I highly recommend Abel Perez with 4C A/C & Heating, LLC. From start to finish, Abel was extremely…read moreprofessional, knowledgeable, and courteous. I called at 8:34 AM on Saturday, received a text at 9:17 AM letting me know he was on his way, and by 10:00 AM, the issue was completely diagnosed and fixed. My house was cooling again in no time! What really stood out was how Abel took the time to educate me on what the issue was, explain what needed to be done, and get everything taken care of in a timely manner. Great communication, great service, and most importantly, he got the job done right! I truly appreciate the professionalism and quick response. I would definitely recommend Abel and 4C A/C & Heating, LLC to anyone needing HVAC service!

Called them out on a Sunday due to an issue so I had to pay an extra weekend fee. The service tech…read morefound that the A/C unit had tripped the breaker (which I didn't check because it has never happened) I then asked him to check everything and service the unit. I was advised everything was in good working order. The unit continued tripping the breaker so I had an electrician come out and check all wiring at which point he advised it was a problem with the a/c unit. I called another company out to get a second opinion on the a/c unit and they immediately found the problem and fixed it. I called back in an attempt to get a refund but was denied by the service manager. I paid $150 to have one of their technicians come out and basically kick the tire then tell me all is good when it was not.

Great service responds very quickly and showed up way faster than I thought! Worked with me on…read morepricing. Did a great job and it was a weekend emergency call! Everything completed from time of call to done in about 45 minutes! Def recommend them!

They charged me $850 to put in a heating element that was under warranty in my hot water heater. He…read morewas very intimidating overbearing and complained that people that Google to search him. He had to pay a certain amount of money and he was going to charge people could pay for the Google

Bad cust service after install install wrong cables in my garage for level2 charger called him to…read morefix but he get greedy and want to charge me double

An electrical power outlet near my fuse panel failed, so I requested quotes on Yelp from nearby…read moreelectricians. Ace Electrical had good reviews and offered one of the lower quotes, so we went with them. The electrician arrived on-time and did a great job. I would recommend this company for anyone wanting quality services at a good price.

Our AC abruptly stopped working in early Sept in Houston. Which means summer humidity and temps…read morewere still in full effect. Mike, the friendliest wizard tech, came EARLIER than expected and not only quickly fixed our AC, checked both units, and showed us how washing the coils helped the compressors run more efficiently. This is the BEST AC service we have ever received and Mike epitomizes the BEST of TEXAS! We are new and now loyal Courtesy AC evangelists bc of Mike, thank you!!

I have been working with this company for a very long time and I can't say enough about how happy I…read moream with their service. I have two units so when I've having an issue with one they always check the other no charge. They take the time to explain what's wrong and they give you options as to how to fix your problems. When I call they honestly know who I am and always come sooner than later. I've never had to wait more than 24 hours for any service. If you want quality service courtesy air is the way to go.

They are back again. Never a pleasant experience when the AC is out. But they were here first thing…read morein the morning, diagnosed the problem, and had it repaired in minutes. He explained why I had the problem and it made total sense. They charged a very reasonable service fee and advised me that equipment is under warranty... who knew? I am always happy when Greg shows up. I always ask him to skip up to the house like he does in the video. I refer all of my clients to them.

