My husband has purchased me several gifts from Lewis Jewelers. Katerina is fantastic and has provided phenomenal service and advice. I have also made purchases over the years. We have been loyal customers for many years because of the phenomenal the customer service! read more

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make this your Jewelry store and you won't be disappointed. Quality selection and amazing staff. Nicole is who we have used and be sure to ask about getting a wish list started. read more

My husband and I came to this establishment to look for some new earrings. Upon walking in, we were greeted and welcomed in. Ross said he would take care of us although he was still in training and the other 2 sales associates were busy with guests. No problem at all. Ross worked with me and what I was looking for, about 10 mins in, one of Ross's colleague came over, Erin to take over. I had a couple of questions about setting, change of placements, etc. Indecisive as I am because it's not easy to just drop money and be okay with an item that I'm not entirely sold on, I told Erin we will think it over and thank you for her time. Before I could get another word in, she walked off, no business card no anything. I had to ask for a business card... assuming she would write down what I just tried on, she sent us out the door. My husband did come back to this establishment to buy me my new pair of earrings. Erin didn't bother to acknowledge or welcome him back, another sales associate took my husband and helped him. Day of pick up... and this is what they handed to my husband. Is this a joke? Regardless of price value... it's jewelry! Did we just put a quarter into the gum ball machine? My husband even asked for a box and they said "no." You should be embarrass to send out jewelry from your store in a bag like it's a joke that it wasn't worth a box to be in. Thanks for taking our money and treating my new gift like it's a joke. Will not be returning to this establishment, and next time if you helped someone and they return; take them if you can or say "Hey! Thanks for coming back." It's money generated into your establishment so that everyone can get a check. read more

Lewis Jewelers - Earrings - Watches Near Me - Webster, Texas

I just got an engagement ring for the beautiful young woman who is now my fiancé. My expirince at Lewis could not have been better. The sales rep. who assisted us, Ashley, was so incredibly helpful. She walked me through the whole process of getting a ring, and was very patient with me when I was being indecisive! If you are looking at purchasing fine jewelry for someone special in your life, I could not reccomend this company more! It's even better that this is a local jewelry store, who is very conscious about where their diamonds come from, and the quality of their diamonds. read more

While their selection was not large, the staff made up for with enthusiasm. The lady who helped us was educated and confident while she was showing us rings. read more

Lewis Jewelers - Ring - Watches Near Me - Webster, Texas

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Lewis always has the best Christmas gifts. Lynn helped me pick out a gorgeous necklace for my fiancé and I can't wait to give it to her. Thank you so much for a great customer service experience. I will be shopping there in the future. read more

Hmm, followed my husband in on his never ending search for fancy watches but was pleasantly surprised! The folks were all very nice. Ended up finding some really good options for upgrading on our engagement wedding ring. Also very accommodating to our daughter- thank you and def plan on going back! read more

Lewis Jewelers - Watches Near Me - Webster, Texas

Oh my goodness, I can't even begin to share how grateful I am for for the ENTIRE staff helping my fiancé put together the most beautiful custom engagement ring and shipped it all the way to Phoenix! They explained all of the options to with him, all from out of state, and were extremely knowledgeable of their craft - on top of that, when I unfortunately caused a crack in one of the stones somehow (who does that?!), one of the employees was actually in town for a conference and took my ring back with them to Houston to have it repaired!! Lewis undoubtedly has amazing customer service and knowledge of the industry. I HIGHLY recommend this as anyone's home jeweler. They are certainly appreciated by me and my fiancé and we are absolutely WOWed by our experiences with Lewis! read more

Lewis Jewelers - LOOOVE my engagement ring!! - Watches Near Me - Webster, Texas

Overpriced used rolexes. Easy way to lose $5k-$20k without realizing it. Don't buy here.

