My husband and I have used Alpha a handful of times. Great service with friendly dispatchers and…read moredrivers. Very reasonably priced. Hopefully we won't need another tow... but we know who to call again if we do!!

These folks are amazing!!! Local San Clemente people, and a Veteran. Love them, highly recommend…read morethese guys. If you need a move in a pinch cuz you're stuck or in my case moving your classic car. They take every measure to ensure your vehicle is move safely and efficiently. Thank you so much, y'all Rock!!!

Absolutely outstanding service. I wish I could give Amato Tire more than 5 stars…read more I had a flat tire and was in a very difficult situation because I needed my car back on the road that day. I called many tire shops in the area, and almost everyone told me they were too busy, couldn't help me that day, or that I would have to wait days or even a week. Amato Tire was different. The owner personally took the time to listen to my situation instead of simply telling me they were busy. He went out of his way to help me find a tire and made sure my car could get back on the road safely that same day. What impressed me most wasn't just that they fixed my problem -- it was the personal attention and genuine willingness to help. I completely understand that businesses get busy, but there is a huge difference between simply saying "we can't help you" and taking a few minutes to see what can actually be done for someone who needs help. That kind of service is becoming rare. It reminded me how important it is to treat customers like people, not just another number on the schedule. I'm genuinely grateful to the owner and the entire team at Amato Tire. You earned a customer and my respect that day. I absolutely recommend this shop to anyone looking for honest, caring, and professional tire service. Thank you again for going above and beyond when nobody else was willing to help. 5 stars without hesitation.

Panicked driving with a big screw I found in my tire as o got in my car, I drove straight the only…read morebecause it was closest. I knew there was no repairing it so hoping they had cheap tires. They didn't, but offered middle of the ride tire. They insisted to do it right away! Very professional, very nice, like a brother. AND big plus, big tv with baseball on but it was done in 15 minutes so didn't get to watch the game! Out the door at $187 for my new tire. Couldn't be happier, definately will be going back! Highly recommend

June 20, 2026: Requested a tow via AAA, and was dispatched an ERS unit. Both the driver Austin and…read moretheir dispatch called to collect information from me and provided me with an accurate wait time. Wanted to give Austin a big shoutout for making the tow a smooth experience. Great communication skills and solid work ethic.

It was a Tuesday morning and I was at the crib trying to handle one normal task before noon. My…read moreGerman Altima had been sitting in the driveway for eight months in a state of mechanical reflection, misfiring like it owed somebody three child support payments. I needed a tow to fix and smog. Simple. Routine. The kind of errand a grown man should be able to complete without a film crew. I called AAA. I'm a Premier member, ten years deep, never asked for so much as a free water bottle. AAA dispatched ERS Towing. Enter Mike. Mike pulled up to my crib in a flatbed -- emphasis on flatbed, the truck specifically engineered for moving cars that do not run -- and walked around my German Altima like it had personally insulted his mother. He stopped at the bumper. The bumper was aftermarket. Mike, summoning the dramatic energy of a man who had never seen a winch in his entire career, declared the vehicle untowable. A flatbed. Defeated. By a piece of plastic that does not even move. While this was unfolding, shawty's son Aiden was on my living room floor eating Hot Cheetos with the focused intensity of a CEO reviewing Q3 earnings. Aiden is five. Aiden has those little silver caps on his front teeth and a stare that has historically destabilized grown men, tax accountants, and at least one Lyft driver I know personally. He locked eyes with me through the screen door, mid-Cheeto, and I could feel him judging me AND Mike simultaneously. I have never in my life been on the same side of a conflict as Aiden. The fact that he and I were aligned against ERS Towing was, in retrospect, the first sign I was about to win something larger than a tow. Dispatch called. Enter Amy. Amy did not yet have a second reason to deny my service -- so Mike, and I want this part read slowly, took an actual photograph of my expired registration sticker and texted it to her, the way a man builds a federal case from his driver's seat. Within 12 business minutes, two unrelated disqualifying issues had been documented, photographed, and triple-archived by two coordinating employees. Neither reason exists in the AAA Member Guide. I have read the AAA Member Guide. Twice. Aiden has probably read it at this point. My German Altima has adjustable air suspension. The car can literally rise to greet you. The bumper concern was theoretical at best. The expired sticker is not a disqualifier under the AAA contract. Mike and Amy appear to operate from a secret rulebook hand-stitched in the parking lot of a Chevron, possibly inside a Nissan Altima with one working brake light, possibly with Aiden as a consultant. My theory, served free of charge: the tow destination was a few miles farther than ERS felt like driving on a Tuesday morning, and 'we don't feel like it' sounded less professional than manufacturing two excuses. Long tows are apparently outside the boutique service tier. Greed dressed up as policy. Roadside refusal as a subscription model. I did not subscribe. I did not get my tow. I did get a documentary. Aiden finished his Cheetos, wiped his hands on the couch, and gave me one slow silver-toothed nod -- the closest he has ever come to validating me as a human being. At that moment I knew I would be writing this review. One star. ERS Towing -- please return the AAA contract. You don't serve this community. You audition it. Even Aiden agreed, and Aiden agrees with no one. AAA, please send a different contractor next time. Mike and Amy can keep the photograph as a souvenir.

