Our salesman, Warren was very helpful. He made finding the vehicle I wanted a pleasant experience…read more Very nice guy! Our finance guy, Art was very helpful and looked out for our best interest and saved us money. We truly felt like he was looking out for us. We would recommend this dealership.

I came in looking to buy a ram 3500 and the salesman said they could find some rams from their…read moresister dealership. After finding one online for 63k they informed us that's all that they have. We found 2 other 3500s in San Antonio matching what we needed for 54k and they told us that San Antonio was miss leading us, and there online price was fleet only. The "manger" informed us of this. So we decided to call San Antonio and guess what it wasn't a fleet only price. I absolutely cannot stand being lied to by salesman. For that reason our money went to San Antonio. Thanks for everything Nyle

Salesman and sales manager were great. Staff is great. However i didn't appreciate the 3rd party…read moreGPS tracker installed in the fuse panel. Had it removed. Kia's come w Kia Connect and Onstar so this was a tactic for repo. And in texas the dealers don't have to share tracking info. Shady!!!! I purchased the V6 Carnival. Has much of same amenities as my Tahoe but almost half the cost cheaper. Kia missed the mark from taking market share from the SUV community and men by failing to add things like a performance suspension, performance exhaust, upgraded wheels, a good stereo system, a performance tune and a hood scoop like Toyota. So i did it myself w my race mechanic. Kia is so undesired that even the aftermarket industry doesn't want anything to do with them. Just passing along the info.

While they do a lot here, getting in to see them and quick service is not one of the things they…read moredo. While I don't want a rush job, sometimes when it take 3 hours to change oil it just doesn't feel worth it when it is not much of a savings from other places. The staff is friendly but you have to put aside a half to a whole day if you want anything done here. They do offer lyfts they pay for up to a certain distance or miles and we do use that now and then, what happened in the past is you get a link that you click on that brings you to the tracking and information on driver. This time we didn't get that, we got a text 4 minutes out then nothing. After about 6 minutes we went back to ask and the driver cancelled. NO one told us, Kia or Lyft. So they put it again, we got a call this time when they cancelled and told a new driver was coming, they canceled and we got a new one. Then we heard nothing at all, no updates on new person or links or calls. We finally just got our own Lyft, they said at Kia it would be about 2 hours so we grabbed a bite to eat. It was longer then that, but the employee helping us was nice and the work was done and everything checked and the cost not insane. Still I feel as long time customers and this being not the first car we have gotten from them, we should not have to scramble and hunt down help for every little thing.

Our recent purchase of a CPO Defender was AMAZING!…read more Luke D'Alessandro, our sales associate, is one of the most genuine, enthusiastic and pleasant individuals to work with when buying a car. Detailed, listening with intent and very knowledgeable about the vehicle, the buying process, the dealership reputation and customer service, really comprehensive skills and a great attitude. WOW! HIGHLY RECOMMEND!! Harrison Engelby, our sales manager, went the extra mile to support Luke with his attention to detail and helped expedite finalizing the purchase above and beyond our expectations! AMAZING!

I am writing to share my appreciation for the exceptional customer experience I recently had at…read moreSewell Land Rover North Austin. From the moment I began exploring options for my new preowned 2024 Land Rover Defender, the entire team Camille and manager Brock demonstrated a level of professionalism, attentiveness, and genuine care that exceeded my expectations. They took the time to understand my specific preferences and criteria for the vehicle, ensuring that every recommendation was tailored to my needs. Their knowledge of the Land Rover lineup, combined with their patience and explanations, made the decision making process clear, enjoyable, and stress-free. What truly stood out was the attention to detail throughout sales process and delivery experience. From initial discussions to final delivery, they maintained communication, anticipated questions before I had to ask, and made sure every step was handled efficiently. The courtesy, respect, and professionalism displayed by the staff reflected Sewell's commitment to customer satisfaction and high standards. I've owned many vehicles in my 66 yrs of life, Lexus, BMW, Cadillac And never experienced this level of professionalism at those dealerships. I'm a first time buyer from Sewell. It was your reputation that got my attention. It is rare to encounter such a personalized car-buying experience. The team at Sewell Land Rover North Austin made me feel valued as a customer and reinforced why Sewell has such a strong reputation. I would like to specifically recognize manager Brock and saleswomen Camille Majeres for their dedication, knowledge, and excellent service, which made the purchase of my Defender not just a transaction but a genuinely positive and memorable experience. Please extend my gratitude to the entire team at the Austin location. I hope that corporate leadership is aware of the outstanding work being done there it deserves recognition. I will recommend Sewell Land Rover North Austin to friends, family, and colleagues, and I look forward to continuing my relationship with Sewell in the future.

Horrible service with their finance company, Ally Finance. There management won't call you back and…read morehelp set up the Commerical Accounts, at Apple, They will charge you a late fee for 1 day pass the scheduled date even though I have been trying to get it to work for 3 months. Ally Finace and Apple are horrible to deal with, RUN do not do business with this company. Once they get your business, they walk away if you have a problem! I'm going to report them to the Better Business Bureau!

