Had some cosmetic work due to a sideswipe done on my car by Tesla service advisor Johnny Reedas. He was absolutely fantastic - high quality work done fast. I'd recommend him to anyone needing service! read more

Horrible customer service. I won't even waste anymore time on these people.so unprofessional and they have no knowledge of what they're doing. I called to speak with the manager Amanda three times amd she didn't even have the common courtesy to return my phone call. For a company that is known for being tech savvy and a step ahead of everyone else their customer service was horrendous!! read more

Alexander Mendoza needs to be REMOVED from Tesla. He called us yelling and abusing us and threatening us. We ordered a Model 3 months ago, and were supposed to take delivery in about a week, but now he is punishing us and pushed our delivery to 13 weeks for us complaining. He refused to give us the name of the manager. We asked to speak with the manager but instead Alex called us. Pretty sure employees are protecting each other. read more

This place is the worst Tesla ever. I was told invalid information continuously rather then being told I don't know while I was there. Asking the sales reps here anything is a waist of time. I dealt with alexander who might be one the rudest people I've ever dealt with in customer service. Like I just ordered a car with you guys and all he did was talk over me. I asked to speak with someone else and he didn't give me someone else. He literally told me his manager doesn't work there so I have no one to complain about him too. I still do not have a solution to the delivery problem I have and now have to continuously call again to try to get a solution. Avoid this Tesla, avoid calling them, if you have to go avoid Alexander! read more

I had an outstanding experience purchasing a Model Y through the Santa Monica store. In particular, I received stellar service from Blake, my sales advisor, throughout the process. I came into the store in March for a test drive, accompanied by my sister. Blake gave us a thorough walkthrough of the car and its features. After the test drive, Blake suggested I place an order to lock in the price of the vehicle. While I had no intention of placing an order that day, Blake made me feel comfortable and educated me as to why it was to my advantage to do so. As it turned out, this decision saved me over $1,000 as the price was raised multiple times in the interim. In early April, I was ready to finalize my order and Blake walked me through the process to do so. My new car was delivered to my home at the end of the month. Unfortunately there was a technical issue that prevented me from accepting the delivery via the app and unlocking the vehicle for a few hours. This resulted in me being ticketed as I was unable to move the car from its drop-off location on the street. I immediately alerted Blake of the issue and the resulting parking ticket and he promptly took care of the situation, getting a check issued to reimburse me for the cost. As a salesperson myself, I was impressed by Blake's level of knowledge, helpfulness, and responsiveness throughout the buying process. Overall, the car buying experience was the best that I've seen to date, and I'm absolutely loving my Model Y! I'd highly recommend working with Blake and team at Tesla Santa Monica. read more

MESSED UP MY DMV REGISTRATION WHICH HAS CREATED SEVERE FINANCIAL CONSEQUENCES FOR ME AND MY NEW BUSINESS. Warning: If you are buying a Tesla to use commercially this is not the place to shop! I bought a black on black 2024 Telsa Y to drive Black Car service on an Uber Black account. The sales people knew exactly what I was there for. I explained everything. They informed me that I was not eligible for the immediate cash federal rebate of $7,500 because I was purchasing the car commercially. So I didn't get the rebate from Teslsa and paid for the down payment with my own cash. I purchased the car with an Auto loan and all under my business name. THEN THEY REGISTERED MY CAR WITH THE DMV NON COMMERCIALLY! Doing this has made it impossible for me to complete the TCP PUC application necessary to activate my TCP number for Black Car service. Uber was originally created for limo and black car drivers, so the TCP is a must for drivers to use the app that most riders are using for black car service. At minimum, TESLA CENTURY CITY OWES ME $7,500 SINCE THEY WENT AND REGISTERED MY COMMERCIAL CAR AS A REGULAR AUTO. I PURCHASED IN APRIL AND I AM STILL DRIVING WITH NON COMMERCIAL REGISTRATION BECAUSE GETTING THIS CORRECTED INVOLVES A LOT OF TIME - PAPER TITLE AND DMV DELAYS. TIME I AM NOT ABLE TO USE MY UBER BLACK ACCOUNT WHICH PAYS DOUBLE WHAT THE REGULAR UBER ACCOUNT PAYS, TIME I AM PAYING FOR A LUXURY CAR AND COMMERCIAL INSURANCE PREMIUMS WITHIN THE BLACK CAR WAGES TO MATCH THOSE COSTS! If everything had been handled properly then I would be on the Uber Black account this month. Instead, it's taking much longer and I might not be on my Uber black account until August. So the way I see it, Tesla owes me $7,500, or the lost BLACK CAR service wages. Since April I am driving lower tier Uber X and Lyft customers around in a luxury black car meant for Black Car service and getting paid those low wages instead of what I bought the car for. With the proper course of action, that would have changed by the first week of June. With TESLA registering my car improperly (after denying me the federal rebate ) I won't be able to activate my Uber Black account with all documents in until August. PAY UP TESLA. TAKE ACCOUNTABILITY FOR YOUR ERROR. I AM NOW IN SEVERE DEBT BECAUSE OF WHAT YOU DID. read more

