I love this bike store! They are very knowledgeable about their inventory and all the accessories that you could need for your bicycle. If I have any needs for my bikes, this is my first and only stop. Highly recommend! read more

The team at Tern of the Wheel are bike experts! They know their quality products and can repair almost anything. Great shop dog too!

Knowledgeable, fair, friendly enough. Brought in my Pegoretti which needed reworking after a crash. It rides better than ever now. At a fair price. Done when they said it would be. read more

I am a fan because they are a small, local bike shop. There are not enough of them anymore. The very first time I walked in there was a large dog glad to greet us, the place is an older building that has a lot of character. I talked to the man at the counter and he was super helpful. I decided to call this place home for my bike needs. I did return to have my bikes serviced and was almost put off by the another person that I dealt with at the store. A lot less friendly and its weird but he made me feel small about my lack of riding ability. My wife told me to get over it and that he's probably just competitive and intimidated by my large calves (who knew)... Anyway I'll keep giving this place a chance, and probably buy a new road bike from them in the fall. So guys, if a guy who wants to get into riding road bikes comes in your store and wants to get fit for a road bike (and has huge calves)... be nice! Overall this place is really cool and I hope that I get to know these guys a little better and improve my ability with their help. read more

Knowledgeable dudes. But one's brooding, one's friendly-ish, and one is in-between (the dad of the two brothers). If you're okay with fellows that would rather bypass the chit-chat and just help you or go back to doing what they were working on, this is the place for you. Like another reviewer, I'd offer that a quick "Hi. Can I help you?" goes a long way. After that you can be the quiet type and it's fine. Prices aren't great, but now that Amazon and Walmart have floored the cost of things, no small places like this will be able to compete. Buy here if you want to have local options, buy via Amazon or Walmart if you're okay losing that local option. I'm somewhere in the middle between those two options and try to buy local, until the difference goes over like $20... Few years ago they were sitting on more than one Trek 7.3 bikes that were Three years old. And they wouldn't come down more than 9%. So my budget just wouldn't work and I had to buy via craigslist. ... But you've got multiple new bikes that are '07s and it's 2010 -and you're not slashing the price on that thing? Oh well. I bet they ended up slashing it at some point... I'll keep going back. They're fine. read more

They changed one tire on my bike and after three weeks I had to change it again somewhere else, because they don't guarantee their work here. The other tire I have on the bike is 7 years old and still in good shape. Do yourself a favor; Drive one hour in any direction if you want to fix your bike. These people have no clue about service. Arrogant and abnobptious on top of everything! read more

As you might have gathered from reading their other reviews, customer skills are lacking a bit here. I brought in a brand new $350 bike to have it checked over, get the wheels trued, brakes adjusted... The guy commented "you couldn't have paid much for it". That's pretty much an ignorant comment. He said nothing else that gave any insight into what prompted that statement. I can only chalk that up to poor people skills. I was charged $60 for the work, which was the price they told me up front. It rides well. But, when a store has a lack of customer-friendly staff, it doesn't induce customer loyalty or recommending it to others. read more

These guys know their stuff. Some are better than others at using that info to make you feel a little inadequate. Prices are on the high side compared to city stores. These guys love to ride so in my experience if you bring your bike in for service they fix it right and quickly. They want you back out there ASAP because I think they assume you love to ride too. read more

They are always decent to us and their dogs are friendly, we like the dogs. They sold us some nice bikes and always repair them quickly!

I brought my bike in to be fixed on Saturday and was able to get it back the same day for a very reasonable price. Great service and friendly staff. read more

Great, classic bike shop. You usually only see these in bigger/college towns. Grown up with the community and the bike industry. Great variety of bikes and accessories, for big and small, young and old. Good price on my old bike tuneup/brake repair. Didn't sell me what I didn't need. Didn't mind us roaming downstairs and up, looking at many new bikes on the wooden floors, hanging on walls and ceilings. This will be my bike shop. Kt g. read more

I've gone into this store a few times and when there are a couple of people in there my presence is not acknowledged. Even just a simple "hello we'll be with you shortly" would be nice but to be ignored, I don't like that. Both times I've waited about 15 minutes and then left the store. I don't plan to be back. read more

Can't recommend this place enough. Steve and Marty answered questions I didn't know i needed answers to. Have paired me with the right bike and/equipment more than once. Will continue to use them for all of my bikes repairs and other cycling needs read more

Great service, drove all the way from Tinley Park. Terry had a lot of patience with us novices. Glad we purchased from here.

I just purchased a Trek 7.3 FX and couldn't be happier!! I went from a Target Magnum mountain bike that was about 20 years old to this over the top awesome bike. I was reluctant to spend the extra dollars to get this bike thinking it wouldn't be that big of a difference to warrant the extra money.......well there is a HUGE DIFFERENCE AND WELL WORTH THE EXTRA MONEY!!! I can't believe I waited this long! This bike is 10 times faster and 10 times lighter and 10 times more efficient on the road and trails! 22 miles on my mountain bike and I was exhausted and then 2 weeks later 26 miles on my brand new Trek 7.3 and I was ready to ride again!! I seriously could not believe the difference. I started riding long distances last summer and got totally hooked. I did one leg of the RAGBRI in Iowa last summer on my mountain bike (yes I looked ridiculous and out of place but I had no idea what I was getting myself into) and was only able to finish 45 miles of the day which should have been a 73 mile day. Well this year look out!! My experience at the store was a 5 star for sure! I dealt with Steve and Marty (Father son team) and they could not have been more helpful. I test rode many different bikes. They were not even a bit pushy about the sale. They seriously wanted a bike that would fit me and my biking needs the best. These guys know their stuff! Marty took so much time going over everything including how to take the tire off if necessary (which is pretty darn easy!) I had tons of questions and he was able to answer them all and then some. Absolutely no regrets on spending the extra money to get my new bike. The bike speaks for itself and it is very fast with minimal effort! I love this store and love these guys! I will definitely go back and recommend anyone to go there for any of their biking needs because they have it ALL! Thank You Tern Of The Wheel!! read more