These people are horrible. They just bought beer at the liqour store to continue work. They parked in front of my trash and when they left they just ran it over. Didnt put it back. They laughed about hitting it. Gross people. Not worth plss read more

Terracare Associates - This is the truck on yhe day of incident - Landscaping Near Me - Martinez, California

Their driver runs a red light and nearly causes a significant accident. We slammed on our brakes to avoid the collision and the employees are laughing and a worker in the back of the truck is flipping us off and yelling profanities. This is at 7 AM. We did not confront them as the workers seemed extremely unprofessional and aggressive. Based on this limited experience I would not trust this company and I would never recommend them to any property management or commercial company I typically do business with. In fact, I will recommend they avoid this company at all costs. read more

Terracare Associates - Vehicle that ran a red light. Workers in the back of the truck yelling profanities and flipping off other drivers. - Landscaping Near Me - Martinez, California

The people who work for this company willfully destroyed California poppies on my HOA's property today. This isn't the first time they chop living plants down. Their standing operating procedure is "Chop first, forget about it later." read more

Employees need to be respectful, walking my dogs this morning at Dolphin Park and I see this guy next to irrigation control box with remote in hand. He sees me as he looks right at me about 15 feet away, my dogs are on grass smelling and I am on pathway edge, this guy turns on the sprinklers which now hits us with water and he still is looking at me and did not even say sorry, he just continued doing his sprinkler checks. Karma will be coming read more

This landscape maintenance company is TERRIBLE! If the reviews on this site cause them to go out of business, that would be a good thing. They were hired when the last company, Sunshine ( or was it Sunset?) was bought out by them. Their contract can't end soon enough for me. read more

Horrible company, broke my plants, moved everything, didn't put anything back. Left my patio with debris everywhere. My condo 1000 Oaks said not responsible. Horrible, Horrible company. read more

I wish I had read these reviews... buyer beware. Very cheap, lazy, refuse to take ownership for mistakes and overall very unworthy of your business. read more

Not a real landscaping company. They spray paint the dirt green to give the illusion of grass. They have successfully destroyed all of the lawns on this property. This company is a scam and the pictures uploaded are proof of it. read more

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I would give this company zero stars if I could. False promises, shoddy work, zero follow up. I've never done a Yelp review in my life, but Terracare is abysmal enough that I felt compelled to warn others against using them. read more

If I could, I'd give a 0 star review. I'm not one to write Yelp reviews; however, my experience with Terracare Associates/ Monarch Landscape "Companies" is unsatisfactory. I work from home and have noticed subpar lawn maintenance in the past (divots out of my grass and broken sprinklers etc.). The morning of 9/30/22, I hear the crew mowing and blowing with a leaf blower. I go outside like I normally do to check their work and immediately noticed a dent and scratch to the front fender of my parked car in the driveway. It appeared the handle of the mower swung into my car and left the dent and deep scratch. I tracked the crew down, got all their info for the insurance claim and called the number on their Liberty Mutual insurance card. I was told by the insurance rep at liberty Mutual that I needed to call another number 213.393.0036 and talk to Daniel Alvarenga (with Monarch Landscape Companies). So I called and he gave me the option to handle this issue outside of insurance. I'm all about people taking responsibility for their workers and felt it was good idea (he made it sound easy and gave me a sense of hope it would be dealt with and in a timely manner). Naturally speaking, I felt like this was the right thing to do as to not inflate the company's insurance premium by reporting it to their/my insurance. He asked I get an estimate and I did. I forwarded the estimate to him per his request. He said that he would update me daily on the process. This didn't happen without me reaching out several times via phone and email. He ultimately said he'd need to send the local manager out because he (Daniel) was in Los Angeles and wouldn't be able to look at the dent in my car. Oct 11th comes around and Quinton Guenther arrives along with Chris Hegeler - local managers. They brought the push mower out of the trailer and up near my car. I suggested we measure the distance of the dent from the ground up and compare it to the measurement of the handle to the mower (each corner). Wouldn't ya know, there was paint transfer from the handle (corner) in the middle of the dent on my car. Both measurements taken aligned. This wasn't the first time this mower collided with other objects as the handle was all scratched up on both corners. I explained how the physical evidence all naturally pointed to their fault. Chris and Quinton argued it was impossible for the mower to collide with my car. All very meaningless arguments. Unfortunately, my car was just out of view from my porch camera. Good thing I took photos of everything (measurements of the mower and measurements of the dent in my car). All being said, I'm writing this review because they are trying to get out of doing the right thing. Which is pay for the damages their workers created. Not to mention, they made me feel like they were going to take care of everything and then became hard to contact after I did what they asked for by getting a quote for the repairs. My time is worth something. I have taken half a day or so in dealing with this. When it could have simply been taken care of when I called Liberty Mutual to report the claim in the first place. This company has measures in place to avoid claims against them (which made it difficult for me to get everything taken care of). I will be following up with BBB as well to make sure this practice of claim refusal with Liberty Mutual Commercial Lines isn't violating insurance laws. Sure glad I obtained all the relevant information to file a claim with my insurance carrier which hopefully they will ultimately subrogate no matter the loss amount.. read more

