Smart Turf installed my putting green in late February 2022 and within eight weeks, the turf…read morestarted showing signs of imperfections such as wrinkling and lack of adhesion to the surface. I have been attempting to get Bo and Eli at Smart Turf to honor their one year installation warranty for the last two months with no success. If you are looking at Smart Turf, you should be aware they sub-contract the installation work and these sub-contractors have no time to warrant their installations. This is not what I was told when I agreed to move forward with Smart Turf after interviewing more than five companies. Smart Turf and their installers are driving new business only and do not have the business controls and management structure to take care of warranty work for existing customers. I have had six no-shows from their installers in the past four weeks. I have made several attempts to contact the Smart Turf Corp office and have not heard back from any executive of the company. I would not do business with Smart Turf based on my very poor experience.

I am so glad to have come across Smart Turf. We recently built a pool and we wanted to have a no…read moregrass landscaping. We have pavers and gravels for walkway but we have this large middle part next to the playscape for my kids. Smart Turf has competitive bids when I was looking for a company. I reached out to 4 companies and really liked our salesperson - Bo Vandergriff. He was very knowledgeable of their product. (Yes, they manufactured their own product that will be installed in your backyard.) I never felt pressured about setting my time/schedule because when I talk to him at first, our pool wasn't finished yet. He waited until it is right for us to install the turf. He sent me reminder emails to check up on the process. Their guys that installed it were very professional and polite. They were friendly while explaining to my husband the step-by-step of the process. We absolutely love our forever green space. We definitely recommend Smart Turf.

UNPROFESSIONAL, RUDE, SEVERE LACK OF CUSTOMER SERVICE This…read moreguy could use a serious course in how to handle situations as a business owner. WOW. After hiring him 5 weeks ago to replace 2 trees in our front yard we noticed one wasn't looking great while the other was thriving. Upon further inspection, we discovered the tree was dead and not just died dead like dead dead. The whole tree from top to bottom was as dry as a bone several layers into the trunk along with branches snapping off like nothing. I texted him nicely to go over the situation and he immediately started gaslighting me that I killed the tree. Every single time he would ask me about how I did something. I would tell him, then he would come up with another excuse of why I killed it. He then went by the house to check on it and tried to tell me I over saturated it and that's why it died, but that moisture was from us testing and running the bubblers a few hours before he showed up to see if that's what caused the tree to die. I can assure you a tree doesn't die and dry up completely tip to trunk in 5 weeks. Learn from my mistake, hire the other guy!

Full Nelson Landscaping did an outstanding job transforming our yard. They replaced our grass with…read morebeautiful zoysia, installed clean and well-laid gravel walkways along both sides of the house, and even took the time to treat the leftover sod in the front--something they didn't have to do, but it showed the kind of pride they take in their work. From start to finish, they were professional, courteous, and genuinely cared about getting everything right. They were always willing to answer questions and offer helpful advice on how to maintain the yard moving forward, which we really appreciated. It's rare to find a company that combines high-quality craftsmanship with good character, but that's exactly what you get with Full Nelson Landscaping. We couldn't be happier with how everything turned out and would absolutely recommend them to anyone looking to upgrade their outdoor space.

Unmatched Excellence and long-term commitment…read more I hired, Immaculate Outdoor a few years ago for a major landscaping overhaul which included a pool, and the initial results were spectacular. I was thrilled with the results- truly a fantastic job. However, what sets them miles apart from every other landscaping company is their outrageously great follow-up years later. Most companies move on after the final payment, but Josh, the owner of Immaculate Outdoor, actively checks in and stands behind his work well past the initial guarantee. This commitment to ensuring my landscape and pool remains beautiful and thrives demonstrates a level of customer care and pride in their craftsmanship that simple nobody else does. If you want a company, that views your project as a lifetime partnership hire them. Five Stars in not enough!

Josh from Immaculate Outdoors created an amazing water feature and backyard happy place for us five…read moreyears ago. We loved it then and just like Josh told us, wait, you will like it even more as time passes. Each year, the yard only grows more outstanding to us . His design creativity and knowledge of what to plant far exceeded what we imagined our yard could be. Add the up-lighting that my trees and walkways have at dark makes us feel like we are looking at the grounds of a resort. His team was professional and courteous. Our water feature has almost run nonstop for five years.