Called twice and left messages. Wrote an email asking for a test drive. None of my messages were returned. Guess they're not too concerned right now with new customers. read more

I never write reviews but for the awesome service I got from Nick at Tesla, he deserves it .... More like the service commands it! Let me tell you why.... 2-3 months ago I was buying a beamer for around 40k and the service at bmw during negotiating etc was just a pain in the ass... too much headache back and forth The day before my delivery For my bmw , I sat in a tesla uber( u read that right) nicest uber guy ever , showed me how cool the car was ... it was a model 3 i got home and by chance just called the santa monica showroom to speak and just find out the price etc Let me put it to u this way... I spoke to nick for over an hour , not only did he explain to me so well how a tesla works ( like switching to an iphone ) he also knew so much about the cars that I ended up spending 70 80 k more for a s model..... why?? They dont work on commission, but just because it was explained so well to me. During that conversation not once did I feel pressured at all! No sleazy salesmanship like I experienced at bmw Just honesty and too the point. This car isnt available till june, this dude got it for me in 2 months almost! My friends who work at tesla said its impossible , hes at a much higher position , he couldnt do it! I got options for colors also its nuts! I have asked him continuously a millllllion questions ( I mean a milllion )never once has he not answered promptly or disrespectfully ! He has been honest and just simply amazing through out. MANY MANY people tried to talk me out if buying such an expensive car with a yoke. But because of Nicks wonderful customer service that I received and continue to receive I went through with getting the car. GIVE HIM A FREAKING PROMOTION! read more

It's a really small shop, enough to show one indoor to view the configurations, and another car right outside. Unfortunately not for a free drawing! It's the coolest piece of electronic to own now! read more

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Worst customer service! David Maggard was super rude and unhelpful. Talk about disrespectful. Do you research before buying the car- it gives off radiation and has a lot of cons. read more

It was a great experience purchasing a car with Liz at this Tesla location. I followed up with her on Monday to see the status of my Mid Range 3 as I did not receive any updates yet and it was almost 4 weeks since I ordered. She called me back the next day and I was fortunate enough to be assigned someone else's car that wasn't delivered (not sure the reason). Liz was very responsive and quick with getting the contract so I could finance with my bank. I completed my loan today and made my final down payment and I get to pick up the car tomorrow in Marina Del Rey. Yay!! Thanks so much, Liz!!!! read more

Javier is amazing! He made us fall in love with Tesla when we came in just to check Tesla out back in October 2020... Today he even helped us solve an issue with our insurance... he has been extremely helpful, super friendly and very accommodating! read more

I don't quite understand the role of these sales people here other than facilitating you for test drives, which I'm sure can be automated. They also canceled my test drives few times, super disorganized. Maybe I just had a really bad sales coverage (GM) throughout the ordering and delivery process, but they were extremely unhelpful and couldn't provide any info beyond what was given on Tesla's website. Zero cares throughout the process from the customer team. It's nerve racking enough waiting 3 months+ for your car to arrive, whenever you ask them a question, they tell you whatever bs answer to get you off their back (or don't respond back all together). Horrific customer experience overall. I don't recommend at all read more

I recently visited this location and had the WORST sales experience ever. If would give negative stars if I could. I went into this location fully expecting to put down the deposit and start the process, but spoke with AJ Graybill and left feeling disgusted and disrespected. He was rude and condescending in his approach to providing financing information (which was completely inaccurate) and treated me like I could not afford the car. I am strongly reconsidering even getting a Tesla at this point. I would strongly recommend AVOIDING this location at all costs!!! read more