I recently had to make a homeowners insurance claim with AAA after my water heater burst and caused…read morewater damage to my home, and I want to recognize the exceptional service I received. Sabrina was the manager overseeing my claim and made me feel that there was a real human being looking after me rather than simply processing a claim number. I especially want to recognize Michael for his incredible efficiency. I sent my documentation to him, and within approximately three hours the payment had been processed and the money was in my bank account. I could hardly believe how quickly and efficiently everything was handled. I would also like to thank Cheryl, who stepped in to help toward the end of the week. Although her involvement was temporary, her assistance was very much appreciated. During what was a very stressful time for me, Sabrina, Michael and Cheryl treated me with kindness, professionalism and genuine concern. It is very easy to complain when something goes wrong, so I think it is equally important to recognize people when they do an outstanding job. Thank you, AAA, and especially Sabrina and Michael, with Cheryl's additional help, for making a difficult situation so much easier.

Need to avoid the DMV for certain services!!?!? HELL, YEAH!!!! I went to this AAA location to pay…read morefor my DMV annual auto registration, specifically. Upon entering this clean and organized establishment, I was cheerfully greeted with a smile at the front desk to direct me to the right area. There was a slight wait when I arrived, and 2 people were working this department. I think I waited 15-20 minutes, but no biggie, I wasn't in a hurry. Then, after my name was called, I approached a nice and friendly employee who worked at Mary's desk. I forgot her name, but she delivered quick and professional service. I paid cash for my registration fee, and by the time I finished, there were tons of people waiting. Sometimes, there's a wait, depending on which department you need. Bring your AAA card and your patience!!! Heads up!!!!! If you're paying for your DMV car registration, please remember: Bring your registration notice. They only accept CASH, CHECK, or VISA and MASTERCARD. They do NOT accept your visa debit bank cards. I received excellent customer service, and I highly recommend this location for friendly service!! I had no issues, whatsoever! I've been a proud AAA member for 40 years, and it's a great investment!!

Mikey from AV Towing came to Laguna Woods to help me and boy did he. He did every thing he could to…read morefix my problem. Rarely do you find someone with such class and professionalism. Nice rig too.

My car wouldn't start so this nice passerby tried to jump it, but it wouldn't start. He was…read moreconvinced it was the starter. I was on tears and devistated so I thought I better call for a tow, so I used AAA for a 2nd opinion. It was Jessie Barrios (sp?) with AV Towing that they sent out rather quickly. He assessed and jumped it. Thank God it started immediately. Jessie was amazing. He was so considerate and definitely made me feel better. #1 in Customer service and mechanical knowledge. It was the battery and apparently it's very old. Time for a new one. Just like Jessie said. Thank you again!

Alkhalifa road side assistance was excellent. Prompt, efficient, knowledgeable, and prof sooner…read morefrom beginning to end. They handled everything and could answer any questions that I had pertaining to my recent car trouble.

Prompt and helpful. There was a bit of a delay but given…read morethe situation it was great to feel they were on my side.

ASAP indeed! Had a…read moreflat tire and submitted my request for help through Yelp on a Thursday afternoon as 2 of my go-to repair services were busy. Ben responded to my project right away with the quote and an ETA. Arrived within the time and got straight to work. Since my tire was still in good shape (drove over a nail) he fixed and pumped it for a small additional charge. My tires drive fine now. Really appreciated how he wore a mask when he saw me wearing one! Also, he told me that if had any related issues, I can call him. Will do. Thanks Ben!

I had a nail in my tire and reached out to Ben through Yelp. He responded within minutes and was at…read moremy home to patch the tire within 30 minutes. Great service, responsiveness, and communication.

If I could give NO STARS to this company I would. If you want to be charged $900 for 30 miles then…read morethis is the company for you. Worst customer service ever, they sent a "quote" and next thing you know the driver calling saying he needs to write down the payment information because the office charged wrong. Driver took his sweet time arriving since he knew they were charging by hour! TOTAL SCAM!!!

From the owner: Flat tire change Out of Gas…read moreBattery jump start Local & Long Distance Towing Flatbed towing Off Road Service Heavy duty towing Cheap Tow Truck Services Accident Removal

Michael was great. He communicated frequently and was timely with his on site arrival time. He was…read moreknowledgeable, friendly and agreeable to assist in getting the vehicle open to get my personal items out. Highly recommend Michael and San Clemente Towing based on my experience with them.

Michael is very helpful and worked on Christmas Day. Please, do not endless-search for a towing…read moreservice on times like these, because San Clemente Towing was the only provider willing to help out with my electric vehicle tonight. It took me hours to find someone, yet Michael gladly took the call, communicated great instruction, and found me and my car! He is really great at this and was able to ease my range-anxiety. If you are ever stuck, please contact them! Prior to my service, he helped a single mom with two kids, they were stuck due to no oil in their car. Michael really cares and should definitely be considered for a bonus in the near future. Thank you to San Clemente Towing for arranging the service tonight on this busy, cold holiday. I wish you all the best in the New Year! Happy New Years

Got helped by Mike he was very professional definitely saving the phone number to call again (:…read morecheapest price out there!

Exceptional service! Friendly staff, quick response time, and fair pricing. Highly recommend!read more