I went in for a car battery. They immediately tested it... I went back a couple of hours later, &…read morewas helped by Maceo. He recommended a durable battery that wasn't too expensive & it came with a warranty. Maceo completed the purchasing process, then installed it on the spot, all while providing great customer service with a smile!

Great service & timely!…read more Customer service: We were helped by Roger G & William. My bf specifically took me to this location, and now I see why. They are sooooo helpful and knowledgable. I needed to get a new battery, and they got it done in a spiffy. Even when William ran into a snag with tools, he was still in a great mood and got the job done. Not sure if he is a manager, but he definitely has a manager type of vibe about him. Very professional!! Location: This is on Buford Highway, which apparently has everything! I saw lots of restaurants, some clothing stores, and other service-type establishments. Would I recommend? Absolutely! Will I be back? If I need something, yes. They were more than helpful.

My Diehard Gold battery has been dysfunctional for a while. If i don't drive the car for a few…read moredays (about 3 or 4) it loses enough charge not to crank. When I arrived at Advance on Cheshire Bridge at around noon, I presented my issue to Tyrus behind the counter. They seemed to be short-staffed, because Tyrus and the commercial manager Sabrina were the only ones there. Tyrus made the statement that a battery will die if the car doesn't get driven. I told him a battery shouldn't die after 3 days, especially the Diehard. he seemed very frustrated with me, and I acknowledge it was already a hot day and they were short staffed. He conceded that it might be a bad battery, so he looked up my make and model car- 1999 Saturn Sl-1. There's a footnote for my car that says the replacement cannot be done by store personnel because it might take over 30 minutes to do. Tyrus was quick to shut me down. He did offer to go test the battery so we went to the car. After a quick test, he said the battery needed charging, but they would agree to a replacement if i wanted to. I showed him the bracket with three bolts holding the battery in place. he still held his ground and stated he couldn't do the work. He suggested I go to a neighboring mechanic to have the battery removed (for a fee). I asked him how I'd get the car back to advanced for a replacement. --no answer. "well they can charge this battery for you" that's not the issue. the car alternator charges the battery when it's running. We went back inside and I spoke to Sabrina. She was very cheerful, but held the line. They would not do the work themselves. I asked if they could print my receipts. I was searching my folders and didn't see them. No to that request as well. "take a picture of our screen" When David, the new manager of 2 months arrived to help out, he gave me the same story. When I told all of these people that this store replaced the battery last time, they all told me it didn't matter. when I showed Sabrina and David THEIR APP regarding Diehard batteries that it says plainly "Free installation on all diehard batteries" (no exceptions or asterisks) , David said that it wasn't in their private system that way. He says if they try to install my battery and they damage something, they would be liable to repair it. Surely there's something i can sign that waives that liability? guess not. So when I told David that I would somehow replace this battery and then let the warranty run out, and never buy a battery from advanced again, he was unfazed and didn't seem to care. Other than Tyrus seeming frustrated, the other two were pleasant and not rude. They just would not replace my battery. I'm not a mechanic, and am not good with tools. They have a battery changing cart/kit with all the necessary tools to do the job. The complication is there's a retaining bracket with three nuts--two are easily reachable on top and side near the top. the third is near the bottom on the side. In the past, they were able to have the new battery into the car in about 20 minutes. Sad that I need to find another auto parts store for my business.

I'm disappointed with how Advance Auto Parts handled my warranty issue. I purchased a Platinum…read moreDieHard battery from them four months ago, and last week my car wouldn't start. After getting a jump, I drove to a trusted mechanic who ran a quick check and suspected the battery was the problem--without charging me. I returned to Advance Auto Parts expecting a straightforward swap. Instead, they asked me to keep the car running for 30 minutes before testing the battery. I explained that testing a freshly charged battery doesn't reveal whether it can hold a charge, but they insisted it was store policy and refused to do more. I went back to the mechanic, who kept the car overnight and confirmed the battery was indeed defective. Only after I contacted Advance Auto Parts corporate and shared the diagnostic results did they agree to replace the battery. Since the swap, I've had no issues--but they still refused to reimburse the diagnostic fee. To be clear, the store staff weren't the problem. The real issue is the flawed policy that prevents proper testing and delays warranty fulfillment. Advance Auto Parts needs to update its procedures to better support customers and honor its product guarantees.