Absolutely terrible experience with Apple Car Leasing. I purchased a vehicle from them with a clean…read moreCarfax and no visible issues at first glance. About a month after driving it, the paint on the bumper and fender started peeling, which I found strange. When I reached out to them, their staff was extremely rude, evasive, and dismissive, insisting they had nothing to do with it and that it was my job to ask if the car had been wrecked -- which I actually did during the purchase. The salesman falsely claimed later that he told me. I took the vehicle to a trusted body shop, and that's when everything came to light. The entire front clip had clearly been repainted poorly, without proper primer, and that's why the paint is peeling. The bumper had glue and zip ties instead of proper clips, and worst of all -- the airbags had previously deployed and been repaired, something they absolutely knew when they sold it to me. They intentionally hid this major damage from me, banking on the fact that it wasn't reported to Carfax. It's a textbook example of how some dealers manipulate the "clean Carfax" label. I even tried filing a lawsuit, only to be told I couldn't because I unknowingly signed an arbitration agreement required to buy the car. This is not just shady -- it feels like fraud. They sold me what was advertised as a premium vehicle, fully aware of its condition. I still don't know if my airbags even work properly. Please be very careful if you're considering buying from them. I wouldn't wish this experience on anyone.

​If you are looking for a car dealership that actually respects your time, your wallet, and you as…read morea person, look no further than Toyota of Cedar Park. ​We recently purchased a used 2023 Toyota Sequoia Capstone, and the entire experience was flawless from start to finish. ​The Dynamic Duo Chris and Michael: ​Our Sales Consultant, Chris was absolutely awesome. Right from the jump, he was incredibly straightforward. There was zero pressure, zero hassle, and absolutely no need to waste time haggling over the price. He gave it to us straight, which is so rare and refreshing in the car-buying world. ​Our Finance Manager, Michael was equally amazing. Financing a vehicle can usually feel like pulling teeth, but Michael made it a breeze. He was efficient, thorough, and just a great guy to talk to. ​I still can't believe it, but we spent a grand total of only three hours at the dealership. That included the test drive of three used Sequoias, picking the one we liked out of the three, the vehicle inspection, and getting all the final paperwork squared away with finance. We've all heard or experienced the horror stories of spending 6 to 8 hours at a dealership, but Chris and Michael valued our time and had us on the road in a flash. What stood out to us the most was the sheer respect we received. Walking into dealerships can sometimes feel intimidating, but Chris and Michael provided a truly delightful customer experience without a single ounce of judgment or prejudice. They treated us like family from the moment we walked through the doors. ​We love our new (used) Sequoia Capstone and we can recommend Toyota of Cedar Park without a doubt. Go see (ask for) Chris and Michael they will take incredible care of you! Now the great part of the experience we learned Chris was a veteran like ourselves. But unfornalutely he served in the Navy, my wife and I are both Army veterans. Go Army! Beat Navy!!

My recent experience with Toyota of Cedar Park was extremely disappointing and confirms many of the…read moreconcerns people have about dealership practices. I will not be doing business with this dealership again and strongly caution others to be very careful if they choose to do so. My wife and I came in to test drive a car and, after the test drive, submitted a credit application--explicitly authorizing a credit pull--with the clear intent to purchase the vehicle. We were told everything was in order and scheduled an appointment the following morning for my wife to move forward with financing and paperwork. At no point were we informed that the vehicle was still at risk of being sold. While my wife was on her way to completing the financing process, she received a call informing her that the vehicle had been shown to another couple and sold. This occurred despite our salesperson clearly communicating to management that this deal was essentially set. That information was dismissed, and management allowed another salesperson to show and sell the vehicle without extending us even the courtesy of a phone call to give us the opportunity to finalize the purchase--which we absolutely would have done. I work with dealerships regularly in my profession, and while you hear stories like this, you hope they are exaggerated or rare. Unfortunately, this experience proved otherwise. When I raised the issue with management, the response felt scripted, dismissive, and entirely policy-driven, with no ownership or genuine concern for how poorly this was handled. It became very clear that the priority was selling the vehicle as quickly as possible, regardless of fairness, professionalism, or existing commitments. The message sent was simple: once a faster or more convenient sale appears, an active and committed customer is expendable. That reflects a lack of integrity in both process and leadership. I previously had a positive experience purchasing from Toyota of Cedar Park, which makes this situation even more disappointing. This was not a failure of the salesperson I worked with--it was a management decision, and it speaks volumes about how business is conducted there. Based on this experience, I cannot recommend this dealership. If you choose to do business here, proceed with caution and do not assume that verbal assurances, credit applications, or scheduled appointments mean anything unless a deal is fully executed. This dealership and its management team should be ashamed of themselves!