I ordered soil and granite delivered this Spring online after much research..This was my first time…read moreto do business with this company and I found them to be reasonably priced with good quality! The delivery was well communicated and on time, but the granite I was not in the order. I called to let them know. They immediately apologized and corrected the mistake the next day! Even the delivery driver apologized to me. He said this company is great to work for because of their integrity with their customers.

We hired Brant and his team to help us want to use our back yard again. (Truthfully, it needed a…read morelot of help.) He came highly recommended by several of our neighbors. Brant helped us stay on budget with a beautiful design incorporating a deck, walkway, plants and new turf. We even learned there is "pet friendly" turf, which is wonderful for our dogs. We could not be happier with our back yard. Great communication from start to finish alongside Craig and his team. Thank you for your hard work.

Contacted them in January to get on their list. I called them in the spring to check on the…read morestatus. promises, promises. Claims of weather messing with their scheduling. Understandable. Then a mistake on their part sizing our job. We probably got pushed off to the side because we are a smaller job. Poor communication. Finally gave up after waiting for a response.

Marshall and his team did an amazing job leveling my lawn! He was so responsive and helpful in…read moreanswering my questions. He explained the process and has been very helpful with how to care for the lawn post leveling! My grass is coming through wonderfully. I highly recommend his company!

I hired Neely Brothers to completely overhaul my entire landscape (approximately 1/3 acre). The…read moreproject included: * Removing the old lawn, shrubs, rock and debris * Installing new beds (landscape fabric, edging, crushed limestone) * A new irrigation system (none existed previously) * A raised garden built from reclaimed stone that was used for edging in the old landscape * New St. Augustine Sod * Pressure washing the house and materials that were reused in the new landscape * New plants throughout the front/back yard I've probably forgotten something but that's the gist... It was a HUGE project. Neely Brothers gave me a fair price, the whole crew was super friendly and professional, and I couldn't be happier with the results. I recommend them without reservation and I'll be happy to work with them again in the future.

Called Neely Brothers to look at our landscape for our newly purchased home - they came over and we…read moretalked about what can be done about the landscaping - bushes, trees, etc. etc. He told us he'd get back to us within a couple of days with a quote. We never heard from him again. I called about a week later to find out if we were still going to get a quote. He said he would get back to us right away. Never heard from him again. We never discussed cost etc. since it was a preliminary discussion on our landscaping project. Very disappointing service. Lack of communication is a huge red flag. We found another company and never looked back.

Homeowner beware! Perfection Landscape was contacted by my mother to handle her yardwork for both…read morethe front and back yards. While they may have been great in the beginning, their service started lacking and falling. There were times that I would have to go over and mow her yard because Perfection had just been there and it didn't appear they had touched anything. They offer weed-eating, but that wasn't ever done past their first visit. The yard was never 'lined up' or edge. The straw that broke the camel's back was when their mower picked up a rock and it hit the driver's window of my mother's car. No one bothered to tell her about it. Instead she had to find out the following day when leaving for a medical appointment. She replaced the window. When she called Perfection to cancel service, the operative on the phone got hostile with her claiming that the mowers NEVER kick up rocks. That the mowers ALWAYS do a wonderful job. That Perfection REFUSES to accepts responsibility for the broken window, or their crap service. My mother's yard looks impeccable at this very moment... my brother-in-law went and did everything that Perfection was hired to do, and failed.

Great job! Corey and Kieth always do a great job. Prices are more than reasonable, dependable, on…read moretime, friendly and professional. Nobody can beat thier prices so you need to schedule ahead of time because he is always in demand. If he does not respond ASAP he may be on a church mission but will get back to you. Services we have used include, driveway installation, tree removal, tree trimming and planting, mulch and underlayment of trees, irriagation repair, irrigation installation, sod, grass seeding

Just had a much needed landscape job done by Micah's crew of 2 - Garrett and Joe. These are great…read moreguys to work with. So professional, polite, and just plain nice. My backyard looks so much better and I really appreciate how fast they got the job done. They were on time right to the minute and left everything spotless. Even got a little of Garrett's decorating eye thrown in. Thanks Texas Hometown Services. I'll be using you again!. Kathy Robertson