I had my eyebrows done here (powder brows with Keyra) including my initial session and touch-up,…read moreand I couldn't be happier with my experience. This was my first time getting any permanent brow work done, so I was nervous walking in. From the very beginning, Keyra and Kendra were incredibly accommodating, professional, and patient. They explained the entire process in detail, answered all my questions, and made sure I felt comfortable every step of the way. I asked to start with a lighter color and thinner shape because I was a little scared to go too bold. After healing, I realized I should have trusted their original recommendation to go slightly darker and wider but that's exactly what the touch-up appointment was for. During my touch-up, Keyra perfected the shape and color, and now my brows look absolutely beautiful and natural. Beyond the services, the environment is welcoming, clean, and relaxing. The conversations are genuine, the energy is warm, and you truly feel cared for rather than rushed. I was so impressed that I prepaid for my mother and sister to get their brows done here too. That's how much I trust their work. I highly recommend this studio to anyone considering brows especially if it's your first time. I'll also be returning for eyelash services and lip treatments. This place is a gem.

My wife found this studio on Instagram. She saw some photos of their microblading work and was…read moreinterested in getting her brows done here. After looking up their info, we visited the store at opening time, around 1000. After a while, no one came to open the store still, so I called the phone number listed. The first time I contacted Beauty and Brows Studio, some lady I assume is the owner gave me an attitude about not calling first. Why would you say your store is open at a particular time and not be available? We would rather talk to someone IN PERSON about services and fees than phone or text. Strike one. After the short phone call, she only texted back to discuss which esthetician would do the work and the price. After agreeing on the person, time, and price, I took my wife to her appointment. The esthetician was late to the appointment and still had to set up her equipment. Strike two. My wife ends up getting along with her esthetician so at least that's a plus. After picking up my wife, the esthetician told both my wife and me that she could do a touch-up (included in the price) in 8-12 weeks (or so, I don't remember precisely the time frame) if the color faded. I remember specifically that it was included in the price because I commented/joked about it being similar to a car wash warranty. You get a free car wash if it rains within 48 hours. After the specified time, my wife contacted the esthetician for a touch-up. Again, she was late and had to set up. Before I left, I asked her (for planning purposes) how long it would take, approximately. She said 45 minutes to an hour. With that timeframe, I changed plans to run some errands, grab some items we needed, and come back to pick her up. I took a little longer than planned and rushed back to pick up my wife. She was not yet done when I got back, so I didn't feel bad for running a bit late. After close to 45 minutes of waiting, while trying to keep our daughter calm, with frozen foods melting in the car, she FINALLY tells me that they changed plans from what she initially told me, and it will still be about another 30 minutes. STRIKE THREE! I get it. Things change. But you don't think you could've told me when you saw me come back 45 minutes ago? I was so mad that I just left to go home and drop off the stuff before it melted even more. That was about a 45-minute round trip before I got back. Guess what? She STILL was not done. I just wait in the car this time. When my wife comes out, she tells me that she was charged another $150 for the touch-up. SHE was even sure that we were told it was included in the initial price. She said the esthetician acted surprised that we were surprised and didn't leave a tip. Strikes 4, 5, 6, 7 ,8, and 9. The inning is f'in over. My wife saw the upcoming price change on their Instagram account a few days later. If the increase isn't until LATER, why did we have to pay now? To top it off, while I was waiting the first time, another esthetician was arguing on the phone with a client about their prices as well. So I'm positive that others are being swindled and unhappy. If I could give this place zero stars, or negative stars, I f'in would.

Ana is incredibly talented and creative. She's a joy to work with! If you're in need of a wedding…read morestylist, you'll be in good hands with her!

In 2017 , I was about to run late to my senior prom because things didn't go as plan with another…read moresalon . I was tired , frustrated and just so sad how everything was going for me . I called other places to see if they have room to do my Hair & makeup but I had no luck . That's when I tried again and my final call was to Hair & makeup by Ana . They were about to close but Ana said yes , she will help me out . I literally struck Gold . Ana is amazing, sweet and just a huge blessing . She went above and beyond . Her professionalism & talent is just perfection . She also did my graduation hair & makeup :) , needless to say , I will ALWAYS come here . Ana you are the Best . May God bless you , your team & family. Here's 10 stars April 20 , 2022 , I got a balayage . This picture was taken 2 hours after my appointment. I LOVE IT

Jaroleen was an amazing person! Very professional and clean. She made me feel right at home from…read morethe minute I walked in. Bed was temperature controlled, blanket offered, you name it. Brows came out so amazing! I did so much research on micro blading and good institutes or academies. Phi Brow Academy was where I narrowed my search and then I looked for local graduates. Every time I searched locally for brows that I loved, they were always some that she did. I couldn't be more pleased.

I've always wanted more symmetrical brows. I'm so happy that I went with Jaroleen. She's a true…read moreartist who works from the heart. This is the best my eyebrows have ever looked. If you're on the fence about getting microblading, I say go for it. You won't regret it.

