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Tender Loving Care

5.0 (1 review)

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14 years ago

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Epic Dog Academy

Epic Dog Academy

4.3
(163 reviews)

I adopted Sookie, a two-year-old bully mix, from the shelter, and within her first week home she…read morebegan showing signs of separation anxiety. I was nervous and didn't know what to do, so I reached out to Epic Dog Academy. They scheduled a same-day consultation, which immediately made me feel supported. Sookie started the Honor Roll Program the following week. Throughout her training, her trainer Erin kept me consistently updated on Sookie's progress. Toward the end of the two weeks, Erin recommended keeping Sookie a little longer because she needed some extra help -- and I truly appreciated that honesty and care. If Epic Dog Academy didn't genuinely care, they could have easily sent her home, especially with the holidays coming up, but instead they did what was best for Sookie. I picked Sookie up about a week ago and, to be honest, I was nervous about bringing her home. Erin scheduled our in-home training session just three days after pickup, and even checked in with us after Sookie's first day home to see how we were doing. While Sookie had a solid grasp of her commands, we struggled with crate training at first. During our in-home session, Erin helped us work through those issues, and since then, crating has been easy and stress-free. Epic Dog Academy -- and especially Erin -- did an amazing job with Sookie. They've given her confidence, and she no longer panics when I leave. The attentiveness, support, and care they've shown toward both Sookie and me has meant so much. We truly couldn't have done this without them. I'm so grateful for Epic Dog Academy and look forward to continuing our journey with them. I know Sookie will only continue to improve and live her best life.

Don't Believe the False Facebook Posts - Epic Dog Academy Is the Real Deal…read more I need to share my experience because there's a lot of misinformation going around about Epic Dog Academy. If you've seen those Facebook posts linking them to animal abuse - please, don't believe them. I fell for those rumors myself at first, and I want to make sure no one else makes the same mistake. I had signed my dog, Obi-Wan, up for the two-week training program and was so excited. But right after I told a friend, she sent me a Facebook group filled with terrible claims about EDA. I panicked and immediately called to cancel. Vincent, the owner, was incredibly understanding and patient. He explained that all those claims were false and even showed me proof - including records exposing the people behind the posts as having serious legal and credibility issues, but even though I already paid and signed all the paperwork - he still immediately refunded me my payment to give me time to do additional research. This is something he could have pushed back on but didn't, which really showed me what a kind and understanding business this was. Even so, I made sure to do my own research before forming any opinions. What I found was truly alarming: the main individual behind that Facebook group has a documented history of serious issues, including animal cruelty charges (all public record). His daughter once briefly worked with Vince - the owner of Epic Dog Academy - many years ago at a completely separate business. Shortly after, Vince left to establish Epic Dog Academy with his wife, Olivia. To be clear, the two individuals who now run that Facebook group have no real connection to Epic Dog Academy. The false claims they're spreading about the owner are completely unfounded and unsupported by any evidence, plus most of the negative comments appear to come from people associated with them. Once I realized the truth, I re-enrolled Obi-Wan - this time in their day training program. I drop him off in the morning and pick him up in the afternoon. It gave me total peace of mind to see him daily, and I can confidently say that not only is he perfectly fine - he's thriving. The results have been beyond my expectations. Obi-Wan listens better than ever, he's happier, and he actually gets excited to go every morning. Erin, his trainer, is absolutely phenomenal. She's patient, knowledgeable, and keeps me updated every day with photos and progress reports through their app. Christy at the front desk is another gem - her warmth and understanding make every drop-off and pick-up a breeze. Every single person I've interacted with at Epic Dog Academy truly loves what they do, and it shows. They treat every dog like their own. I can say with complete confidence that my dog is safe, happy, and receiving the best possible training here. Please do yourself a favor - don't let false online rumors stop you from giving EDA a chance. Check things out for yourself. I'm so glad I did, because Epic Dog Academy has completely transformed my dog's behavior and confidence. It's been worth every single penny (and I signed up for the Honor program!) I have given EDA permission to share my number with anyone who is hesitant to sign up. I'd be happy to share my experience with you if needed. -- Pictures of Obi-Wan were sent to me through the EDA app during his day training!

The Gentle Spaw

The Gentle Spaw

4.0
(28 reviews)

I called and booked an appointment with ADAM. He was very ATTENTIVE and professional. We haven't…read morehad grooming in a while because our 2 puppies got some major and minor cuts from our previous groomer so we were a bit cautious about finding another groomer for them but, ADAM said they are experienced and so glad we decided to book with them because... First of all: They were on time! Actually, a couple of minutes early... VERY NICE... MARY did an amazing job with our 2 babies! They had a full length of hair, very long nails and over due cleaning for their eyes, teeth, etc. I just asked if she can please give them a FULL BODY SHAVE and cut their very long nails and she did such a VERY NICE & SMOOTH cut that made them look so much younger than before... So GLAD we decided to put our trust in the GENTLE SPAW. MARY went the extra mile and exceeded our expectations. Buddy tends to WIGGLE & CRY during grooming but, Mary handled him like a pro! Thank you Mary! I highly recommend the GENTLE SPAW!!! We will definitely be giving them another call :)

I have been using the Gentle Spaw services for about a year now. We use to go to grooming shops…read moreand felt it was too stressful for my dogs to be in a crate for 2 to 3 hours waiting. I was recommended for Gentle Spaw and couldnt be happier. They have their hands full with a 120 pound Golden Retriever, a 12 year old Golden Retriever that was a breeder dog, and a 3 year old Labradoodle. They are always on time, do exactly as I ask them to do with their grooming and I couldn;t be happier that I found them. We are lucky to have Groomer Maya help them out - she is wonderful and does a great job!! Thank you too Adam, we appreciate you both

Poop 911

Poop 911

1.0
(5 reviews)

maybe don't drive like an a** in a company vehicle, instead of yielding at an intersection this…read morecompany decides to put everyone's life in danger and speed up to make it close!! idek what the rush is for looks like they don't even show up to jobs according to reviews.

DO NOT USE. They lie, don't show up, fail to stop billing even when you put service on hold…read more These people specifically state flexible service. I have a text message from Susan the Office Manager stating that I could text or call for any changes in the schedule. I sent a message on April 12 that I would not be away for 6 weeks and I needed to pause service. They continued to bill me. They did not show up. The website states you get a Completed Job Message. I never got a message for the supposed billing so for sure they were not here. And my RING doorbell would have notified me anyway. So they were definitely not there. The only message I ever received from this service was on the first time that there was "more waste than expected, approximately a month's worth" which was such a lie because the dog was not even there previously. Then when I called them out on it, they said oh yes, the Technician did advise I was correct and it didn't turn out to be that much. I have the text messages to prove all this. DO NOT HIRE THEM. They do not have good business practices. I have had to file a dispute with my credit card company. This is fraudulent. I had a fabulous service when I lived in NJ not associated with this company But I'm now in CA and this company is unscrupulous. DO NOT USE!!!

Tender Loving Care - petservices - Updated June 2026

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