This particular charging station is located in the Sandy Springs Plaza by the Trader Joe's Andy…read moreCorePower Yoga. There are two of them here, one on each side of the thourough way between driveways.

We went in to purchase coolant and were unsure which one to buy. An employee and a manager walked…read moreby us. The employee kindly asked if we needed help, but he wasn't sure which coolant to recommend, so we all looked to the manager for assistance. As the manager walked back out, the employee asked him for help. The manager slapped the container and walked off. Confused, we asked, "So, is that the one?" and the manager, Christopher, didn't even stop he just shouted, "It says blah blah blah on the bottom lefthand side," in a rude tone and kept walking. It's not always what you say--it's how you say it. His attitude came across as dismissive and unprofessional, as though we were inconveniencing him for asking a simple question. As females, this is exactly why we dread going into some auto shops because we're often met with disrespect instead of basic customer service.

My experience was so great! I couldn't start my car, got a jump and knew that they were about to…read moreclose, but they made sure to take care of me despite it almost being closing time. Everyone had such a positive attitude. A test was ran on my car and the battery needed to be replaced. They even replaced the battery for us! If I ever have any car problems, I'll be sure to come here again!

My Diehard Gold battery has been dysfunctional for a while. If i don't drive the car for a few…read moredays (about 3 or 4) it loses enough charge not to crank. When I arrived at Advance on Cheshire Bridge at around noon, I presented my issue to Tyrus behind the counter. They seemed to be short-staffed, because Tyrus and the commercial manager Sabrina were the only ones there. Tyrus made the statement that a battery will die if the car doesn't get driven. I told him a battery shouldn't die after 3 days, especially the Diehard. he seemed very frustrated with me, and I acknowledge it was already a hot day and they were short staffed. He conceded that it might be a bad battery, so he looked up my make and model car- 1999 Saturn Sl-1. There's a footnote for my car that says the replacement cannot be done by store personnel because it might take over 30 minutes to do. Tyrus was quick to shut me down. He did offer to go test the battery so we went to the car. After a quick test, he said the battery needed charging, but they would agree to a replacement if i wanted to. I showed him the bracket with three bolts holding the battery in place. he still held his ground and stated he couldn't do the work. He suggested I go to a neighboring mechanic to have the battery removed (for a fee). I asked him how I'd get the car back to advanced for a replacement. --no answer. "well they can charge this battery for you" that's not the issue. the car alternator charges the battery when it's running. We went back inside and I spoke to Sabrina. She was very cheerful, but held the line. They would not do the work themselves. I asked if they could print my receipts. I was searching my folders and didn't see them. No to that request as well. "take a picture of our screen" When David, the new manager of 2 months arrived to help out, he gave me the same story. When I told all of these people that this store replaced the battery last time, they all told me it didn't matter. when I showed Sabrina and David THEIR APP regarding Diehard batteries that it says plainly "Free installation on all diehard batteries" (no exceptions or asterisks) , David said that it wasn't in their private system that way. He says if they try to install my battery and they damage something, they would be liable to repair it. Surely there's something i can sign that waives that liability? guess not. So when I told David that I would somehow replace this battery and then let the warranty run out, and never buy a battery from advanced again, he was unfazed and didn't seem to care. Other than Tyrus seeming frustrated, the other two were pleasant and not rude. They just would not replace my battery. I'm not a mechanic, and am not good with tools. They have a battery changing cart/kit with all the necessary tools to do the job. The complication is there's a retaining bracket with three nuts--two are easily reachable on top and side near the top. the third is near the bottom on the side. In the past, they were able to have the new battery into the car in about 20 minutes. Sad that I need to find another auto parts store for my business.