I previously gave them a 5 star review, but that service no longer exists…read more We had a problem with our front heater and called Northwind because other service was good. The guy who came out took over 3 hours to "Diagnose" the problem, but because he had taken way longer than it should have, he only charged us for two hours. Got an estimate that the unit needed a new heat kit and we accepted it. NOTE: Their estimates try to be general and I do not like a general estimate when the cost is over a thousand dollars. They came out and put in the 'heat kit' and the heat worked. The only problem was it would not shut off when it reached the correct temp on the thermostat. We called Northwind and told them of the problem and they sent someone out. This guy was similar to the other in that it took him 4 hours to diagnose the problem and each time he would tell us it was a problem, we would say, "But your guys fixed that." and his story as to what the problem was would change. We were told at least 4 different reasons this was not working. He finally settled on it was a valve on the roof and he had tested it with a magnet. The other problem was the guy would stand around and talk to employees the whole time he was here. Then he called a manager up to the front to tell her he was only going to charge for 2 hours. I was there and heard it and left her to sign. The next morning I get an invoice charging us 4 hours for sending out the village idiot. I immediately called Northwind and was put through to someone named Dale with an attitude. I explained the issue and he had said well you don't have to be upset and I told him I wasn't and was speaking in a normal tone and am just telling him the issue. He apologized and made a comment that he was just saying it because of others?!? Then he told me he was going to check into it and call me back. That was on 1/25, a week ago yesterday, and he still hasn't gotten around to it. I called another A/C company and they immediately found the problem. Whoever put in the heat kit or the person coming to 'diagnose' the overheating issue had burned out an entire circuit board. The actual problem was fixed when they reset the thermostat but now we have to buy a new board to be able to have heat in the front of the building. Northwind used to be good. Undoubtedly they are scraping the bottom of the hiring barrel now due to their growth. The people they are sending out now are incompetent, lazy, and slow. Oh, but they do continuously send you reminders that you have an estimate you haven't agreed to!!! You need to sign it so they can send another village idiot out. USE ANYONE ELSE

Highly recommend! Labor Day and I needed my breaker replaced in order for my a/c to work. Fast,…read morefriendly, reasonably priced service. Jim is a Master Electrician and really knows what he is doing. This was my second time using him personally. I refer all of my real estate clients to him. Thanks, Jim & Miriam; we appreciate you both very much.

Jim came out to diagnose and fix some electrical issues we were having with our dryer and our…read morebreaker box. He was able to come by on the same day when we called Southern Voltage about our electrical issue. Jim really listened to all of my concerns. He was able to quickly diagnose what was wrong, and was very patient with me by showing me what he was talking about when I didn't understand the terminology. He was then able to fix the problem we were having within an hour. I would definitely recommend using Southern Voltage to anyone who needs a knowledgeable and good electrician in the future. I would, even more so, recommend that you ask for Jim. you will get excellent service and peace of mind. He really knows his stuff, and I am just so thankful that he was able to come out.

A buddy of mine told me to avoid West Houston Electric like the plauge, I should have listened…read more Look at the picture of the estimate. Ridiculous. I asked for an estimate to install a Tesla Charger, Generator Inlet, and whole home surge protector, thats all. I told them I was competitively bidding the work and this is what they gave me. BTW, I was able to get three competitive quotes for this work that were all in the $1,900 - $2,300 range, so it really was just this company being way out of line with the rest of the market. Then he tried to use scare tactics to get me to do things like spend $10k to replace all my outlets and light switches since the house was built in 2005. He also wanted me to sign a document after receiving the estimate that had not-so-fine print that removed all liability for their work if I didn't do all the upgrades they suggested, including the $10k for replace all the outlets in my house. After I reminded the estimator three times that I was competitively bidding this work and that $23k for all these unnecessary items would not be winning him the job, he pushed for the $23k option again and began telling me about their low financing options. I asked him to leave at that point. I cant imagine how many elderly people or widows are taken advantage of by these types of scare and pressure tactics.

I am quite sure that the service quality is consistently high and responsive. Rolan, who made the…read morevisit, was professional and polite. With that being said, I asked for 2 fixtures, I had purchased prior, to be installed. I was quoted for another 2 fixtures, and $135-150 for 4 bulbs, without any context of CRI and light temp (Kelvin). I am happy to pay well for great service. I am not happy to pay 2-3x mark up on product that requires no labor., i.e. 4 light bulbs.

I have been a homeowner for 65 years and, not being social media friendly, have never provided a…read morereview/recommendation for a household service company. It is a pleasure to break this record today and acknowledge Tracy A/C & Heating, LLC, for their going well beyond the 'call of duty' in the repair of one of my A/C units in a location exceedingly difficult to access. I plan to go to Tracy for all my future A/C and Heating maintenance and repair needs. John S.

I've used Tracy AC & Heating on several occasions without any issues. The service has ranged from…read moreroutine equipment maintenance to significant repairs and all were completed right the first time. I fully trust their expertise and experience without concerns of over-charging. Considering the quick responses, cost and competent staffing , their service is a great value.