Called and spoke with Trina and was wowed by her customer service. She was polite, professional and…read moreguided me with the information i needed. Its refreshing to recieve geniune support from a initial phone call.

I contracted Houston Auto Appraisers to help me contest an unacceptable low-ball total loss…read moresettlement offer from my insurer. They provided initial appraisal in 48 hrs which enabled me to make the decision to exercise my Appraisal Clause. They estimated they could increase the settlement by a minimum of 20% and potentially by 25%. The final percentage increase from the the insurers original offer was 37% more than insurer offered. The result allowed me to replace my car in a market where prices had increased in value since I purchased the used vehicle. Without their help I would have been thousands of dollars out of pocket to replace like kind. Excellent choice.

These guys are absolutely amazing. I had taken my…read moreengagement ring to the original place I bought it from to get it cleaned and that place chipped my diamond. They promised to replace it and sent me another diamond certificate to approve the switch. Problem was I'm not a professional gemologist. How was I supposed to know if I am getting the same value? I asked many different jewelers and they refused to help me compare the two certificates. I finally found this place on yelp and called them up. I spoke to Danny and he was beyond helpful. Not only he quickly took a look at both certificates and gave me a comparison but he didn't even charge me for the service. I highly recommend them and will definitely go back to them for any jewelry needs from now on.

if your jewelry is worth $10, they will offer you $1. Complete waste of time coming here. This…read moreplace is for ppl who doesn't know the value of authentic gold and jewels. Get multiple appraisals before settling

I attended an estate sale and purchased a large, heavy mirror. I realized I wouldn't be able to…read morehelp carry it, so I asked a staff member if someone could assist. She told me yes and mentioned a tip for the person who helped. A gentleman then helped my husband carry the mirror down the stairs. At the top of the stairs, a woman who I believe is named Brittany Y. began following closely behind them on the staircase, which felt unnecessary and made an already difficult situation more stressful. Once downstairs, I handed a cash tip directly to the gentleman. At that point, Brittany took the money from his hand and immediately asked me if I had more to give. When I said "excuse me," she responded, "Not trying to be tacky, but can you give him more money?" I declined. Instead of leaving it there, she remained outside harassing me while my husband and I secured the mirror and continued to ask us for more money. During this time, she told me that "this is her business, and the employee only makes $15 an hour and she doesn't have insurance for them to move things". This was uncomfortable and inappropriate. Discussing an employee's wages and internal policies with a customer-- and especially asking for more money--is highly unprofessional. I did apologize just to end the interaction, but the situation should never have escalated this way. I was willing to tip for help, but being pressured repeatedly and having the money taken from the employee was unacceptable. While I appreciate the help from the gentleman, this experience left a very negative impression. If employees are not supposed to assist with moving items, Brittany could have said something before they started down the stairs.

Very professional. Staff very friendly. I go to many estate sales and this one I always enjoy…read more Thanks for the great services

Very friendly, very attentive to what you want. Excellent service. I once went in there to get a…read morebattery put in my watch, they were very quick.

