Dr. Best lives up to her name. What a patient, prompt, and caring doc. In Ohio, our son was…read moreterrified of going to the eye doctor, as they didn't explain things well and were impatient with him re: immense fear of eye dilation. Here, they provide an option of having a photo taken of eyes instead of dilation (at an extra cost). This was a welcomed alternative and saved us all a lot of time and tears, too. As someone who has never worn glasses, Dr. Best explained to me what she was doing and why, and answered any questions I had without a lot of medical jargon that would make me scratch my head in confusion. After the eye photos, she even had my son come over to look at the pics and ask her questions. He thought that was super cool. He (shockingly) told me as we left, "That was pretty fun, Mommy!" Whatttt?! We were seen very quickly and the appointment only lasted about 30 minutes, including picking out and purchasing new frames. Speaking of, there was a pretty big selection of youth frames, which was refreshing. They were all fairly affordable (most under $150) and ended up being fully covered by our insurance. Thrilled to have found this office, with high-tech exams, and highly empathetic staff.

I have been to several eye care facilities in multiple states (PA, AZ, OH, and TN) and this was by…read morefar the best experience I've ever had. The staff were cordial and helpful and Dr. Best was very friendly, prompt, and informative. This facility also gets extra points for its COVID-19 precautions. This facility lives up to its name. Highly recommend.

THE nicest doctors I've ever been to. So helpful and great for myself and my kids. Appointments are…read morealways quick and easy.

If you want excellent customer experience and an extremely competent and knowledgeable optometrist,…read morelook no farther than Hardin Valley Eye Care with Dr. Thompson and his staff. Dr. Thompson's exams are thorough, and he seems genuinely caring about patients. The staff is efficient as well.

As a first-time patient to this optometrist, I wasn't quite sure what to expect--but I was…read moreincredibly impressed from the moment I walked in. The eyeglass showroom is absolutely stunning, offering a wide variety of shapes, colors, and styles, including an impressive selection of designer frames and sunglasses. The staff were warm, welcoming, and worked together seamlessly like a well-coordinated team. Dr. Fry was not only professional and knowledgeable but also genuinely friendly and attentive. He took the time to answer all of my questions thoroughly and never made me feel rushed or like he was in a hurry to move on to the next patient. I was especially pleased to learn that Dr. Fry is capable of performing nearly all of the services an ophthalmologist can--aside from surgery--which gave me great confidence in the level of care I was receiving. The entire office was spotless, modern, and equipped with the latest technology, all of which appeared to be in excellent condition. I will absolutely be recommending Premier Eye Care and Dr. Fry to anyone in search of an exceptional optometrist!

Everyone is super friendly at Premier Eyecare, they make you feel at ease and don't pressure…read moreupsells to much like other places. It's clean and bright and they have a great selection of glasses and contacts. This will be my family's go-to place now for eye-care!

I had Dr.Turner today, and he was great! He was thorough, made sure I understood everything, and…read moremade sure that I was comfortable. Both ladies who helped me with check in and check out were also great and went over my insurance coverage. I've been going here for three years now and it's been wonderful!

I thought Visionworks was pretty good as far as optometrists go. I saw Dr. Jenna Farmer for my…read moreappointment. She took her time and did a thorough exam. I also like that they have the computerized digital retinal imaging system so there is no need to dilate the eyes. I always hate eye dilation and this is a big selling point! They provided me with the prescription at checkout and were straightforward with the pricing.

The staff was extremely friendly. However, what they fail to mention to you when making…read moreappointment is that there is a hidden charge of $39 dollars to perform Retinal Imaging OCT. They stated this is required so they don't have to dilate and if I didn't want to pay the $40, I could go somewhere else. Not to give the consumer a choice between dilation and this advanced poor business. Had I not driven 30 miles to make this appointment, I would have taken their suggestion and gone somewhere else that didn't require hidden charges.

Despite this office being a medical office, they expect you to run through your pre-screening and…read moreexam under 20 or so minutes. Everything is just so rushed. I expect to be seen and heard at any medical office, but they disregarded me as just someone to make a monthly quota. I expected more and my time there was just so disappointing. I know I won't be coming back. Save your time, energy, and money, and simply go somewhere else...

Excellent customer service. We had an eye issue and are from out of town. They got us right in and…read moregot it figured out quickly so we could go on with our vacation. Molly was phenomenal!

So this the 3rd this has happened to me. They told me they would text me when the glasses were…read moreready. The first happened last year, I haven't heard from them in a few weeks, once I finally called they said the glasses have been ready and they texted me. The second time was a month ago, same story. This time I told them NOT to text but to call me. My wife called yesterday and they said they were ready. When I picked them up after sitting for 11 days, they did text me. I made it clear to call and NOT , I asked why you didn't call me, they said the sales person forgot to put on the pickup slip. This is the last time I buy from LensCrafters !!

Fantastic Staff. They make you feel welcomed and go out of the way to provide service. I will be…read morea repeat patient/customer.

Wouldn't let me return my prescription glasses within a week of ordering them. Didn't have cleaning…read moresolution that day either. Never called me to let me know they had restocked cleaning solution and it's been three months.

Dr. Shields has been my family's ophthalmologist for many years. He always asks how we are doing…read morepersonally and genuinely cares. They are very thorough with our examinations every time. The office knows when a situation requires immediate attention and they make it happen. I never feel like I'm just a patient number because they will greet and thank you by your name.

very pleased with the service and review I got for a "medical" condition. My optometrist was unable…read moreto see me due to the med condition not covered with them not carrying that coverage, only vision

WOW! Finally found a great eye care center! Dr. Desai was INCREDIBLY nice and took the time to…read moreexplain things thoroughly. Didn't feel rushed at all. The girls out front also AMAZING and SUPER nice! Thanks again for your help! Highly Highly recommended this place!

Always great! never had a bad time here. Everyone is always nice. Prices a great also.read more

Exam and glasses for the entire family. Happy with all of them . Great and friendly staff. Very…read morecaring and genuine