Worst customer service ever. Don't expect a call back. They are unprofessional and never have staff.read more

No stars. Worst experience ever with a towing company…read more Unbelievably unreasonable charges and stupid policies. If you need them to tow your car NEVER let them take it to their lot. Any other location you pick will be 100 times better.

What a great service. We waited over an hour for another tow company, so I called LB auto…read moretransport, they were there within 13 minutes. Unfortunately, they other tow place, which I cancelled, showed up 2 minutes before LB Auto and helped us, which I didn't realize. LB had such a great attitude about it. They were awesome I will definitely call them again if I need help. So much better than Arts Towing.

From the owner: LB Towing & Auto Transport is a family owned and operated company that provides towing, tire…read moreservice, battery service, vehicle lock outs 24 hours a day 7 days a week. We offer flexible rates and great customer service with an owner that truly cares about helping our community. Se Habla Espanol

I contacted them after my car was got hit in the parking lot of my apartment building. The process…read morewas simple and straightforward. I requested an estimate online, received a quote via email, and made an appointment with Peggy to repair my car. After they started working on my car, they requested a second review by my insurance company and an appraiser came to their shop. It is nice that they offer a shuttle service (thanks Don!), so I didn't need to take UBER or taxi to get back home or come back to pick up my car after the repairs were completed. All repairs were completed quickly and I only had to pay my $500 deductible. The back of my car now looks like new again.

Just had body work on both my front end and back end done due to being rear ended and being hit by…read morea boulder of ice off of a truck. I have never had such an amazing experience with any car related services. The shop has such a buttoned up process for intake, arranging rentals, dealing with the insurance company, etc. It's the easiest and most comfortable experience. Everyone is kind, helpful, and easy to deal with. You get regular updates as to the status of your car throughout the entire process without having to ask. And even better is that it's women owned and run. I definitely recommend and while I hope I don't have any more need for body work, I will definitely return if I do.

Thiey are rip off artists. Was told by my property manager I was overcharged 75.00. The woman…read morerefused to give me an itemized invoice until I told her pymt would not be forthcoming. Not even a real business. My car was locked in backyard behind tenement house. Beware

Crooked Towing ought to be name! Tows at random DOES not comply with parking violators policy…read more Shows favoritism ($$$$) My Rental vehicle was towed out of legal parking spot that a fellow native/acquaintance of owner (older Brazilian man.) That had wanted/expected to park in despite ample open spaces few more feet away and spaces are NOT ASSIGNED. I had emails and office permission to park without breaking parking regulations. Tower/owner discriminates and tows crookedly. You can park ILLEGALLY in posted FIRE lane, ILLEGALLY park in restricted marked zones obstructing view of traffic coming through lot. Park Commercial Van's without MANDATED parking permit, Even privileges extended to making your own parking space in the middle of lots in front of Dumpsters, just as long as you are Brazilian. This guy is a SCAM artist. Doesn't even provide receipts and if so leaves out the "personal tax* amount he charges. Oh and let it be WARNED those of you visiting....VISITORS PARKING is not marked or has visual designated spaces although it is written in lease that it is the area of the outdoor recreation areas (tennis court and pool) However residents continue to use spaces because closer to unit leaving VISITORS with no available spaces. Having MANAGEMENT permission will not get you a pass or discount on towing fees. Shame on you!

Just wanted to share my recent experience with Ted's towing. I was driving up to Boston and had…read moremajor car trouble during a snow storm and everything we came across with this towing company was top notch. There was a major accident on the Mass turnpike and my car was just off an exit when we needed to call them. Their dispatcher was extremely helpful and her first thought process was to get us off the road and our safety. It was night time and Helen the dispatcher guided us to safety within 5 mins. Chris Shelby the truck driver who showed up couldn't have been more professional. He expressed Ted's commitment to safety. He loaded my car, explained all my options and suggested which was best. He drove us to a family member and everything worked out. Bravo Ted's Towing.

complete scam bro got towed 10 mins down the road and costed me 243$, asked them to go another 30…read moremins down the road and said it'd cost 600+ I hope this place rots in absolute hell.

Have used them several times through AAA when car died or something else happened that required…read moretheir services. Always prompt and quick with their response and service. Recently had a huge problem that their driver Sean solved by sticking with it and figuring it out. Highly recommend Countryside and Sean

Lies lies lies. if you can't even tell the customer that you angry and not coming that shows a lot…read moreabout your character. Not your company or AAA cared that we were in the side of 495 with an autistic child. So yes I was good and angry after waiting over an hour and a half.

Refuse to sell to anybody outside of Mass…read more I don't know why they advertise their cars on the internet since they will only sell to residents of Mass. I told them to get their cars off the internet then and just list them in their local paper being Massachusetts to such a tiny state .

From the owner: family auto sales and repair ben on bussines for over 24 years and wee do towing repair brakes…read moreexhaust oil change and much more