I have had 2 storage units and after the first month , I asked the boy how come it was climate…read morecontrolled after it was advertised as and he said he would check in on it. Well its climate controlled but now its infested will mice with their piss and poop everywhere with terrible odor throughout the building. This place needs exterminating and fast but catching that so called manager boy in the office is a one in a million. When I call him he says he isn't there, he is at lunch or running errands. His lunches run about 2 hours so If my expensives furniture is ruined, they will hear about it!

No one answers the phone They rented me a storage unit that…read morealready had a lock on it

My husband and I used this storage company for 3 years with really no problems until we tried to…read moremove out. I set my payments on auto draft. The only quirky thing we asked for and in which they worked with us on is changing the ownership of the unit over to a friend of ours because of a new job of my husband's and relocation contract. Now fast forward to the time that we actually had to move out. I told the Owner a week in advance knowing we would have to pay the full month even though we were moving out in the first half of that billing month. While moving my husband's things to our new house, we came across a DEAD OPOSSUM. Legit, we took photos to show the owner. I reported it to the owner saying that it had obviously been there a long time because of the condition of the dead rodent however I can't prove the length of time without hiring a professional so can she just refund us $100 for the one month that we were only there 1/2 of the month.... This is when things got ugly and where I will never recommend this couple or their businesses. They own 2 local businesses across the street from one another. I have never been treated like they treated my husband and I. She had the audacity to accuse me of planting the dead opossum in our unit. I was 5 months pregnant..... It was an inside air conditioned unit. I have no clue how it got there but it did. After months of trying to work with them and do all that they asked, they wouldn't call us back. She didn't email me back for 3 weeks and when I called she said she was too busy to respond....too busy to respond for 3 weeks.... I would be fired at my job with that performance. She was then surprised when we did call to follow up saying she thought this was resolved (which is obviously crazy since there was no communication from her). She accused us of planting the dead rodent and accused us of trying to get out of the contract. All of a sudden subleasing was a problem, when it was explained thoroughly at the beginning before we did it so she would understand, and she could tell us if we were breaking any rules. These people are so crazy and rude that we nicknamed her the opossum lady. DO NOT USE this storage company. We're talking a refund of $100 for a 1/2 month of occupancy after we had paid them for 3 years $100/month never being late or causing any issues.

From the owner: You can count on All Things Storage in Lebanon, TN to deliver short term and long term mini self…read morestorage solutions for your home or business. Our brand new state of the art mini storage facility offers a prime location off West Main St and Interstate 40 in the heart of Wilson County. Whether you need space for your college books and paperwork, to protect your valuables while you renovate your home or need file storage space you'll find a fit in one of our convenient air conditioned or conventional units. In addition to our climate controlled, standard storage units and outdoor vehicle storage spaces we also have the ability to park large RV's and boats indoors. Lebanon TN Storage Solutions All Things Storage is the hub for all your Lebanon mini storage solutions. We pride ourselves in our exceptional customer service. We offer valuable features at our storage site to help improve your experience including surveillance cameras around the property, 24/7 gate access, storage supplies and climate controlled storage units to protect sensitive items. Our storage is ideal for record & file storage and much more. Commercial & residential storage solutions available. Affordable Storage Prices Lebanon TN At All Things Storage, our mission is to provide great affordable storage prices. We offer accessible and secure storage space for our customers to store their assets. Our warm and friendly managers will take care of you from move-in to move-out...

This has to be the absolute best storage facility I have ever used. I have been with them for years…read more& think the world of their staff. Specifically Heather, always have a smile on her face & ready to help you tackle any of your storage or rental truck needs. She absolutely goes above & beyond, as does the rest of the staff. I highly recommend this facility based on their staff, reasonable pricing, and security measures. Awesome service!

I've been storing at Lock Box for a few years now and I'm so pleased with the customer service I…read morereceive here with questions or concerns, and Heather is just a gem! They pay so much attention to the grounds and cleanliness of their buildings. I also truly appreciate the safety their facility provides for my items and for me when I have to go pick up at later hours.

