Everyone told me that Airbnbing out my condo while I was traveling in Europe for a month was a terrible Idea, and I should have listened, because when I came home from my month away, I began being bitten in my bed. I figured that since I was asking $350 per night to stay and my condo, that the visitors to my place would be free from bed bugs, but let me tell you that you can inherit bed bugs from travelers at any budget. I called Landmark Pest Management and their team was so kind and helpful and scheduled service for the next day. They found bed bugs not only in my bedroom, but also inside my sofa. I was grossed out and considered throwing away all of my furniture. Landmark assured me that they could kill the bed bug infestation without damaging my furniture. It's two months later now, and I'm completely bed bug free. I picked Landmark to do the work even though at $750.00, they were a little bit more expensive than the other estimates I obtained. I chose Landmark because they were classier and smarter, and they have a 100-percent success rate in solving infestations. Landmark caters to a high-end clientele and, since I am a chemist, they were able to talk to me on my level and help me feel comfortable with the process. They were heads and shoulders above the other companies I obtained estimates from, because the other companies sent unimpressive representatives who didn't even understand their own pesticides, which did not earn my confidence. I'm on the board for my condominium association, and I was so impressed with Landmark that I switch the pest control for our whole building over to their company. I highly recommend Landmark for discerning people who are willing to pay a tiny bit more for perfect service and the best outcome. read more

My experience with Landmark Pest Management's wildlife control team was as good as it gets, and I recommend them. I hired them for a second time to do a mouse control program. There are gaps all the way around my house that mice can use to enter the walls. It's no surprise with a more than 100-year old house. They are using stainless steel mesh, commercial-grade sealant, and in some areas a metal product called angle iron to close out mice. It is going to be a few thousand dollars but it is a better alternative than using rodenticide for the whole time we live there. Their way is much better for the environment, so we are making the investment in our home being mouse-free. The proposal they gave me is very comprehensive, includes photos, calls out the material they will use in each spot, and gives warranty information specific to each type of material. I'm very impressed with all of the work they've done for me and all of the work they are about to do to keep mice out. I've called or emailed with questions a dozen times and their staff is helpful and responsive. The first time we called them was for trapping of raccoons and changing our attic insulation. We bought a home in Evanston's Lakeshore Historic District that was built in the 1890s. During the home inspection, we found out that it had been home to many generations of raccoons and that it needed its insulation changed because of the contamination and fleas. Our real estate agent recommended ABC Wildlife & Landmark Pest Management and they took the raccoons away, put metal backing where the soffit was letting them in, and changed the insulation. read more

This is the second time since I bought my home that ABC Humane, which is the wildlife control department of Landmark Pest Management, has solved a wildlife problem for me. The first time, we had flying squirrels in the attic. They trapped two flying squirrels and relocated them to a nature center's adjacent forest. Their service was terrific and they explained their whole process to my kids. I appreciate the great service and the extra time they took to talk with my kids about flying squirrels. This year we had foxes taking shelter under our deck and dragging their stinky, dead prey underneath there, which made our yard stink to high hell. We asked ABC to trap the foxes, but they explained that it's more humane to install underground fencing beneath our deck instead of trapping the animals. They came when the foxes weren't home, and they sealed them out. Our problem was solved, and now, since we plan to stay in our home a long time, we'll never have to deal with having animals under the deck again. read more

VERY RESPECTFUL OF MY HOME (white carpet): The technician came to my house and put on boot covers before he came in. I knew I was going to like the service when I saw that. Then he put boot covers on the feet of his ladder too. This company is very thoughtful and pays attention to the little details that made me feel comfortable. After he went up in my attic, some insulation fell out of the hatch, but he had put a plastic sheet on my hallway carpet which caught it. They were very respectful of my home and the service was top notch. Not the cheapest, but definitely the best! If you're looking for quality, knowledge, professionalism, and high-end service, this is the company you should use. I used to use Anderson, but when they sold, their service people went down hill. Orkin has always been terrible. I consider ABC Wildlife/Landmark Pest Management the luxury option in pest control. I'm a member of the Barrington Chamber of Commerce, and I will recommend your company to all of the members. Thank you! read more

I was very concerned that my husband would transfer bed bugs from his work place to our home. His place of employment worked with a member of your team that ensured him that the percentage of this happening was very low. To assure me, he had a representative from your company come to our home. The rep did a very detailed job going through every crevice and possible hiding place of furniture in our home. In fact, he was very social and knowledgeable; he was able to answer every question or concern that I had regarding bed bugs and other pests. The clean bill of health is what gets me through the day. I am now worry-free when I sit on a piece of furniture in our home. I highly recommend this service to anyone with an infestation or someone that is seeking proactive services when purchasing a new home or rental. read more

