I prayed about who I should call to come out and fix my air conditioning units. They had not been…read morefunctioning all summer and the house was literally 100 degrees inside. They came at the time they said they would. These were literally 2 warriors of God! They fixed everyone a very short period of time with a smile and a gracious attitude and I couldn't be more thankful to them both. God answered my prayers and I am so thankful and grateful for this business. I will recommend them to my friends and family and anyone that would need their services. To God Be The Glory, Bruce Harms

First appointment for replacement estimate was missed. I emailed the next day and they apologized…read moreand said someone could come out that day(Friday). I called after hours so I did not get to talk to anyone until Monday to reschedule. They were apologetic and quick to get someone out on Tuesday. The salesman whom arrived was nice and cordial at first and took his time, but he did not have a face mask or shoe covers. Things just went downhill from here. I asked him since we just had our carpet replaced in the bedrooms if he could take off his shoes or if he brought shoe covers to which he sharply said he could not take off his shoes as it is an OSHA requirement and he did not have shoe covers. After looking around he started probing how we wanted to pay for the new system. He became very short when I asked if I could get the finance and cash price to which he replied that I had to pick one and he would not give both. He employed the typical car dealership tactic "how much do you want your monthly payments to be" etc. etc. We sat down later after he came back from crunching the numbers and started with the flagship $19k Lennox on down to around $8300 for their budget model. I told him I was interested in their budget model and he wanted to know why. We chatted a little longer and he said he would send the estimate with model numbers etc. Well, it is over a week later and still no estimate. Could have been just a perfect storm, but this was my experience and they clearly do not need the business. Clearly we became a waste of his time. I would give Zero Stars if I could.

Hands down the only company I trust with my heating and air conditioning, both from a maintenance…read moreand new install perspective!

I'll start with the positives: our AC is cooling again, and the technician was prompt, courteous,…read moreand professional. If this review were only about the onsite work, it would be higher. My concern is the high price and how the company responded when I asked for transparency. The tech diagnosed a failed capacitor and a faulty liquid-line pressure switch. We paid $1,233 total: $89 Service call + 269 Capacitor replacement + $875 Liquid-line pressure switch replacement. The $875 line item is what prompted this review. To get the part, the technician drove to Carrollton for an OEM switch. The drive, pickup, and install took about two hours total. While they were procuring the part, I did some research. An OEM switch of this type retails for about $50-$150, and a typical all-in price for this repair is around $300-$450. At $875, even valuing the part generously at $300, that leaves $575 for two hours of labor -- nearly $290/hour, on top of the separate $89 service call. That's well above standard rates. What bothered me most: before I paid, I called the office and asked for a breakdown of the $875 price. The rep declined to itemize, said the rate was "industry standard" (it's not), and dismissed my questions. I paid the invoice promptly, but deciding to urgently fix your AC in Texas heat is not the same as being clear on if what you're paying is reasonable. Net net, I should've done due diligence on the quote and I paid the price for it (literally). I originally called Calvin's for help because it seemed to have a good reputation with pricing and doing right by the customer, but their refusal to explain why I was charged 2x benchmarks makes me feel like I was overcharged. My advice to future customers: do your due diligence and benchmark the quote before you authorize the work. Flat rate pricing shouldn't absolve a company from telling you what you're paying for exactly.

Everyone at IME Service was very professional from our initial call to report our new AC was…read moreworking correctly to the service technician that came out to our house. Lauren & Savannah did an excellent job in scheduling our appointment in a prompt manner. Joshua (proper name is Yehoshua, we kept mispronouncing it but he was very gracious about it) called to let us know what time he would be at our home and he was prompt! Not a minute late! When he arrived he got to the problem, determined the issue and solved it within 30 minutes. Our AC wasn't cooling half of the house correctly and the other half was too cold. He answered all of our questions, we had a lot - first time homebuyer, in a clear manner that we could understand. He explained what the issue was, walked us through how he was going to fix it and then proceeded to do so. He even gave us some pointers/tips to help keep the house evenly cool. I waited a little over a month to write this review because i wanted to fully test the AC and make sure it was working correctly (and the heater as well) - they are. I cannot say enough fantastic things about the folks at IME - all professional, friendly and gracious! Thank you IME for a great job!

Every aspect of this HVAC installation has gone perfectly. The initial presentation was clear and…read moreconcise. Installation was on-time, efficient, and very clean. IME personell are all incredibly professional and cordial. They worked with my timetable and completed the tasks with no errors or omissions. IME receives my highest recomendation.

HVACR in DFW. Residential and small Commercial. Preventative Maintenance, Service, education…read more Working hard to make sure we treat all customers like family.