We needed a 10x20 storage unit for our daughter's things as she transitions from Tennessee to…read moreCalifornia then back to Tennessee in a couple months. She remembered seeing Leeville Pike Storage on her way to Vanderbilt Women's Center so we gave them a call. We had a great experience with Queen! She answered all our questions and clearly walked us through the steps to complete the rental process over the phone. The agreement was sent via email then signed electronically. She then went over how to access the storage unit, followed by text instructions. The location is easy to find. No issues with the gate code. Buildings are marked and instruction signs in appropriate places. The green plastic tag was broken but the brand-new lock was still inside. Clean unit and property, monitored by security cameras throughout. Rent is comparable to other storage places but they had a promo that saved us on the first month.

Used this place two different times to store stuff. Easy access. No problems whatsoever. They…read moreauto withdraw the cost each month. And it's easy to cancel when you don't need it anymore.

We rented what we were told was a brand new unit. It did look new and clean. 1day after putting our…read morethings in the unit I opened the door and saw roaches in my stuff. I literally paid $150 for 1 day. I told the owner and she just said they had sprayed and would spray again. We moved out my things but had to empty every box, every drawer to make sure the bugs weren't coming with me. There were roaches in my stuff after1 day. The owner didn't refund any of my $150.

Hands down the best storage place I have ever used! It is clean, safe, and conveniently located on…read morethe Northern edge of town. It is locally owned, which I prefer over a corporate chain. The husband + wife owners are very friendly and accommodating as well. It has 24/7 gate access and is fully enclosed to keep out those who don't belong, but if someone does get in, then the security cameras will catch their actions. The price is competitively comparable to anywhere else, especially since it is so brand new. I give this business my highest rating and recommendation!

Do not ever store anything at this storage building . This storage building is infested with mice …read more I lost everything because of this storage unit . I repeat , do not store anything here , and if you have a storage unit at Just Box It in Lebanon , TN 37087 . I highly recommend checking on your items asap because I'm sure its happening to everyones stuff . The staff are very nonchalant to the situation about the mice and they are continuing to rent out storage units knowing they have mice/rodent issue . This issue is at large .

These folks are great. Mindy is so friendly and helpful. Happy to use their facility.read more

After renting a unit from here for 11 months and never using their dumpster, I was cleaning out my…read moreunit today and put in a few boards in the one dumpster on property. I lifted the lids and put them in and the dumpster was not at all overflowing. I get back around to my unit to gather the remaining things and the older lady with short white hair walks out and asks if I just used the dumpster and I replied yes. She says that the city fines her if they have to get out of their garbage truck due to other renters piling trash and over flowing it. I told her that I would go back and make sure it wasn't overflowing. She begins shaking her head and I told her that it was the first time I've ever even used their dumpster. I told her that o would be out today anyways and all my things would be removed, she said then go back to the dumpster and get my trash and take it with me as if she was mad I was leaving or telling me that I wasn't allowed to dump my belongings in there now. I'm paid up till tomorrow and should be allowed to use it. Very unprofessional the way she went about the whole situation. My suggestion to her is that they take the money they get from everyone and invest in an extra dumpster since it doesn't seem to be enough with the one and they are continually getting fined for overflowing it OR check the cameras and tack that fine to the renter that's causing that fine.

From the owner: ABG Self Storage is your go-to self-storage solution for both commercial and residential storage…read moreneeds in Lebanon, Tennessee. Our storage units are secure, convenient, and available in various sizes to meet your requirements. We understand that your belongings are essential, which is why we provide 24/7 surveillance and a gated facility to ensure your peace of mind. Give us a call today at 615-444-0254 to join our family and experience the ABG Self Storage difference.

I've had all my belonging in aaa storage in Lebanon tn for 4 years and never missed a payment every…read moretime I asked the manager office attendant is everything ok because I don't live near by ,he would say on yes all is good your unit is fine . Every month I call in he takes my card info and says your all set. Last week I get another man who answers ,I say I'd like to make my payment I give home my name and unit number he proceeds to tell me I haven't had me anything there since 2015 and no I didn't pay .well you know what time it is now !!!! He never offered help he was rude and uncaring said he would call me back that day not a word since !

Do not rent from this place, they stole my brothers entire life, didn't even give him the option to…read morepay. Worst part is his unit was broke into twice and they only keep video for 7 days so the detectives missed the window by one day. and they couldn't even work with him because they are thieves. it's all remote. If you want your stuff to be taken care of take it somewhere else. And the kicker red dot you illegally have military paperwork that doesn't belong to you! not worth a penny

The whole business is ran remotely with no one on site ... they where quite rude and like we where…read morea bother for calling and inquiring about storage. We took our business elsewhere with humans on site.