Worst customer experience with this Tesla dealership. Me and my business was not valued at all. I needed to change my monthly payment by merely "$20" --my lender was onboard and they said the dealership needs to update the terms. I visited Tesla 4 times to get help with this and the standard answer was that "Melanie is the ONLY one who can update your order and she is out of the office". The other advisors emailed her on my behalf 2 times and she never got back to me. I email her directly and again no response! In the meantime, my delivery date kept being pushed back because the loan was not confirmed. I visited the store again. Noah emailed the Tesla finance team and Melanie to let them know about my request to increase the monthly payment by $20. The result was two unnecessary hard inquiries on my credit report with no change in the monthly payment. Nobody cared to reply. I called Tesla Customer Service to no avail. It was very frustrating to have no support with my Tesla order and the fact that my time and business were not being valued. On 5/2/2021, I visited the Tesla store at the Westfield Century City mall to meet with a manager and file a complaint. One of the advisors asked about the reason for my visit and sent an email to the back office. Suddenly, Melanie showed up! She did not provide me with an opportunity to talk to her supervisor and blamed the Tesla Delivery Team for this problem. Very irresponsible! When I told her that I'd like to file a complaint, she referred my to the generic customer service email. I cancelled my order because of the delay in car delivery, the amount of monthly payments that never was corrected, and the horrible customer experience. Tesla refused to refund my $100 deposit. read more

I dont why other dealers don't follow tesla sales model. All paperwork was done in advance and the pickup only takes 15 minutes. I specifically work with Javier, he was friendly, knowledgeable, and very easy to work with. He answered all my questions promptly and make sure my tesla experience was top notch. I'd highly recommend asking for Javier at the Century City showroom if you are looking to buy or are interested in a Tesla. read more

My dream car !! With the Federal $7500 and State $2500 rebate, it is good deal. The body is stronger than I think. Model 3, I am waiting for you. Love Model X too. But, I think it is good for family. Not for daily transportation to work read more

Tesla - Car Dealers Near Me - Los Angeles, California

The most comfortable we've felt at a car "dealership" from the moment you walk in You are treated as a valued customer at this specific location. DEAN assisted us through the entire process prior to test driving. ANTHONY was amazing during the process of test driving and educating us on specifics and features! Everyone here gives you the welcoming feeling and assured your comfortability whether you plan to buy or just taking a look. My fiancé and I recommend coming to this location if you want the VIP treatment!!! read more

Tesla - Car Dealers Near Me - Los Angeles, California

BEST experience ever. Beginning to end. Javier Romo is the ray of sunshine you never knew you needed in a Tesla advisor...his infectious energy only matched by his exemplary customer service. He could not have made the process easier or more enjoyable. Who knew buying a car could be this fun?! P.S. LOVE my Tesla. read more

The people here are very very very rude never help out and they kick me out for no reason all the time

For a luxury car brand, these guys have horrendous customer service. After placing a deposit for a $90K car, no one responded to there separate requests for a test drive. I canceled the order - if they treat you this badly before they have your money, what is it going to be like when they already have it? read more

I'm looking for an all-electric car, so felt Tesla would be a good place to start, being the gold standard for this type of vehicle. I have always wanted to go into one of these showrooms, but never had the need until now. The staff are very informative and polished, with no push to purchase. I was humored by all the effort Tesla has made to make the experience of purchasing a Tesla, likening it to Apple when it first introduced their product. The software drives the vehicle, literally, and can be changed to include customer comments, including capturing a video of possible accidents, scenes or information for future use. The Model 3 seems to be the biggest market, although there is some transition in the cost, as the Federal tax rebate wanes. A test drive is arranged through a physical location a few miles away, and must be coordinated prior to the test drive. Something new in making auto purchases, but certainly market changing... read more

As far as Tesla goes, i couldn't be more disappointed! After driving an S model for 4 years I can say it's fine on the road but sucks around town....but what really defines their vehicle is their lack of service or any effort whatsoever to be helpful after the purchase. They promised us everything when we were buying it and ended up never returning phone calls, hanging up on us, transferring calls to endlessly ringing phones and numerous unanswered messages. The service centers aren't really service centers they are showrooms designed to upgrade you, and the actual service areas are stuck out in The middle of nowhere convenient. And I can't forget the part where you never know hen you get in your car wether the dash board will have completely changed to where you are driving your car trying to learn once again how to turn on the wipers or adjust the seats...... I really hate having to say all this because I really wanted to love Tesla....and I don't. We also have a BMW I3 and absolutely love that one all the way around! read more

