Great people. We had a few hiccups on our RV…read more The staff was on it fast. Excellent staff always in touch. We highly recommend little dealers little prices. They live up to their name. Thank you for everything. Happy Trails for sure when you buy your RV. Thanks, STEVE, MIKE, and STAFF

"New staff" same old song and dance. You will pay tax on your retail purchase and you will be…read morepenalized if you want to pay cash if you don't use their financing. Very siimilar to Blue Compass. My advice if purchasing a late model RV: Look for a private party sale, be patient, buy the book "Buying A Used Motorhome" by Bill Myers and follow its direction. You will save at minimum the sales tax. We looked nationwide online and saved 10-12K on price PLUS sales tax and got a nice, easy to drive 27 foot Class C, 2024 model year, with 9,000 miles on it (only 14 hours on the generator!), with two slide outs - the perfect rig for us. The worst thing you can do is finance sales tax - think about it! Find a private party sale - remember: there are lots of people disguising as private parties who are really dealers (do your research) - weed them out - be patient. Read service reviews for dealerships, pay attention to people you know and their comments about RV dealerships in the area. We are glad we were patient, it paid big dividends. The two stars are for the finance, and sales people - everyone was real "nice" but they are trapped in a corporate "system".

They have NO patience for their customers. When they sold me the wrong radiator only to find out…read morerefunds upset them enough I was told to never come back LOL. They have never been friendly or helpful in there. Bought the new radiator down the street. All good!

Our car battery died suddenly with no warning, in a parking lot of a strip mall in Camp Verde (we…read morewere far from home). Thankfully there was a NAPA Auto Parts store in that shopping center. We went in and told them our dilemma. Bill immediately came out to the car with us (in very hot, humid weather) tested the battery, and determined that was, indeed, the problem. We all went back to the store, bought a new battery (Chris, the assistant Manager, gave us a great deal on the battery we needed) and Bill went back out with us and installed the new battery. We were on our way in short order. Thanks so much to all the great guys at NAPA who kept this issue from interrupting what ended up being a fantastic day!

USE CAUTION. We have supported Blue Compass for years. This is our 7th and final purchase from Blue…read moreCompass. In fact, I purchased a Brinkley at the Prescott location, which we still own today. As an active influencer in the RV community, I have referred a steady stream of customers to your dealerships. That ends today with Vice President of Sales, Brody Thompson's response. Beginning in January 2026 in Prescott Valley, AZ, we were excited to purchase a smaller RV, an addition to our Brinkley we purchased last year. We noticed a concern after being called to the dealership multiple times to complete or sign missing paperwork or make corrections. While waiting in the sales room, the finance manager, Michael, decided to have a conference call on speaker for everyone to hear. Unfortunately, mistakes were made and discussed on this call. Now, it required altering our original deal, which required an adjustment to the initial agreement. Michael requested an additional 6K due to this error, but we refused, staying firm with our 10K down payment. This is where it gets good. Well, a roadside service contract was added between the various revisions of the contract. Surprisingly, no verbal discussion occurred, as I would have easily refused. I've been paying for my own RV roadside service for years. Are they trying to recoup some of the additional $ 6K requested? Wait, it gets even better! Let's review my warranty contract. Oh wait, we can't. We were only provided the cover page of the warranty contract. The remaining pages, which included the cancellation policy, was not included. Luckily when we purchased our Brinkley last year, our warranty contract included all pages, which outlined the cancellation terms. This situation reflects poor process at best. At worst, it points to deception. Why cancel? They created an additional loan for the warranty, which doubled the original agreement and monthly payment. Two loans for one RV!?! The dealership now involved Blue Compass leadership, Vice President of Sales Brody Thompson. Now, Mr. Thompson is questioning our integrity instead of addressing the facts, stating, "This is the reason so many dealerships act as if they don't care about the customer, because it's clear so many customers care not to keep their word." Then closes his email with; "Two sides to a story". This response speaks for itself. He's not interested in customer service or learning the facts of this transaction; his only focus is sales. I will not accept an attack on my integrity when the issues in this transaction were outside my control, not communicated or created by others. The true reason why dealerships get a bad reputation are examples pointed out in this review. A dealership that conceals charges or promotes a false narrative in conflict with a signed legal contract raises serious ethical concerns. These actions reflect deceptive business practices and undermine the integrity of the transaction. That approach damages trust, violates consumer protections, and warrants formal review and exposure. Bottom Line: unauthorized add-ons, incomplete/missing documents, conflicting loans, & delayed refund. As an RV influencer, I will continue to share the facts of this story for years to come, including in our video review of the RV. Others have shared this same experience on other platforms and via the Better Business Bureau website (BBB).

My husband and I stopped here with our new Jayco Jay flight because we had heard that Affinity had…read morea free dump station. After pulling in back, Josh was working outside and immediately helped direct our RV to the station. Josh was SO helpful and friendly and answered a couple questions we had (this was our first trip ever with our new RV) He didn't have to do that! Goes to show what a quality place Affinity RV is. We will definitely come here in the future for any work needed, ect. This is definitely Prescott Valley's hidden gem!! So glad we stopped by. Thank you Affinity RV!!

Very pleased with customer service, reply with pricing for a replacement AC unit on our motorhome…read more Professional and responsive to all our requests! Happy Camp Verde rv owner!!

