I had a Compressor issue, (just at the start of a triple-digit week). My Home warranty company…read moreused ULTRA Heating & A/C. Ultra contacted me within the hour, and scheduled me the next day. Their technician, Victor was excellent. Punctual, well informed and professional.

Extremely disappointing experience with Ultra Heating & Cooling through American Home Shield…read more The first technician came out and said the system was iced over and that he couldn't properly evaluate it. I understood that. However, even after I explained that we have an infant at home and were without adequate cooling in the Las Vegas heat, it took another three days for him to return. When he finally came back, he gave me very little explanation of what he had actually checked or what was wrong. I was told there was "physical damage," the refrigerant looked low, valves might be leaking, and that they needed authorization from the home warranty company. Then I was told it could take another one to two weeks. He did not take the time to clearly explain the diagnosis or investigate other possible causes with me. He was not FRIENDLY at all !!!! I finally called my own HVAC technician. The difference was remarkable. He spent at least an hour thoroughly checking the system, including the wiring and refrigerant/cooling levels. He discovered that wires were disconnected, corrected the wiring issue, checked the rest of the system, and the unit is now working properly. That is what makes this experience so frustrating. I was being prepared to wait another one to two weeks for warranty authorization and possible repairs, while another technician took the time to actually troubleshoot the system and got it working. This was a waste of time and money, and the lack of communication, thoroughness, and urgency was unacceptable. American Home Shield should be ashamed of the level of service provided by a contractor representing them. When a family with an infant is without adequate cooling in Las Vegas, they deserve a technician who will thoroughly investigate the problem--not simply leave them waiting another week or two without even clearly explaining what is happening.

My home warranty company sent them out to get a second opinion after the first company they sent…read moreclaimed that my AC stopped working due to negligence of not being serviced/kept clean which he said is not a covered repair from the warranty company. Mind you this is a 32 year old unit and we just bought the house last year so it's not our fault that it was never cleaned or serviced prior to us buying (that's why you buy a warranty!). The first company Wave Heating & Air, gave me the run around and initially wouldn't even do anything to repair the unit, not even bothering to open it up to see if it was actually dirty as he claimed. The guy finally put in some freon and it worked for about an hour then quit working. I then had an outside technician to come out and clean/service my AC but that still didn't fix it and he couldn't figure out why it wasn't working. I called my warranty back and they called Wave Heating and Air back to send out again as a recall service and apparently the guy refused to come back out so they contacted a new vendor to come out. The second company said the soonest they could get me in was 2 days later (we were already on our 3rd day of no AC working in 110 degree Las Vegas heat) and we were supposed to be priority service because I have young children and my mother, a senior citizen, in the house. So I called warranty back again, and asked for a new vendor that would come out immediately. Here comes Raydan to the rescue. Not only did Jay, I presume to be the owner, come out on apparently his day off as he wasn't wearing a uniform and apologized for (I don't care just fix the AC!) but he was very knowledgeable. He spent time actually taking apart the unit and found the issue with some frayed coils or something (a non covered repaired). He told me he would contact warranty to see if they would cover it and they did and that was the problem with why it stopped working. He said the AC probably only had about 1-3 years left of life and then we would need a new unit. Jay saved us from dying of heat stroke in the house and saved us a lot of money from having to get a new AC right away. Thank you for your awesome service!!

If your home warranty company tries to send "Raydan Heating & Air Conditioning" to your home,…read moredemand another contractor immediately. My experience with this company during the peak of a Las Vegas summer was completely unacceptable and highly suspicious. Here are the facts of what happened: Shady Out-of-Pocket Charges: The technician--who I later found out is actually the owner, Jay Kan--told me a specific repair was not covered by my warranty. He made me personally Zelle him money for it out-of-pocket at a highly inflated price. When questioned, Jay flat-out lied to my face and claimed he was not the owner of the company. He Removed the Paid Part: When the initial repair didn't work and Jay had to return to my home, he secretly removed the exact part that I had just paid him for out-of-pocket! I only noticed it was missing after he left. Refusing to Refund: When I confronted him about taking the part, he made up an excuse about "forgetting" to put it back in. I had to aggressively fight with him over texts and phone calls just to get my money refunded for the part he walked away with. Hiding Behind a DBA & Invalid Licenses: Because of how unbelievably sketchy this experience was, I looked up his credentials. He operates on Yelp and Google under the DBA "Raydan Heating & Air Conditioning," but his actual legal registered entities in Nevada are RADDAN INC and RADDAN LLC. What I found under his legal business names was shocking: State of Nevada: At the time of my service, his business entities were not in good standing. According to the Secretary of State, "RADDAN INC" was listed in Default and "RADDAN LLC" was on Administrative Hold. City / Municipal Licensing: He recently tried to clean up his paperwork with the state by converting his entity, but his local municipal records still show his credentials are invalid. Official city records show RADDAN LLC has a license status of Inactive (Closed as of August 2025), and his new Multi-Jurisdictional Business License under RADDAN INC is already listed as Expired. Jurisdictional Violation: Because he does not hold a valid, active multi-jurisdictional license, and he does not hold individual, active business licenses for Las Vegas or Henderson, he is completely stripped of his legal authorization to pull permits or conduct business in those cities. Jay Kan took cash directly from me via Zelle while providing horrific service, lying about his role in the company, hiding his true corporate entity name, and operating with invalid credentials. Save yourself the time, money, and stress. Do not let this company into your home.

