I arrived at 0827 just a couple of minutes before the shop opened at 0830. I was the 1st vehicle in…read moreline. Got in, had my oil changed and the air pressure on my tires checked. The fluids we also topped off as a courtesy. Great service and professional. I've been here with the many vehicles I own and have never had any issues at all. I know it's cheaper for me to change my own oil but I just prefer to have it done for me.

Absolute idiots. These people don't know what they are doing. Went in for an oil change. Charged…read more$103. Three guys laughing and joking around all the time. Three days later I noticed oil on the ground in my garage. Figured it was probably from small amount dropped during oil change. One week later I had a lot of oil on the ground. After work I stopped by a different location in Lancaster. They told me there was oil everywhere underneath the car. They checked the oil filter and found that it wasn't even screwed in all the way. The car was a quart low on oil by this time. Save your money and get your work done at a reputable location. It will save you a lot of money that could result from their incompetence.

I was very disappointed with the customer service during my visit. Jose's attitude came across as…read moredisrespectful and unprofessional, which made the experience uncomfortable. Because of that interaction, I chose to take my business elsewhere. Customer service is important, and unfortunately this experience did not meet expectations.

Firescam is what this place should be called. My first complaint is that this location didn't honor…read moremy warranty on brand new wheels I got from them when they wore smooth after about ~5k miles. After that, they started making stuff up about my car that would cost hundreds of dollars to fix, but when taken to a second mechanic correctly identified nothing was wrong. Other locations have done similar malpractice where they've charged me for a repair and then neither accurately diagnosed the problem or actually fixed it. Finally, this location flip flops on telling you what they've actually done to your car. I went in for an easy tire rotation, and when I got my car back my steering wheel was misaligned. I called to see if they could fix the alignment, and they said they only had one guy who could do the alignment, and I'd have to wait. When I came back on the date I was told to, they said the one guy still was out but it was fine because the manager already did the alignment. At this point I gave up with these guys and went elsewhere where my problems were quickly and actually fixed. Unironically my car runs better since I've sworn off ever going to Firestone again. ZERO STARS!! It'd be preferable to get your car towed to a real mechanic than to go here!!!

Anthony, Justice, Eric was absolutely great, very informative about what to check in terms of…read moretransmission oil

First time here! I came in today for an oil change and left…read moregenuinely impressed. The service was excellent from start to finish. The gentlemen who helped me were kind, helpful, and very knowledgeable. They took the time to explain everything clearly what was being done on my vehicle and other services they offer without any pressure. I ended up becoming a member because of the great experience! Thank you to Jeremiah, Jonathan, Carlos, and Paco for the outstanding customer service.

First time I've used their smog service. I can honestly say this is where I will get all my cars…read moreserviced from now on. Very polite and honest. 6 stars

I had a great experience getting my vehicle's smog check done here. The service was fast and…read moreefficient, and the price was a great value. The waiting area was clean and well organized, also complementary COFFEE which I really appreciated. The front desk staff were very polite and sweet, making the whole process smooth and stress-free. I'll definitely be coming back and highly recommend them!

Quick and affordable! Came here for an Oil Change. I called…read moreahead and the receptionist told me if I buy the parts at O'Reily the service is only $30. Pretty affordable considering another shop down the street wanted to charge me over $100. Staff were professional and friendly. Signage is a little hard to read, but other than that I would return!

My check engine light was on as was my trac off light. Brought it in and they discovered mice had…read moreeaten my wires (live in a rural wooded area). Took care of problem + I was on my way. REALLY nice people, GREAT service. I HIGHLY recommend!

I had an appointment scheduled for an oil change at my house today at 9am. No one showed up. We…read morecalled but there was no answer. Then we received a phone call over an hour later and we were told that he was "working on a fleet" and he couldn't be here for another hour or so. After rescheduling our day to be available for someone who not only didn't show up but also didn't answer his phone, we opted to just drive the car somewhere to get it done. Disappointing.

Taking your car somewhere, being told to come back in four hours, getting a ride in the meantime?…read more So old school. For the last 18 months, I have been fortunate to have Garrett come service both our cars. And it's not just about getting an oil change with high-quality synthetic motor oil. He checks all the levels, looks for wear and tear and even replaced an old belt that was about to go. We've driven across the desert and up through the Sierras, and I had not an ounce of concern that the car was not fully prepared for the trip. Thanks, Garrett!

I was visiting out of town and needed an oil change. Their pricing was good and they did it fairly…read morequickly. Would definitely recommend to anyone in the area.

Great price and not a long wait. I've only gotten an oil change so far but definitely going back…read morealways!

This places is tuck away off the avenue and I'm very happy that i found them on line. Def worth…read morecoming in. The service and professionalism was amazing. I was second in line and he works really fast I didn't even have to leave the car. Highly recommend this place and the gentlemen working it I believe his name is Danny Just on his vibes alone, definitely worth supporting the business

This place was so perfect! Professional and so quick I never even got out of my car. I definitely…read morewill come back here forever, I did forget to ask about a filter change not sure if they offer other services but I definitely will return. Thank you,You have a long life customer.

These team members are my car crew! I have been coming here for many years and they take care of…read moreme, my truck and Cadillac everytime. I always leave satisfied and knowing I recieved great service and value for my dollar spent. They make feeling like a responsible adult easy for me for keeping up with my car maintenance. I love that they tell me the things they notice going on with both my older vehicles so I can change the right fluids and address the concerns as they are coming up so I can stay on top of them. I recently moved to Northern Utah and I made sure to only have my guys here at Oil Stop touch my cars for service when I'm in town. They are worth the drive everytime!

10/22/2025: Came in to see PACC for an oil change on the recommendation of my Mom's neighbor, but…read moreit was too close to closing time. Huge shoutout to PACC for being willing to share that Oilstop is open later and would take care of my simple need! I can't stand that amber light in my face telling me that service is "past due". Eek! Francisco met me and confirmed they had time, cited the cost of a full synthetic oil change and said since I was willing to pivot and do a Hail Mary and trust them, he would give me a discount. Nice! I drove around to the back bay and Michael greeted me. He guided me to the line for service.. and I get to wait in my car! Super convenient. They even offer you complementary beverages while you wait. So far, so good! The place looks neat and tidy, everyone is smiling. They're all taking amongst themselves in the most friendly and professional way. I am impressed! Michael also shared that they're not commissioned so don't feel pressured, they don't do "upsells ". The price quoted is less than the local Jiffy Lube, even with the $20 online coupon. There's a reason I drove past them and saw no customers waiting. Did I mention that I get to sit in my car and write this review while I wait? Can't beat that! Oh! And while I wait, they're cleaning all of my windows, spraying lube on the door hinges, checking tire pressure.. making sure the wiper blades are in good shape. The Manager just came to show me the filter they're installing and reviewed all that was done today. They double check every bolt to make sure they're tightened, checked my air filters and did NOT say they needed to be replaced (unlike Diamond Mazda). Total time from getting in to line to driving away was 52 minutes. They quoted an hour, and they were accurate! I may have accidentally found my new favorite place for oil changes!

5stars for the coffee. I tried to find out where they buy their beans but apparently that company…read moreonly sells to businesses.

So I just came today to get some gas before work and I wanted to update my review. I am happy to…read morereport that they finally have hands-sanitizer at each door entrance. I am giving fastrip five stars. Keep it up I have faith in you guys.Woohoo and hooray