I'm disappointed with how Advance Auto Parts handled my warranty issue. I purchased a Platinum…read moreDieHard battery from them four months ago, and last week my car wouldn't start. After getting a jump, I drove to a trusted mechanic who ran a quick check and suspected the battery was the problem--without charging me. I returned to Advance Auto Parts expecting a straightforward swap. Instead, they asked me to keep the car running for 30 minutes before testing the battery. I explained that testing a freshly charged battery doesn't reveal whether it can hold a charge, but they insisted it was store policy and refused to do more. I went back to the mechanic, who kept the car overnight and confirmed the battery was indeed defective. Only after I contacted Advance Auto Parts corporate and shared the diagnostic results did they agree to replace the battery. Since the swap, I've had no issues--but they still refused to reimburse the diagnostic fee. To be clear, the store staff weren't the problem. The real issue is the flawed policy that prevents proper testing and delays warranty fulfillment. Advance Auto Parts needs to update its procedures to better support customers and honor its product guarantees.

Charging has limit. It will stop at 80%. Just charge enough to reach home. It might get crowded…read moreduring office hours

Convenient Location: Yes at Lenox Square Shopping? Tons!…read moreFood? Yes, DaVinci Donuts and a food court in the mall Restrooms? In the mall, a bit of a walk. Covered Charging Area? No Window washing supplies? No Car wash? No

They ran a free diagnostic on my battery and the whole starter system of my vehicle. They…read moredetermined that there was a loose connection, which they tightened for free. They also said if I have future trouble starting my vehicle that I should bring it back and they can help.

Grover was really, really helpful when I was driving by to pick up a very specific type of…read moretransmission fluid. He didn't just tell me "aisle four." He walked me to the item I needed and also read the back to make sure it was exactly what I needed. I usually go to O'Reilly, but I'll remember to come back here instead. Thank you.

My car wouldn't start yesterday. So with me not being an Atlanta resident too long, i was anxious…read moreabout finding a place to get service that wasn't a dealership. However, money was a major factor with this unexpected event. Found Moreland Battery Exchange on Yelp and saw all of the awesome reviews. It wasn't hard to find. I pulled up and I'm used to going to various spectrum of the auto world (local/remote small business (prefer) or corporate (only prefer if i expect a lot of travel (warranties,etc)) I was helped right away by Corey when i walked in. I also think that i talked to him on the phone when i was calling around for prices. He removed and installed my battery efficiently. I was in and out of there in all of 20 minutes or so. Great business and I fully recommend this place!

my 2 stars are based from a specific experience,My line of work in the auto industry leaves me with…read morebatterys that I usally take here but I was turned away a hr befor even closing. I hada trailer with about 15 batteries and he asked how many I told him and he walked and looked and said yeah you have to go to our other location our warehouse had to many batterie. like bruh that's what yall do. warehouse was not even full and this guy has the nerve to ask for tips anytime I come like what am I tipping you for again, I even went with $30 in pocket to whom ever was there to assis. the skinny one was the problem . the wild part is he just recommended to another location that would have been closed.

I've only been to this supercharger one time. It was a little difficult to find. I liked the area,…read morewell lit and around a lot of good restaurants. I personally prefer chargers close to gas stations but this one is good if you're looking to have dinner right after.

It took a minute to find the chargers but once I did, all was good. They're on a lower level in…read morethe parking deck and only a couple were in use. I was here during the day but it seems to have sufficient lighting. There's plenty of businesses to keep you occupied while charging.

Everyone was very patient & helpful, even saved me about $70 by finding that my headlights were on…read morewarranty (I was just going to buy them again).

Sign indicated that the store was open (see attached pictures). When I asked to use the restroom to…read morewash my hands after recycling oil, this store associate (in attached pictures) said that the store was closed. The associate then asked if I "needed to take a sh*t or something?" to which I answered "no," and the associate proceeded to say, "Just go around the back" to which I thought, " ok, he's letting me in?" And then the associate rudely said, "No, I meant go around the back of the store behind the trash can, nobody's gonna see you." And then I turned around to open the door to leave as I understood what the associate's rude intention was. I heard loud laughing as the door closed behind me. What a way to treat people, huh?