haired gentleman who is way too excited about everything he he showcases on TV - an over-priced Korean version of the Juiceman, beauty creams, stylish purses, herbs and of course consumer electronics. Checking out a 2-door refridgerator with stainless steel finish, this guy appears to be nearly to the point of orgasm. In the Teletron infomercial, they feature an LG 42" LCD for $588...I don't understand Korean, but the numbers were in front of my face so I had to go!! It's in the same plaza as Freshia, Dennys, Del Taco, etc...Great, now we both know where it is!! So, you walk in and at ther door, there are $3 karaoke DVDs...Do they have all my favorite KPop jams like U R Man or Kara's Rock U Body - I Say! Next you find kitchen electronics like hotpots, melodious rice cookers and a Korean version of the Magic Bullet, refridgerators, even furniture(couches)...and there they were...TV's!! Pricing was reasonable, but there was no LG for $588 :( Also missing was a sales staff that wanted to talk to me...as they closed deals with the locals, they packed up floor samples and were selling those. I don't know, I couldn't get anyone to talk to me...Time to go! read more

Don't waste your time. I went here last year to see some of their wonderful deals on their TV's as advertised in the local TV ads. When I entered, all the salespeople tried to avoid me. Probably because I'm a big ass Asian with prison tattoos all over my face and arms. I bum rush a Korean salesperson and he never made eye contact with me. He kept looking at my size 14 shoes and kept telling me to go to Costco to buy a TV. I told him Costco has really crappy products and I prefer the TV's at his store, but after 10 minutes of arguing, he was able to convince me to go to Costco. To this very day, I couldn't figure out what exactly happened last summer at Teletron. But, after reading these reviews on Yelp I was finally able to figure it out. LOL. I have been laughing for the past hour. I realized the salesman knew they sold faulty products and he didn't want me to come back upset and possibly killing his entire family. Of course I would never do such a thing, but I guess he had other thoughts. On a side note, the reviews on here are very sad as I read them. Being an Asian myself, it breaks my heart to see Asians ripping off other Asians. Especially the elderly and the non-English speaking community. I hope the employees grow a conscience one of these days and all quit in protest. read more

All of the NEGATIVE reviews are 100% CORRECT!!! I would love to give them zero star if that option was possible. The one positive review is probably them trying to balance out the terrible ratings that they so deserve. Our first experience was when my family was in need of a new refrigerator. They acknowledged us right away because we were interested in an expensive appliance. The salesman got us in his trap and successfully got us to purchase the more expensive fridge that we can live without. If you do go here for big appliances, be careful and don't fall for their tricks. This can happen to you too. So better yet, DO NOT GO HERE AT ALL!!! Our next experience was when we came back for a food processor. A much smaller and cheaper appliance. We couldn't get any sales person to stay and talk to us for more than 10 seconds. They all seem like we were not good enough for them and I felt so disrespected. When we were looking at refrigerators, we got all of their attention and we couldn't get rid of them if we wanted to talk among ourselves to decide which one we should get. And now no one would even talk to us long enough and they all seem to give us dirty looks. So take my advice and many other people and don't even waste your time at this place, let alone your hard earn money. The sales people are rude and disrespectful. They only look at you as dollar signs as to how much of a commission you can get them. I will not even go into how unprofessional the manager is at this place. He is actually worse than his employees in every aspect. He will actually make a bad situation into a nightmare. AVOID dealing with the manager if you can. Bottom line: Save your money from their crappy and expensive appliances. And save your sanity by not stepping foot into this store. read more

yup all the negative reviews are right! Total scam targeting old vietnamese and korean with very limited english.... sad! ripping off your own elderly... I went to this place after seeing an ad on new paper. All the sale items are dispilay models only one avaialbe with missing parts. Their scam was too obvious for young folks like us... ha! read more

From my personal experience with the sales manager and return policy at Teletron, I can honestly say that you should avoid this place at all cost. For those of you that have had the misfortune of doing business with this place, here are some tips as to how I have been dealing with them. If you truly feel like you've been cheated, please file a claim at the California department of Justice, the better business bureau , or file a chargeback complaint with the credit company associated with your purchase at the store. http://oag.ca.gov/contact/consumer-complaint-against-business-or-company https://www.bbb.org/consumer-complaints/file-a-complaint/get-started People need to know that the way this company does business is not right. From my experience, it seems like they prey primarily on Vietnamese and Korean people around the area that may or may not speak/read English. Their customer service is abysmal, sneaky, and combative. They have a no return policy yet do not display or disclose such a policy until the transaction is complete and in my case, during an attempt of a return. Even if a product is defective, Teletron will refuse the return. They will use any tactic to deter you from pursuing a refund. Once more please DO NOT SHOP HERE and please let any non-english speaking people you know not to do so as well. This store preys on people who lack understanding of the English language, the law, and their inability to follow through with small claims court. read more

