My son loves Dr. Koterwas! His office has such an amazing atmosphere. Very affordable. We moved…read morehere from the Eastern Shore in December and this practice came highly recommended. They accommodate my tight schedule and always are on time for appointments.

AVOID ! Was given a…read morewritten quote for the remainder of my child's treatment for $4,290 and told that our medical insurance did not cover any part of that cost. Went and got a second estimate elsewhere - and that quote was $2,400, less the medical insurance portion that WAS valid, leaving us with a bill for just $720 But even more concerning was that the new orthodontist pointed out orthodontic issues that needed attention that were never in the treatment plan for my child at Koterwas. Needless to say, we went with option for much better care, for much less money, and with much nicer people.

I have been taking my Grandson there for several years now. His braces just came off and his teeth…read moreare beautiful. They were always very accommodating for appointments or any other issues that came up. I highly recommend this office!

From the owner: Dr. Rajaei is happy to serve the Southern Maryland community with exceptional orthodontic care. Dr…read more Rajaei and his qualified team is dedicated to producing excellent orthodontic results; making sure you will receive the highest level of care you deserve. Our state-of-the-art orthodontic treatments include traditional braces for patients of all ages and Invisalign® & Invisalign Teen® clear aligners. Your treatment can be fully customized to meet your individual lifestyle and needs. We are committed to help you achieve that beautiful, healthy smile you have always wanted in a fun, friendly and comfortable environment. Our practice is always welcoming new patients and offering 2 different locations for your convenience. Contact our office and schedule your consultation today..

One of the best dental experiences I've had (and I've had a lot)! RDH Rachel was super kind and…read moreeducational! Dr Yang was super patient with me and explained the process of my procedure in depth. All of my questions were answered and I wasn't made to feel like a bother. It's easy to get quick appointments and the front staff is super kind.

Very friendly and patient. The hygienist was very knowledgeable attentive to detail. The dentist…read morewas pleasant and straightforward regarding treatment plan.

I agree with the post from two years ago. "Free consultation" for three kids turned into a total…read moreof $1,200 insurrance claim for 3x dental diagnostics.

Beware! This office advertises free consultations. What they don't tell you is that they bill your…read moreinsurance for "records" after your free consultation. If your insurance plan has a limit for lifetime orthodontic care, it will be used up because of the free consultation. We got bit by this, and as a result, we have to pay $346 out of pocket for the "free" consultation. We went in for the free consultation, but chose to go with another orthodontist because this office was slow to return phone calls, not very helpful with questions, and not willing to submit to our insurance for a preauthorization, something other offices are typically happy to do. At no point did anyone at this office tell us that they would be billing insurance for a free consultation, but they did. A year later, my son is about to get his braces off, we get a call from our orthodontist (a different office in the area which I would unreservedly recommend). His lifetime limit for orthodontic care has been used up, and we owe $346 over what we thought we would owe. So, we wound up paying $346 for our "free" consultation with Dr. Lee. I called Dr. Lee's office to see if I could work this out. First I asked the receptionist if they billed insurance for the free consultation. I spoke with two different receptionists, and both said without hesitation that, no they did not bill insurance. When I pressed the matter, they had me speak with billing. Finally, billing said that they did charge insurance for "records." When I explained our situation, the billing rep told me that I should have had a better understanding of my benefits. When I mentioned that the receptionists had said that insurance was not charged for the consultation, she said that they didn't bill for the consultation, but for "records," and that I should have asked "the right questions." Really? I asked "Will you charge my insurance for the consultation?" and that wasn't the right question? She expects customers to know to ask, "Will you charge my insurance for records that you start during the free consultation?" Needless to say, this office is not interested in making this right. They have $346 from my insurance, which I wound up having to pay my current orthodontist. They have zero interest in helping us work this out with our insurance or our current orthodontist. Stay away! Like I said, not only did this office cheat us out of $346, but they are also slow to return phone calls and unhelpful with customers' questions. I can't recommend other orthodontists in the area by name, or I would, and don't fall into the trap we did: don't even go in for a "free" consultation. If you decide to go to a different orthodontist, you'll wind up paying $346 for that "free" consultation!

