Nothing but professional. Jennifer McGee was kind and thorough and let me know exactly what to…read moreexpect and when. Highly recommend.

The folks at Neptune were helpful and friendly during the signup process, they were extraordinary…read morewhen we needed their services, they took care of everything and they have been so kind and considerate during our grieving period. Highly recommend them and their services.

I HIGHLY recommend Funeral Caring USA…read more We have used Funeral Caring's services twice. Both were for relatives in another state. We could not have asked for more professionalism and support during these trying times. My husband and I, afterwards, set up pre-need services for ourselves to ease the burden on our children when the time comes. We were able to sit down and plan out OUR wishes and needs, 12 plus years ahead of time (and counting), when emotions are not running high and time pressures are on... Another bonus, the price is covered with their pre-paid program, no matter how much time goes by. Other friends and family have also taken advantage of their pre-need services to reduce the stress on their loved ones on our recommendation. It does give you peace of mind.

I cancelled my contract via certified mail after paying $1,241.18 and still have not received my…read morerefund . It has been over 30 days and I have documentation stating acknowledgment of cancellation request on email; on snail mail; and have discussed via phone. I'm now told the administrative person responsible is out for 3 months and I'm being told to contact yet another person . The sales rep states she has no access to admin. Can she not forward her info to her admin? Very poor customer service. I have discussed via phone with the individual admin who originally was handling and that was a very negative experience. Why can't sales person follow up vs telling me to do so? This was handled by Austin office.

Let me start this out by saying I never thought I would have to be writing this review because of…read morethe funeral for my 6 year old Grandson. When my daughter had the unfathomable task to plan the funeral for her first born child she asked me to help her find the best funeral home in San Antonio. Without hesitation I replied, Porter Loring. I already knew the reputation that Porter Loring had of being compassionate and providing quality care for the deceased and the families of the deceased. They certainly lived up to their reputation. They took care of everything for my daughter and son-in-law and most of all they provided immaculate care for my Grandson. I want to recognize everyone at Porter Loring for the outstanding job they did for my entire family. From the funeral directors: Crystal G., Amy G., Daniel G., Barrett S., Marisa M. To the amazing care team: Lexi L., Elena M., Bethany J., Avery M., Claudia R., Danny G., Shawn R., Kaine C., Hector G., Jermaine A., Aubrey C., Tetiana D. Administrators: Kelsey H., Amy N., Cristina R., Amy D., Dina A. Service Associates: Glori R., Riley R., Louis L. This entire staff deserves recognition because they showed my family that we weren't just another family experiencing the loss of a loved one. They treated us like family and displayed the utmost professionalism I have ever witnessed. Thank you to everyone at Porter Loring for making this experience better than we could have ever imagined.

Great People and great service, people at Porter Loring were all nice and willing to help,read more

These people are wonderful. Kind, informative, and efficient. We had an unusual, difficult…read moresituation with no next of kin, and they stepped up to help. Highly recommend.

Very responsive and caring staff. Explained the process and worked the schedule to meet our needs…read more They made a difficult situation comfortable for our family and friends. Couldn't have gone better. Thanks to their entire staff.

My Mother passed away little over a month ago. My parents had done all the pre arrangements but…read morethere were still things left that needed to be done. Samantha was absolutely amazing, she was compassionate and yet professional at the same time. Went out of her way to make sure that everything was perfect.

actually they get a 000 you'll lose your peace. promise it won't take long if you bury your people…read morehere. the website is a complete facade! i'd like to know where that lake water image is at. it's mainly dirt and weeds over graves people. do not bury your loved ones here! the up keep hideous. you'll only see weeds and dirt not grass, they don't do actual lawn care (i laid my own grass and it died) they do not water feed kill, they ride over the grounds. first funeral home ever that let's their staff talk wreck less & rude as if you're at their home. the staff is rude and entitled over your loss, they throw your decorations in a warehouse full of dirt in the back of the cemetery grounds, they have desecrated graves( my infant was one and i have proof). when you bury your loved ones you own that land.... they will tell you what you can't put in your headstone and that's ridiculous. look at the texas funeral service commission site.

Pierre assisted us throughout, and he provided above and beyond service during an incredibly sad…read moretime. He was highly responsive and flexible with all of our requests and kept us updated throughout. I can't say enough about the quality of work he provided us. The ceremony was beautiful, and overall we felt like our loved one was honored considering the short amount of time that everything was completed. They took care of the slideshow that was shown during the service, they also took care of the playlist of songs, and they took care of the programs that were handed out. Norma was also helpful in making sure the food was stocked and displayed along with ensuring our guests needs were taken care of. The bathrooms were clean, the whole building seemed to be clean, and it didn't seem like that detail was overlooked which was highly appreciated after viewing other funeral homes. The lighting was good, and we felt like the staff was good overall as well. There was also a private family room attached to the main service room if anyone needed a break or wanted to use it for a kids room. This place was full service from what I could tell. The only part that I wasn't extremely satisfied with was towards the very end where it felt like we were a little rushed out. We did book for an extra hour to ensure this didn't happen, but things happen and we understand that part wasn't understood my some of the staff. I would recommend this place to anyone based on the services provided that we received.

Not everything is explained in detail, so ask questions. Everything needs to be paid up front…read morebefore anything can happen. I highly recommend shopping outside for a "plaque""marker" for your loved one because if not it will be 4 months from the time its paid in full before it gets placed. Service was good but they do have there rules, so ask ask questions.

Seeking funeral and burial services. Disappointed at appearance of portions of Sunset Cemetery…read more Chain link fence along Eisenhauer Road is an eyesore and numerous well-known family graves sites have tilting monuments. Perpetual care seems limited. In areas under development worker tools left on sidewalks, demonstrating lack of management attention. Temporary fencing separating new areas under development is poorly maintained. Overall signs of management neglect that is not reflective of leading cemeteries in a major city like San Antonio.

We used Cabrera Funeral Home during one of the most difficult times in our lives after experiencing…read morea miscarriage, and I truly cannot say enough good things about the care we received. From the very beginning, their team treated us with such compassion, patience, and respect. They made an incredibly painful process feel a little more manageable and handled everything with such dignity. They worked alongside Any Baby Can, a nonprofit organization in San Antonio that supports families experiencing the loss of a baby, and together they created a supportive and comforting experience during such a heartbreaking time. Every detail was handled thoughtfully, and we never felt rushed or overlooked. Their prices were one of the best we found in San Antonio as well. Their kindness and professionalism meant more to us than words can fully express. I am deeply grateful for the care they provided and would recommend them to any family needing support during such a difficult moment.

I thought/hoped I'd never have to review a funeral home, but here I am. My husband, the love of my…read morelife, passed away this week. He always wanted to be cremated with a simple family service and that's it. My sister in law found Cabrera and called to make an appointment. The staff was caring and compassionate, and I was impressed with their service and attentiveness. Pricing is reasonable. I'm glad we found Cabrera. They made a difficult time just a little easier.