1 Star for making a smart electric car. I've had 5 Tesla's. 0 Star for quality of paint and craftsmanship of the car. 0 Star for customer service and availability to help 0 Star for honoring their refund policy 0 Star for a lack of overall company coherence. Meaning they tell you what you want to here and just push you off to the next person. Good luck trying to talk to a real live person for any help. read more

Just went in to test drive a car. The salespeople are the most non-pushy and awesome salespeople I've ever met at a dealership. We went on a test drive and it was such a pleasant experience. Usually you're supposed to make an appointment but our sales guy checked to see if they had an opening that afternoon and they did! None of the salespeople have any cards because they don't make commission on sales and have no incentive to be slimy which I really like as a business model. Would definitely come back here if we ever bite the bullet on a Tesla purchase! :) read more

I was researching the differences between buying a used Tesla S or a new one at the Tesla at the Century City location (in the mall). I was immediately greeted by Javier Romo when I walked in the door, who was exceptionally knowledgable and walked me through the differences of the new and used cars. Javier was extremely helpful to say the least. My brother just bought a used Model S and absolutely loves it. I'm definitely buying a Model S very soon. read more

Current Tesla owner who just wanted to check out some of the new models and see what my next ride should be.  I have an older Model S but wouldn't mind upgrading to a Model X - It is easily the sleekest SUV on the road today and it has that unique and 100% recognizable Tesla feel. I always receive excellent customer service every time I walk into the store and my visit got me so excited to go back once my tax returns come in! read more

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Omg hard to find... hidden under amc theater inside the mall parking garage No exterior signs. The cars are great though. There is a service center about a mile east on same road.... you cant miss that.. and you can see some cars there too I guess.. all in all cars are visionary and modern all electric and futuristic dash and hidden panels along side of car... which is custom made to your requested specs. read more

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I recently had the opportunity to drive my neighbor's Tesla Model S, after she purchased it. I was absolutely amazed at the performance and the features that come equipped, in an entirely electric car. The styling alone of the Tesla Model S is gorgeous. It's definitely not my mums Prius.......thank goodness, that bloody car is like a mismatched shoebox. The Model S electric car, actually resembles a really nice sports luxury car, with beautiful styling. With the price of petrol seeming to either increase or fluctuate as often as it does, I realise the automobile spectrum tilting toward hybirds and full electrics. I was definitely not in the market for a hybrid or an electric car, because I wanted to become an overnight environmentalist, or some tree-hugging liberal, I just hate having to constantly fill my cars up with petrol. My X6, which is more my daily driver, gets a whopping 14 mpg on the road, whilst a pitiful 21 mpg on the freeway. I reckon my foot is a wee bit heavy on the accelerator, but the amount of petrol I go through each week is sad! I went to the Tesla dealership to look into acquiring the Model S, preferably the P85 version, since it can hold a longer charge, and has considerably more horsepower. When I walked into the Tesla showroom I was immediately greeted and welcomed by the salesman, but when it comes to purchasing any new car, I reckon you're always getting swarmed by salespeople, with the goal of selling you the most expensive car the manufacturer makes, with a crapload of accessories you never use, that you just fiddle with on occasion, to make sure they work. Fortunately at the Tesla showroom, I wasn't gangbanged by 5 dudes trying to sell me the entire company. I explained to the salesman, what car I was interested in, and I wasn't going to waste my time, looking at a bunch of crap I didn't want. So the salesman went over the specs on the car I wanted, answering all my questions, both positive & negative, and was very attentive to my concerns, must be the comission...lol. The entire Tesla showroom is well orchestrated. It's definitely like no other dealership I've been to before. There's actually a very calm and welcoming order to how customers are handled. Tesla is not your typical dealer experience. There aren't 100's of cars lined up to choose from. Your able to sit down and design specifically what car you want, based on the model you've selected. You get to choose the colour, type of interior, trim and decor, type of seats, wheels, roof (solid, all black, or panoramic glass), amongst other various choices. Make sure to call ahead to schedule a test drive of the model you're interested in, as they get booked up quite quickly. If time permits, they can squeeze you in for a test drive. Then it was off to the design studio to go over the exact features that I wanted, not what they wanted. Since I'm paying, I'll decide. I was simply blown away at the features that come equipped on the car, plus the upgrades, certainly impressive, especially, since it's an electric car and I really never associated electric cars, with luxury and performance. The salesman did an amazing job at really taking the time to answer each question that I posed, might not have been the answer I wanted to hear, but he was definitely honest and I respect that. I certainly left Tesla, knowing more than I ever wanted to learn about electric cars, but if you're going to purchase one, I reckon too much information never hurts. I wish they took trade-ins though. BTW does anyone want to buy a 2013 BMW X6, I'll throw in a new air freshener and even include directions to the nearest petrol stations. However, they're already programmed on the GPS :) read more