Is this the BEST service experience ever?? You be the judge. Here's what happened:…read more I went in for an oil change on 12/12/25 (not covered by warranty, but i love how they wash and detail the inside and outside of the car so I ALWAYS come here). While they're inspecting the car, Fransisco notices I need a new battery. "Eh, out of budget for me right now" I tell him. BUT WAIT Instead of trying to sell me a battery, the legend Cisco points out that a new battery is covered under warranty for my 2022 Lincoln Corsair. "I don't have a warranty" says I. "You do for 9 more days!" says he. So I come back Monday for a new battery. In and out in 90 minutes, I am -- but the whole time I'm waiting for the other shoe to drop. And drop it does. Jimmy tells me I need new hood struts. Again, I'm no fool -- I'm not falling for this upsell. le sigh Okay Jimmy, what's that gonna run me? "Oh we can get it covered under your warranty since it's still good and it's when the car is dropped off that matters." "Oh!" I respond, completely surprised, looking around for that other shoe that never hit me. Okay can we do it today? "Well..." Ah, here it comes I'm thinking. "It takes a week or two to replace those." THERE IT IS! I knew there was a catch! Except... "But don't sweat it because we can get you a rental under your warranty for the whole time it's in the shop!" This is wild. Okay, I'll be back tomorrow (12/16/25, cutting it close). I get home and get a call from Tracy. "Hey there, this is Tracy from Covert -- I'm calling because you may have gotten some bad information on rental coverage." Bummer. I knew it was too good to be true. Except Tracy called me back the next day and said they worked it out and I'm good to go! So I bring in the car on 12/18 (eek, 3 days left of warranty), they order me a lyft to take me to hertz, get me my big ol' SUV that fits me (I'm large) and tell me my coverage is good for 10 days. This is slightly worrisome with the holidays and all, but they assure me it'll get done. I call on the 26th for an update, and they tell me the parts were ordered that day and take 2-3 business days to arrive. I voice my concern about my coverage ending the 28th on the rental, and get a call back from Patrick that afternoon. "Don't sweat it, we got your rental coverage extended another 10 days!" WOW. Fast forward to Tuesday, 12/30 (well past warranty end now), and I get a call from Cisco. "Hey Mr. Bengal, mixed news for you sir -- the car is ready BUT there was an issue when we were doing the struts. TLDR (too late for that but still) the warranty wouldn't actually be able to cover the struts, but because they said it would, they honored it on their end by applying a bunch of discounts. Cisco felt bad, but let me know I *would* have to pay a bit. Total out of pocket: $21.85. I brought them a catering tray to show my appreciation, but that damn sure isn't enough so I'm writing to share the experience. and let everyone know that I will 100% be buying my next car (looking at a Lincoln Nautilus) from Covert Ford/Lincoln, and splurging for the extended warranty -- all because of Tracy, Cisco, Jimmy, and Patrick. This is the first time in my life that i've ever felt like my service center is trying to help me rather than trying to upsell me, and I couldn't be happier to have car trouble!

I was just told if you make an appointment for maintenance it is for no reason. They are first come…read morefirst serve here at Covert Ford.

I had a top-notch car buying experience with Joe Campos. He was accommodating and very…read moreknowledgeable with this car business. The whole process was wonderful. I ended up walking away with the first car he showed me; I should've listened from jump! Need a new ride - ask for Joe!

We decided to sell our Honda Accord Hybrid and needed George and Stephen to come to our house. They…read morewere very friendly and thorough. Stephen took time to inspect the car. We knew it wasn't in perfect shape but he pointed the issues out without making us feel bad about it. George was so nice and patient with us. We don't have a lot of experience with selling cars to dealerships and he took the time to make sure we understood everything. Just nice guys in general. We still prefer Hondas but we also prefer buying used cars. We plan to keep george in mind for our next used Honda.

Great experience with the staff here! Very helpful learning about the Model Y and Model 3 Tesla.read more

Came an hour ahead of pick up and shortened the wait to 30minutes…read more Seamless when you do all checklist prior to pick up. Clean area with coffee and water. Nothing fancy. Impersonal compared to actual other car dealerships. My worry is Tesla is all electronic and not much into "talking to people for customer service" I'm finding out. I struggle with technology, but embracing the change needed to make and the benefits. Hoping for a worthwhile experience with Tesla! This location is efficient, friendly enough and looking forward to easing my transformation to an EV!

The 2026 330XI is exceptional in its class. It drives well in wet and dry conditions. The power…read moretrain, suspension, steering and braking is great which helps in the performance and handling. The interior is luxurious comfortable. The technology offers a large display that controls the digital instrument cluster. You get drivers aids and the ease of connecting to Apple CarPlay. This car is for individual who want a balance of comfort and sport driving, along with technology in a luxurious car that is great and fun. BMW of Austin is a great dealership and Mike Hanaway and team is great. Highly recommend them.

Professional environment feel, professional personable connections. Your on stop shop for all…read morethings BMW.