VERDICT: Yes, we were impressed and we didn't get gouged. We'll be signing a maintenance contract…read morewith WES when they return back to install a water safety switch. SUMMARY: Our former homeowner used Work Environmental and now we do too after a terrible experience w/ a company named Best 1 Air (B1A). BACKGROUND: Our 2nd A/C unit was cycling on and off. It was effectively non-op. We got a recommendation from a friend to go with B1A because we were a bit desperate to get it fixed asap and what a mistake. SHORT STORY: B1A was recommended to us and the tech came. He pulled at our condenser wire and the condenser stopped working. He turned to me and said "What happened???" and I said "YOU TELL ME". So literally this tech spent 3.5 hours sweating in our attics trying to figure out the problem. It became apparent that he was spending too much time trying to do things and he said he thought it was related to the circuit board and would need to come back a second time. To make matters worse, he left a mess. Gate was left open (cat almost got out), both attics were left open with the lights on, hose was not reeled in, and then he sat on our brand new dining room chair sweating through his pants. Like who does that? I also asked him to bill me for the work and he said he didn't even have invoices to fill out and give me. Seriously. After short discussion the next day w/ the wife, we elected to text him to not come back. We called Work Environmental and they sent TJ over. THE FIX WAS IN HIS HANDS TJ was extremely professional and courteous. I gave him the low down of what happened and after some short diagnosis he figured out within about 30 minutes that it was shorting. He went back to the condenser, looked at the wiring, and he ended up replacing the wiring. Pic attached. The wiring was so old that the wire sheathing and the protective sheath was rotted away. The wires were touching against each other and thus shorting itself. TJ replaced the wiring and was done in a little over an hour's time. Cost was the cost of the service call ($119). The other guy spent 3.5 hours and the cost was nearly $400. He did fill up our main condenser with 2lbs of freon, he said so deduct whatever the cost of that was. But the difference in expertise and professionalism is starkly night and day. The thing that makes us upset is that we believe the first tech from B1A might have not been honest with us. I mean literally I watched him pull at the wiring and the unit shut down in front of the both of us. Why he didn't spend more testing/diagnosis at that failure point is beyond me. Literally, it was in his hands. RETURN SERVICE? Yes. We appreciate the expertise, the professionalism, and the timeliness.

I had an excellent experience with Goat Air! Malachi was my technician, and he was incredibly…read moreknowledgeable, professional, and thorough. He took the time to explain everything to me in a way that was easy to understand and answered all of my questions. I was also very impressed that they were able to get someone out to my home within 24 hours, and I thought the pricing was extremely reasonable. It's refreshing to find a company that provides great service without trying to overcharge you. Malachi was fantastic, and I was genuinely impressed with Goat Air from start to finish. I would absolutely recommend them and will definitely use them again!

Horrible service!!!…read more We scheduled a Friday maintenance appointment with Goat Air and set aside time to be available during their service window. At the last minute, they texted us to cancel, claiming an "emergency repair." When I called, the story changed, they admitted they took a bigger, higher-paying job (full heating system replacement) and pushed us aside, told us either cancel or reschedule with them. They didn't even bother calling back, just sent a text canceling after pretending to "sort things out." Completely unreliable and unprofessional.

Good company, service request was handled professionally and recommendations were made. I was…read moresatisfied with both the quality and value received. Overall, a good experience.

Good and professional service friendly technicians especially Jered loftin and Josh .read more

We had Choice Home Warranty as our service company and they dispatch this company TAS to inspect…read moreour system, because our electricity bill was exstreamly high and the AC was not keeping the house cool.They informed CHW, that the coil was bad and CHW and approved the repair, but sent another vendor to reinspect the unit. Upon arriving with no tools in hand, they told CHW that the repair was needed, however we needed to put a card on file so CHW could buy the needed part and pay the second vendor $8,000.00 to complete the need repair. This company TAS stands on solid ground when it comes to customer service, fairness and professional work ethics. They showed up on time and completed the Job , respecting our property as though they would their own. They covered our Hardwood floors as soon as the walked through the door. They provide three different quotes that were reasonable and had GREAT financing terms. We were able to get 0% for 48 months. A company worth looking into no high pressure sales tactics ! They work in the customers BEST INTEREST! SHAME ON CHOICE HOME WARRANTY FOR TRYING TO TAKE ADVANtAGE OF POLICY HOLDERS!

Shout Out to A&A Air! A quality service company you can…read moretrust with honest work, fair pricing and flexibility is hard to find these days. They are always looking for most economical way to get your system back up and running. Never try to upsell. I've had great experience with them for years. Recently, AC unit was down; they came by within hours, quickly diagnosed and replaced new evaporator in record time! Highly recommend A&A Air for your ac/heating needs. Local Lantana owner operator. Provides service to greater DFW+ area.

Josh from good repAIR came out and replaced my upstairs AC unit. Did a spectacular job! He really…read moretakes his time and made sure the install was done meticulously. as if it was his own home. Super informative and transparent and gave me some tips on having an efficient home. he even did a courtesy check to make sure the install was done right. Thank you!!