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    Texan Electric & Solar Service

    3.0 (2 reviews)

    Services - Texan Electric & Solar Service

    Electric inspection

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    Generator Supercenter of Fort Worth

    Generator Supercenter of Fort Worth

    1.0
    (5 reviews)

    Under normal circumstances, I am a very patient person. I do not rush to complain, and I give…read morepeople and businesses the benefit of the doubt. However, at this point, my patience is not just tested--it is exhausted. What remains is deep frustration and serious disappointment. Prior to the completion of my newly constructed home, I made the decision to purchase a Generac generator from Generator Supercenter of Fort Worth. That decision was based on prior experience--I had previously purchased from them and used their service department for approximately three years without a single issue. Because of that positive history, I trusted them again and paid a deposit of nearly $4,500 for new Generac generator at my new home. Then circumstances changed. Due to unforeseen financial issues, I had to pivot. I did what any reasonable customer would do--I reached out to my consultant, Bralyen. Now PAY ATTENTION to this timeline: March 5th - Spoke with Bralyen. I was told someone from the office would contact me. March 10th - I followed up via text (see photo): "Haven't heard from anyone." March 11th - Instead of receiving outreach, I was told to call them myself. (So now the responsibility shifts to me? WOW) Fine, okay. I called. Here we go. March 12th - Called March 17th - Called again March 25th - Called again March 30th (today) - Called yet again. I believe that I have given sufficient time to resolve this. Each time, I was given a different explanation: First, the office manager handles refunds Then, the sales manager handles refunds Now, the district manager handles refunds And yet--nothing has been resolved. No refund. No clear answer. No accountability. I have called so much Dakota remembers my situation without any explanation once she hears my name. Let's be very clear: This is no longer a simple delay. This is a breakdown in communication, responsibility, and customer care. Conclusion: Based on my experience--and unfortunately supported by other reviews--this company operates with urgency when it comes to taking your money, but moves with unacceptable delay and confusion when it comes to returning it. What may at its greatest be a 5-10 business day process has now stretched into 3+ weeks with no resolution in sight, just be handed off to the next person. That is not just disappointing--it is unacceptable! I cannot recommend this company to any of my constituents, friends, or family, who trust my judgement and opinions. Choose some other company!

    This is just a start. The electricians were great. The salesman but more specifically the…read moremanagement was horrible. I never received calls back after I expressed my concerns because my equipment was not functioning. Never do business with Generac Supercenter Fort Worth. The Salesman had no idea about what a generator could run as far as home electricity which cost us an additional $30k because we had to upgrade our entire HVAC system. The system we had would have never worked with the generac and yet he sold it to us anyway.

    Adis Electric

    Adis Electric

    4.1
    (21 reviews)

    I was having some very strange electrical issues out of nowhere in the house and I needed them…read morefixed very quickly. So I googled electricians for my area and Adis Electric came up as being highly rated. Deservingly so because the service I received was top-notch very professional and done with personal care. Customer service that you don't see very often nowadays. But Brandon, the service technician, showed up on time, notified me before he showed up so I was ready for the arrival, and was very helpful in fixing the issues. Once he was able to diagnose and find the issue he made sure to take pictures and explain to me what had happened afterwards. Even gave me good advice on the best way to keep this from happening in the future and gave me very detailed information about how my outlets were set up in the house and outside the house. I also want to mention that I called on Thursday and they were able to have Brandon out at my house Friday morning at 8:00 a.m. I would definitely work with this company again for any of my electrical needs. I can't say enough about how knowledgeable Brandon was and how great the customer service was as well. 5 Stars!

    Adis and his team did an awesome job installing the generator for us. They arrived timely each day…read moreand were always thorough and professional. They made the process of obtaining city approval and dealing with other vendors (for parts and plumbing, etc.), understanding how to set up and operate the unit very easy for us. We highly recommend them!

    Texan Electric & Solar Service - electricians - Updated July 2026

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