We were referred to Aspen RV by Distant Drum campground for a low water pressure issue on our Super…read moreC motorhome. They were available same day and willing to work around our schedule. Perfect timing as we are leaving tomorrow. They immediately diagnosed the water system problem, installed a check valve, and coincidentally assisted with a tow gear issue. They were very professional, competent, and reasonably priced. We would highly recommend them, and possibly even go out of our way to have them assist us in the future if needed.

I don't even know where to begin. We brought our 2017 Ford Focus in for two recalls after buying it…read morein December and receiving notices in March. I spoke with Larry on March 16 and dropped the car off March 17. Right away, Larry was rude--chastising me for not bringing it in sooner, despite us just getting the recall notice. He also made inaccurate claims about our brakes just by looking at the car, clearly assuming I didn't know better. My husband and father are mechanics, and I have extensive experience working on cars myself. We only came in because recalls are fully covered. We were told the repair would take about a week to a week and a half, but they had our car for 20 days (March 17-April 6). No one suggested ordering parts ahead of time to reduce downtime. Communication was extremely poor--I had to call multiple times for updates, and Larry often said he'd call back but never did. After 16 days, they finally called (the only time they initiated contact) claiming the engine cover was cracked and would cost $400. The photo showed no oxidation or debris, indicating it likely cracked during service. The manager confirmed bolts in that area were removed and torqued. I pushed back, stating I wouldn't pay for damage likely caused by their mechanic, and said I'd escalate to Ford Corporate. They eventually covered it. The manager also acknowledged they usually order specialty tools before taking vehicles, which clearly didn't happen here. I raised concerns about the delay and lack of communication--he apologized and said he'd address it with Larry. They offered a rental, but I would've had to drive to Prescott and put down a $200 credit card deposit. I don't use credit cards, and while another location suggested using their business card, this dealership refused. We ended up sharing one car for the entire time. We were told at one point the car would be ready the next day, but delays continued (first a broken bolt, then the engine cover). We finally got the car back April 6--20 days later. Overall, the biggest issues were poor communication, lack of accountability, and Larry's rude behavior. We were considering buying a Ford truck (we pay cash and just bought a ranch), but after this experience, we will never buy a Ford again--mainly because this is the only dealership within 50+ miles and we refuse to deal with them. I would not recommend this dealership--or any Galpin Ford location. I documented all conversations from March 16-April 6 and will be advising others to avoid them.

I'm a senior citizen who has used Galpin Ford Lincoln (Dewey) since moving to the area in 2023, for…read moremy 2019 Lincoln MKC. I have probably come in contact with all their service, and front office employees. I can't say enough about how well I was treated, and the competence of their people. I would recommend this business for all automotive needs.

I wish I could give 10 stars. This Family owned and operated business is awesome. I had an issue…read morewith my Amp Research Step and I found them online and called them. They were not only excited to help, they asked me question to try to troubleshoot it over the phone. Since my issue was not common they asked me to bring it in. When I did they had a line out the door, a sign of good business. I waited only a minute or two before they helped me and got a very experienced service tech and installer to help. Within 15 min they found the problem and it was covered under the warranty :) I am super happy I went to 5 star. Businesses like this are rare and gem when you find them. If I need anything in the future for my truck ( 2015 Silverado) I will call them first.

I was looking online for a Retrax Pro tonneau cover, so I went on Retrax website. The website…read moreoffered to locate a nearby dealer and found 5 Star Automotive Accessories. I've checked his reviews on Yelp and felt comfortable to stop by to get a price. The owner, Eddie, had tonneau covers in display, he explained the pros and cons of each one. When I finally set my mind on the Retrax Pro he said (on Friday) "I'll have it here by Monday". The tonneau cover was there Monday but I couldn't make it, we set an appointment for Tuesday at 1PM. I came Tuesday 1PM and Retrax was ready to be installed, his installer, Marcus have already assembled the Retrax saving me at least 1/2 hr. I had a BedRag and the tonneau cover professionally insulated in no time and I'm very happy. Thank you Eddie and Marcus for great service.

Amazing service and quick repairs, not like other shops around. Price was great as well.read more

Great shop, quality work. More expensive but they really get the job done. Very knowledgeable and…read moredetail oriented mechanic.

After incurring a rip in our roof membrane, I did my due diligence research on repairs, and after…read morereading and watching videos connected to AZ RV Roof, returned the rolls of Dicor and other products, knowing a trip to Prescott, AZ would be my best option. I filled out the estimate request on their website and received prompt response from owner, John Fischer. I was prepared to spend the estimated amount. There were several flexible dates offered, and I scheduled promptly. I arrived on a Sunday evening with offer of overnight with water and electric on their property. Early (7:30am!) the following morning, Shawn Fouse greeted me with expectations for roof replacement. With his expertise and further conversation with John, the estimate was significantly reduced.....but since I was prepared to pay the initial estimate, Shawn and I discussed replacement of our original awning. I had already discussed this with my dealer and had a pretty good idea of pricing. AZ RV Roof is also starting fabric replacement on some awnings and the pricing was way less than my dealer offered and a better quality awning! I was hitting the JACKPOT!. Both John and Shawn are very easy to work with, but Shawn, with his personal RV experience offered lots of additional assistance for my needs, beyond the roof. This business is definitely "old school" with customer service at the top of their game. There are several nearby hotels and I used Uber to get around. My new roof was ready on time, complete with awning replacement. I can see why they don't have less than 5 star reviews.

Shawn and his team did an excellent job on a brand new roof for my RV. Attention to detail, and…read morequality was outstanding highly highly, highly recommend AZ RV Roof!!!