Awful. I used them for a few years and I totally regret it! They came every month to spray and I…read morewas always told that he didn't see any "activity" and that everything looked good. However, I was vacuuming webs daily- so I knew that wasn't true. $100 a month for someone to lie to my face and not take care of the issue. He was in and out. I would definitely NOT RECOMMEND this company to anyone.

Orkin deserves all the stars! From my first call to the technician arriving at my house, the entire…read moreprocess was smooth, reassuring, and extremely professional. The technician took the time to show me exactly where the issue was coming from, added protective mesh to block the entry point, and explained everything in a way that made me feel confident and safe. What stood out the most was how kind and patient they were. They didn't rush through the appointment and made sure every concern I had was addressed. As a homeowner, that means everything! If you want a pest control company that is thorough, honest, and genuinely cares about helping you, Orkin is the way to go. I'm so grateful for their help and definitely recommend them!

I highly recommend this company. Gary was both thorough and thoughtful. He was knowledgeable about…read morepests and termites and was very honest with us. And their prices were better than other companies I called. Honestly, look no further.

We have had Rose service our restaurant for years now. They have been responsive and fairly priced…read more Our only complaint is that service people have not been consistent long term, but we understand staffing issues and finding long-term dependable good workers is difficult. Recently we had a new service person come, Dietrich, who was excellent compared to the previous guy. Dietrich was very thorough, checked every thing, every trap, sprayed everywhere, and took photos. He was there a decent amount of time to do it right. Some of the others had just gone through the restaurant quickly just hitting here and there. Hopefully, we can have hime service us long term or if we have to have a replacement, they are also just as thorough.

Orkin is NOT it. Absolute scam with no regard for customer care and concern. I hired Orkin to do an…read moreinspection, they immediately sign you up for a monthly subscription with an initiation fee. As long as they send someone to your house, they don't actually care if the pest problem is fixed...you will be billed regardless of the outcome of the services they provide. They will also send an inspector out who will likely put a 4-5 figure quote in front of you as another money grab attempt. I've seen much better customer service and resolution of pest problems with Terminix in the Chicago area. I warn you...I DO NOT recommend using this company and urge you not to pay the initiation fee as they will not refund it even if their team does not control or fix your pest issue.

Very Poor Customer Service there a note stating do not service my house if no one is home they keep…read morehaving these different people come and service my front porch and billing me for full service. I have when back and forward with them every 2 Months for 2 years straight this a Scam of a company I been with them for over 10 years and the service is terrible now

We had a mouse in our basement and grizz was extremely helpful in getting rid of the problem :)read more

Good response. On time. Job well done. And a good value…read more Price included two trips. Friendly. Knowledgeable knew what he was talking about.

Viking is my "go to" for those pesky house ants. one spray…read morewill get rid of them for at least 3 years. very professional and reasonable! they get the job done

Excellent and professional service. They assess the issue…read moreand remedy it quickly. Pricing is fair and adequate.

I had a squirrel in my attic, and as a homeowner, I tried a few DIY options using Squirrel Stopper,…read morebut the little guy kept coming back. I appreciate the quick response the next day, which was a Saturday, if I may add. They were transparent about pricing over the phone and offered competitive rates compared to other well-known companies. Jaime repaired the screens at the roof vent, which is where it seems the little guy was entering, and also set traps just in case. It's been a week without seeing the squirrel. I definitely recommend.

I had a tall ledge on my deck where birds were roosting and causing a mess. Quick pest solutions…read morecame out and installed spikes. The installation was quick and effective. The technician, Jaime, was very courteous and helpful!

Wow, can't say enough good things about Rich.... despite not really working in the city, Rich first…read moregave me lots of suggestions about what to look for to determine that I really had a squirrel issue, then when I followed his steps and found out that I did, he offered to come on the weekend to assess and see what he could do. After an inspection (he saw the squirrel huddled in the attic, which could only be reached by a two story climb and a walk on the steep part of my roof) Rich came up with an action plan and some backup plans....and then, in speaking to a neighbor, we realized that the problem was not going to be able to be addressed by any solution in my attic. Rich gave me suggestions on how to proceed and we did a walk around my block with him showing me exactly where the problem spots are. The cost for this? Nothing. He spent a good part of his Sunday morning stalking the squirrel, climbing up my steep roof, and sharing his knowledge on how to discourage the squirrels and wouldn't take any money because he--through no fault of his own--wouldn't be able to fix this issue. I really hope I can get the squirrel issue managed...and I hope even more that I don't get any worse kind of critter issues. But it's really nice to have someone honest, friendly, and competent to turn to when the outside critters decide to come in.

Rich came out and handily dealt with the 5 raccoons that were living in the chimney/old boiler room…read moreof our condo assoc's garage. He was punctual, friendly, fun, professional. Got the job done. Highly recommend.

I have used them For many years. Always knowledgeable…read moretechnicians that explain what they are doing to treat my home.

They came out relatively quickly to assess. Poor…read morecommunication thereafter. I had to follow up based upon estimate. Hired after all was said and done. Then again I had to follow up to schedule them coming out, again communication breakdown on their end. Hoping they make it up on the servicing.