I scheduled an appointment for my daughter at this location, and while the booking process was…read morequick and easy and the front desk staff were friendly, that's where the positives ended. My daughter is 13, and I'm encouraging her independence, so when she preferred to go back alone, I waited in the lobby. The hygienist called her in, clearly aware I was her parent. After the cleaning, the dentist came in (walking right past me in the waiting area) to complete the exam and review the X-rays. It was determined my daughter had a cavity. At no point did either the hygienist or dentist speak with me directly. Instead, paperwork was handed off to the receptionist, who briefly told me my daughter would need to see a different dentist and gave a referral. That was the entirety of the communication. I chose not to follow their recommendation and instead sought care with another provider where communication was prioritized and we felt more supported. Clear communication is essential in healthcare, especially when treating children. Unfortunately, this office fell short. I would not recommend.

My three children love this office. We were sad when my daughter aged out of the pediatric…read moredentistry side. It does ease our mind to know they walk her over when her appointments are over, because my kid would sit right over there until I came to get her otherwise. So them walking her over makes her feel safe. Each visit we enjoy the personable exchanges we have with all team members. They are always friendly, informative and most of all very welcoming to the kids. My youngest son just started his dental appointments and I was. It sure how he'd do. I was pleasantly surprised at how well he did. They make the experience for kids go so easy. Timely, accommodating and a fun experience every time. We do miss seeing the beautiful bird they once had. I love coming here with my kids.

The staff are very friendly. My son likes the dentist and the staff. We will continue to go here…read moreuntil we move in the future.

We love Dr Aguto and his team! My kids actually look forward to going to the dentist because Dr…read moreAguto is so fun! They love choosing the flavor for their cleanings, and the Waldorf office is decorated in a really fun theme for the kids.

The staff can never get things right! I scheduled an appt with a specific doctor to keep things…read moreconsistent for my children, and everytime I come in there's a DIFFERENT doctor they try to push on you... When you correct them, and tell them it's not the right doctor, YOU are then treated like YOU did something wrong... In addition to that, they can't seem to keep good records because they are ALWAYS asking for my insurance card when theres been no changes. On top of this, they are always sooo rude!! The front desk people will be the reason this business fails.

I recently took my two year old here for her first cleaning. She previously had a cleaning at…read moreanother practice but this place was on my list to switch us too once we changed our dental insurance. I must say that I was very impressed and it met my expectations, and beyond. When we first walked in, the front desk reception sent us to two sinks in the back to wash our hands, as it is their practice for everyone to wash their hands upon entering and to also wears masks. We came around Christmas time and Santa was there taking free pictures with the children and the center was decorated festively. You can tell they really enjoy making the children happy and feel welcomed. There were children crying during their cleaning, but they have many strategies to attempt to calm them. For example, they painted my daughters nails during her cleaning to distract her. They also gave her a teddy bear to clean it's teeth. As well as even though she was not comfortable laying the normal way on the medical bed, and preferred to lay sideways, the dentist followed her and cleaned her teeth where ever she was calm and comfortable. The staff is also diverse culturally. There is a free parking lot out front with ample spaces. So far, I will be back and this will be our pediatric dentist.

I have nothing but great things to say about this place. We had to make a change from Fushion…read moredental as they no longer had a pediatric dentist and a quick google search brought me here. The facility is always clean and the staff is pleasant and accommodating. Their services are automated which makes it easier on me as a parent. You have the option of filling out intake forms from your phone before arrival as a well. They have iPads in the waiting area and are always playing the latest and greatest kid movies on their numerous screens. They even go as far as having screen above the service chairs and for kids that can be a bit finicky in the chair I'm sure this helps a great deal. The staff are always patient with my babies, more recently the kids had to get X-rays of their teeth and they're always so understanding of their inability to keep the guard in for the pictures. Going as far as to reassure them even when they're unable to get the X-rays needed. Thanks for helping me keep my kids mouths fresh guys :o).

I don't know why I keep coming here tbh. I called a week ago to get an emergency appointment,…read morestating multiple times how swollen my son's jaw was and how much pain he was in. I also mentioned that he is due to get a routine cleaning. Even after stressing the EMERGENCY part, the best they could offer was an appointment a week out. I ended up having to take him elsewhere to get the emergency addressed but we still came to this appointment thinking he would get the cleaning I also mentioned. We get there. Wait. Get taken to a room. Wait. She comes back and says there's paperwork for the cleaning. Why wasn't it given to me when we checked in? I brushed off that thought and go to the reception desk where I'm told they only scheduled him because I said it was an emergency and that we'd have to come back to get the cleaning. IN WHAT FUKKN WORLD WOULD ANYONE ALLOW THEIR CHILD TO SUFFER WITH TOOTHACHE PAIN FOR A FUKKN WEEK THO?!?! THE FACT THAT THAT WAS THE BEST THEY COULD OFFER TO AN EXISTING PATIENT IS BEYOND ME. This is why I wish they did confirmation calls or something because I could have cleared this up and found a different dentist for the cleaning if I knew my damn time would be wasted with them. But this is usually the case so I won't be taking my son back.

the care is amazing, friendly staff/ doctors i do recommend…read morethis awesome practice :)

I needed a local dentist that also offers services on Saturdays. I saw this practice had stellar…read morereviews as well. Their customer service is excellent - friendly and very professional. Our son is young and wasn't a fan during his visit but they made us feel comfortable and provided great care.

Not sure what is going on with this facility, but they will set appointments for you without your…read moreconsent. I had to cancel appointments repeatedly that I explained I would NEVER set because they were not on my regularly scheduled day off, and that I would never be able to show up for them. I ALWAYS tell the staff that I will call to make an appointment. Then I get surprise text messages saying that I have an appointment on a certain day, that I then have to call and cancel. They dismissed my son for missed appointments, that they themselves scheduled!!!!!! Ridiculous.

My wife and I had been bringing our daughter to Smile Castle for a number of years and we never had…read morea problem until this last cleaning. We knew going in that my daughter was no longer covered by the state dental insurance but based on several other dental visits in the area we thought her out of pocket cost for a cleaning would be roughly $120-150. Without x-rays and only a cleaning and a flouride treatment the receptionist told us it would be $274. I asked her to explain how their service would be so much more than other providers and she said that was the price they charge. I pointed out a brochure for an insurance plan they have on display that costs less than what they are charging and she repeated that $274 was their charge for today. I asked to see the office manager who parroted the same thing as the receptionist and I additionally pointed out that most businesses will try to work with clients that pay out of pocket because the business has to pay for medical billing and then have to wait weeks to months before they get paid. Still didn't move the needle. We'd been going to Smile Castle for years and there was no attempt to work with us. I won't be going back and I think they fail to realize how insulting it is to nearly double the cost of other dental services in the area.

They are so gentle and kind with my child when we go there. They are comforting to me as the parent…read moreand make me feel at ease when my son is in their care. They are very detailed, and good at what they do. Highly recommend them as a local pediatric dentist.

Amazing pediatric dentist! As a military family we have moved around and he is by far one of the…read morebest!

I had 4 crowns done great staff everyone was so nice.. The helping staf was the best ever Im 73…read moreso i have seen alot of Dentists and this office is the best ever

Dr.Johnson is an awesome dentist with a very professional staff. Dr. Johnson and the staff were so…read morecaring and professional as they listened to the patients needs. I would highly recommend Dr. Johnson and his office to my friends and family. Thank you Dr. Christian Johnson and staff for the wonderful work that you have professional provided for me. I can not thank you enough for the wonderful job you have done with my teeth. Ms. Susan M. Ames Fort Washington, Maryland