Thank you for taking the raccoon out of my living room before it ruined my art collection. You helped me through the most terrifying day of my life. When a raccoon drops out of your ceiling, you'll know what I went through. We were having a skylight installed, and the day before it was done, a raccoon popped through the opening and fell almost two stories onto my sofa. Lucky raccoon. If he had missed the sofa, he should have died. What a crazy experience! Your company was the best! They arrived within 40 minutes. They captured the creature. And they checked my attic to make sure there weren't more. Christopher and I thank you enormously! We are on your insect control program for our home, too, and we appreciate the good work you do. We found you in the LGBTQ Pink Pages. Thanks! read more

Landmark Pest Management was very helpful in dealing with my skunk problem. I had initially called Landmark a year prior to trap a skunk. At the time, the technician suggested a more expensive option than I was willing to undertake at the time. He wasn't pushy about it and didn't bring it up again on subsequent communications. When the skunks returned, I called Landmark again. The same technician came, remembered my problem, and suggested that that expensive solution would help. Again, he wasn't pushy about it. However, he did remember some particulars of my situation, and explained clearly how their solution would solve my problems. I ended up getting their solution, and the communication in setting it up and completing the solution was all extremely helpful. read more

I can't say enough wonderful things about Landmark Pest Management and all of their associates, Brian, Sal, Michelle, Emily, Scott, Stephen and Rebecca! The entire team is super responsive, friendly, they follow up, communicate what to expect, take the time to answer your questions, and were able to give education on different kinds of pests that we were possibly looking for. And if they didn't know the answer, they found someone who did and they got back to you in a timely manner! They truly care about your business and client satisfaction. Had a great experience working with them and would highly recommend them. read more

Bedbugs were discovered at my office and Landmark has a contract with our building. A representative from Landmark, Rebecca, gave us a presentation explaining that we should look for bedbugs in our home and how to do so. She graciously answered any questions that we had. I then hired Landmark to inspect my home. There were bedbugs in my basement and the technician treated my home very thoroughly. There were no bedbugs in the lures that he set, and it appears that we are well on our way to mitigation. I find that Landmark is terrific in both exterminating as well as customer service. Thank you!!! read more

Our factory in Chicago is surrounded by other large buildings and in general, a high-traffic area for rats. Landmark has helped our company tremendously in a short amount of time. From the very first meeting, reps were very honest about the work that had to be done. We've had several other companies try to service the area, with little results. Landmark takes the time to develop a plan that works. They are very thorough. We are grateful to have found them. Highly recommend. read more

I worked with Rebecca and Stephen to take care of a skunk infestation that I had in my yard. They were professional and sent their team to my house in a very timely manner. The whole process required very little of me and resulted in exactly what was outlined from the start. I didn't feel pressured to upgrade to better services and all the costs were fully explained. read more

We had ants, and no matter how much we cleaned and checked for holes, we couldn't get them to go away. I finally hired Landmark to come out for the job, and I definitely should have done that sooner. They spent a day taking care of the whole problem, and followed up with us to make sure everything is still good, which it is. They are really professional. read more

Great! I didn't know what to expect, and I'm actually really happy to have met this company. My experience ended up being positive and easy, and was over quickly; I really felt that the person who came was friendly and cared about me, so I can say that if you need something taken care of, these guys are worth it. read more

These guys know what they're doing. I was very impressed with their professional conduct, and with how they respected my house and kept it clean. I've had issues with that before, and I was really grateful to see that they brought booties, kept everything tidy, and just overall were easy to communicate with. read more

I couldn't be happier with the service I received from Landmark. From the moment I called for a quote to when the technician arrived in my home they treated my home, my pets, and I with respect and explained the process the whole way through. I recommended them to my neighbors as well! read more

Stephen just spent over half hour on the phone with me discussing my issue with bed bugs. Also, gave me some help on how to make Orkin actually do their job correctly. I wish I would have used Landmark Pest Management instead of Orkin. Great service and very helpful information. read more

I'm grateful I hired them when I did. Turns out there was a lot more of the insects about to be born, so Landmark saved me a lot of trouble. They arrived on time and were very professional. My wife and I are very happy that we got this taken care of them we did. read more

I use Landmark for quarterly pest control service. The technicians are friendly and knowledgeable. Great value for the money.

Such a great company! They were easy to work with and got rid of the ants in my kitchen. I would definitely use them again.