Fantastic selection of watches, wonderful personalized service. I found the perfect watch after looking all over the country. It's always a great experience to visit when I'm in Houston. read more

Lewis Jewelers - 2020 Rolex Oyster, 28mm, Oystersteel Perpetual with Silver Sunburst face, yellow gold markers on an Oyster bracelet. Caliber 2232. - Watches Near Me - Webster, Texas

I went in the store to see if I could get a diamond bezel for my wife's Rolex. The first question I got was "is it real?". I said, I hope, I bought it from you. Then the sales person said that it couldn't be done yet when I bought the watch they told me they could customize Rolex watches. Unfortunately, that lasting impression probably cost them many thousands of dollars in the future sales as I will not be treated disrespectfully by anyone let alone a retail sales clerk. I was just shopping for a diamond bracelet for my wife and their ad came up first. That would have normally gravitated me to their store. Consequently... read more

What a great experience!!!! I dealt with Ms. Lynn on a couple purchases and would highly recommend stopping in and meeting her. She is very knowledgeable of their products and gives great advise about your next purchase. Lewis Jewelers will be my permanent place to shop and buy high end jewelry. read more

This is a very nice establishment for high end watches, and they carry brands like Lange and Sohne and Rolex. Slade Lewis is very knowledgeable about watches, and spent some time chatting with me about current watch trends, and attending Baselworld. He even took out some very nice tourbillons for me to admire. I was only browsing, and did not end up buying anything, but with the attentiveness and friendliness that they provided to me, they'll be on the top of my list when I do decide to get a Lange. read more

Erin did such a wonderful job when she helped my boyfriend pick out the perfect David Yurman bracelet. It was such a pleasant surprise to open on Christmas morning. Thank you Erin & Lewis Jewelers! read more

Great shop. Went in today and was met by Erin. She was very helpful explaining about the rolex watches and helped my wife with some jewelry. She was very kind and not irritated by my 100 questions. Thanks Erin! read more

Went to get my bracelet resized and everyone was extremely professional, friendly and helpful. Erin assisted me with getting my bracelet sized just right and the lady at the front desk, I believe her name is Anita, was very attentive and welcoming. I could not be happier with the service I received here. read more

Lynn was awesome and helped me get my first Rolex after just a couple months of waiting. For those of you who are aware of how long the waitlist is these days, I bet you will appreciate working with Lynn to have a realistic opportunity to buy a desirable piece. Thank you Lynn! read more

This is a very nice Jewelry store. Many different brands, making quite the selection. The gem of Lewis Jewelers would be Lisa. She's very professional and helpful. Anything you need help with she is on it, always goes the extra mile to make your experience a great one! five stars for Lisa! read more

Lewis Jewelers - Ignore the nails, but beautiful David Yurman ring from Lewis - Watches Near Me - Webster, Texas

Definitely late on the review, but I cannot say enough positive stuff about my last experience with Lewis Jewelers. Whenever I am in Houston, I pass by the Clear Lake store to check out their watches. I mentioned to Slade (the owner) that I was looking for a pretty tough to find Rolex over the holidays. As soon as one came in to his store in March, he called me personally to tell me that he received one, and called because he remembered I mentioned it to him. Needless to say, I am the proud owner of that Rolex. Thanks Slade! read more

I am writing this review to express how happy I was with your sales lady Lisa. She assisted me in purchasing a dream watch of mine last week. I ultimately chose your Breitling "One Last Mission" Honor Flight watch. I came in specifically wanting to deal with Lisa because of how she treated my parents when they bought matching Rolexs at your old store on Highway 3. I tried both brands of watches leaning more towards the Breitling because that is what I came in wanting the most. After she told me what Breitling does with proceeds from the watch that was the deciding factor for me. Both my father and step-father are former military so I try to support when I can. You have a wonderful colleague in Lisa and I really hope to do business with her and Lewis Jewelers again. Your customer, Corey Fisler read more

This is by far the best watch buying experience I've had. The salesperson, Erin, went above and beyond to make sure i got the watch I wanted and that my watch buying experience was awesome. I definitely recommend this place to anyone looking for a high end watch and will definitely be coming back for all my future purchases! read more

I went here at 4:00 on Saturday and they were closed eventhough the sign, the web site, and Yelp said they were open until 5:00. There are no jewelers in my immediate area so a wasted trip here took an hour. I doubt I will ever be back. read more

