They have exceptional service! They were very helpful and when there was an issue with the order, they took care of it without any issues. Loved the outdoor table and chairs we got for our backyard. read more

This is an excellent premium outdoor furniture store. The prices are, of course, quite high, but that's common for outdoor furniture, and here you get extremely high-quality and great service for your money. People within the store are also extremely helpful when you come by to check things out and always very friendly. Highly recommended! read more

Love the selection of furniture. Great quality. Friendly knowledgeable customer service. Brittany in particular. I plan to be a forever customer. read more

Racist Terra Outdoor Living, horrible customer service. It's summer and looking to remodel my outdoor space for a modern sleek my kind of style look. Walked into this store no greeting not welcome long at all. Great furniture but if no one seems to want my money because I'm not white. Taking my money elsewhere. Felt like Julia Robert's in "Pretty Women". read more

This place is a gem. All the pieces are high quality and very high end . I was shopping for a patio lounge chair for one -- and found this amazing piece pf furniture that is unique and comfortable. The stylists here are very knowledgeable and kind . They genuinely wanted to help customers to find the right furnishings and answer as many questions for you as possible 5 stars for customer service! The gentleman assisted me was so kind and personable. This is an elegant place , I thoroughly enjoyed spending my afternoon here with them :) read more

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The delivery and installation of our umbrella's was quick and easy. The delivery men were professional and expedient. read more

I stumbled upon Terra and am so glad I did. I ended up buying multiple pieces of outdoor furniture from them and given how hot it is where I live, the fact that their furniture actually stays cool enough to comfortably sit in in the summer where it can be 105 degrees, is nothing short of miraculous. Their furniture is fairly priced, IMO, and all of their pieces are really high quality and come with warranties that show that they stand behind them. I did have an issue with a table I purchased and they were very quick to correct the problem. Their furniture design and quality is great, but it's their customer service that really sets them apart. Highly recommend (and I say this as someone who literally searched EVERY known store from Room and Board to Crate and Barrel to West Elm and beyond to find attractive/high quality outdoor furniture and have bought from those places in the past). read more

We went shopping for outdoor furniture walked in before lunch women behind the counter did not acknowledge us, assuming she was on an important call we came back after having lunch she was still on the phone still did not even say hello, too bad read more

What an amazing experience buying at Terra. Beautiful showroom, amazing service and fair prices for quality patio furniture. I was lucky enough they extended their labor day sale and selected pieces that were on sale in order to stay within my budget (under $3k). This is a place where you invest a good amount of money to have patio furniture that will last 10/15/20 years. If you want cheap stuff that wont last, stick to Wayfair or Overstock. Their products have 10 year warranty. I was able to get the product I ordered delivered 10 days after placing my order. No supply chain issues! Brittany the sales associate was sweet/helpful/accomidating/informed and truely worked with me to make sure I got something I loved based on my budget. Thank you Brittany. read more

Terra Outdoor Living - Outdoor Furniture Stores Near Me - Pasadena, California

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Sales person Harlan was very nice and helpful? They have beautiful merchandise. It's a very pleasant store. read more

Is their furniture beautiful? Absolutely. Is the staff kind and helpful? Very much so. Thank you, John of the Pasadena store, for fixing the logistics issues! read more

This is THE place to get your outdoor furniture. The quality can't be beat. I was greeted warmly when I walked into the store. The sales team helped me pick the best pieces for my space. They have sales often so you can always find deals if you aren't in a rush. We have a dining table and chairs from Terra and it has transformed our outdoor patio into a space that we love to hangout in. Well worth the splurge! This set will last us for years and years. read more

Terra Outdoor Living - Dining table and chairs from Terra. Still need to at plants and decor! - Outdoor Furniture Stores Near Me - Pasadena, California

Very nice outdoor design and quality. Great selection and very competitive in pricing. My wife is very picky when it comes to furniture. She won't buy crap. We scoured Santa Clarita, San Fernando Valley and parts of LA before heading out to the east side and Pasadena. This place was very accommodating. Bought a patio set and one year later we absolutely love it. read more

I bought a fire table and the delivery was delayed. I called the store and spoke with John the manager who expedited the delivery. Then I had a problem because a workman came to install something and tried to move the table that was attached to the gas line. He tore off the igniter! I didn't know what to do so I called John at the store and he immediately sprung into action. He called the manufacturer and I received the part 2 days later. I love the table but my customer service experience is the reason for 5 stars. John is an asset to the company and I'm so appreciative of the help he provided me with. I would give him 10 stars! read more

Great quality and customer service! Brittany V Is great to work with! Love everything! They stand behind their quality! read more

Terra Outdoor Living - Love Terra Outdoor on Lake Ave in Pasadena! Great customer service ask for Brittany V. Great quality and exceptional customer service. - Outdoor Furniture Stores Near Me - Pasadena, California

I came in the store looking for furniture for my new backyard. There were some great pieces to choose from. The entire staff was friendly and knowledgeable, but John in particular was very helpful with walking me through different styles and fabric choices. I showed him pictures of my yard and he gave me ideas on how to set up the furniture and compliment the colors I liked with accent pillows and other accessories. I will definitely be back for more pieces in the future. Just be aware that delivery times are delayed due to Covid related shipment backups. read more

My husband and I went into this store on Saturday. The two sales people were sitting at the desk we were the only two people there, looking at all the nice outdoor furniture. Sitting in many different models of furniture. Looking at the outdoor fire pits. The two people never got up to greet us or ask us what we were looking for, maybe because we are Asian! They sat and were talking and laughing to each other. We truly were interested in many items. Since they were so busy with themselves we decided to leave. We walked past them and they were still talking as if we were not there! We both are very humble people and this business lost some very incredible customers!!!!! read more

Impressed with Terra Outdoor Living. Beautiful outdoor furniture at reasonable prices. Dean S. was fabulous to work with - cannot recommend him enough. He listens to what you want/need and then finds furniture to fit your budget and style. Check this place out! read more

I was in need of custom cushions for the outside dining & seating furniture at my new home. I went in to Terra and it was a perfect one stop shop. They had a whole book of color & pattern options, the ordering process was efficient & the customer service was superb. They did such a great job that I went back to them for another order. Thank you so much! read more

This place has great outdoor furnitures that are reasonably priced, and their customer service is fantastic! Dean especially is awesome! Highly recommend! read more

We purchased a patio set and a fire table. Our shopping experience was first rate. The displays were great, the staff was friendly, and the show room really inviting. The styles and the materials of the merchandise is very unique. Prices are comparable to West Elm, Crate and Barrel, and Pottery Barn. Brittany our sales person was helpful, personable, and super informative. We will definitely be going back! read more

Cannot say enough good things about our experience at Terra Outdoor. It was a relief to walk into a store and see so much inventory and choice on the floor, beautifully styled. There was a great selection and the quality seemed very high. John and his staff were extremely attentive, patient, knowledgable and thoughtful as we chose a number of pieces for different areas of our backyard. They also made a number of accommodations for us regarding delivery and timing. Thank you for being so helpful and a pleasure to work with. read more

I ordered 8 chairs scheduled to be delivered in June. The delivery was delayed until august due to supply chain Issues. I was really upset. I desperately needed the chairs. My daughter's future in-laws were visiting in June. Brittany came to my rescue. She checked with every store and cobbled together the 8 chairs I needed. They were delivered on time and they were perfect! Everybody loves them They are extremely stylish and comfortable. I highly recommend Terra Outdoor Living in Pasadena. The quality is great too. read more