It took 2 weeks to get a test drive appointment, but that just made us even more hyped up for the experience. My BF works in tech and is in the market for a new car, so educating ourselves on the Tesla was a definite must. The store is very small; they have a Tesla inside that you can poke around in and a computer where you can "build your car". There were 2 guys working there on the Saturday that we went; one was busy with people, and the other one took us on our test drive. He was very nice and very helpful and willing to spend as much time with us as we wanted. The test drive was a lap around the block, but he said we could go around it as many times as we wanted, and we could switch drivers also. There's no pressure at all to buy a car (employees don't work on commission) and he even encouraged us to do more research and come back for another test drive. You can tell the people working here are Tesla enthusiasts that are just happy to share their knowledge of the car with you. What I learned: 1) Realistically, the starting price for a Model S is around 80K, since there are some options which are pretty much mandatory (tech package, leather, etc). 2) 3G is only unlimited for 4 years, after which they don't know yet what will happen. It will likely become a data package you need to pay for. 3) The wait time is about 3-4 months for your car to be built once ordered. 4) Leases are available to businesses only 5) You can put your name on the waitlist for the Model X for $5000, which is fully refundable (either it goes toward your car or you get it back if you choose not to purchase) but for which you don't get anything except a spot on the list. 6) There is trunk space in the front as well as the rear 7) There is no iphone integration at all.. you can connect to your iphone via bluetooth but it doesn't show up on the screen.. you are at the mercy of whatever apps Tesla chooses to put on the car (they have a spotify clone for example). 8) There is voice activation but it doesn't work great Great, no hassle experience. I'd give it 5 stars if there were more things in the store that you could poke around at, but you really are at the mercy of the store employees and there were only two (one of which could be gone on a test drive), so this would be a problem if there were more than 2 people wanting to check out the car at once. Tip: Watch the Documentary called "Revenge of the Electric Car" (available on Netflix) - it's a very interesting look at this market and Musk's dedication and vision. read more

Just got my new lease model 3 1st Tesla car I've ever got into the whole experience was so refreshing no salesman pitch no game playing no back-and-forth super easy friendly staff got me into my vehicle within a couple days I had a delivered to my home what an amazing car All around 5 stars experience read more

Went to this Tesla store expecting the same great experience ive always had from Tesla. But I was wrong, wanted to finally put in a order and they had the most incompetent sales team ive ever experienced ever! I was more knowledgeable about the car then the two girls who were trying to answer our questions. A simple google search turned out to be more valuable the then employees working here. They don't like there jobs and aren't interested in talking to you.The worst part is, we asked for a test drive, she told us to wait since one of the appointments was a no show and we would take there spots. An hour later they said they couldn't help us. Worst store and team ever. Management should be fired. Went to another Tesla store and had a great experience, placed my order and cant wait for our new car. read more

Ugh, the lack of quality customer support is nauseating. 1) a manager hung up on me after I mentioned that I could not reach a salesman to purchase a pre-owned Tesla (hello Im trying to give you money! Idiotic) 2) there is literally no way to get in touch with these people. They don't answer phones, don't respond to social media or emails. Worst worst worst read more

I scheduled a test drive 2 weeks in advance. I was very excited to see the car my brother is talking all the time about. He is buying one soon, and I am thinking as well. The car feels very smooth, and autopilot makes me feel uncomfortable (have to learn to trust it first). It was definitely a joyful drive. If you are even considering of getting a Tesla, you should come here. There is nothing to lose. I was hosted by Ariel. Ariel was very friendly and knew all the answers to my questions, and often volunteered information that I was about to ask. She did her job very well in answering my questions, and guiding me where to drive - all at the same time. I felt relaxed and I trusted her. This experience crossed over to the store when she was showing me car accessories. There was absolutely no pressure to buy or anything like that. Generally I got a feeling that Ariel was confident about the quality of car itself, so there was no need to push any sales. The car is what selling it self (in lack of better words, but I think you get it). And rightly so. The car is freaking amazing. The people in the store are friendly and inviting. Go check it out! read more