I went in looking for an engagement ring for my future wife, and came out with exactly what I wanted! I'm not very literate when it comes to jewelry but they took the time to help explain what to look for; the details and importance of the diamond, making it simple to understand. Rhonda and a few other ladies there helped me choose the right diamond and also gave me other choices, ones I may not have known I wanted. Ultimately the final ring took a while to order and have sized, they were swift with the order and kept me informed every step of the way. Great care and hard work came from these ladies at Lewis Jewelers to get me the ring I wanted and I greatly appreciate it!! read more

Lewis Jewelers - Pear shaped diamond and rose gold setting - Watches Near Me - Webster, Texas

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Lewis Jewelers was the best place we could have gone wedding ring shopping. They never shamed us or made us feel bad for our price limit when shopping for our rings (unlike the chain stores like Kay, Helzberg, or Jared). All of the employees are so kind and helpful. My husband and I were basically able to customize each of our rings to our unique likings. I would recommend this jeweler to anyone in the area looking for rings, or any other beautiful jewelry. read more

Super friendly staff. I stopped here to do some research about diamond engagement rings. The staff was extremely friendly and accommodating even though I told them I wouldn't be looking to buy for at least a month. They were not hesitant to find me a special item and had many options. There was also no run around when I asked about their financing options. I will definitely be using this place for my future jewelry needs. read more

My husband has bought several items for me from Lewis's. Every time I go in there they are so rude. I'm done!

Very courteous and knowledgeable staff. Great selection of wide price range jewelry. Only place to purchase Orbis pieces in our area.

Strange place. First, they have a receptionist(?) I asked her for help finding a chain. She didn't know (?) if they had chains but told me to wait for a sales person. OK. Watched two people behind a register talking. Watched another employee walk past me twice and then sit down and chat with the receptionist. Nobody approached me. This was about 5 minutes of waiting. At that point I left, telling them I was sorry they couldn't help me. I don't know how a business that can have so many employees doing nothing stays profitable. I bought my chain elsewhere that same evening. If you buy from them know that they build in the price of idle employees, so don't expect a deal. Also make sure you are willing to wait. They will test you. read more

Lewis Jewelers is a very respectable store and the women there are very helpful. I really like the environment there and I adore the jewelry they sell. I highly recommend asking for Lisa Rimmer when you go, she is very sweet and very helpful. read more

Truly, this is the nicest jewelry store in Houston. Not only does Lewis Jewelers offer the nicest jewelry and watches, their staff is incredible. Slade and Cindy (the owners) are extremely nice and very involved in their community. Highly recommend! read more

Wow can't understand the bad reviews as I was treated like a KING here. Great people, beautiful store, great product, great prices. read more

(I'm re-posting this review because it got removed for some reason.) I cannot say enough good things about Lewis Jewelers. When a friend of mine was ready to buy a ring for his (now) fiance, Lewis listened to exactly what he was looking for and designed the perfect ring! I have been in their store numerous times and it is a beautiful, inviting place to shop. They have a great selection for a wide range of budgets and styles, and the staff could not be more helpful or friendly. I'm not sure what happened with some of the other reviewers, but I have never had a bad experience with Lewis. The owners and staff are truly wonderful people. read more

Great customer service. I got a nice Yurman ring that I love and wear all the time. Lynn helped me out a lot. Also they have cake balls most of the time! read more

I would first like to say that I have been shopping at Lewis for years. I have had nothing but the best customer service one could hope for! All of the staff has helped me and my husband countless numbers of times; for my wedding, birthdays, graduations, etc... If ever there has been a delay or issue with sizing, ordering, or planning any piece of jewelry or timepiece in their establishment, they have gone over and above expected customer service and have phenomenal customer communication and respect. Every colleague or friend I have referred there have had nothing but positive things to say about Lewis Jewelers. read more