Beauty Essentials by Elena services are excellent. I have gotten Brazilians, eye lash extensions,…read morenano blading and facials from Elena. Each time, the services were customized based on my needs, reasonably priced and enhanced without the extra charges. Elena has 20 years of experience from European and US beauty salons. I reccomended her services with confidence!

I had a variety of services with Elena and all of them were exceptional. Long time experience and…read moregreat customer service wound make your day a unique experience.

I had an extremely frustrating experience with this location. First of all, it was very difficult…read moreto find--it's tucked away inside a large building on the 5th floor with little to no helpful direction. What made matters worse is that they do not accept walk-ins, which would be fine if they were actually responsive. I called three separate times and not a single call was answered. No callback, no communication, nothing. Because I couldn't get through to anyone, I had no choice but to go there in person just to ask about appointment availability--only to be told they don't take walk-ins. The lack of basic customer service and communication is unacceptable. If you expect people to schedule ahead, the least you can do is answer your phone. Very disappointing experience. I would not recommend unless you have a lot of time and patience to deal with the hassle.

Definitely not worth the $175 for Hair & Makeup service. My curls had all fallen when I got home I…read moreended up having to completely re-curl my hair quickly because it didn't look at all styled or put together. Which totally defeated the purpose of paying to get my hair done. I think the only thing that I liked on my makeup was the eyeshadow, the lashes had lifted at one end of both eyes. My stylist was Lili, I don't think I would return or recommend, especially for the money spent and dissatisfaction of the results. Also, I understood that the salon was located downtown and how I would have to pay for parking because of it, however, I had even asked via text message if they recommended a place to park which they were helpful in sending a picture of one and with it showing their side door for me to enter on the weekend. However, when I got up to the salon, they had asked me for my license plate information to cover or waive the parking expense. Unfortunately, this information wasn't relayed to me in advance that they would be covering the parking expense and the parking lot states you have to pay when you park and when I told her I had already paid for it nobody told me anything even when I asked ahead where to park, Lili's response was "oh well next time." It would have been nice to save the $21.56 that I had spent for 2 hours of parking. Again, super appreciative that they even offer this it's just nice that if it is offered that the information is relayed so I could have appreciated/benefited from it as well.

Perlesta was so nice and very meticulous doing my brows! I really love the way they look! Her…read moresalon is so clean and comfortable and she is extremely careful about keeping herself clean too. She must've washed her hands and arms up to her elbows three or four times each time I was there. All of her equipment is protected too. She was careful matching my brow color and touched up my brows twice to get them just right! The only negative I can think of is that the numbing gel didn't seem to work very well. I got maybe 5-8 minutes of numbing so the rest was pretty painful. It could've just been me/my brows not reacting well to it. Everything else was excellent and I wouldn't hesitate to go back to her again. She did a fantastic job!

This review is long overdue from me because Perlesta has been perfectly shaping my brows for well…read moreover a year now. She is an absolute doll and has such a positive vibe and attitude that is simply contagious! I was in the market for someone new to do my brows, and I found Perlesta through Yelp reviews. She is stuck with me forever because I will never let anyone touch my brows again. After seeing her for the first time, I realized all the others I had tried were never a good fit (not bad, just not for me). When you know, you know! You'll instantly feel welcome when you walk into her cutely styled suite and see her smiling. She is a real one!

I added myself to the wait list and was texted within about 2 days about an opening. They were in…read morethe process of moving to a new location in the next 3 days so I had a little difficulty finding them since the business name wasn't anywhere on the outside of the old location. Alyx was very nice. She explained everything she was doing and I had minimal discomfort. I only had a lip and chin wax, but the price was very reasonable. I will go to her from now on.

I visited Alyxa for the first time today and have already made an appointment to go back. I spent a…read morelittle over an hour with her and am very pleased with the service, her level of professionalism, ability to make me comfortable, and the overall experience. She did a great job and provided a sweet experience with tons of thoughtful touches. I'm very excited to become a regular at New Moon.

I would give zero stars if I could. I had an appointment at 3:00 PM and arrived at 3:03 because I…read moream elderly and disabled and was being dropped off. Instead of showing even the slightest professionalism or courtesy, the owner came outside to meet me, shaking her head, yelling, and immediately telling me I was late and could not come in. She raised her voice, cursed at me, and told me to leave, all while refusing to provide the service I had already paid for. This was humiliating, completely unnecessary, and extremely unprofessional. No customer should ever be treated this way, especially someone elderly and disabled who made every effort to arrive on time. To make matters worse, she kept my money without doing any work. A lash salon should be a place of professionalism, relaxation, and respect. What I experienced at Boss Lady Eyelashes was the exact opposite. If you value being treated with dignity and receiving fair, professional service, do not go here. There are plenty of other salons in San Antonio that understand what customer service actually means.

I had a brow lamination, dye and wax treatment by Kayla and she did an amazing job! She explained…read morestep by step what to expect and was very professional. I'll definitely be returning.