I would do anything to get this company shut DOWN! The manager of this company is extremely rude, disrespectful, conceited, unprofessional, and condescending! The manager knows very little about landscaping... I would know, because I have had family in the landscaping business! The manager's lack of concern and professionalism in maintaining areas that they landscape, speaks volumes about his character. Not only are trees overgrown, but this company never finishes weed abatement projects, they NEVER hedge bushes, unless it's near the entrance to our HOA neighborhood, or in front of the board member's homes, or the home of the Manager of this company (who happens to live in our area). His employees simply mow & blow! There is a dead tree overlooking a hill that needs to be cut down. Bushes need to be hedged. Weed abatement on the back side of all the homes needs to be completed in a professional manner. Wild blueberry bushes need to be taken out. Trees need to be trimmed back before storms start up for the Fall & winter. AND they fertilized the grassy areas in front of everyone's homes and left it on top of the grass without watering the grass right away. They also fertilized the lawn/grassy area in front of everyone's homes without notifying homeowners before doing so! Fertilizer is TOXIC to animals and pets... especially Dogs!!! This company has been caught watering the grass in the middle of the day (during the summer) while he sun is directly overhead... which kills the grass. Leaving fertilizer on the grass without watering it also kills the grass. Terracare, I would NEVER recommend this company to any HOA or private homeowner. I am shocked that this company hasn't been shut down yet. Do NOT move to an HOA Neighborhood that uses this AWFUL company for "landscaping." ‍ read more

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We are an association of 80 units and hired Terra Care as they promised quality service and large improvements to the existing landscaping. After some consideration by the board even though their quote was higher than some their impressive presentation and smooth talking convinced us to hire them. After a year our landscaping looks much worse! Dying plants, garbage just mowed over, and a "mow and blow" approach to their service. Unless you have a huge budget, you will not be a priority customer, and you will only get excuses from their smooth talking sales reps. Extremely unhappy! read more

Is it possible to give them half a star or less. Yes mow and blow is their M.O. that is about all they know how to do. Don't ever make the mistake of asking them to cut something back or prune anything as the president of our homeowners association mistakenly did twice. The first plant to be massacred was a wisteria, it was left barren without a single leaf and the latticework of vines which took many years now resembles a bundle of twigs thanks to Terracare Associates machete approach to gardening. Most recently a beautiful hibiscus plant near full bloom was decimated, approximately 7 feet of the plant was cut off the top and all but one bloom was left (1 bloom!?) out of what must have been 60 flowers or possibly more and the number of buds compared to before now a mere handful. These workers are by no means gardners or landscapers for that matter (landscaping essentially means gardening). What this company basically provides are gentleman which don't speak a lick of English to operate weed whackers, blowers, and mowers, oh and I forgot, rakes they're quite proficient with those rakes. Sure let them near grass but anything else I would suggest they be supervised. I shall surely provide my two cents to the board doing when it comes time to assess contract renewal. read more

I work in the homeowners association management business and in doing so, work with a lot of landscaping companies. We recently took on an association located in Martinez and Terracare has been the landscaping company for this community since we've been on board. I specifically work with Manny Sanchez (Account Manager). He has really made a great impression on me and the community, even in just a few short weeks. He responds to all requests quickly, addresses them within 1-2 days (at most) and sends me a confirmation when the work has been completed. I've dealt with different contractors across the spectrum, and unfortunately this is not the usual standard for communicating with them. Manny goes above and beyond and deserves recognition for doing so. Thank you, Manny and Terracare! read more

We have had this company in our committee, and have been very disappointing. Their Sales guy seems very unprofessional, pretentious, conceaded, and more for sales then actually caring for our property. Would not recommend this company, they are not even local, i would not use them again. And thier irrigation Tech Orlando likes to ask for side work so be careful. read more