NEVER TAKE YOUR CAR TO THIS SHOP FOR REPAIR! On December…read more20,2024 I was involved in a minor accident on the Tollway. The right rear panel and rear passenger door were damaged. The car was easily driveable however a tow truck appeared and offered to take my car to the nearest collision center which was Xtreme Collision. It was not a preferred shop for State Farm Insurance but I was reassured by both the shop and State Farm that this was not unusual and the repairs could be done there. I thought it would be a 6 week project and all would be well. Week after week ,month after month I was told it was progressing. I finally went down to the shop and was shocked to see that they had completely dismantled my car, replacing parts that were not damaged in the accident. The car was leased, only three years old , low milage and high residual value. I was told that dismantling of my car was necessary in order to paint it appropriately. Soon my allotted rental car appropriation had been exhausted and I was then renting from Enterprise at my own expense. The lease on my damaged car was up at the end of April and then I was paying daily lease on the car in the shop since I had no car to return at the lease end. In late May the shop still was unable to complete the work and State Farm decided to declare the car a total loss and cut their losses with the shop. The shop would have received several thousand more if they had finished the job. The fact that they decided to accept the lesser payment for a total loss suggests that they were unable to finish the job. I believe that this shop is dishonest, deceptive and incompetent. They did way more on my car than necessary in order to gain more payment from the insurance company. In the end they had taken it apart and were too incompetent to put it back together again. I had a 4000 dollar rental from Enterprise because I was without a car for over 5 months . I had continued lease liability on the car in the shop because I could not turn it in on time. As noted above, the total time of this ordeal was 5 months, two weeks.

We recently went to Xtreme Collision for a pre‑sale inspection after spotting a damage flag on its…read moreCarfax report--and the entire experience was outstanding. From my first call, owner Mark put me at ease, explaining that the inspection would be no problem and completely free of charge. When we arrived, the front‑desk ladies were friendly and checked us in without a hitch. My technician Brad was awesome. He thoroughly inspected the car, patiently answered all of our questions, and even offered balanced, "in‑your‑shoes" recommendations to guide our car‑buying decision. He was professional, caring, easy to work with, and went well beyond what I expected. If you're shopping for a pre‑owned vehicle and want true peace of mind, I can't recommend Xtreme Collision highly enough. Their expertise, friendliness, and genuine customer care make them the go‑to spot for anyone needing an expert assessment before buying.

We called for Tanner Kuhn so he could assist us on what car to buy. Tanner went above and beyond…read moreexpectations. He was so patient with us on test driving in this TX heat and helping us make a final decision. I highly recommend if you are looking for a vehicle ask for Tanner. He made the buying process quick and easy along with Elizabeth LaGrone. The dealership is what all dealerships should be, professional and no pressure.

I would not recommend taking your vehicle to Glenn Polk Service Center for repair unless you want…read moreto be taken advantage of. We took our vehicle in and paid $2482.80 only to drive it less than 3,000 miles before the work they did (didn't do) failed and caused damage that required most of the exact same parts to be replaced for another $2,280.55. They would admit no fault nor warranty any of the parts that were replaced only weeks prior. We will NEVER use this service center again and will strongly encourage those with whom we are affiliated never to use them, either!

Everything went well they did a fine job repairing damage to car. Gave daily updates via text. The…read morecar was detailed inside and out on pick up.

The Body Shop (TBS) in Prosper was hands down the best experience!…read more In the past, dealing with insurance-body shop repairs and a car rental has always been such a frustrating ordeal. Leo and the rest of the team made this car process so simple and easy. Great correspondence, professional, courteous and first class from vehicle drop off to vehicle pick up. Thank you TBS! Thank you-Enterprise for picking me up, getting my rental ready and allowing me to leave my rental at TBS. I always appreciate superior customer service and highly recommend!! Deborah Cummings

Top Notch Neighborhood Automotive Company! Kim StAndre and her team bent over backwards to help me…read morein time of need. When stranded they came out to help me and attend to my car. They were my hero for the day for sure. What an incredible company! In addition to this amazing experience, our family has older cars and we have always had an outstanding and professional experience with this team. They provide clear, accurate estimates and great work. It's refreshing to find an honest and reliable shop that truly puts the customer first. I highly recommend them and will definitely be a returning customer.

Izzy was great to work with. They did work on one of my classic cars. Fair prices, quick…read moreturnaround and flawless repair. Recommended

Was able to get the dent out of my door and buff the scratch away. 5 Star experience, price was…read moreextremely reasonable, and learned about dent removal in the process. Very professional--if I ever experience any other debts/dings this will be where I bring my car!

5 stars. Perfect service. I had several pretty sizable hail dents in my hood from a storm the night…read morebefore. I requested a quote at 10:15 am and within 15 minutes, Dax with veteran dent repair reached out and was out to my work to give me a free quote by 11:45 am. Him and his business partner Paulo got me into the shop same day and my car was ready at 5 pm and looks brand new. Extremely reasonable pricing. Very kind, professional, and capable. would highly recommend Veteran Dent repair to anyone. -Chad P.

I like the way they communicate with their client ... Thank you .. Eric!!!…read moreand the staff were informative dealing with the customer

I came in on 8/21 to have my car checked out because I lost traction on my way into work. By time I…read moregot to Brakes Plus that afternoon I was less concerned but just wanted a professional opinion. I spoke to Bruce and apologized if I was wasting his time and Bruce said "providing someone peace of mind is never a waste of time." Thank you Bruce for your kindness and reassurance yesterday, I truly appreciate you taking the time to listen to my concerns and taking a look at my car! I will be back for future services because of you.

Had our car repaired in December. The team was awesome and the repairs completed on time and as…read morepromised. The initial quote was accurate and the price very fair. If the need ever arises, we will definitely go there again.

Wanted to like this place, even after giving them multiple chances and more patience than deserved…read more Didn't want to go to a big shop like Caliber, etc, but wish I would have! High level feedback: Customer service is beyond poor. Breakdown in communication and relay of information. Zero value in customers. Quality assurance: poor. The vehicle we received never should have even been released for pickup. Confidence: frustrating lack of confidence the job is getting done and done correctly. Parts: it was clear that the end result and appearance of the parts they changed out was not a high-level of importance. Truly, their lack of attention to detail and customers makes me believe they are a churn and burn company looking for quantity over quality. It's not worth your time to chase this and wait, and I wasn't even paying for any of it. Disappointed beyond words.

LD is not open on the weekends. It is a supreme inconvenience to someone like me who works in…read moreDallas yet I come here happily. Their high ratings are more than well deserved. I never feel like I'm being taken for a ride here, so to say. Trust is important when you're dealing with cars and the high bills that any typical repair generates. For the little things like oil and filter changes, they are quick. In and out, usually within an hour. For the big things they do a good job of going through issues and options with you. Easy 5 star for me!

I was introduced to this business through their postcard ad in the mail. I went in for a oil change…read morewithout a reservation and they were able to squeeze me in. Staff was super friendly and they even filled up my windshield washer fluid. Will definitely be back! Happy to have found them.