Imported old review - Duplicate page. "Do not go here! The people are liars and try to trick you. Just don't period." Now for the updated review. These guys are downright shady. My first experience there was my last. My family was in to purchase a massage chair for $8,000 thing is they claimed that the warranty would be invalid if sold under a certain price. Avoid doing business here, they do not really give a shit about you, only about how FAT your wallet is and how STUPID you are. read more

I don't often hope ill things on people, but I do hope this poor excuse of a store goes out of business. Blatant scammers, like others have asserted. They prey on old asian folks with limited English selling crappy food processors that break after a few uses, tons of antennas that don't work as they claim, etc etc etc. My dad was a victim of their scams but no more! Last straw was the inada chair that malfunctioned within days of purchase, followed by poor, pathetic customer service...after ONE entire month were we able to get someone to come fix it. The chair isn't even all that great. DON'T GO HERE!!!!!!!!!!!!!!!!!!!!!! AND CONVINCE YOUR (SOMETIMES STUBBORN) ASIAN PARENTS AND GRANDPARENTS TO STAY AWAY TOO! AND TURN OFF THE TV AND RADIO WHEN THEIR STUPID, DECEIVING ADs COME ON. read more

Do not come here. They sell defective items and get very defensive if you tell them. We bought a washer and drying from here. The washer started leaking on the bottom. We told them there was a leak and they said its not their problem and they cannot help us. Avoid this place at all cost. You can get cheaper electronics and home goods at a sears compared to this place. Pretty unethical people and useless people working here. read more

I purchased Samsung 55" LED TV on labor day and I saved about $500.00 than regular price. These TV were on sale. The TV was all out when we got there and had to come again to pick it up. The TV is so great & clear compare to any other brand. This is my 2 nd time purchasing TV and all TV works perfectly. I even purcased 17 cu refrigerator for very good price. I will visit to Teletron again. Saved money & product is good quality read more

They sell used items! Lying scumbags! Omg im so mad!! Stay away!! It's disgusting how they sell used handspin cleaners the parts are sticky and nasty! read more

Teletron - Used and sticky Handspin Cleaner sold by these liar idiots - Electronics Near Me - Stanton, California

Don t ever go to that store,bunch of scams. They advertised one item, but sell much lower quality one. When I pointed out this issue to the manager, he became very rude. read more

High end furniture store. Mattress made in Italy. Massage chair made in Japan. They have a lot of location in the United States.

Luxury furniture store. Worth the price for their merchandise. Highly recommend people that are looking for high end furniture at your house. read more

This store scams people. My mom bought a massage chair from them for more than $10,000. We paid them already and they promised the chair in 3-4 weeks. We waited for 2 months and did not hear anything. They are going bankrupt and trying to scam us. Do Not shop here. The store mark up the price by 4 times and the customer service is garbage read more

I will never be coming back here again. I agree with DeAnn, they are definitely liars and don't care much about the customers at this store. My mom saw something she wanted to buy here at what she thought was a very cheap price in an ad that had been running in the Chinese newspaper since Mother's Day.. mind you that was almost two months ago. So we went today, and the store was relatively busy. I looked around, but didn't really see anything that was a "deal".. things seemed to be listed for MSRP which is pretty expensive to begin with. We found the item.. and then was told by a salesperson that it wasn't on sale for $50 like my mom thought. Rather, it was the TOASTER that was NEXT TO the rice cooker which was on sale for $50. So my mom pulls out her ad, and it's pretty obvious that the store is trying to mislead you into thinking that this $100 rice cooker has been discounted to $50, as both the rice cooker and the toaster are placed together in the same box with a HUGE price marker that just screams $49.99. But no, the saleswoman says, they're two separate items with two separate prices and tries to place the blame on the newspaper which she said did the layout of the ad for them. My mom asks to speak to the manager but nobody wants to take the responsibility. Finally we get pointed to someone and when we talk to him he spews the same crap as the saleswoman and says that they have already called to complain to the newspaper. Yeah, right. That's why the ad has been running the same way for almost two full months. He says there's no way the rice cooker could sell for fifty bucks. I say that the ad is misleading, and right below the rice cooker next to the huge price advertisement is written in Chinese "special grand opening price." I hardly think selling something for MSRP (actually, a little more than my mom has seen at other Chinese retailers) is a "special price". Long story short, it didn't get us anywhere to point out their mistake. The manager was very rude and told us that he had so much business, he didn't need us to be there and we needed to get out of the store because he didn't want to see us anymore. Unfortunately that was the last of the BS I could take and I couldn't help dropping an F bomb and flipping him the bird before leaving. read more