The front office staff needs training. No other way to put it. I called to reschedule an…read moreappointment and the person who answered the phone 1. MUMBLED the name of the office and then 2. Proceeded to put me on hold to 3. Finish typing out her work on the computer. I know because she didn't actually put me on hold, just threw the phone down and I heard all the typing. Then after 6+ minutes, she picked up the phone and hung it up... So I call back and had to give her all the information I just told her minutes before. " I am calling to reschedule my appt" her: "What is your name?" I give her my name... and then she says " ok, you're all set." Ma'am. We didn't reschedule anything yet. Pay attention to the customer calling on the phone and put your work to the side for a second. This happened every time I called, so then they gave the option of texting the office. Great! But they don't answer the text for days. You have to send multiple texts. Their ortho work is good but that front office staff needs customer service training. It's really bad.

I went for a consultation and still have of yet to receive a price list for treatment. Seems as if…read morethe front office works on their own time, not to mention one could be seen strolling on IG. It was my first time there and mored than likely I'll be taking my business elsewhere. Dr. Harmon was amazing but should seek staff that actually wants to work. When I go to my regular dentist they run my insurance while I was there and had a price list of my services by the end of my appointment. It took over a month just to get the consultation.

I have been going to Tidewater Dental for a while now. This is the first time that I have had an…read moreissue with their billing. I have tried for over three months to resolve the issue. Unlike other medical offices, instead of waiting for the bill to be processed, they charge upfront. From other complaints, that I have read, Tidewater usually gets the billing wrong.I have an overpayment that they refuse to reimburse. I went into the office and they told me they only do credit. After some talking, they agreed to cut a check within a month. A month had passed and no check. Every time I call the office, the only person that can handle the issue is in a meeting or on break. I looked up Tidewater Dental on the BBB website and they have a grade of F for billing. Check your EOB and verify that you weren't overcharged.

Worst dental office ever! Always have a problem on billing. I have 2 dental insurances already and…read moresomehow I still end up owing money. It takes 3 months if you need to reschedule an appointment for any reason you cancel or need to reschedule. They did a crown for me and every year that crown always come off after paying almost $2500 on it and now I got tired of coming back for the 3rd time to fix the crown. Crown shouldn't be broken every year. Horrible experience

One of the best practices! everyone is so polite & respectful. They really take care of their…read morepatients, I've recommended them to numerous people looking to correct their teeth to get them most beautiful smile ever! -JH

This place has remodeled in the past few years, it's so amazing coming here. The staff is so kind…read moreand loving. Dr.lee is so nice and patient. This office is very modern and chic looking. This is definitely the best place to come. They have payment plans and accepts many types of health insurance. They offer braces and invisline. I do reccomend this place to all of my friends and family and I will definitely be come back for any ortho needs.

We had a great experience at Waldorf Orthodontics for my daughter's braces. The staff was extremely…read morekind and made her feel comfortable from day one. Everything was explained clearly to both of us, and the process has been smooth so far. The office is clean, organized, and very welcoming. I'm really happy with the care my daughter is receiving and would definitely recommend Waldorf Orthodontics to other parents.

Dr. Jo and his staff are absolutely amazing! I had braces for three years (because I was…read moreinconsistent with wearing my rubber bands) but his staff stayed encouraging me throughout the process. Any time I had a wire pop out or a bracket break, they took me immediately to fix it. They are so understanding and accommodating. If you're looking for a great orthodontist office in the area, look no further!

Dr. Hao has done a wonderful job straightening my teeth - I didn't think it would be possible and…read morewaited a lifetime to have him tell me he could do it! I finished invisalign treatment and my comfort level is to a level I never knew was possible. I'm extremely happy with results! Thank you Dr. Hao and team!

I just finished my Invisalign treatment with Dr. Hao, and it has been one of the most positive…read moremedical experiences I've ever had. Dr. Hao is warm, knowledgeable, kind, and professional. My dental history is complicated, and Dr. Hao expertly navigated me through the process with ease---I am thrilled with the results. The office is clean and modern, and every person with whom I interacted on Dr. Hao's staff was warm and helpful. I never waited more than a few minutes before my appointments, and the front desk administrators were consistently pleasant and accommodating. It may seem strange to say, but I'm going to miss going to Hao Orthodontics---it was a pleasure being a patient here!