Let me start off by saying that if you are a bride-to-be and are involved in the decision process of the engagement ring your fiancé will be getting you, do not come here. If I could give is place 0 stars, I would. The only thing positive at this store is the young lady who greets customers at the door. I'm not saying that the entire store is trash, but one salesperson in particular, Dora, is. I was here in March 2013. My fiancé and I are in our late 20s, both very well educated, modest, presentable, and very well-mannered. We drove all the way from Katy to this store in hopes that the few good reviews online would prove to stand true. Unfortunately, this did not happen. My fiancé called ahead of time to let Dora know that we would be coming and upon meeting her, I noticed that her attention and eye contact regarding the engagement ring was on my fiancé, not me. When looking at one particular setting, she was pushy, saying, "You've got to talk to me and tell me what you like and don't like about it". Really? I've held the setting in my hand for about 2 seconds, so give me a minute to think about it. On top of that, when I had a few settings chosen, she decided to tell me what SHE didn't like about each one. If I was interested in hearing her opinion, I would have asked. After all, this is going to be my ring and not hers, so whether I like pave setting or not, deal with it. When looking at loose diamonds in one of the rooms in the back, she, again, directs all her attention to my fiancé and never hands anything to me first...knowing that the reason my fiancé took me along was because he wanted me to choose what I wanted. As if that wasn't enough, her low cut shirt with her disgusting cleavage hanging out made me feel like we were doing business with a low grade escort who by the way, is very sloppy with the way she handles loose diamonds. To make things incredibly worse, she decides to indirectly make a pass at my fiancé WHILE IM SITTING RIGHT NEXT TO HIM! Yes, you read my last sentence correctly. She pointed out she really liked his lips...one of the most delicate and intimate places on a person's face. It was very uncomfortable for me and my fiancé and I took that as a personal insult. Does Dora really consider me so insignificant that making a comment like that to my soon-to-be-husband is okay? Especially in my presence? Someone should really tell her husband what exactly his wife thinks about "her measly .75 total carat weight" ring that her husband bought for her. How do I know she feels this way? Because she said that to us when she told us that the total carat weight of the one I was interested in was a little over 1.00 carat and that was something to be proud of unlike her "measly .75". Forget about the fact that she's a horrible salesperson, but more notably, she's a horrible woman that proved herself to be low class. Despite being treated this way, we did not show any disrespect to her at all and although I felt I had reason to give her a piece of my mind, I felt it more appropriate to leave without causing a scene. As a new bride, Dora ruined this experience for me. Choosing an engagement ring should be just as exciting for the couple as it is for the salesperson waiting for their commission check. I would like to point out that I'm not the type to go online and speak negatively about anyone or their establishment, but for the first time I felt compelled to warn new brides that this is not the place to go to. Needless to say, my fiancé called and spoke to a manager, Ashley, and although very apologetic and wanting to still to do business with us, it was his decision to stay away from here. Unfortunately for the management of Lewis Jewelers, Dora is a reflection of their judgement and just as easily and nonchalantly as she made a pass at my fiancé and insulted me as a woman, it appears that she is used to talking to clients this way. I'm sure she's probably done this to other customers and I wouldn't be surprised if she continues to do so. If Lewis hires people like this at their establishment, I don't even want to imagine who else they have working there. I'm not trying to discredit the other good reviews that are on here, and I'm really glad there are others who have had a good experience. I just felt it necessary to share my story so that other new brides and grooms know what to expect when coming here. Needless to say, Lewis has lost any potential business with us, as we were looking to purchase a very exquisite ring, high quality diamond, and my other wedding jewelry here for myself and my bridesmaids. read more

I will keep this short as this sorry place does not deserve any more of our time.The young lady who greeted us at the door was very friendly but that is where the positives stop.The unprofessional saleslady helping us look for an engagement ring was so concerned with other customers that she went back and forth between the two of us.As soon as I said we wanted to think about it she left as quick as the wind.I only wish I would have kept her card so I could have mentioned her name but I threw it away as quick as she left us.On a side note we did find a ring and they lost a sale.I wish I could give them zero stars !!!! read more

A very clean and orderly store. Staff is helpful and attentive, especially Lisa. As soon as you walk in and ask for her, she is with you every step of the way. She is very helpful with anything from custom orders to watches, and anything in between. read more

Called a couple of weeks ago about Rolex watch and spoke to Alex. I sent her a couple of pictures of the watch I wanted to purchase, and she tells me she will call me back. It has been two plus weeks and no call. What a way to run a business! My business will be taken to another jeweler. read more

Friendly staff and great selection of Rolex and Breitling watches. If you want EXPERT service on either brand, this is your place. Their watch maker, David, is CW 21 certified. I strongly recommend him. read more

I love this jeweler. I bought my fiancé engagement ring here. They have exceptional customer service.