First off, I did not "have", as Paul stated, anyone review Robsons negatively. I posted my review…read moreand my experience only. Definition of review: 4. To write or give a critical report on. I am legally allowed to do so. Freedom of speech. A review system is free to the public. Whatever other people did was based on their feelings and experiences. Robsons, please have your attorney contact me so I can forward them my attorney information who I have informed of this situation and Paul's threats to me. I have all the screen shots and information that I need. Definition of Threat: noun: threat; plural noun: threats 1. a statement of an intention to inflict pain, injury, damage, or other hostile action on someone in retribution for something done or not done. I was verbally put down by Robsons' clients for posting my bad experience with Paul the store manager. The ugly comments that were posted by clients and Paul's friends on my review and others who had bad experiences with Paul and the store, shows what kind of character he has and what kind of store it is. Poor Mandy seems to always have to buffer the disasters Paul causes. She is too sweet for that. Here is my experience Jan. 30, 2017. It seems I'm not alone in my feelings after posting my public review. My family has done business with Robsons for years. No issues until now. I went into Robsons to have my husband's watch repaired. I told the lady I was thinking about buying my husband a special watch for V-Day. She brought me to Paul, the store manager, to ask if he had a book for watches. He looked at me and said if I needed a book on watches to go to Barnes and Noble. The lady corrected herself and said I'm sorry a catalog to look through for a watch. He told her that's not what she said. She apologized again to him. He told me that they didn't have a catalog on books but they had some watches on display. I told him I looked and I didn't see one I was looking for, I was looking for a mechanical style watch. He corrected me at some point and said they are called automatic watches. He began to tell me how you can't just go out a buy a watch. It takes time and thought. He compared it to purses. Going into a Louis Vuitton store as opposed to a Macy's. It's not the best decision. I said "like the watch I have in my hand? The one I bought at a Macy's for my husband a few years ago?!" He gave a face and said he wouldn't have bought it. I felt so degraded! He went on about his opinion of good brands. He pulled up Bulova on the touch screen and added a remark telling me I could do this on my own; Like I was wasting his time! I picked out one that I thought would be nice and asked if I had it sent there could I have it engraved. He looked at me and laughed! Asked me where would you put an engraving?! I was so embarrassed. I called my husband crying. I was so upset! I called Robsons and left a voicemail that I wanted to speak to a manager about my experience with Paul. I spoke to Mandy 2 days later after they called about what it would cost to repair my husbands "Macy's" watch. I was upset because they hadn't called me back and expressed this to her. She was concerned. Told me she was going to bring it up to Paul. He would call and apologize later. Paul called me that night. Instead of starting off by apologizing he started off telling me how he watched all the footage and spoke to other employees to see where he went wrong and doesn't see how I would be offended! I asked him, "are you calling me a liar? That I am mistaken on my feelings and how you made me feel?!" He laughed and said well I can tell you are going to be negative. I told him well since he knew how I should feel after all of the above situations why wouldn't I be negative? He laughed and told me I am sorry that you were offended! I told him how could he apologize when he was laughing! He said well I just don't understand how you could be upset and laughed more! He used the word hunny way too much and it felt degrading; not sincere. I told him to not call me that and he'd laugh more! He told me that I am no longer allowed in "HIS" store! You couldn't pay me to go in there again! Thank you Mandy for taking the time and apologizing for him, something he obviously couldn't do for himself!

Don't be fooled by the false reviews:…read more I used TNT appraisals and found out that the owner is not licensed as she claimed. She was having a guy in Dallas sign off on all her work and by law to do so he would have to be onsite for the appraisal since she has been a trainee for the past 10 years. Per TALCB, a trainee is NOT allowed to sign reports under any circumstances. They can only be mentioned as "having provided assistance" by the licensed or certified appraiser that signs the report. There were numerous mistakes in the report as well and adjustments that were obvious over looked such as your failure to make adjustments for having no garage and failing to properly address the significant deferred maintenance items and functional obsolescence. Because of all the issues and fact that a Trainee did the site visit alone this report was useless to me. I demanded a refund for all the issues and got it but still had to go find a legitimate Appraiser to properly do a report on my home.

Theresa Reece just completed a time sensitive home appraisal/square footage verification for us…read more Not only did she fit us in, the day of, she completed the proceed and emailed the results within hours! She was punctual, professional, accurate, and fairly priced.. I would strongly recommend her for any of your appraisal needs. She was truly a blessing!

Gemology Resources is an attentive, wonderful resource for jewelry authentication and appraisal…read moreservices. I took my ring in for repair at a jeweler that I had never worked with and had an unsettled feeling because my ring didn't look right when I got it back. I went to Gemology Resources for confirmation and Melissa was most gracious. She reviewed my GIA certificate, examined all specifications of my ring and confirmed that all was well! A piece of lint was trapped under the main stone, causing the ring to appear flawed. I am so relieved! Trust is required in your jewelry purchases and appraisals. She is an authentic expert worthy of trust! I will be going back for future appraisals to insure my jewelry.

From the owner: Melissa Scarani has more than twenty years of gemological experience, with a passion for colored…read morestones, inclusions, minerals and more than a decade working with acquisition and restoration of antique and estate jewelry. Each appraisal is delivered in two formats, a digital pdf as well as a printed spiral bound copy. We specialize in: Insurance appraisals Antique & estate jewelry Cataloging personal jewelry collections Confidential in-home visits Estate appraisals Lab grown diamond detection Colored stones