just like the previous yelped Angela T quoted "DO NOT SHOP HERE!!!!....." if only i read her reviews earlier, then i won't have to waste about 2 hours of my time. they also broadcasted false advertisement on the asian channels. they claim that a 26 inch flat screen tv is "ONLY 86$" when we showed up for the 4 day thanksgiving sale, there were huge lines. You have to wait for about 30-50 minutes to get into the store to realized you are tricked. When i was looking for the 86$ tv, which seems so unbelievably cheap, there wasn't any. later we noticed the sign said "86$/month" for finance. uh... if you say "ONLY 86$" is different from "ONLY 86$/month for finance". very very different. they sell these cheap little radios for like 7 bucks, i saw cheap little radios for 1 buck at the dollar store. i think they are a rip off. with the sales they had, the stuff is slightly cheaper by like 10-40 bucks at most. i honestly think they jack up the price to get that sales price like most shady business do. these people are liars, so don't even bother waste your gas going there. dont' even look or listen to the advertisement, because its a waste of energy from the food you ate. read more

They sell you defective products and doesn't allow returns or exchange. DO NOT SHOP HERE

To add a note to the other reviews. If you are white do not go. When I walk in there they just look and offer no help.

If there is any negative stars, I would put 5 to them. Don't waste your time on them! Don't listen to their fake ads. They are just a bunch of liars and craps. The one who wrote a 5-star review, I doubt that she has some kind of relationship to this store. read more

Scam,customers service fuckup attitude,I let everyone no don't go there.you buy stuff there they don't let you return and tell me me go see my lawyer.Really ???i do going read more

DO NOT GO TO this Store unless u want super shitty service. I went into the store Christmas Eve looking for a rice cooker and water boiler. I circled the rice cooker area for about 10 minutes without any assistance while their reps are standing around chit chatting. Since no one offer any help, I went up to one of their salesperson to ask if a particular cooker was in stock. He said "no, that's it" the salesperson didn't offer any other model or ask if I needed anything else but instead he just walked away. I let it go cause it's an Asian place so good service is not expected. So I found a water boiler I wanted and proceeded to the register. The cashier rang up my transaction without saying anything to me. I asked her a general question and she said I should ask the rep cause she didn't know. Without saying thank you or anything, the cashier just look at me as I walked out the store. I come from a retail background so customer service is a big deal too me. DO NOT COME TO THIS PLACE!!! read more

TELETRON business place are here to scam old folk money, which whom does not speaking English well to read the financial paper work. My mother went there for a massage "Inada chair", it's cheap, she didn't have enough money so she open 2 credit cards, the result was the bill come home before she get the massage chair. That is not how it works, by law the merchandise deliver and then the bill will come after that not bill customer a month early. After a heated argument,tHEIR SALE REP. HAVE NO RESPECT FOR CUSTOMERS, THEY ONLY WANT YOUR MONEY, MONEY!!! tHE SAD PART WAS THEIR MANAGER DEFENDED THEIR BAD BEHAVIOR... This is a quote from other review: " they don't respect people in general?), the MANAGER came and actually said the following:"Get out of here. I don't care if you come back; I don't need customer to come back! Buy!" DO NOT SHOP HERE!!!!!!!! THIS PLACE IS DISHONEST AND I WOULD SAY THEY ARE DOWNRIGHT CRIMINALS! LIARS!!! read more

Please do yourself a favor, do not even go near this place. All the negative ratings are 100% true. Numbers don't lie, these people target Asians and prey on them. The salesman lies to make a sale. This place should be on the news. It is unfortunate that average people don't have money to sue. I guess that is the reason why Teletron continues to cheat and robs people. They are downright unethical and shameful. Somebody needs to shut them down. We made a big mistake and bought the INADA massage chair. It is an overpriced total garbage. Got a defective unit but Teletron and INADA denied their written 14 day exchange policy by claiming nothing is wrong with the chair. They later replaced the parts on multiple different occasions but refused to replace it as they had first promised. The piece of crap still doesn't work. STAY AWAY from this place. read more

Do not go there they chat worser than used car dealer. They said sale bur products are terrible. Always damaged from return. STOP STOP STOP H O SOMEWHERE ELSE SAVE YOUR MONEY AND HEADACHES read more