I highly recommend Stay Kool Mechanical for any HVAC needs in Las Vegas. After having an issue with…read moremy AC unit yesterday, their team responded quickly, arrived promptly, and had everything running again in no time. What impressed me most was their honesty, professionalism, and fair pricing -- quality service without spending a fortune. It's hard to find companies that are both reliable and affordable these days, and Stay Kool Mechanical exceeded my expectations. Excellent customer service from start to finish!

Quality service and great communication. Would very much reccomend. They get the job done!read more

EVM Heating and Cooling (Eddie) was fantastic and I highly recommend him for anyone who needs HVAC…read morework to be done. He was very responsive and super organized when scheduling our appointment. He also provides pricing upfront so you can compare and ensure you're getting a fair price. With over 20 years of experience, it really shows: Eddie arrived on time, clearly explained what he was going to do, and patiently answered all my questions. The maintenance and cleaning were done methodically and efficiently, and he made sure everything was spotless when he finished. He's very pleasant and friendly to work with, which made the visit even better. The entire process was smooth from start to finish: easy scheduling, timely "on my way" notifications, convenient credit card payment, and an official invoice emailed afterward.

Other known HVAC companies tried to lead us to hiring them to replace all of our duct work with…read moreestimates of $10,900 and higher. Eddie listened to us and corrected the airflow issues that was very reasonably priced for the work they did. We highly recommend EVM Heating and Cooling!!!

Aaron, VKD's technician, did an excellent job explaining to me the many things that another…read morecompany's HVAC installer did wrong when they replaced my old system just a month ago. I had problems with the new unit within a few days of the installation, and their technicians had to come over three different times within a week to get it running correctly. That made me suspicious of how well the furnace was installed, so I decided to have VKD, a highly rated HVAC installer, come to check it out. Jessica, the owner's empathetic wife who does the scheduling, set up an appointment for the next week. With pictures and a video Aaron took while examining the unit in the attic, he explained to me why the new system was not only installed and secured improperly, but where many of the connections were not even up to code. He even showed where there are a number of leaks. He told me that there were enough violations that I might want to file a lawsuit against the installers. I contacted the installer about this and they set up an appointment to reinstall the next day, only with a different, more experienced technician. Having read all the reviews of Vegas Knight & Day, and now having experienced the expertise of one of their technicians, I wish I would have known a month ago about this company. I would have gone with VKD when I decided to replace my system.

My a/c unit was having water pour out from my ceiling unit and it was on a Sunday. I called and…read morethey returned my call within 15 minutes and also sent a tech to my home to see what the problem was. He diagnosed the problem and did the repair. He cleaned everything up and was very professional. I would recommend this company if you have any problems with an a/c unit.

Beware!!!! This place will scam you and rip you off. Gave us quotes that way way above the normal…read morecost also said parts were broken that were totally fine. Make sure you get another quote from many companies. This company is a SCAM!!!!! BEWARE!!!

They are wonderful ! My thermostat went crazy and shut off last night !…read moreCalled them first thing in the morning and Martin was there by 12 noon . Problem was minor and fixed quickly. A special call out to Tesia, the dispatcher who was especially nice . I've used this company for maintenance service , but they really came thru when I had an issue !

Robert, the owner, came out in less than two hours to take a look at my AC unit, which I really…read moreappreciated, especially in this heat. Unfortunately, I found out that my system will need to be replaced, but Robert took the time to thoroughly walk me through everything and explain my options. He was incredibly personable, knowledgeable, and easy to talk to. You can tell he genuinely takes pride in his company and the work he does. What stood out most was how sincere and honest he was throughout the entire visit there was never any pressure, just straightforward information and a genuine desire to help. If you're looking for someone who is responsive, trustworthy, and truly cares about his customers, I would highly recommend Robert and his company.

I got home from work around 4:30, it was over 110 and my house was at 80. I called several…read morecompanies trying to find someone available same day. Robert, the owner, was at the house before 6 and by 7:30 we had cold air again. Robert was very personable and I feel like what I was charged was less than I was expecting for same-day, after-hours work. I have a A/C guy for life! Side note: Robert took a call from another customer and Robert helped him over the phone without trying to set up a service call or anything. He was happy to just help one of his customers on a hot day. I highly recommend Manrig Air!

Wrich is the BEST!! This is my third time using this company. I can't say enough about the quality…read moreof service that I Received. I wanna give a shout out to Josh he is awesome very detailed! Along with great customer, service skills! This is the AC company that we will always use. They have a great team of Caring and honest people!!

We been using Wrich now for 9 yrs No games just great service family owned Gus is a Class…read moreTech very respectfull