So it's small store. Would have liked a little more area to explore the technology and options. The sales associates are great, no pressure but honestly want to be helpful and educational. Before wandering into the Century City store the thought of buying a Model S with the smaller battery was too much of a financial stretch even though we trusted the Tesla technology and loved that it's electric. In the late 90's we were lucky enough to be chosen as EV1 owners and hoped that by being early adopters in electric car technology it would someday be conventional. After seeing the Tesla Model S in an environment with sales associates just happy to answer questions and not make a sale, we got back on the Tesla website and ordered a Model S. Thanks Tesla for a wonderful buying experience. We've had the car for 4 weeks and it's the best car out there gas or otherwise. read more

A Big Old buyer-beware, I have 2 cars and both have been damaged in the last year by other divers and getting parts from Tesla has been an absolute nightmare. I estimate I've wasted easily $5000 in lease payments with my car sitting in the shop waiting for obnoxious parts like headlights, on a Model S, their highest volume car. I am livid at this point and I've been treated like a pest by the parts department that also, never answers its phone (Centinela). I love this company, I went to the unveiling of the truck because I've referred people to buy, I'm practically a brand ambassador and they are absolutely falling on their face when it comes to parts supplies. This would be a 1-star review were it not for Ariel Bailey being an amazing representative for the company. read more

Beware, roads in Century City are very smooth. The sedan is a hard ride. You feel every bump like you were belly down on a first generation skate board. I have had nothing but problems with my Tesla and Daniel King the owner manager told me that there was nothing he could do to help out. He would not give me the name of someone to talk to and when the charger was literally stuck in my car he suggested that I get the car to a service center right away. It was attached to my house. On my own I called Road Side Assistance. The Tesla dream is a great idea.....an "emissions free car" but you should know the reality, you are spending a whole lot of money to be apart of a big experiment. Tesla builds batteries and knows little about cars. Zero suspension, very hard seats. With all of that said in fairness there are some fun and pleasurable aspects of the giant battery with wheels. The screen is great, the navigation is the best, the car zips along quietly and it's good looking. Unfortunately the good does not out weigh the bad. The car has a lot of small problems mine has been in for service 3 times in the first 4 weeks of my lease. While everyone is VERY nice they don't know anything about their product. It's a little like the 3 Stooges. Nice, funny but bumping into each other. On a drive with the Burbank service manager he suggested that the ride would be more comfortable if I drove with the windows open. My jaw dropped. For me...the windshield angle causes headaches. I did not put this together until I called my doctor who has had two patients sell their cars due to endless migraines. It's not a problem for most people but you can read the stories on the internet and on Tesla's web-sight.."my wife won't drive with me because my windshield causes headaches". Test drive on open Highways, Canyon Roads and torn apart LA streets and decide if you are comfortable. read more

Incredibly helpful team of Tesla experts. I spoke with Will on the phone and he was so knowledgable and cool to deal with. Thanks!

As long as everything goes well it's great, the second things go south you'll get no support. You decide. I bought me Tesla. The car was delivered to my house with dashboard scratched and exterior scratches. Three days later the trunk won't close. Their customer service is simply awful. My sales guy will send an email (if he's available,) which basically says nothing. There's no caring, nor going the extra mile to satisfy the customer. Once you buy the car, you're on your own. Think twice before purchasing a Tesla, and think again before you go to this location. Simply awful. You schedule service and you get a text confirming the appointment with a side note: "please reply or you lose the appointment.) really? I do have a life. I happen to be in the operating room dealing with, what I would say, more important issues. THEY CAN CARE LESS! Zero support, zero caring, zero professionalism. I'd replace every single one of them and hire a whole new team. read more

Great car for driving but nothing else. Within 8 months I can't open 1 of the doors. One of the windows broke. We can't get our 2 k from the state for the electric car rebate Our tire went flat and it took 5 hours to get a replacement. Everytime I connect my blue tooth to the car it screws up my ear buds, so I can never bluetooth my phone to the car. We tried to change bank accounts for our automatic payment and they couldn't do it, and everytime we made a payment from another account it would say it went through and it never did so I have to send a check every month. When driving the car when you take your foot off the gas the car automatically slows down, but sometimes this feature doesn't work. And make sure you're able to have a charging station at your house cause it's a pain in the ass to go to the charging station every week. Some places like big bear don't even have charging stations read more