Wayland knows his stuff! I have a friend who lives in Boston, bought a 2006 MCS and spoke with Way…read moreon the phone way back when & was very impressed with Wayland. FF nearly 20 years and when said friend found out I bought a used 2003 MCS he begged me to have WMW do their own inspection, and told me he'd pay for the inspection himself because he was so impressed. A year into ownership I discovered the passenger side control arm bushing was totally disintegrated and I finally took the plunge and drove a couple Counties south to Way Motor Works. I'm glad I did. He showed me all the different bushings that were failing on the front end and replaced them all with polyurethane bushings, fixed my boogered front passenger spring (newb tip: they are asymmetrical on Gen1 minis), replaced some seals and put a 10% supercharger pulling on for an extremely respectable price. I think he even fixed the rattling HVAC blower without telling me. I had a coworker who has raced amateur for 80% of his life to weigh in on Wayland's commentary during pickup of vehicle and as ornery as my coworker is he didn't have anything to complain about, which is saying a lot if you knew B-Rob. Anyways, so long as I've got money in the bank I look forward to the next repair or upgrade needed because I know a trusted resource to take my car and that means everything.

Grateful to the knowledge and expertise of WayMotorWorks!…read moreWay went out of his way to diagnose an issue with our Mini while we were at Mini in the Dragon. We would be stranded and hiring a tow truck and a rental to get us back to Indiana had he not gone the extra mile to assist! Forever grateful and would highly recommend for all your Mini repair or upgrade needs!

My brake lights weren't working. Turns out there was something wrong with the harness. They were…read moreable to fit me in last minute a few days before Thanksgiving. Only for $63. Done in less than a day. Thank you guys for always being so honest and for great work! My favorite mechanics!

This shop is amazing. They're so honest and the customer service is exceptional. I called Todd and…read morehe is so honest and down to earth. I've even told my family about the shop because I'm a single woman that knows nothing about cars. I highly recommend this shop.

I came in here after leaving a place a few blocks up the street and was quoted less than what the…read moreother place quoted me. Owner and mechanic were friendly and helpful. They fix my issue within a few hours and I passed my emissions. Definitely coming back here for my other auto needs.

Harry and team make sure you are taken care of. I came in for a break job and got quoted half of…read morewhat I did at other shops. Fast, reliable, and had integrity on upselling my me rotors based on their condition. Definitely recommend even if you're far!

Been coming to Lee Tire for over a decade. Professional. Great prices. Great work. I've had every…read morething done up here. Tires, brakes, rotors, rotation, alignments, O2 censors. My homeboys, BM, mom, dad, brother all come here to get everything done. My homeboy got his transmission replaced here and had no problems out of it afterwards. There was one time my back door was stuck shut closed for no reason. Like no one hit my truck, it just wouldn't open for months. I figured it was something Lee couldn't do, so I never asked but one day I did ask and they did do. Got it open and fixed the problem. When they fix it, they fix it right the first time! Shout to Richard, Erik, Chuck!

Been here for three and a half hours over an oil change and tire rotation . Couldn't get my center…read morecaps back on my rims didn't know where the oil filter was located had to tell him it was underneath the skid plate that had to be removed. And then they kept raising and lowering my truck on the lift and my truck started to rock like it was going to fall off . Spend the extra money and go somewhere else . very unsatisfied .

I recently had an AC inspection service and also my window master switch replaced on my Subaru…read moreForester. I was extremely impressed with the customer service and the speed at which everything was done. Very professional. Highly recommend!

Pure is the only place I want to ever take my Subaru! I've taken it there for years, for routine…read moremaintenance and for the occasional problem, and have found them to be not only reliable, honest, and very, very good at their job, but they are unfailingly courteous, careful, and fair-priced. I just had my car towed there, even though it wasn't the closest garage, because I knew I wanted only the best to diagnose the issue. I can't recommend them highly enough!

I have been using InTown Auto for over 10 years and couldn't be happier. Brian (the owner) does…read morenot try to upsell you and is very honest about what he can and can't do. Two times I have had them look at a problem that they couldn't address and I ultimately took it to the dealer. Both times he wouldn't charge me anything (despite then spending over an hour investigating) b/c he said they couldn't fix the problem so no charge. I couldn't recommend him any more than I do.

We've taken our cars to Intown Auto since we've moved to the neighborhood 13+ years ago. Brian is a…read moredelight to talk to and a straight shooter. He calls you before they do any repairs and gives pretty accurate estimates. A few times he has not charged us for small things (jump-start; rock stuck by brakes)! We're very happy with the service at Intown Auto.